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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. People appreciate the platform for providing opportunities to express their opinions on various topics, from everyday products to more specific subjects. Consumers highlight the interesting and engaging nature of the surveys, as well as the platform's user-friendly layout. Many participants value the chance to earn points through surveys, games, and polls, which can be redeemed for gift cards or other rewards. Consumers find the surveys straightforward and well-designed. Some users have pointed out that the points are awarded quickly. However, some consumers have reported issues such as surveys ending abruptly, repetitive questions, or difficulty qualifying for surveys after spending a significant amount of time answering initial questions. A few reviewers have also mentioned occasional glitches with the games and slow reward processing times.

Based on these reviews

Rated 4 out of 5 stars
Verified

My experience with Toluna surveys varies from survey to survey. Some surveys one invests more than 30 minutes just for the last frame to freeze, thus not earning the points. Quite a few surveys ten... See more

Company replied

Rated 4 out of 5 stars
Verified

Toluna sends me updates via email and app whenever there is a new survey. Their surveys are not so picky with profiles of the person answering the survey so I am always able to try and qualify for t... See more

Company replied

Rated 4 out of 5 stars
Verified

generally all is good, there are times when it seems to flip to other surveys inside of a survey, and then flips again. This means you answer the same gernal questions (age, zip, etc) over and over a... See more

Company replied

Rated 4 out of 5 stars
Verified

Everything great, but sometimes the surveys just ends abrubtly near the end, and then I can never continue where it stopped.

Company replied

Rated 3 out of 5 stars
Verified

Pre survey questions are long. There should be a profile to leverage in order to pre_screen candidates before taking participants’ time only to have them walk away empty handed after sitting through... See more

Company replied

Rated 5 out of 5 stars
Verified

The survey was about something that is dear to me. I am not only someone that grew up with guns, I retired and a combat disabled veteran that worked with, fired many types of weapons in the military.... See more

Company replied

Rated 5 out of 5 stars
Verified

Surveys are mostly well designed and to the point. No waffle. Points, where earned, are awarded instantaneously. Rewards are given where one does not satisfy the requirements for the particular surve... See more

Company replied

Rated 5 out of 5 stars
Verified

Toluna deserves those 5 stars because they are an excellent survey platform, different areas gives you a chance to earn extra points like the polls, quizzes and games. You get to share your views even... See more

Company replied

Rated 3 out of 5 stars
Verified

Being screened out of too many surveys often after going through to what seems like the end of the survey. Also constantly having to provide a sentence to prove I am not AI are taking the enjoyment ou... See more

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Rated 3 out of 5 stars
Verified

There are lots of opportunities to earn points, though earning enough to gain a meaningful reward is a glacial process. The daily games can be a bit glitchy at tmes. Overall, it's fun to use - but the... See more

Company replied

Rated 5 out of 5 stars
Verified

Learn a lot from the surveys and it gives me the opportunity and the platform to share my opinion on wide range of topics for instance food or normal products that we use daily. This in return in my v... See more

Company replied

Rated 3 out of 5 stars
Verified

More colour. More interactive questions. A small reward for applying then being told that you dont fit the criteria or the quota has been filled. It takes up time so we should be paid.

Company replied

Rated 3 out of 5 stars
Verified

If age does not qualify a person please sign off soon instead of dragging on until almost towards the end. I have even completed the surveys after about half an hour or almost one hour then the survey... See more

Company replied

Rated 5 out of 5 stars
Verified

I'm happy with the phone and the deal I got from the company. I wanted a good smartphone that did the basics, and the site recommended one that ticked all the boxes. Speaking with the service team... See more

Company replied

Rated 5 out of 5 stars
Verified

Toluna is a great company to take surveys for. They give you alot of points per each survey and u can use those points to redeem for gift cards to a variety of different stores or just take the visa.... See more

Company replied

Rated 5 out of 5 stars
Verified

All of the surveys I've done so far have been pretty interesting. I'm just trying to figure out how I get paid for my time. The sure isn't great for telling users that information. Otherwise I'm perf... See more

Company replied

Rated 5 out of 5 stars
Verified

very generous points and interesting surveys that are fairly quick to complete. redeeming points to pay pal is complicated and I am not sure if they have gone through yet but this is the only negat... See more

Company replied

Rated 5 out of 5 stars
Verified

I have just signed up with Toluna influencers and have already completed a number of surveys - far more than other survey agents offer! I am 75 years old yet have been matched with far more surveys t... See more

Company replied

Rated 5 out of 5 stars
Verified

Always I will give to Toluna five Stars. Toluna is working hard for Us for so many years and is tried to preventing and fixing all problems that comes on the way. Toluna is creating games and ass... See more

Company replied

Rated 3 out of 5 stars
Verified

The surveys are generally great, and I understand that not all of them will be suitable for me. I really appreciate that points are still given to those who take the time to attempt completing a... See more

Company replied

Rated 5 out of 5 stars
Verified

Great site with interesting surveys and polls. There's always something there whenever you have time and the pay is good too! There's quick games to play and you can earn points which go towards your... See more

Company replied

Rated 5 out of 5 stars
Verified

Toluna is a great survey platform. Most of the surveys is relatable and real lode experience although I barely have my match but its okay for the beginners like me. Just have patience on waiting for y... See more

Company replied

Rated 5 out of 5 stars
Verified

I have been with Toluna for a few years now and they seem to be one of the better survey sites. Sometimes they go quite with surveys but seem to make up for it in games, polls and such. Some people wo... See more

Company replied

Rated 3 out of 5 stars

Having been a contributor of Toluna.com for a long time, I am now experiencing several problems. The most important being getting paid. For some reason, they are becoming very slow at sending out... See more

Company replied

Rated 3 out of 5 stars

The Toluna surveys are honestly great they’re interesting and quite fun to do. I really enjoy how the platform gives a mix of surveys: sometimes I get three options a long one, a medium one,... See more

Company replied

Rated 3 out of 5 stars
Verified

I get a bunch of offers for surveys but after spending a few minutes answering prequalifying questions only get selected for like one or two a week. It is kind of annoying.

Company replied

Rated 3 out of 5 stars
Verified

I seem to be using my time with Toluna more and more lately just answering the qualifying questions, which sometimes go on and on too long, just to be tossed out. Doesn't encourage me to waste more o... See more

Company replied

Rated 3 out of 5 stars
Verified

Overall easy to navigate. Why 3*? It’s cos even after I ticked “never consumed before” the survey still continued to ask me questions about them.

Company replied

Rated 3 out of 5 stars
Verified

I am still hoping things will improve but the site has been impossible this week and i only had 2-3. surveys. C/S reply but their replies dont really address the problems. I had to change my browser... See more

Company replied

Rated 5 out of 5 stars
Verified

My experience was great they give points even you didn't complete the survey. There are also others ways to gain points by participating in the game. Even the wait for rewards are long they still gave... See more

Company replied

Rated 5 out of 5 stars
Verified

Each survey is unique and keeps you interested. This is a great way to make extra money on your own convenience. I'm starting to see products in the store and online that I have reviewed and without r... See more

Company replied

Rated 3 out of 5 stars
Verified

Sometimes I spend 20 or more minutes answer ING questions and suddenly the file disppear or I'm Out of the survey and I don't receive points. Also it's very low the points You receive for the surveys

Company replied

Rated 3 out of 5 stars
Verified

The surveys often fill up when you are part way, or even half way through which is very frustrating. Customer services are usually good.

Company replied

Rated 5 out of 5 stars
Verified

I have been answering Surveys for how many years now. This is just the platform that I was able to be a member for long because Toluna is the best in giving points and rewards. I did enjoy doing my si... See more

Company replied

Rated 5 out of 5 stars
Verified

Very interesting survey, made me think and about different situations. Liked that I didnt feel forced to answer one or the other, had the middle option or unsure.

Company replied

Rated 5 out of 5 stars
Verified

I love this panel and have been part of it for some time. The layout is beautiful and user friendly, while theres also many alternating games and fun way to star engaged

Company replied

Rated 4 out of 5 stars
Verified

Survey was not complicated and straightforward. Questions were precise and easily responded too. Some questions were a little sensitive but on the whole okay.

Company replied

Rated 4 out of 5 stars
Verified

Everything is good. But the reward didn't get instantly. I redeemed NTUC $10 voucher but still haven't get it yet. So if we can get the reward could instantly, it would be a definite 5 stars

Company replied

Rated 5 out of 5 stars
Verified

I really like the surveys, they are very interesting. The company also meets my expectations. They give me the promised reward and they're punctual.

Company replied

Rated 3 out of 5 stars
Verified

So many surveys I wasn't appropriate for which is frustrating. You already have all my demographic info so why can't you tailor the surveys accordingly?

Company replied

Rated 4 out of 5 stars
Verified

surveys were available, not always the case , didn’t get dumped out , wait now for the points to be awarded

Company replied

Rated 5 out of 5 stars

So far Toluna has been good more supports to be given to them for more paid surveys programs.

Company replied

Rated 3 out of 5 stars
Verified

You tell me i have over 400000 pts to claim but when i start it comes up saying no surveys available

Company replied

Rated 4 out of 5 stars
Verified

Survey was easy. Would have preferred to be able to answer some questions as don't know enough to be able to answe

Company replied

Rated 4 out of 5 stars
Verified

Many surveys available. Games to play also. Sometimes payment by PayPal is a bit slow.

Company replied

Rated 5 out of 5 stars
Verified

They were fairly easy surveys to do, although I find I don't have a great deal of time to spend on them.

Company replied

Rated 5 out of 5 stars
Verified

I’m really grateful to Toluna because I was able to cash out successfully as promised! It’s nice to know the platform is legit and actually pays its members. That said, I hope to see more withdra... See more

Company replied

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Company details

  1. #7 of 11 best companies in Market Researcher
  2. #11 of 15 best companies in Media and Marketing Agency
  3. #31 of 51 best companies in Media Company
  4. #27 of 39 best companies in Online Marketing Agency
  5. #189 of 305 best companies in Software Company
  6. #55 of 64 best companies in Web Hosting Company

About Toluna

Written by the company

toluna.com
toluna.com

Join.Participate.Get Rewarded.

Join our global community of millions of Influencers, everyday people like you, and be empowered to transform the products, services and brands that matter to you!

Join Toluna now to share your opinion by participating in surveys and get rewarded!


toluna.com

How does it work?

It’s all about getting your voice into the right ears for great rewards. Plus it’s easy and it’s fun. Your opinion will not only help market research but allow you to keep your finger on the pulse.
As a bonus, don’t hesitate to engage in our community polls and discussions as well as play fun games.


toluna.com

What can you earn?

You receive rewards in the form of points which can be redeemed for gift cards or cash! You can get points for simple things like signing up and filling out your profile but most importantly
for answering surveys. The more you participate the more you earn.

 


You can also download our app for free and enjoy the experience on the go! 

Get the Toluna App from the Google Store!Download the Toluna App from the App Store!


Register today and start getting rewarded

Register

Contact info

4.1

Great

TrustScore 4 out of 5

190K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

A proper research company.

There are always interesting subjects in the surveys & they are always well rewarded even getting points when screened out of some.
There are great reward choices to exchange for your points.

October 30, 2025
Rated 5 out of 5 stars
Verified

Still my favourite survey site.

Still my favourite survey site.
I've been with them for over ten years now i reckon & love it. There's the odd blip - they're only human!
But generally it's the best. They always pay out & their surveys are ilnteresting and informative.

October 30, 2025
Rated 5 out of 5 stars
Verified

Consistent Quality and Reliable Payouts from Toluna

I have been using the toluna platform for the past one year.my most recent genuine experience was on 20 august,when I had accumulated 20000 points.I immediately redeemed these points for a amazon gift card.the entire redemption process was initiated instantly,and I received the reward within 3 week,exactly as promised.this efficiency has significantly increased my trust in the platform.the survey selection is generally good,and points are consistently credited on time.I appreciate the platform's transparency and its commitment to fulfilling its rewards.
I have a specific issue with the current redemption options available to Indian users. The options currently offered are limited and often inconvenient for me.to significantly improve the redemption experience,I strongly urge toluna to add PhonePe Gift Card as a redemption option.this addition would make the entire process much more convenient and valuable,reflecting the common payment methods used here.the lack of this popular,easily accessible option impacts my overall satisfaction with the rewards process.

October 7, 2025
Rated 4 out of 5 stars
Verified

Great overall experience

The process was smooth and easy to follow. Customer support was responsive and helpful whenever I had a question. Everything worked as expected, though there’s still some room for small improvements in speed and design. Overall, I’m satisfied and would recommend it to others.

October 30, 2025
Rated 5 out of 5 stars
Verified

Actually I just want to earn extra…

Actually I just want to earn extra money to pay bills and I really want to share my insight in our corrupt government system here in the Philippines people here are poor and corrupt minded elected public officials
This platform not only gives you income but also you can share your views and opinions on this world we live in

October 30, 2025
Rated 3 out of 5 stars
Verified

Toluna can be frustrating at times

Though their surveys are varied and interesting, and they have great rewards, Toluna makes you work way too hard to get your points. When told a survey will take 12 minutes to complete, surveys will usually take 20-30 minutes because of qualifying questions that repeat and repeat and REPEAT themselves. Their app is equally annoying as way too often it will crash as it is trying to say “Congratulations you’ve finished!!” It then becomes your responsibility to contact Toluna and ask for your points. In most cases, you will have to contact them a second time to remind them of the first time you contacted them. HINT: ALWAYS remember to take a screenshot of the survey because without the survey number they will not help you. Note to Toluna….. have any of you ever tried completing surveys on your own app and web site? Do it for a week and you’ll see what I’m talking about.

October 29, 2025

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