MechMaxx Reviews 

Exceptional !!!!! I had a warranty claim and they could not have been more courteous and took care of the issue without any delay. I was Extremely surprised and could not be happier with Mech Max as a company and their merchandise.

The unit performs as intended. I ordered new blades to have on hand when needed. They last a fair amount of time and makes chipping an easy job.

Excellent customer service

Good price for a well built machine ,shipping and packaging was very good

You're shop app is somehow helpful. I hope you help a desktop app version. Also I hope you can ship also within US territories like here in Guam.

Communication. I placed an order and have not received a confirmation! Finally heard from them. I had messed up my own email.

Minerva was professional and straight to the point answered any questions a made it to where I felt like being a customer felt appreciated .

Minerva Made my experience purchasing my lift table real simple! Very helpful and gave me a good price on the table plus informed me about the point system. Thank you again Minerva!

Everything was great. Was a joy

Ordered a control arm and brake pads for my truck and everything came in a few days and fit right the first time. Prices were way better than the local shop quoted me so I'll order again.

Shipping was fast and packaging was OVER THE TOP!!!!
The SG24 Pro is a very well built piece of equipment.
Assembly was easy, took me about an hour. I've been wanting one of these for a long time and I'm glad I went with Mech Max!!!!

Great products and a great value, really good service and great delivery and understanding of my needs to get product here in a set time. Sales, customer service and communication was first rate. Product exceeded my expectations

You'll notice in my previous review that it took them 15 days to respond to me and it was via this portal, not by calling me back, not replying to the interactions I had with them on their site and email, but through this portal. Nuts. Well I spent my time and money to fix the chipper that was delivered to me damaged and literally missing a throttle assembly. Ran fine a few times. Went to start it back up today and the battery has gone bad. Within 4 months of delivery. Bad battery. Not dead battery, I can charge a battery. The battery has literally gone bad. Posting this here to see how long it takes them to get back in touch with me as this is apparently their preferred method. I'm sure the emails and calls will go unanswered like they were previously.

Minerva was extremely helpful with all my questions on a current order.

There is an absolute lack of customer service. The company is impossible to communicate with. I reached out 9 times in the 3 weeks since placing the order and never received any response. I just hope the product lives up to the reviews, I question whether or not they're even legitimate. Haven't received the mill yet but the shipping company notified me that they have it now in their local distribution center. They are giving me a 5 day window during which they will deliver. 5 days.

I had a speedy response from Minerva when I reached out with a request and hooked me up with what I was looking for

Nothing short of 5 Stars! Total time from placing the order to its arrival into my garage by the trucking company was 6 days! Very Impressive! Now this is as close to an Amazon overnight purchase as one could get for a 1000lbs machine. We thank you!!!!!

After ordering a replacement piston for a backhoe I purchased a year ago (9-7-26) there support texted me back (at3:34 am est)said I ordered the wrong one an I needed to pay an additional 30 dollars I did then they texted again(4:49)am est) they stated that the new one would ship 7-10 days 9-22-26 they texted me again (3:58 am est) said if I had any more questions email there support (10-5-26 I texted them asking for the tracking number 10-8-26 they texted me back (11:29) pm est and would send a tracking number 10- 6-26 I called them they said they will send the number wait for 2 day for a answer after no response I called again to day 10-15-26 they stated they were escalating to upper management and to wat 2 day for them to respond after looking at there reviews all I can say buyer be ware!!

I purchased a STL 1000 Mini Skid Steer in May of 2026. After running the unit for a short time it develop a fuel leak. I sent in a claims report with no response. I tried to call MechMax several times and emailing the technical support. The warranty department is non existent. Cannot get anyone on the phone and emails go unanswered. I have filed a complaint with the BBB along with all the other complaints that have been filed with them.
After posting this review Mechmaxx did reach out to me and was willing to resolve my issue. It’s too bad that it comes down to posting a bad review before something is done.

We're back to the same issue as before. A Tech. did contact me about the fuel leak. He was going to look into the problem of nobody contacting me after sending in the calms report. He gave me his direct number to call. But that number dose not get answered. It goes to voice mail which I did leave a message to call me. NO CALL BACK,EMAILS DO NOT GET ANSWERED EITHER. WARNING IF YOU BUY THERE PRODUCT THERE IS NO WARRANTY!! I'll see if the BBB can help or get the information out about how horrible this company is to deal with.

Easy secure ordering, excellent packaging/crate, delivery options worked well, the piece of equipment is well built and works like I hoped it would.