My Drama ist großartig. Die Kurzfilme, Geschichten und Schauspieler brilliant. Mittlerweile eine der besten Vertical Apps auf dem Markt. Des Weiteren ist der Support hervorragend und die Challenge... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The support team is the biggest highlight of the app.Once you contact them,they respond within few minutes and give suggestions to improve the experience.They also listen to query regarding any techni... See more
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My experience on MyDrama is very positive. The content is never boring, it's suitable for different age groups, with plots that are always funny or clever, romantic and emotional, gripping, or thrill... See more
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I think My Drama is one of the best vertical streaming services I’ve seen. They create such beautiful and authentic stories. The acting is definitely top notch and the imagery is just so beautiful. I’... See more
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Company details
- #38 of 50 best companies in Media Company
- #2 of 2 best companies in Film Production Company
- #4 of 5 best companies in Movie Streaming Service
Written by the company
MyDrama is an innovative platform of vertical series based on best-selling novels and interactive stories. We are changing the format of video content consumption by offering short episodes under 2 minutes that are convenient to watch anytime, anywhere. What makes us unique? Original content - screen adaptations of popular books from the My Passion app with a loyal fanbase. New monetization model - pay per episode instead of a standard subscription. You only pay for what you actually watch. Industry leadership - #1 in Europe and the US in its niche, top 5 in terms of downloads on Android. 🚀 We're changing the industry by making video content more accessible, faster and fun for millions of users. Join and discover a new format of serials!
Contact info
United States
- support@my-drama.com
- my-drama.com
4.2
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a great experience with this…
I had a great experience with this company. The content is engaging, the customer service team is helpful and responds quickly, and the app is easy to use. I also enjoy the variety of drama shorts available anytime. However, some subscription charges were unexpected, and the overall cost was higher than I expected. The app can also lag sometimes, but overall, it’s a good platform.
August 13, 2026
Unprompted review
Reply from My Drama
Dear Viewer!
Thank you so much for sharing your thoughtful feedback! 💜✨ We’re delighted to hear that you enjoy our engaging content, variety of drama shorts, and easy-to-use app. We also truly appreciate your kind words about our Customer Support Team! 😊
At the same time, we’re sorry that some subscription charges came as a surprise and that you experienced occasional lag. We understand how important clear pricing and a smooth viewing experience are, and we’ll take your feedback into consideration as we continue improving our service.
If you have any questions or would like us to look into anything regarding your experience, please feel free to contact us at reviews@my-drama.com. We’ll be happy to assist you! 💌
Thank you for being part of our community and for helping us make My Drama better! 🎬💖
Best regards,
My Drama Support Team 💜
One of the best short movie apps
One of the best short movie apps! Amazing customer support! Would never use another app!
August 4, 2026
Unprompted review
Reply from My Drama
Dear Viewer!
Thank you so much for your incredibly kind and heartwarming review! 🥰 Your words truly made our day.
We're absolutely thrilled to hear that you consider My Drama one of the best short drama apps and that you've had such a positive experience with our customer support. Knowing that you enjoy both our stories and the care we provide means more to us than words can express.
Our entire team works hard to create engaging content and provide the best possible experience for our viewers, so your encouragement is a wonderful motivation for us to keep improving every day.
Thank you for being such an amazing part of the My Drama community. We hope our stories continue to entertain you, bring you unforgettable emotions, and make you smile for a long time to come. If you ever need anything, we're always here and happy to help!
Warm regards,
💜 My Drama Support Team
I have only been on My Drama for a…
I have only been on My Drama for a short time but am thoroughly enjoying it. Don’t feel there is much to change or that I can find fault with at the moment. Very clear images.
Very pleased.
July 29, 2026
Reply from My Drama
Dear Viewer!
Thank you so much for your wonderful review! 💜 We're delighted to hear that you're already enjoying your time with My Drama and that our stories, along with the clear video quality, have made such a positive first impression.
It means a great deal to our team to know that your experience has been enjoyable so far. We work hard to create entertaining stories and provide the best possible viewing experience, so your kind words truly encourage us.
We hope you'll continue discovering many more exciting series and unforgettable characters with us. If you ever have any questions, suggestions, or simply need a recommendation for your next favorite drama, please don't hesitate to reach out to us at reviews@my-drama.com — we'll always be happy to help.
Thank you for being part of the My Drama community. We wish you many more wonderful hours of entertainment and hope our stories continue to bring you joy! ✨🎬
Warm regards,
💜 My Drama Support Team
This app keeps charging you I've…
This app keeps charging you I've changed my card and everything but they dont stop charging me and I cant get into the app and cancel it do get this app
July 28, 2026
Unprompted review
Reply from My Drama
Dear Ellie!
We're truly sorry to hear about your experience and understand how concerning unexpected charges can be.
We previously reached out to request some additional information, but unfortunately, we haven't received a reply yet. Without these details, we're unable to locate and verify your account or investigate the charges.
Your case is important to us, and we'd genuinely like to help resolve it as quickly as possible. Please contact us at reviews@my-drama.com and include "Trustpilot" at the beginning of your email subject so we can prioritize your request.
We'd also like to reassure you that we never charge customers without their authorization. All payments are processed securely through the platform used when the subscription was purchased. Once we receive your information, our team will carefully review your account, explain any charges in full, and work with you to find the best possible solution.
Thank you for your patience. We look forward to assisting you.
Best regards,
💜 My Drama Support Team
Unexpected Charge and Difficult Cancellation Experience
On July 25, 2026, I was attempting to sign up for DramaBox, not My Drama. During the process, I was unexpectedly redirected to My Drama and my American Express card was charged. I did not knowingly intend to purchase or subscribe to My Drama.
I immediately contacted My Drama and requested cancellation and a full refund. Instead of resolving the issue, customer support repeatedly requested additional information. They first requested my email address even though they were already communicating with me through that same email. After I provided it, they stated they could not locate an active subscription and then requested additional financial information, including the first 6 and last 4 digits of my bank card.
Because I did not knowingly intend to subscribe to this service, I am not comfortable providing additional card information.
I have already reported the transaction to American Express. The charge is currently pending, and American Express advised me that I must wait until it posts before the dispute can proceed. I also filed complaint to the BBB.
July 25, 2026
Unprompted review
Reply from My Drama
Dear Viewer!
Thank you for taking the time to share your concerns with us.
We would like to assure you that we never charge any funds without a user's authorization. We truly value every viewer, which is why we carefully revisited your case to better understand the situation and made every effort to provide the best possible resolution.
We are sincerely sorry for the inconvenience and frustration this experience may have caused. Our Support Team has already contacted you via email with a solution tailored to your case. As we have not yet received a reply, we kindly ask you to check your inbox (and spam folder, just in case) for our message from reviews@my-drama.com
We genuinely hope our proposed solution will help resolve your concerns. If you have any questions or need any further assistance, please don't hesitate to reply to our email—we will be more than happy to help.
Best regards,
My Drama Support Team 💜
Reply from My Drama
Dear viewer!
We are very sorry to hear that your experience was disappointing 😔
We would really love to learn more details about what specifically affected your impression of MyDrama. Your feedback is super important to us! Please write to us at reviews@my-drama.com with more details - we would truly love to help and make things right for you. 🙌
Best regards,
💜 MyDrama Support Team
I always enjoy talking to My Drama…
I always enjoy talking to My Drama customer service always a pleasant experience and great outcomes. They are friendly and helpful.
July 23, 2026
Reply from My Drama
Dear Evey!
Thank you so much for your wonderful words! 🤩
We are beyond happy to hear that every interaction with our MyDrama customer service leaves you with a great outcome and a smile. Providing friendly, fast, and helpful support is always our top priority, and knowing we achieved that for you means the world to us!
Thank you for being such an awesome part of our community. Enjoy your favorite series! ✨📽️
Best regards,
💜 MyDrama Support Team
I absolutely love My Drama
I absolutely love My Drama. The Verticals are Fantastic the Actors and Actresses are amazing. You get hooked on them or dare I say DramAddicted lol They also have they're own Discord Community with the best staff and very helpful and fun to chat to.
The price is one of the best around and they do regular deals for Early Access.
July 24, 2026
Unprompted review
Reply from My Drama
Dear Fiona!
Thank you so much for such an incredible and warm review! 💜
We are thrilled to hear how much you love our vertical dramas, our amazing actors, and the special offers we bring to our community! Knowing that you enjoy hanging out in our Discord server and chatting with our staff truly warms our hearts. Welcome to the "DramAddicted" club - we are so happy to have you with us!
Happy watching, and enjoy every single story! 🍿✨
Best regards,
💜 MyDrama Support Team
The app is already beyond great
The app is already beyond great. It has few bugs but it really deserves a 5 star review. I appreciate the agents who were kind and understanding with me.
July 17, 2026
Reply from My Drama
Dear Viewer!
Thank you so much for your wonderful review!🤩 We're truly delighted to hear that you're enjoying My Drama and that you feel our app deserves a 5-star rating.
We especially appreciate your kind words about our support team. Knowing that our agents were able to assist you with kindness and understanding means so much to us. While we're sorry you've encountered a few bugs, we're continuously working to make the app even better with every update.
If you ever have any questions, suggestions, or need assistance, please feel free to contact us at reviews@my-drama.com. We'll always be happy to help.
Thank you for your trust and support. We hope you continue to enjoy many amazing stories with My Drama! 🎬🌠
Best regards,
💜 My Drama Support Team
Reply from My Drama
Dear Viewer!
Thank you so much for your amazing review!🥰 It truly means the world to us to hear that you're enjoying My Drama and that you've had such a great experience with our service.
Knowing that you love our stories motivates our entire team to keep creating even more exciting and entertaining content for you. Your support and kind words inspire us every day! ✨🎬
If you ever have any questions, suggestions, or need assistance, please don't hesitate to reach out to us at reviews@my-drama.com. We'll always be happy to help.
Thank you for being a valued member of the My Drama community. We hope you continue to enjoy many wonderful stories with us!📩
Best regards,
💜 My Drama Support Team
Scam app
Appe. has 3 withdraw levels. When you get to a level they say you are in line. Once at the top of that it then says you have to reach level 30. App stalled at level 25 for days. App is obviously a scam. Stories are okay but disjointed. Very disappointing App
July 16, 2026
Unprompted review
Reply from My Drama
Dear viewer!
We are very sorry to hear about your disappointing experience with MyDrama 😔
It seems there might be a misunderstanding, as MyDrama is a streaming app for watching short dramas and does not feature any game levels, queues, or money withdrawal systems. It is highly likely that you are describing a different app or a game.
Regarding our stories, we always strive to improve our content, and your feedback about the plots is very valuable to us. We would love to look into this and clarify any confusion. Please write to us directly at reviews@my-drama.com so we can help you out! 🙌
Best regards,
💜 MyDrama Support Team
Shout out to the customer service
Shout out to the customer service - I made a typo in my account when paying for subscription, and after reporting they transferred it to the correct account immediately with no issues. Thanks
July 5, 2026
Reply from My Drama
Dear Viewer!
Thank you so much for your kind words and for taking the time to share your experience! 🥰 We're delighted to hear that our support team was able to resolve the issue with your subscription quickly and transfer it to the correct account without any hassle.
Providing fast and reliable support is very important to us, and your feedback truly means a lot to our team.
If you ever have any questions or need assistance in the future, please don't hesitate to contact us at reviews@my-drama.com. We'll always be happy to help.
Thank you for being part of the My Drama community, and we wish you many wonderful moments enjoying our stories! ✨🎬
Best regards,
💜 My Drama Support Team
I really enjoy my drama
I really enjoy my drama. Their support is great and they have plenty of things to watch.
July 15, 2026
Unprompted review
Reply from My Drama
Dear Viewer!
Thank you so much for your wonderful review! 😃 We're truly delighted to hear that you're enjoying My Drama and that you've had a great experience with our support team. Knowing that you're having fun exploring our stories means the world to us.
We hope to keep bringing you even more exciting content. If you ever have any questions, suggestions, or need assistance, please feel free to contact us anytime at reviews@my-drama.com—we'll always be happy to help.
Thank you for being part of our community, and happy watching! ✨🎬
Best regards,
💜 My Drama Support Team
Absolutely wonderful experience
My experience was absolutely amazing. The customer service team is so incredibly nice and supportive and truly did help me when i had an issue. I have received a lot of genuine generosity, advice and support from this amazing team and this app is just completely unmatched. I am beyond happy
July 12, 2026
Reply from My Drama
Dear Viewer!
Thank you from the bottom of our hearts for your incredibly kind words! 🌟 Reading your review truly made our day. We're absolutely delighted to know that our Support Team was able to help you and provide the care, guidance, and assistance you deserved.
Knowing that you felt genuinely supported and had such a positive experience means the world to us. Your trust, encouragement, and appreciation inspire our entire team to keep improving My Drama and creating the best possible experience for our wonderful community. 💖
Thank you for being a valued member of the My Drama family. We hope you'll continue enjoying our stories, and please remember that we're always here whenever you need us.
We wish you countless unforgettable moments with our dramas and a wonderful day ahead! 🍿✨
Best regards,
💜 My Drama Support Team
Complete scam
Complete scam. DO NOT EVEN START THE REGISTRATION OR CLICK ON ANYTHING TRIAL RELATED. I began the sign up but did not complete it as I got a warning that it could be a scam. Yet whilst I was reading this site and the reviews here, money was taken, a £10.99 trial price along with TWO MORE PAYMENTS FOR £19.99 EACH!! Luckily my bank declined these payments as they recognised them a fraudulent. I've been speaking with my bank tonight and they have blocked future payments from this site. I have sent an email stating what has happened and demanding a refund and cancellation of anything they signed me up for against my consent. I DID NOT FINISH THE SIGN UP. So this company tried to take over £50 for a £10.99 trial. Disgusting
EDIT AFTER REPLY: I have been refunded the £10.99 trial fee and given an explanation of what pending means as if I've never used online payments before. However, at no point I their reply to me personally or on here do they explain the nearly £40 they attempted to take from my bank at the same time as the trial fee. They said they don't take payment without consent yet I never ever consented to £39.98 being taken or that it says so anywhere on their site. They still tried to take over £50 in one evening despite it being a 'trial'.
July 12, 2026
Unprompted review
Reply from My Drama
Dear Kelly!
We would like to assure you that we never charge any funds without a user's consent. We completely understand how concerning it can be to see pending payment attempts, and we are truly sorry that this situation caused you such frustration.
Our support team has already provided you with a detailed explanation regarding the services associated with your account, as well as the status of each payment attempt. As explained in our previous email, no funds were successfully charged by us. Any pending amounts you may have seen were temporary bank authorization holds, which are automatically released if the transactions are not completed.
If you have any additional questions or concerns, please don't hesitate to contact us at reviews@my-drama.com. We are always happy to help and will do everything we can to ensure you have a clear understanding of the situation.
We would be truly grateful for any update or feedback from you and sincerely hope we have been able to clarify what happened.
Best regards,
💜 My Drama Support Team
Subscription trap and hidden charges!
Subscription trap and hidden charges!
This website is a total scam. I signed up for a trial or a standard access for 29.70 PLN. However, at the checkout, they simultaneously charged me an additional 49.99 PLN for a "VIP subscription" without my explicit consent or any clear disclosure in the payment window. When I contacted their support, they refused a full refund. PayPal automated system was no help either. Be careful, they use hidden terms to steal your money! Subscription trap! Ukrainian owners registered in Cyprus.
May 26, 2026
Unprompted review
Reply from My Drama
Dear Viewer!
We are truly sorry to hear about your experience and understand your concerns.
We deeply value every customer and take our reputation very seriously. Whenever a situation like this is brought to our attention, we carefully review the case and provide a detailed explanation of all purchased services, payment statuses, and the subscription selected during checkout.
Unfortunately, we were unable to identify your account based on the information available. Please contact us at reviews@my-drama.com and include "Trustpilot" at the beginning of your email so we can locate your case as quickly as possible.
We would also like to kindly clarify that we never charge or withdraw funds without a user's explicit consent. All payments are processed securely through the payment platform used at the time of purchase.
Once we receive your email, our team will thoroughly investigate your case, provide complete and transparent information regarding your purchases and payment history, and do everything possible to find the best solution for you.
Thank you for your patience. We look forward to hearing from you and appreciate any feedback you may have.
Best regards,
💜 My Drama Support Team
Reply from My Drama
Dear Viewer!
Thank you for your sincere interest in our service and for taking the time to share your feedback. We completely understand your concerns regarding the cost of our content, and we truly appreciate your honesty.
Our team puts a great deal of care and effort into creating high-quality, exclusive stories, and our monetization system allows us to continue producing new content and improving the viewing experience for our community. ✨
We also offer a variety of subscription plans with different benefits and pricing options, so viewers can choose the one that best suits their preferences. In addition, there are several ways to enjoy our content for free, including collecting daily rewards, watching rewarded ads, and earning coins that can be used to unlock episodes. 🎁
We'd love the opportunity to improve your experience with My Drama. Please feel free to contact us at reviews@my-drama.com. Our team will be happy to explore alternative solutions with you, explain the different ways to enjoy our content without unnecessary waiting, and help you find the option that best fits your needs.
Your feedback is incredibly valuable to us, and we will certainly take it into account as we continue improving our service. We would be truly grateful to hear from you and look forward to assisting you.
Best regards,
💜 My Drama Support Team
Customer service was amazing quick
Customer service was amazing quick, kind and very helpful and respectful. I got my issues resolved in a mater of seconds thanks to Malika. Other drama websites can be difficult to navigate with difficult customer service to navigate and sometimes no existent. Thank you for all you do
July 4, 2026
Reply from My Drama
Dear viewer!
Thank you so much for this amazing feedback! We are absolutely thrilled to hear that Malika resolved your issue so quickly and kindly. Our MyDrama team always strives to provide the best and most respectful support, making your experience smooth and enjoyable. Happy watching, and thank you for being with us! ✨🎬
Best regards,
💜 MyDrama Support Team
Answerd me right away i mean i could've…
Answerd me right away i mean i could've waited im a patient person but they replied to me quickly and i appreciated that. Also Lina fixed my problem she was really nice and thank you for helping me out thats what i can say.
July 1, 2026
Reply from My Drama
Dear Liliana!
Thank you so much for your kind words ✨ We always aim to help as fast as possible, and we are thrilled that Lina could resolve everything nicely for you. Happy watching on MyDrama! 🍿🎬
Best regards,
💜 MyDrama Support Team
The support team is the biggest…
The support team is the biggest highlight of the app.Once you contact them,they respond within few minutes and give suggestions to improve the experience.They also listen to query regarding any technical issues and are really helpful.It is easy to navigate the app, however it would be great if the technical part within app improve more so there would be no freezing or subtitles lagging.All in well good app and team..
June 26, 2026
Reply from My Drama
Dear viewer!
Thank you for the feedback! 🌟 We are thrilled that you love our support team and find MyDrama easy to navigate. Sorry for the issues with freezing and subtitles. Your information is very valuable - we’ll pass it to the team for improvement to make the technical part better. 🙌
Best regards,
💜 MyDrama Support Team
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