The service in shops is great so long as you are planning to spend money, but if you need support with anything, they will make it as hard, expensive, and unpleasant as possible. Truly dissapointing. They will offer no compensation for inconvenience, no reasonable replacement, and don't even offer your money back.

Support staff is rude, cold, and careless.

Shops have a good selection, but I'll just browse from now on and buy elsewhere where they do respect customers.