Yooje Reviews 

219
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 191 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the prompt customer support and quick response times when staff resolve accidental duplicate orders or exchange sizing questions. Many people also appreciate the fast shipping and find specific items like oral hygiene tools and kitchen chopping boards to be very well crafted. Some reviewers were not happy with the quality of certain purchased items, describing them as poorly manufactured or entirely different from the online promotions. Several buyers additionally mentioned significant difficulties with product returns, stating that securing refunds or return shipping labels involved unexpected costs and complications.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting mixed feelings about quality and value. While... See more

Quality

Clients share ambiguous opinions on quality, reflecting a high level of disagreement. While some reviewers... See more

Order

Consumers find order experiences to be very mixed, with strong disagreement among reviewers. While many... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as polite, helpful, and... See more

Refund

Customers had ambiguous experiences with refund processes, reflecting significant division in their feedback.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

They answered all my emails quickly and sent tracking information of my order of a brown puppy. It arrived on Christmas Eve and doesn’t behave like the one in the advertisement video. It’s absolute... See more

Rated 4 out of 5 stars

I asked the customer service group to cancel the order before it was even processed. I received emails requesting me to submit a positive review. Then they will refund the amount they charged. I am... See more

Rated 4 out of 5 stars

Very good customer service. When a duplicate payment went through on my order, the staff responded immediately to check this was right and then refunded me promptly. Thank you Zanory! Lisella Wilkinso... See more

Rated 3 out of 5 stars

My order arrived within the described delivery time however I find that the sizing guide is misleading. I am now working with them to have my item exchanged.


3.5

Average

TrustScore 3.5 out of 5

219 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.5

All reviews

(219)

211 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered a Celestial Orbit Perpetual…

I ordered a Celestial Orbit Perpetual Motion Pendulum from a Google advert.Although it looks the part the advert was very misleading stating that it was made of Brass in the Birmingham Jewellery Quarter.Included was supposed to be a stamped Authentication certificate. Not true. It was supposedly been made by a man in his 70's who was giving up his trade. It was not Brass and it was powered by a battery. I checked out the name of the company Orex Workshop, Birmingham Jewellery Quarter.I found nothing.It was obviously a scam as I checked out the website who was selling it. Site not found ! Also a big give away was the box it came in. Made in CHINA !!!How do these people get away with telling outright lies.I am furious.

18 August 2026
Unprompted review
Rated 1 out of 5 stars

Caveat emptor- buyer beware

This is another overseas company that doesn't have a fair returns policy. They advertised bras on Google which I bought because returns were mentioned. But now I'm told the address is not in UK even though they call themselves Yooje UK. They offer me £6 & suggest I can resell the bras!! So that I don't have to pay the postage.
Perhaps I haven't learned the lesson not to trust some overseas companies however nice their products are. They aren't honest about their returns policies till after you've bought the goods. I suppose the only way we can avoid this is by buying through Amazon.

17 August 2026
Unprompted review
Rated 1 out of 5 stars

told them i would inform trading…

told them i would inform trading standards about not honouring returns policy was "told h
ow when we wont give you our address" !
keep away from these scam artsists or you WILL regret it.

13 August 2026
Unprompted review
Rated 4 out of 5 stars

Very good customer service

Very good customer service. When a duplicate payment went through on my order, the staff responded immediately to check this was right and then refunded me promptly. Thank you Zanory! Lisella Wilkinson

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Ordered two by mistake

Ordered two by mistake - my mistake but after an email the company agreed to change the order and offer me a refund in 5 days. Good response and great service!

28 July 2026
Unprompted review
Rated 2 out of 5 stars

Looks like it was proper gash

Looks like it was proper shafted....didnt look to size poorly made well overpriced...packaging not proffesional enough...I won't be scammed again stick your Robin where the sun don't shine

21 July 2026
Unprompted review
Rated 5 out of 5 stars

If ordering clothing always buy a bigger size than you normally do

The company was very quick to get my items to me. I love the material and had a little difficulty contacting them to discuss a problem but was pleasantly surprised to receive a return email the same day to sort out the problem. As I'm not a computer expert it took me awhile to contact them. I would have really liked a paper invoice and payment slip with easier access written on it included in the parcel to be able
to contact them easier. Overall happy with the result and look forward to my replacement order.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Zanory hope robin July 26

From ordering, customer service & delivery was great. I would like to say a special thankyou to Carla for all her help and patience with my purchase. The item itself is of nice quality and is something different from what's in the shops and even though their was a problem with it, I contacted the company straight away and they have resolved the problem .

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Comfortable

The camisole tank is comfortable with wide straps and smooth fabric, and I am looking forward to wearing them under everything in place of a bra!

10 June 2026
Unprompted review
Rated 4 out of 5 stars

I felt as though i had been tricked…

I felt as though i had been tricked into buying 2 objects, but when I asked for one to be cancelled, I was pleasantly
surprised that I received an answer so quickly. I have received the money back for the second one. I am now waiting to hear when I will receive my order.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

My dentist notice a huge difference in my teeth

I purchased these in November 2025 and once received we started using them morning and night. Had my first dentist appointment after using them consistently for 5 months. My dentist noticed a big difference with less plaque and just over all healthier mouth! No cavities and less picking at my teeth to remove excess plaque! Love them!!

30 April 2026
Unprompted review

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