Vino Gusto Reviews 

484
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely knowledgeable, polite, and always ready to offer helpful wine recommendations. People consistently mention the incredible selection of unique and delicious products available in the shop. Buyers appreciate the friendly atmosphere and the personalized guidance provided during visits. Some people also felt that the delivery service is exceptionally fast, reliable, and well packaged. Reviewers additionally note the fun, engaging, and informative wine tasting events hosted by the professional team. Visitors often note that the overall shopping experience remains smooth and thoroughly enjoyable from start to finish.

What people talk about most

Staff

Reviewers consistently highlight positive aspects of staff, praising their exceptional knowledge of wines... See more

Product

People report high satisfaction and appreciation for the product selection. Reviewers frequently highlight... See more

Service

Customers report deeply satisfying and positive experiences with service. Reviewers frequently highlight the... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting super quick shipping, helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been lucky enough to visit Vino Gusto several times, for tastings or just popping into the store for a drink. Everyone in the team is super helpful and knowledgeable. The wine selecti... See more

Rated 5 out of 5 stars

These are such enjoyable evenings. Never fail to learn something, enjoy some stunning wines (even the bread & cheeses are excellent) amongst great company. To someone relatively new to wine, I never... See more

Rated 5 out of 5 stars

Jake went above and beyond the good service I know to expect . My wine order was delivered the very next day ( a Saturday) ! When I realised my mistake with the delivery address Jake said he would... See more

Rated 5 out of 5 stars

We live dangerously close to Vino Gusto. Have attended many of their exceptional wine tasting evenings. Purchased a variety of delicious wines, based on the insights and experience of a fabulous team... See more


Company details

  1. #17 of 77 best companies in Wine shop
  2. #21 of 79 best companies in Alcohol Store
  3. #9 of 34 best companies in Alcoholic Beverage Wholesaler
  4. #1 of 2 best companies in Food & Beverage Consultant
  5. #5 of 17 best companies in Wine club

Written by the company

A wine shop in Bury St Edmunds, delivering outstanding juice nationwide. Born from an independent pub company with an award winning wine list, we believe great wine is accessible, ethical and unpretentious.


Contact info

4.9

Excellent

TrustScore 5 out of 5

484 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(484)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best wine shop in the world

Best wine shop in the world. Well, certainly the best wine shop in the Bury St Edmunds area. Great selection of interesting wines, knowledgable staff, fun tasting events and a lovely little shop. Perfect.

24 July 2026
Rated 5 out of 5 stars

THE BEST - Just go

We have been lucky enough to visit Vino Gusto several times, for tastings or just popping into the store for a drink. Everyone in the team is super helpful and knowledgeable.

The wine selection is incredible, from easy drinking to something special, they really have got it all covered!

Vino Gusto also recently helped us with supplying our wedding wine, and they made the whole process so enjoyable and easy.

Thank you to the VG team!!

14 May 2026
Rated 5 out of 5 stars

Above and Beyond.

Jake went above and beyond the good service I know to expect .
My wine order was delivered the very next day ( a Saturday) ! When I realised my mistake with the delivery address Jake said he would personally deliver the wine to the correct address , that day !!!
I was extremely grateful and hugely impressed! Many thanks again.

16 May 2026
Rated 5 out of 5 stars

We absolutely love our local wine bar!!

We absolutely love our local wine bar! The staff are genuinely kind, amazingly knowledgeable, and always happy to help us find something new or the perfect bottle for a special occasion. There is a real sense of care as I have severe allergies, from the thoughtful recommendations, events, to the beautifully curated selection. It feels like a little community for wine lovers, and we are so lucky to have it in Bury!

18 April 2026

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