Lost hope for a refund
Already 3rd month since switching out to another company. I am not sure if I will ever receive my saldo/balance of a few thousand kroners. They are going through some kind of restructuring and don't have funds.
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Vedvarende er et dansk elselskab, der leverer gennemsigtig stabil energi til husstande i hele landet. Vi gør strøm tilgængelig for alle – uden unødig kompleksitet. Vi tager os af indkøb, levering og administration, så du kan fokusere på det, der betyder noget for dig. Ingen salgstaler, ingen bindinger, ingen overraskelser. Energi behøver hverken at være dyr eller besværlig. Derfor tilbyder vi konkurrencedygtige priser og gør det nemt at skifte til en mere bæredygtig løsning.
Store Kongensgade 59A, 1tv, 1264, København K, Denmark
No recent history of asking for reviews
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Replied to 15% of negative reviews
Typically replies within 2 weeks
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Already 3rd month since switching out to another company. I am not sure if I will ever receive my saldo/balance of a few thousand kroners. They are going through some kind of restructuring and don't have funds.
This company is a scam. They called and offered me a subscription with no fees but the cost of the consumption, I live in a 62sqm apartment, I have no crazy devices at home and my consumption is 118kWh and got a bill for March of 465,52kr, on this, a creation fee of 199kr, a hidden fee since I was never told about this, transport of 56,38kr… I have asked for the other bills since I need to see the details, and nothing. When I check with my previous company, they have been the ones providing me with energy and got the termination notice on March 16th, but Vedvarende is charging me since February
Good customer service
Emelie have been a great help on sorting out my late payments and making sure I will not miss it again . Thanks again and I appreciate the fast and easy payment.
How about the owners of this company took responsibility for leaving vest energi costumers with money owed ??
Vedvarende won’t help and vest energi costumerservice has gone undercover.
You should be ashamed….
I was called by William which kept pushing for me the change and I have never agreed to change.
One day later I received a confirmation email from Vedvarende stating that my electric contract would be transferred to them.
This is an absolute absurd and abusive behaviour.
I feel like there is no rules when It comes to selling things through phone.
Reply from Vedvarende
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