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Use AI Reviews 

41,933
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 25,642 reviews, reviewers had a great experience with this company. Customers generally found the AI system intelligent, efficient, and highly helpful, generating concise and well-thought-out content for various tasks. Many appreciated its ability to assist with document creation and provide insightful information, saving significant time and effort, contributing to a positive and easy-to-use experience. However, some customers also noted issues with the AI's accuracy, reporting instances where it failed to follow instructions, produced errors, or provided misleading information. Additionally, a significant number of people expressed dissatisfaction with subscription practices, citing unexpected charges after free trials, hidden fees, or unclear terms.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the AI intelligent, easy to... See more

Artificial intelligence

Customers had ambiguous experiences with artificial intelligence, with some reviewers praising the AI as an... See more

Product

Users describe ambiguous interactions with the product, with some expressing frustration over it being an... See more

Service

People report ambiguous experiences with service, with some customers praising its speed and helpfulness,... See more

Subscription

Reviewers highlight negative aspects of subscription, with many expressing dissatisfaction with unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Human-like responses in thought and sentence structure. Concise as other AI's I've use go on and on with bullet points to the simplest question. Good responses to question about partnering with me for... See more

Company replied

Rated 4 out of 5 stars

the auto payment I signed up for a dollar a day and I did not know that I have limited quetions per day, then the autoreneval was automatic It should not be. and It was more expense that the original... See more

Company replied

Rated 4 out of 5 stars

Most of the AI's listen to my writing instructions and follow what I want...some of them just write it the way they think is more conventional

Company replied

Rated 4 out of 5 stars

very helpful, but i find I have to cross check information constantly and correct errors. also seems to be slow to understand directions

Company replied


Company details

  1. Software company
  2. Automation company
  3. Software Vendor

About Use AI

Written by the company

Use AI — Your All-in-One AI Workspace

Use AI is the all-in-one AI workspace that gives you instant access to 25+ leading AI models — including GPT-5, Claude, Grok, Gemini, DeepSeek, and more — all under one roof, with a single subscription.

Instead of paying for multiple AI subscriptions and switching between different apps and tabs, Use AI lets you chat with any model from one clean, intuitive interface. Pick the right AI for the right task. Compare responses side by side. Switch models mid-conversation without losing context.

More Than Just Chat

Use AI goes far beyond chat:

  • Web Search — Get AI-powered answers from the web
  • Document Analysis — Upload and extract insights instantly
  • Content Creation — Blog posts, marketing copy, and code
  • Deep Research — In-depth research on any topic in seconds
  • Idea Generation — Brainstorm strategies and plan projects
  • Project Management — Organize and manage work inside one workspace

Everything you need to be productive with AI, in one place: best AI models, web search, idea generation, content creation, document analysis, project management, and deep research. No app-switching. No multiple subscriptions. Just one workspace that does it all.

Built for Everyone

Whether you're a student researching a paper, a marketer drafting campaigns, a developer debugging code, or a business team scaling AI across your organization — Use AI adapts to how you work.

Use AI — the smartest way to work with AI. Get started free at use.ai


Contact info

4.1

Great

TrustScore 4 out of 5

42k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.1

All reviews

(41,933)

41,868 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love it

Love it, helps me a lot

23 July 2026
Use AI logo

Reply from Use AI

Dear Antionette Rochelle, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team

Rated 5 out of 5 stars

I’m still in try out mode

I’m still in try out mode, but I must admit, as much as I thought I wouldn’t, and as much as much as I hate I do, it’s helpful. I still wonder at what price we are really paying for it?

23 July 2026
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Reply from Use AI

Dear Tim Long, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team

Rated 5 out of 5 stars

Great!!

Great!!! Concise and Brief, a big help for my studies.

23 July 2026
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Reply from Use AI

Dear ROGELIO JR OLARTE, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team

Rated 1 out of 5 stars

Subscription trap scam!

Got caught in a subscription trap without any warning, was charged £29.99, want a refund.

22 July 2026
Unprompted review
Use AI logo

Reply from Use AI

Dear Corey Brady,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to UseAI.

For more details, please email tp@use.ai and include reference number COREYBRADY279214. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
UseAI Team

Rated 1 out of 5 stars

I want to cancel this subscription

I want to cancel this subscription. I have no experience with this app and need it for my school work.

19 July 2026
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Reply from Use AI

Dear Nnebuihe Wilkerson, We sincerely apologize for your unsatisfactory experience. Since we can't identify your UseAI account through TrustPilot's data privacy settings, please email us at tp@use.ai with reference number NNEBUIHEWILKERSON908058. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
UseAI Team

Rated 1 out of 5 stars

INSTRUCTIONS WERE NOT ADHERED TO

INSTRUCTIONS WERE NOT ADHERED TO

22 July 2026
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Reply from Use AI

Dear Francys Frimpong Otu, We sincerely apologize for your unsatisfactory experience. Since we can't identify your UseAI account through TrustPilot's data privacy settings, please email us at tp@use.ai with reference number FRANCYSFRIMPONGOTU782130. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
UseAI Team

Rated 5 out of 5 stars

qwer

all is well here in the western fornt

23 July 2026
Use AI logo

Reply from Use AI

Dear Ulf Bergwik, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team

Rated 1 out of 5 stars

I asked Claude to edit a report and not…

I asked Claude to edit a report and not to skip any pages or condense, yet it returned a shortened version

22 July 2026
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Reply from Use AI

Dear Kenneth, We sincerely apologize for your unsatisfactory experience. Since we can't identify your UseAI account through TrustPilot's data privacy settings, please email us at tp@use.ai with reference number KENNETH491001. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
UseAI Team

Rated 5 out of 5 stars

good very helpful

23 July 2026
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Reply from Use AI

Dear Sarah Sabrina, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team

Rated 1 out of 5 stars

annoying pup ups and history is lost

annoying pup ups and history is lost

2 July 2026
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Reply from Use AI

Dear Haydee, We sincerely apologize for your unsatisfactory experience. Since we can't identify your UseAI account through TrustPilot's data privacy settings, please email us at tp@use.ai with reference number HAYDEE390602. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
UseAI Team

Rated 1 out of 5 stars

I don't know when my conversation went.

I don't know when my conversation went.

5 July 2026
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Reply from Use AI

Dear Be Weiry, We sincerely apologize for your unsatisfactory experience. Since we can't identify your UseAI account through TrustPilot's data privacy settings, please email us at tp@use.ai with reference number BEWEIRY545843. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
UseAI Team

Rated 2 out of 5 stars

you gave me a link but dont know how to…

you gave me a link but dont know how to accessit. also, the to half of your help answers is cut off

22 July 2026
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Reply from Use AI

Dear Dr. Sandra Holt, We sincerely apologize for your unsatisfactory experience. Since we can't identify your UseAI account through TrustPilot's data privacy settings, please email us at tp@use.ai with reference number DRSANDRAHOLT877787. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
UseAI Team

Rated 5 out of 5 stars

Just my first time using.

Just my first time using it and it was so fast and could dive deeper than what I am used to.

22 July 2026
Use AI logo

Reply from Use AI

Dear Teri McAllister, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team

Rated 1 out of 5 stars
Use AI logo

Reply from Use AI

Dear Veronica Stegall, We sincerely apologize for your unsatisfactory experience. Since we can't identify your UseAI account through TrustPilot's data privacy settings, please email us at tp@use.ai with reference number VERONICASTEGALL119303. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
UseAI Team

Rated 3 out of 5 stars

New to AI

I am new to AI. This is exploring/learning stage

22 July 2026
Use AI logo

Reply from Use AI

Dear HR Professional, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team

Rated 1 out of 5 stars

Did not do what i asked

Did not do what i asked. Generated a whole new picture instead of correcting the one I sent. AWFUL.

22 July 2026
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Reply from Use AI

Dear danny, We sincerely apologize for your unsatisfactory experience. Since we can't identify your UseAI account through TrustPilot's data privacy settings, please email us at tp@use.ai with reference number DANNY697743. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
UseAI Team

Rated 1 out of 5 stars

not reading image

not reading image, not giving me enough good responses and taking my data away

22 July 2026
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Reply from Use AI

Dear Kevin Stewart, We sincerely apologize for your unsatisfactory experience. Since we can't identify your UseAI account through TrustPilot's data privacy settings, please email us at tp@use.ai with reference number KEVINSTEWART365021. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
UseAI Team

Rated 3 out of 5 stars

Didn't use yet

22 July 2026
Use AI logo

Reply from Use AI

Dear Nisrine Farah, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team

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