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Use AI Reviews 

41,927
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 25,642 reviews, reviewers had a great experience with this company. Customers generally found the AI system intelligent, efficient, and highly helpful, generating concise and well-thought-out content for various tasks. Many appreciated its ability to assist with document creation and provide insightful information, saving significant time and effort, contributing to a positive and easy-to-use experience. However, some customers also noted issues with the AI's accuracy, reporting instances where it failed to follow instructions, produced errors, or provided misleading information. Additionally, a significant number of people expressed dissatisfaction with subscription practices, citing unexpected charges after free trials, hidden fees, or unclear terms.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the AI intelligent, easy to... See more

Artificial intelligence

Customers had ambiguous experiences with artificial intelligence, with some reviewers praising the AI as an... See more

Product

Users describe ambiguous interactions with the product, with some expressing frustration over it being an... See more

Service

People report ambiguous experiences with service, with some customers praising its speed and helpfulness,... See more

Subscription

Reviewers highlight negative aspects of subscription, with many expressing dissatisfaction with unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Human-like responses in thought and sentence structure. Concise as other AI's I've use go on and on with bullet points to the simplest question. Good responses to question about partnering with me for... See more

Company replied

Rated 4 out of 5 stars

the auto payment I signed up for a dollar a day and I did not know that I have limited quetions per day, then the autoreneval was automatic It should not be. and It was more expense that the original... See more

Company replied

Rated 4 out of 5 stars

Most of the AI's listen to my writing instructions and follow what I want...some of them just write it the way they think is more conventional

Company replied

Rated 4 out of 5 stars

very helpful, but i find I have to cross check information constantly and correct errors. also seems to be slow to understand directions

Company replied


Company details

  1. Software company
  2. Automation company
  3. Software Vendor

About Use AI

Written by the company

Use AI — Your All-in-One AI Workspace

Use AI is the all-in-one AI workspace that gives you instant access to 25+ leading AI models — including GPT-5, Claude, Grok, Gemini, DeepSeek, and more — all under one roof, with a single subscription.

Instead of paying for multiple AI subscriptions and switching between different apps and tabs, Use AI lets you chat with any model from one clean, intuitive interface. Pick the right AI for the right task. Compare responses side by side. Switch models mid-conversation without losing context.

More Than Just Chat

Use AI goes far beyond chat:

  • Web Search — Get AI-powered answers from the web
  • Document Analysis — Upload and extract insights instantly
  • Content Creation — Blog posts, marketing copy, and code
  • Deep Research — In-depth research on any topic in seconds
  • Idea Generation — Brainstorm strategies and plan projects
  • Project Management — Organize and manage work inside one workspace

Everything you need to be productive with AI, in one place: best AI models, web search, idea generation, content creation, document analysis, project management, and deep research. No app-switching. No multiple subscriptions. Just one workspace that does it all.

Built for Everyone

Whether you're a student researching a paper, a marketer drafting campaigns, a developer debugging code, or a business team scaling AI across your organization — Use AI adapts to how you work.

Use AI — the smartest way to work with AI. Get started free at use.ai


Contact info

4.1

Great

TrustScore 4 out of 5

42k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.1

All reviews

(41,927)

41,868 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Charged again after cancellation

Charged again after cancellation

I cancelled my subscription after being charged without my permission, but I was charged again even though my subscription was supposed to be cancelled.

I have not received any of the promised refund , including the refunds for my last two payments. The latest unauthorized charge was **NZ$52**, and it is extremely frustrating to keep dealing with the same issue.

As this keeps happening, I am now contacting my bank and will be taking further action if this is not resolved. Customers should not have to keep chasing refunds or worry about being charged after cancelling.

Based on my experience, I would advise others to be cautious and regularly check their bank statements for unexpected charges.

23 July 2026
Unprompted review
Use AI logo

Reply from Use AI

Dear Christy,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to UseAI.

For more details, please email tp@use.ai and include reference number CHRISTY799747. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
UseAI Team

Rated 5 out of 5 stars

effecient

easy to work with

23 July 2026
Use AI logo

Reply from Use AI

Dear Doro, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team

Rated 5 out of 5 stars

Usefull

Usefull for my work

23 July 2026
Use AI logo

Reply from Use AI

Dear Miguel John De Vera, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team

Rated 5 out of 5 stars

Quick response

Quick response

23 July 2026
Use AI logo

Reply from Use AI

Dear Magnus Kristjansson, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team

Rated 1 out of 5 stars

i have taken your membership by…

i have taken your membership by mistake.
i want you to refund.
i am trying to take refund since last two days.
please help me get refund of the money paid.

23 July 2026
Use AI logo

Reply from Use AI

Dear Rajiv Shankar Dvivedi, We sincerely apologize for your unsatisfactory experience. Since we can't identify your UseAI account through TrustPilot's data privacy settings, please email us at tp@use.ai with reference number RAJIVSHANKARDVIVEDI649376. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
UseAI Team

Rated 3 out of 5 stars

Not enough experience to review

Not enough experience to review
I haven't used it enough to say

23 July 2026
Use AI logo

Reply from Use AI

Dear Rebecca Keon, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team

Rated 5 out of 5 stars

very good details

This is my first time using Claud, and I asked it to create a complex document with fast and accurate results

23 July 2026
Use AI logo

Reply from Use AI

Dear Nol, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team

Rated 1 out of 5 stars

I lost my work

I lost my work. How do I recover it?

23 July 2026
Use AI logo

Reply from Use AI

Dear Athanasios Kalekos, We sincerely apologize for your unsatisfactory experience. Since we can't identify your UseAI account through TrustPilot's data privacy settings, please email us at tp@use.ai with reference number ATHANASIOSKALEKOS486583. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
UseAI Team

Rated 3 out of 5 stars

Don't always follow the prompt

Don't always follow the prompt

23 July 2026
Use AI logo

Reply from Use AI

Dear Halograced, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team

Rated 4 out of 5 stars

nothing

making pictures and logos

23 July 2026
Use AI logo

Reply from Use AI

Dear Jarmila Šabatová, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team

Rated 5 out of 5 stars

Perfect Image Generation!

It generated everything exactly how I prompted.

22 July 2026
Use AI logo

Reply from Use AI

Dear Dawn, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team

Rated 1 out of 5 stars

your are asking to pay for just basic…

your are asking to pay for just basic information. its not fair

23 July 2026
Use AI logo

Reply from Use AI

Dear S Shanks, We sincerely apologize for your unsatisfactory experience. Since we can't identify your UseAI account through TrustPilot's data privacy settings, please email us at tp@use.ai with reference number SSHANKS715083. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
UseAI Team

Rated 5 out of 5 stars

Love it

Love it, helps me a lot

23 July 2026
Use AI logo

Reply from Use AI

Dear Antionette Rochelle, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team

Rated 5 out of 5 stars

I’m still in try out mode

I’m still in try out mode, but I must admit, as much as I thought I wouldn’t, and as much as much as I hate I do, it’s helpful. I still wonder at what price we are really paying for it?

23 July 2026
Use AI logo

Reply from Use AI

Dear Tim Long, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team

Rated 5 out of 5 stars

Great!!

Great!!! Concise and Brief, a big help for my studies.

23 July 2026
Use AI logo

Reply from Use AI

Dear ROGELIO JR OLARTE, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI's Team

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