UCR Consultants Reviews 

432
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the supportive and professional staff for making energy contract renewals completely seamless and straightforward. People note that advisors are exceptionally approachable and knowledgeable, providing clear pricing details and excellent ongoing support throughout the entire process. Consumers appreciate speaking directly to helpful representatives who handle everything efficiently and save them considerable time and effort. However, some reviewers were not happy with certain pricing details, noting concerns regarding high commission structures or unexpected cost increases on their bills. A few other people also felt that some offers could be improved, pointing out occasional issues with specific renewal quotes or communications.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpful, friendly, and professional... See more

Service

Users describe positive interactions with service, highlighting efficient sourcing of deals and fantastic... See more

Customer service

People report positive experiences with customer service, praising informed, polite, and professional agents.... See more

Price

Customers consistently note positive experiences with price, highlighting great deals and clear pricing.... See more

User experience

Consumers find user experience to be positive, highlighting thorough, professional, and smooth processes.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a relief, a consultant that had a fabulous phone manner, listened, was very informative, went through options and the whole experience was just great. What an absolute breath of fresh air and am... See more

Company replied

Rated 5 out of 5 stars

Jessica Malvaganama at UCR looks after securing our energy accounts for our business premises . Jessica not only secures us great prices but more importantly to us she is excellent at helping us sor... See more

Company replied

Rated 5 out of 5 stars

I absolutely hate cold callers, people telling you they are from your electricity supplier just to fish for details about your contract. BUT these guys are so, so different. Honest prices, and no... See more

Company replied

Rated 5 out of 5 stars

We can always rely on UCR Consultants to find us the best deal when it comes to re-newing our energy provider. The broker we deal with is friendly yet professional. We highly recommend using this... See more

Company replied


Company details

  1. #12 of 31 best companies in Electric utility company

Written by the company

Giving clients all the options to make informed decisions about their energy supplies, saving them time and money. UCR Consultants is a company dedicated to providing their clients with an impartial, professional service and a fair price for the energy they use. We will provide this service while constantly representing our culture and the work ethic it signifies, ensuring that all of our clients feel valued and understand the work which we undertake. We currently manage over 40,000 supplies for our customers and provide services across energy, water, domestic and energy reduction technology


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

432 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(432)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Company to Deal With

Great Company to Deal With

when you speak to the consultants at UCR they are very approachable, easy to deal with and not pushy. The service and after sales service is fantastic

20 August 2026
UCR Consultants logo

Reply from UCR Consultants

Thank you for your kind words.


Best wishes from the UCR team!

Rated 5 out of 5 stars

Pravina

Pravina, our consultant always keeps me up to date with future increases and is very friendly, helpful and knowledgeable.

20 August 2026
UCR Consultants logo

Reply from UCR Consultants

Thank you for your kind words.


Best wishes from the UCR team!

Rated 5 out of 5 stars

The agent

The agent, as always, was informed and to the point, whilst also being very polite.

20 August 2026
UCR Consultants logo

Reply from UCR Consultants

Thank you for your kind words.


Best wishes from the UCR team!

Rated 5 out of 5 stars

Time & effort is worth money to me

I have to do nothing to negotiate all my contracts. UCR do all the work. If there's a problem they sort it, often with great patience

20 August 2026
UCR Consultants logo

Reply from UCR Consultants

Thank you for your kind words.


Best wishes from the UCR team!

Rated 3 out of 5 stars

Constent phone calls and over the top…

Constent phone calls and over the top regulations. Our charity has used your company in the past and should have all the details required to renew.Lack of understanding of companies that are registered charities.

10 August 2026
UCR Consultants logo

Reply from UCR Consultants

Thank you for your feedback, we will pick this up with the agent in question and make sure they are upskilled.


Best wishes from the UCR team!

Rated 5 out of 5 stars

I’ve had the pleasure of working with…Zain & Faiyaz

I’ve had the pleasure of working with Zain and Faiyaz for some time now, and they are absolutely amazing to work with. They’re incredibly thorough, professional, and always make the process smooth and straightforward. I’ve really enjoyed working with them and would highly recommend them.

6 August 2026
Unprompted review
UCR Consultants logo

Reply from UCR Consultants

Thank you for your kind words. we will let Zain and Faiyaz know.


Best wishes from the UCR team!

Rated 5 out of 5 stars

Very good personal service -

Very good personal service -
you can speak to a real person.
We trust that UCR are getting us the best deal.

4 August 2026
UCR Consultants logo

Reply from UCR Consultants

Thank you for your kind words. We aim to tailor our service to each customer.


Best wishes from the UCR team!

Rated 5 out of 5 stars

Really quick and easy

Really quick and easy to check and change my utilities services and the staff were really helpful and friendly.

29 June 2026
UCR Consultants logo

Reply from UCR Consultants

Thank you for your kind words.

Best wishes from the UCR team!

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