Tibico Fermentary Ltd Reviews 

2,176
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 677 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently share how much these wonderful natural fermented drinks improve their daily digestion, reduce uncomfortable bloating, and successfully relieve stubborn everyday acid reflux symptoms. People also deeply appreciate the extremely prompt delivery service, careful handling, and secure packaging when ordering their favorite products online. Some reviewers were not happy with the overall taste, noting that certain recipes completely lacked carbonation and felt a bit flat. A few other consumers also felt that the health benefits took significantly longer to appear or did not quite meet their personal expectations.

What people talk about most

Product

People report positive experiences with product, highlighting significant improvements in gut health, reduced... See more

Quality

Clients share positive opinions on quality, highlighting the natural ingredients and absence of added sugar.... See more

Order

Users describe positive interactions with order, highlighting the simple process and very fast delivery. Many... See more

Delivery service

Reviewers express high satisfaction with the delivery service, frequently highlighting the prompt shipping... See more

Service

Customers had positive experiences with service, consistently praising the prompt and efficient delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellence in every respect. You gave brilliant customer service on that failed delivery by instantly sending another box, no messing. I am currently very much enjoying my latest delivery of Tibico... See more

Company replied

Rated 5 out of 5 stars

I would not be without Tibico now and I am so glad my lovely friend Julie recommended it. It's difficult to explain in a sentence, but drinking Tibico every morning makes me feel good and I'm no long... See more

Company replied

Rated 5 out of 5 stars

Started Tibico 2-3 weeks before surgery, as stress had caused serious constipation, the worst thing before and after surgery. The results were incredible and I never had to use the prescribed laxative... See more

Company replied

Rated 5 out of 5 stars

I have been on omeprazole for longer than I can remember and was always mindful of the side effects… I’ve tried various methods to reduce the dose and eventually stop … varying degrees of success unti... See more

Company replied


Company details

  1. #19 of 47 best companies in Catering food and drink supplier

About Tibico Fermentary Ltd

Written by the company

At THE TIBICO FERMENTARY we specialise in small multiple batch craft fermentation. Our ferments have been carefully developed to taste fresh and amazing whilst supporting gut health and improving overall wellbeing. Every Tibico product is fermented from natural raw ingredients and are free of sugar, sweeteners and additives. Our commitment to quality, sustainability and flavoursome taste is at the core of our culture and ethics and we strive to offer the best in fermented food products. To complement our amazing Water Kefirs, The Tibico Fermentary has created one of its finest ferments. Tibico Kefir Krauts are UNIQUE. Using our primary water kefir we ferment fruits, spices, herbs and vegetables into a rich Kraut to be enjoyed at any table; in sandwiches, wraps and tacos or just by itself on a piece of toasted sourdough. To support your gut health, mind and body, our Krauts are packed with prebiotics and beneficial probiotic live cultures to support your immune system. Our craft fermentation yields both A, B and C vitamins, readily available polyphenols, short chain fatty acids, amino acids and beneficial enzymes. We uniquely ferment using Celtic Salts, adding 82 known minerals into every jar. Tibico Kefir Krauts are a fresh new experience. Dairy free, gluten free and vegan friendly. Join our Tibico community today and experience the benefit

> Craft fermented kefir drinks and krauts
> Promotes good gut health
> Delicious, sparkling and refreshing
> Contains billions of live cultures
> Supports your immune system
> No added sugar
> Dairy Free
> Gluten Free
> Caffeine Free
> Vegan Friendly

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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Replied to 75% of negative reviews

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4.7

All reviews

(2,176)

634 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is life changing

This is life changing, on my third delivery! Struggled to manage ibs and acid reflux for decades even tho I’m on max medication for this. Tibico seems to have regulated my digestion for the first time since my 30’s and massively reduced reflux. Bowel movements are normal and regular, also a first, and therefore bloating and stomach pain almost gone. To be honest, there’s only a couple of flavours I can stomach and it wouldn’t be me choice of drink, I take my heart medication with it on a morning in an empty stomach so made a couple of shots part of my routine. Absolutely life changing, thank you!! ☺️

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order and quick delivery

Easy to order and quick delivery.
I was advised to use this as I suffer with dreadful reflux. The ordering process was seamless and the delivery was prompt.
The drinks are lovely. As for the reflux - it’s early days !

26 August 2026
Rated 5 out of 5 stars

Better digestion already!

Delivery was on time, well packaged and the water kefir flavours I've tried so far (4 of them) have been great.
I've noticed better digestion already, but have unfortunately not seen any improvement with reflux (I'm still taking that as a win, because digestion was appalling, to the point I had to arrange leaving the house around this!). Currently much more confident leaving the house!

25 August 2026
Rated 5 out of 5 stars

This product is really good but not all…

This product is really good but not all flavours suit me.
I always know when a delivery is due and and can adapt future orders to suit my requirements

24 August 2026
Tibico Fermentary Ltd logo

Reply from Tibico Fermentary Ltd

Hello Petra, thank for ordering from Tibico and for writing a review. We are pleased you are happy with our products, and yes, we are all different and so what suits some doesnt others.
Kindest regards, Mary, Tibico Support

Rated 5 out of 5 stars

I have waited before giving a review

I have waited before giving a review. I just received my third mixed box because I enjoy all the different flavours. Like so many on here I was prescribed omeprazole for acid reflux. I’m so happy to find Tibico, after reading all the reviews thinking ‘this is me’ !! I no longer feel like I’m choking when laying on my back in bed and the dry itchy eczema behind my ears has cleared. Thankyou so much for this high quality tasty product that makes a huge difference to my every day life.

3 September 2026
Unprompted review
Tibico Fermentary Ltd logo

Reply from Tibico Fermentary Ltd

Hello Christine, thank you so much for ordering from Tibico and for taking the time to write of your experience with our products.
We are so pleased to read that you have experienced the positive effect that so many of our customers who are on Omeprazole have. It is wonderful and really worth all the hard work and dedication we put into our products.
Kindest regards, Mary, Tibico Support

Rated 5 out of 5 stars

The ordering and delivery was spot on

The ordering and delivery was spot on

24 August 2026
Tibico Fermentary Ltd logo

Reply from Tibico Fermentary Ltd

Hello Gloria, thank you for ordering from Tibico and we are so pleased to read that you are happy with your order.
Kindest regards,
Mary,
Tibico Support

Rated 5 out of 5 stars

Love Tibico, loyal customer!

Love Tibico, recommend to all my family and friends. I've been drinking a small glass every mornings for about 6 months now, and feel so good for it. I feel it's helped my IBS and reflux hugely. I love the mint and lime one and the raspberry hibiscus! Beetroot also delicious (and I don't usually like beetroot!)

24 August 2026
Tibico Fermentary Ltd logo

Reply from Tibico Fermentary Ltd

Hello Charlotte, thank you so much for writing a review on your experience of Tibico.
We are so pleased to read that our products have helped with your IBS, they certainly helped mine!
Yes they are delicious and great to read that you are enjoyig the beetroot!
Kindest regards,
Mary,
Tibico Support

Rated 5 out of 5 stars

Pleasant to drink and seem to be making…

Pleasant to drink and seem to be making a change for the better. Website very informative

24 August 2026
Tibico Fermentary Ltd logo

Reply from Tibico Fermentary Ltd

Hello Angela, thank you for writing a review and thank you for ordering from Tibico.
We are pleased to read that you have found the experience of our company such a positive one, in every way.
Kindest regards,
Mary,
Tibico Support

Rated 5 out of 5 stars

Excellent product.

Excellent product.
Helped my gut,really pleased

24 August 2026
Tibico Fermentary Ltd logo

Reply from Tibico Fermentary Ltd

Hello Robert,
Thank you for ordering from Tibico and thank you for your kind words,
Kindest regards,
Mary,
Tibico Support

Rated 5 out of 5 stars

Excellent

Excellent. The reports about helping with reflux have been proved in my case. Reflux all but disappeared when drinking Tibico. Would definitely recommend.
Easy to order and prompt delivery.
Shame that there is no way to return the bottles to be used again just conventional recycling.

2 September 2026
Unprompted review
Tibico Fermentary Ltd logo

Reply from Tibico Fermentary Ltd

Hello Jacqueline, thank you for taking the time to write such a positive review, it is wonderful to read that our products have helped with your reflux as it has so many other customers.
Thank you for ordering from Tibico also.
Kindest regards,
Mary,
Tibico Support

Rated 5 out of 5 stars

Third delivery now and really feeling…

Third delivery now and really feeling the benefits of the kefir - almost instantly for my gut issues and slowly but surely improving inflammation linked to my arthritis. Delivery is superb. Recycling the cardboard packaging and have used them to plant spring bulbs in my raised beds! Perfect! Nothing wasted!!

25 August 2026
Unprompted review
Tibico Fermentary Ltd logo

Reply from Tibico Fermentary Ltd

Hello Debbie, thank you for your lovely review and for ordering from Tibico.
It is wonderful to read of the amazing effects our products have had upon your health. I too find that the inflammation has gone down in my joints since drinking Tibico.
Yes, the cardboard packaging is fantastic for growing plants in, i grew lettuce in mine!
Enjoy.
Kindest regards,
Mary,
Tibico Support

Rated 5 out of 5 stars

An amazing product


An amazing product. "Does what is says on the BOTTLE"
I have suffered from acid reflux with that irritating throat cough for over a year, the burning sensation often waking me up at night. My husband has been on medication for the same. We tried the Tibico trial pack of 6 bottles,delivered promptly by DPD. We started slowly as directed and after our 2nd bottle I could already feel such an improvement. No acid reflux, reduced cough ,no need to try sleeping while sitting up, Success!!! I am just ordering a regular subscription delivery.Thank you Tibico.

31 August 2026
Unprompted review
Tibico Fermentary Ltd logo

Reply from Tibico Fermentary Ltd

Hello Christine, thank you so much for your wonderful review of our products.
It is quite emotional to read of how our products have helped with peoples health issues, we believe in delivering a totally natural quality product to people that is free from additives and processed ingredients. To read that our customers are benefitting so much is so rewarding and worth the work we put into it worth it.
Thank you for ordering from Tibico also.
Kindest regards,
Mary,
Tibico Support

Rated 3 out of 5 stars

Arrived well packaged and in good time

Arrived well packaged and in good time. Definitely an acquired taste as i dont drink fizzy drinks normally the fizz can take you by by surprise..however I am open to improving my biome as i have long standing digestive issues. Tibico certainly speeds up gut transit time in a good way.
I am experiencing gut rumblings and cramps but hope this will die down once i am more used to the ptoduct. I will reconsider how i feel once i have consumed all of my trial pack.

31 August 2026
Unprompted review
Tibico Fermentary Ltd logo

Reply from Tibico Fermentary Ltd

Hello Alison, thank you for ordering from Tibico and we are pleased to read that you received your order in good time and in good condition.
Yes, sometimes fermented foods can take a little getting used to. If the product is fizzy it can just be poured into a glass and left to stand a little while, the fizz will soon disipate.
We do advise to start with a small amount, 100mls, to begin with and gradually increase as the stomach gets used to the product. Some people have no issues but some can experience bloat, gas and rumblings. Your gut will gradually adjust and thank you for it.
Kindest regards,
Mary,
Tibico Support

Rated 5 out of 5 stars

Great Product

The product is great and is definitely worth it for my health.
Ordering is fairly straightforward and the communication and following delivery is efficient.

31 August 2026
Unprompted review
Tibico Fermentary Ltd logo

Reply from Tibico Fermentary Ltd

Hello Becky, thank you for ordering from Tibico and for taking time to write a review.
We are so pleased to read that you are happy with our products, the orderiong and the delivery.
Kindest regards,
Mary,
Tibico Support

Rated 2 out of 5 stars

Be careful 🙁

Not good. This really effected my silent reflux .
I tried for 2 weeks and I followed the instructions strictly on how to take it.
The beetroot seemed to be a favourite of many so ordered 3 bottles and the other 3 bottles were a mix, 6 bottles in total. The beetroot was like strong vinegar and flat. I tasted the others and they were fizzy and tasted nice. I emailed to say I thought the beetroot had been over fermented but they didn’t want to know, said they were all tested. Be aware that this can make you much worse and not for everyone.
Most of what i bought ended up poured down the drain 🙁

2 August 2026
Unprompted review
Tibico Fermentary Ltd logo

Reply from Tibico Fermentary Ltd

Hello Carol, we are sorry to read that you were not too keen on our Beetroot Boost. However, the 3 bottles you ordered would have been part of a batch that would have made a thousand bottles, and this is the only complaint we have received out of all the bottles that went out.
We monitor our ferments several times a day during fermentation, we chill the product as soon as it is ready to stop further fermenting. We are very strict on our quality control and a product is not sent out unless it is of a high standard and meets all the correct readings on the testing.
The beetroot is not fizzy, as it is not a fruit. Not being fizzy does not mean it has gone off. Chilling a product makes the fermentation dormant. Safer when in transit.
We are pleased that you enjoyed the other flavours, beetroot is obviously not for you. We are all different.
Kindest regards,
Mary,
Tibico Support

Rated 5 out of 5 stars

This stuff is really great

This stuff is really great. Helped my digestion a great deal. Tastes good also stopped acid indigestion.

25 August 2026
Unprompted review
Tibico Fermentary Ltd logo

Reply from Tibico Fermentary Ltd

Hello John, thank you for writing a review on your experirence of Tibico, thank you also for ordering from us.
We are so pleased that your experience is such a positive one and that you are feeling such amazing improvements since drinking our products.
Kindest regards,
Mary,
Tibico Support

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