Titchie Reviews 

116
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy, frequently praising the excellent quality of the clothing, its comfortable fit, and appealing fabric. Many people appreciate the garments for being soft, well-made, and washing effectively, often receiving compliments. The delivery service is consistently highlighted as fast and efficient, with many finding the ordering process smooth and the website easy to navigate. However, some customers noted issues with product quality, describing certain items as shapeless, easily creased, or not true to size. A few others also felt that delivery was slow, particularly for longer distances.

What people talk about most

Product

Reviewers express satisfaction with the product, highlighting the high quality of clothing, its comfortable... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high standard of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Service

Customers had positive experiences with service, often highlighting great service and quick order reception.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got two T-shirts on sale, definitely worth full price. The fabric and feel are so nice, and the fit is pretty cool. Came quickly and painlessly. Would definitely recommend!

Rated 5 out of 5 stars

Very happy with all the items of clothing I have purchased, comfortable wearing and good quality. Very efficient about posting your items. Happy to recommend Titchie 😊

Rated 5 out of 5 stars

Super impressed with the tops I ordered. I had not heard of Titchie before receiving an email so was pleasantly surprised when my order arrived so quickly and is such lovely quality. I will definitely... See more

Rated 5 out of 5 stars

The products arrived really quickly, I was contacted re a substitution which I was happy with. The clothing is all great quality. I love that the fabric is heavyweight and should wash really well.... See more


Company details

  1. Clothing Shop
  2. Fashion accessories shop
  3. Men's clothes shop
  4. Ladies' clothes shop

Written by the company

An Australian lifestyle brand dedicated to creating super soft, laid back, crazy comfortable pieces designed for the no fuss, no bother folk who enjoy the simple things in life.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

116 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(116)

41 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super soft!

My boyfriend received the One Stop Shop Tee in green and absolutely loves it! It is 100% and super soft and the colour is an awesome muted sea foam green.

4 April 2025
Unprompted review
Rated 1 out of 5 stars

Paid for express delivery

Paid for express delivery. 7 days on & still not received

24 March 2025
Titchie logo

Reply from Titchie

Thank you for your feedback. We understand your frustration, and we want to clarify the timeline. You placed your order on Friday evening, and as our office hours are 8:00 AM to 4:00 PM Monday through Friday, your order was processed first thing on Monday, the 24th. This means it has only been six business days since your order was shipped.

As we discussed over the phone, the estimated delivery date is either today or tomorrow, but please note that we are located in a regional area of WA, which can sometimes impact delivery times. Unfortunately, delays by Australia Post are beyond our control, and we truly appreciate your patience during this time.

If you have any further concerns or questions, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Titchie Tshirt 100%

Bought a Titchie Tshirt last year for a trip overseas. It has been a great purchase. I wear it all the time, the fabric is amazing. Recently bought 7 more pieces, they are that good.

6 January 2025
Rated 5 out of 5 stars

Beautiful product

Beautiful product - t-shirts were soft and buttery and were a perfect fit. Lovely customer service and highly recommend Titchie!

27 December 2024
Rated 1 out of 5 stars

I like the quality but not service

I like the quality, but as a first time online buyer, the shorts were too small, so need a size up, but it a sale item so no return.
I phoned Titchie to ask for exception, as first time buyer and told no exceptions ever on sale.
So, I can't wear them.
These days with so much online purchases, you think an exchange would be possible, sale or not 🤔
Anyhow, thanks for opportunity to give feedback. Cath
Ps. Titchie sent me email to add a review but it wouldn't ooen, maybe cause I gave them a 1 star

13 November 2024
Unprompted review
Titchie logo

Reply from Titchie

Hi Cath,

Thank you for taking the time to leave us feedback. We’re glad to hear you like the quality of the shorts, and we sincerely apologize for the sizing issue. As we discussed during our phone conversation, we do our best to make our sale terms as clear as possible, and we require customers to check a box acknowledging that sale items are final sale and not eligible for exchange or return. This step is built into our checkout process, and it must be ticked before you can complete your purchase. We put this in place to help prevent any confusion and ensure our customers are fully aware of our sale policy before finalizing their order.

We also offer a size guide on our website to assist with choosing the correct size, and we encourage customers to refer to it when making their selections. We always want to make sure our customers have the best experience possible, and we understand how frustrating it can be when an item doesn’t fit as expected.

That said, if you ever have any questions or need help in the future, please don’t hesitate to reach out. We’re more than happy to assist and will do our best to make sure you have a positive experience with us.

Sorry- I am not really sure what you mean by your review email not opening as this is the review, however will look into it?

Thank you again for your feedback, and we hope to serve you better in the future.

Warm regards,

Rated 5 out of 5 stars

This is my second purchase from…

This is my second purchase from Titchie. The fit is always perfect and the quality of the materials they use is better than some of the more expensive brands I’ve purchased.

4 November 2024
Titchie logo

Reply from Titchie

Thank you, Kathryn! We hope you love your new Titchie pieces!

Rated 3 out of 5 stars

Shorts

I think the sizing is not actuate

14 October 2024
Titchie logo

Reply from Titchie

Hi Karen,

Thanks so much for taking the time to leave us a review, and we are so sorry to hear that you are unhappy with the fit of your shorts. We try our best to hand measure each garment and this is why we have a size guide available to ensure that customers like yourself are 100% happy with what they are purchasing, especially for sale items that are final sale, like in your case.

If you do believe your shorts have been sized incorrectly then please reach out to us and we would be more than happy to investigate further for you.

Kindest regards,
Charlie

Rated 5 out of 5 stars

I’m still waiting for my white t shirt…

I’m still waiting for my white t shirt thanks . That’s about it other than that I’m happy with the results of the other items.

7 October 2024
Titchie logo

Reply from Titchie

Hi Sharon, we are so happy to hear that you love your new items. I can see that your recent order for our Muse tee is due for delivery today! We hope you love that one too!

Rated 5 out of 5 stars

Amazing!…

Quality and efficient service is second to none

3 September 2024
Titchie logo

Reply from Titchie

Thanks, Michelle! We hope to see you online again soon.

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