Wow, fastest delivery !! And of course excellent items. . . I have been looking to purchase an amazing dress for a little while. Christmas was a great excuse to finally make a purchase, and I'm not di... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
This company is pretty awesome..love there clothes, beautiful fabric, very professional and they return your messages in good manner.. Highly recommend this company as I had ordered a size that was... See more
Company replied
The whole experience was lovely. The dress is exactly as it was portrayed on the site. The parcel was delivered promptly and the contents were beautifully presented. The dress is made with attention... See more
Company replied
I love all my Kachel dresses . They feel beautiful on your body and lovely designs. Iade a purchase and sadly when they were packing they noticed a fault.and it was the last Suze 10 Instead of sendin... See more
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Company details
About KACHEL
Written by the company
An Australian brand fusing art and fashion. Inspired by trips to hidden vintage markets and travels to distant corners of the world, KACHEL is renowned for its array of billowing blouses, swishy skirts and flared dresses doused in paisley motifs, feminine blooms and colour-pop tie-dye.
The definitive shopping destination for Women's Clothing
FREE HAIR ACCESSORY
WITH EVERY ORDER
AVAILABLE WHILE STOCK LASTS
Contact info
4.7
Excellent
219 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from KACHEL
Hi Bethwyn, thank you for the glowing feedback! We work hard to make our website and ordering process as seamless as possible, so it's fantastic to hear that your shopping experience and delivery were a breeze. Enjoy your new items!
With Love
Kachel Clothing xx
Beautiful print…wedding ready!
I ordered 2 dresses and received them within a few days. I have worn this label before so knew the quality and print was going to be beautiful. I am keeping one and returning one, I took a risk because the return process was easy. I am very happy with my dress ive kept it feels and looks wonderful! This is a label I can always rely on. This company is great to deal with.
28 June 2026
Reply from KACHEL
Wow, thank you for making our day, Tara! 🌟 We absolutely love hearing that you are a fan of Kachel. If you share an outfit photo on Instagram, be sure to tag us so we can feature your look! Hope to see you again soon.
With Love
Kachel Clothing xx
Lovely product and great service.
21 June 2026
Reply from KACHEL
Thank you for the 5-star review! We are so happy you enjoyed your experience with us. See you next time!
With Love
Kachel Clothing xx
Great service
18 June 2026
Reply from KACHEL
Debra, your review means a lot to us. We always strive to give our best to help our clients and I’m glad that we exceeded your expectations. We hope to see you again soon!
With Love
Kachel Clothing xx
Beautiful Dress
Easy to view online, easy to order, order arrived quickly and very nicely packed and presented. Love the fabric and the print.
9 June 2026
Reply from KACHEL
Thank you so much for the 5-star love, Josephina! ✨ We're so happy to hear the dress was everything you hoped for. We hope it makes you feel absolutely radiant every time you wear it.
With Love
Kachel Clothing xx
The dress shrunk in the wash and was on…
The dress shrunk in the wash and was on the hand washing setting in cold water.
9 June 2026
Reply from KACHEL
"Hi Dinar, I sincerely apologize that your experience did not meet expectations. We stand by the quality of our products and want to ensure you are completely satisfied. Please reach out to our support team at Michelle@kachel.com.au so we can assist you further.
With Love
Kachel Clothing xx
This company is pretty awesome....love…
This company is pretty awesome..love there clothes, beautiful fabric, very professional and they return your messages in good manner..
Highly recommend this company as I had ordered a size that was to big, they refunded the money so I ordered the next size down..
The only downside is that they don't do exchanges only refunds..
9 June 2026
Reply from KACHEL
Hi Sandra-Lee, thank you so much for shopping with us and leaving such a wonderful review! Your support means the world to our small brand. Unfortunately we do not offer an online exchange option at the moment. Please enjoy your fabulous pieces!
With Love
Kachel Clothing xx
My second purchase from Kachel
My second purchase from Kachel. Bought two shirts which both fit well. Quick delivery. I downsized as the fit is generous.
9 June 2026
Reply from KACHEL
Hi Mrs Lisa, we are so thrilled you love Kachel! We’re so glad it fits perfectly and met your standards for quality. Thank you for being a loyal customer.
With Love
Kachel Clothing xx
love my Kachel dresses...they are aeays…
love my Kachel dresses...they are always delivered promptly and any returns are also dealt with immediately.
very happy with my purchases and communication with this fabulous Australian company!
12 June 2026
Reply from KACHEL
It is wonderful to hear you are having such a great experience with them! Kachel is well-known for its beautiful, vibrant prints, and having seamless customer service and fast shipping makes shopping with a local Australian brand even better.
With Love
Kachel Clothing xx
Beautiful and unique dress with prompt…
Beautiful and unique dress with prompt delivery! I have previously purchased dresses and they are just as stunning.
31 May 2026
Reply from KACHEL
Thank you so much for this amazing review, Jane! We source our fabrics very carefully, so we’re delighted you noticed the quality and design. We pour a lot of love into our designs, and your support means the world to our team.
With Love
Kachel Clothing xx
Service speed delivery
5 May 2026
Reply from KACHEL
Thanks for leaving us a 5 star review, we appreciate you taking the time.
With Love
Kachel Clothing xx
Reply from KACHEL
Hearing that our fabric quality exceeded your expectations makes our day! We work hard to create comfortable and beautiful clothing. Thank you for taking the time to share your experience.
With Love
Kachel Clothing xx
Reply from KACHEL
Thanks for highlighting the fabric quality! We put a lot of care into our materials, and we're glad you noticed. We appreciate your kind words!
With Love
Kachel Clothing xx
I absolutely love the dresses I…
I absolutely love the dresses I purchased, the quality is outstanding and the service was prompt
12 April 2026
Reply from KACHEL
Thank you so much, Anne! We are thrilled to hear that the dresses fit perfectly and that the quality met your expectations. We know how important a great fit is, and we're so glad you're happy with it! Come back soon!
With Love
Kachel Clothing xx
Quality product
Speedy delivery and colours in the dress I ordered were true to what you could view online. Very happy!
9 April 2026
Reply from KACHEL
That's awesome to hear! It’s always a win when the colours look just as good in person as they did on your screen. There’s nothing like that "perfect match" feeling when you unbox a new dress.
With Love
Kachel Clothing xx
Prompt delivery
29 March 2026
Reply from KACHEL
So glad to hear that your order arrived quickly and perfectly! We know how important it is to get your new look on time. Thanks for choosing us!
With Love
Kachel Clothing xx
Reply from KACHEL
We are so sorry to hear the fabric didn't meet your expectations. We strive for high quality, and it seems we missed the mark here. We would like the opportunity to make this right. Please contact us at info@kachel.com.au for a full refund or exchange.
With Love
Kachel Clothing xx
My beautiful shirt arrived within a…
My beautiful shirt arrived within a couple of days , thank you so much , I love it
9 March 2026
Reply from KACHEL
Hi Natasha, so happy to hear the fit was perfect and that the item arrived quickly! Enjoy your new look!
With Love
Kachel Clothing xx
Great product beautiful fabric and well…
Great product beautiful fabric and well made. Just cant resist the feel and cut of the dress packaged nicely and the thank you card is a nice personal touch
9 March 2026
Reply from KACHEL
Wow! Thank you for the glowing feedback. We work hard to ensure our garments blends style and comfort, so hearing you love it truly made our day.
With Love
Kachel Clothing xx
Reply from KACHEL
Thanks ,Rebecca! We know how exciting it is to get new clothes, so we aim to get them to you ASAP. Thrilled you had a seamless experience and that you love your new shirt.
With Love
Kachel Clothing xx
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