The Reverse Lookup Reviews 

1,996
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Looking at 110 reviews, most reviewers were unhappy with their experience overall. Customers frequently report being charged for recurring subscriptions they did not authorize after making a small initial payment. Many found the service provided no useful information or results, making the initial payment a waste. Reviewers often felt misled, as there was no clear indication of signing up for a continuous service. Many customers expressed strong dissatisfaction with the company's practices, highlighting issues with payment processing and the difficulty of canceling unwanted subscriptions. Some reported their banks flagged these charges as unauthorized, leading to complications. This reflects a strong distrust in the service and its billing transparency.

What people talk about most

Payment

People report negative experiences with payment, frequently mentioning unexpected charges and subscriptions... See more

Subscription

Consumers find the subscription process to be a source of significant dissatisfaction, often feeling misled... See more

Price

Users describe negative interactions with price, often reporting unexpected charges after initially agreeing... See more

Service

Reviewers mention negative feedback about the service, with many feeling misled or charged unexpectedly after... See more

Website

Reviewers highlight negative aspects of the website, with many expressing significant dissatisfaction and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I received almost no information on the person I was checking on, just a load of photos many of which were not him. I didn’t mind paying £1, but I was annoyed to discover that without any warning I... See more

Rated 2 out of 5 stars

I only wanted a trial which I paid for and was deducted but now notice a week later that a sum had been deducted from my credit card. Not happy with this at all. Instructing my bank to decline any fu... See more

Rated 2 out of 5 stars

This company is not serious, hidden costs involved and money booked off my bank account without authority. I used it ONCE, got zero information regarding the number and have been charged to date over... See more

Rated 1 out of 5 stars

Fraude! Reportam um custo de 0.5€ por consulta e logo de imediato retiram 29.99€ da conta, por algo que não foi autorizado. Após contactar a empresa, andam a empatar de forma a não devolver o va... See more


Company details

  1. Information Services

Written by the company

A powerful tool for gaining insights about a person based on a single click. We quickly and efficiently analyse over 2 billion public records to get the information you're looking for. Our databases also compile information from a wide variety of licensed sources that may not be available through basic internet searches. We then serve that information to you in easy-to-read reports almost instantly.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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2.5

All reviews

(1,996)

181 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Its a Scam

Its a Scam
Initial search was told that the person was found and I must pay to see result.
After I paid I was told that the person cant be found
Thats a scam to take my money,, DONT USE THIS

13 March 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Look up was fine. Got some reasonable information. Cost a quid. A few days later I got stung for £29.99. That's fraud and I am reporting them. I had not signed up for any subscription.
Update 9th March. They also don't reply to any correspondence.

5 March 2026
Unprompted review
Rated 1 out of 5 stars

SCAM Artists

SCAM Artists. I paid £1 for a search (which yielded zero results). Two days later they attempted to take £29.99 from my bank account! I’ve tried to unsubscribe (even though I didn’t subscribe in the first place) with no luck. I’ve tried to contact them, but they’re stonewalling me. AVOID!

1 March 2026
Unprompted review
Rated 1 out of 5 stars

Decidedly dodgy go with care

I signed up to .50 payment for a number which their search said they'd found. But what they had found was no existing record. Today I discovered they were claiming off signed up for future searches and authorised a further payment of £29.99.

Decidedly dodgy

26 February 2026
Unprompted review
Rated 1 out of 5 stars

"Rip Off"

I paid two lots of 50p to look up an unknown phone number but that was a waste of time as it didn't help me at all. Now I've just seen a further £29.99 taken from my account which I knew nothing about. It says it's for a subscription which I never signed up to. I'll try and get my money back but after reading other people's experiences that probably won't happen. I wish I'd read them before not after. An expensive mistake for a complete waste of time.

24 February 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. It does not work and there is no customer support just AI. I had issues logging in and just keep t getting an AI generated response from their “customer support” … the exact same email ever time! They ignored my responses and never resolved the isdue

23 February 2026
Unprompted review
Rated 1 out of 5 stars

Trial led to £29.99 recurring charge

I signed up for what I believed was a small trial payment, but was charged £29.99 for a recurring subscription the same day. I cancelled immediately. In my opinion, the subscription terms were not clearly highlighted during checkout. Please make sure to read all billing details carefully before entering payment information.

14 February 2026
Unprompted review
Rated 1 out of 5 stars

Terrible scammers 😡

Terrible scammers 😡. I didn’t subscribe to a monthly detection, I didn’t even receive terms and conditions to agree to this , my mistake was to give out my banking details thinking I’m only paying for the service I used which is to such a number (which I understand) but a monthly subscription I didn’t agree to that R500 gone

17 February 2026
Unprompted review
Rated 1 out of 5 stars

I just wanted to check a photo

I just wanted to check a photo, and I found myself with a monthly subscription. Definitely a poor communication style, or maybe a clever one to get money. Definetly not valuing loyal customers

17 February 2026
Unprompted review
Rated 1 out of 5 stars

This Company is scamming me

This Company is scamming me with an unauthorised payment of £29.99. I used them once and they took two payments of 50p. Their PayPal email is false and just gets returned. Avoid at all costs.

13 February 2026
Unprompted review
Rated 1 out of 5 stars

Theives

Paid a one off £0.99 for a report as I was getting multiple phone calls a day from an unknown number. I’ve since then had almost £30 come out of my account, went on the website and it said I had a subscription which I then proceeded to cancel. I was unable to get a refund on the website so I emailed, only to be told that it was an unrefundable policy and there was basically nothing that could be done about it. To top it off my report I paid for gave me no results so I’ve wasted over £30 for no reason

12 February 2026
Unprompted review

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