Thelatestdrop Reviews 

154
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 148 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention finding great deals on various items, deeply appreciating the very affordable prices and competitive costs. People also love the exceptionally fast delivery times and how smoothly their orders arrive, often receiving packages even earlier than expected. However, some customers also noted frustrating issues with shipping delays or packages delivered to the incorrect address. Additionally, a few people experienced difficulties with products not fitting properly or needing quick size exchanges. Others mentioned occasional concerns when trying to resolve order problems or receiving slow responses to their support messages.

What people talk about most

Product

Clients share positive opinions on product quality, noting that items arrive just as described and in... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt shipping times and packages... See more

Price

Reviewers mention positive feedback about price, consistently noting that costs are fair, reasonable, and... See more

Order

Consumers find the ordering experience to be smooth, highlighting reasonable prices and quick delivery times.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items like shoes and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shoes came quickly and when there was a problem about 75 days (Brooks has a 90 day policy) after I received them they did not hesitate to replace them. They asked for a picture of the shoe defect whic... See more

Rated 5 out of 5 stars

Highly recommend TLD! Customer service is friendly, responsive, and truly cares about their customers. My son had saved for months for the Lego Baratie, for a milestone event. Then an unprecedented in... See more

Company replied

Rated 5 out of 5 stars

I mistakenly put the wrong shipping address on my order. I called and spoke to a gentleman who was very helpful, kind and polite. A pleasure to do business with. He assisted me with the change to the... See more

Rated 5 out of 5 stars

Fast & great deals! I wasn't sure about the company at first because I hadn't heard of it, but I ordered Saucony trail runners on 4/10 and received them on 4/14. Fast shipping (earlier than expected!... See more


Company details

  1. Discount shop
  2. Clothing Shop
  3. Shoe shop
  4. Sporting Goods Shop

Written by the company

The Latest Drop is an online retail destination helping customers discover premium apparel, footwear, and lifestyle brands at discounted prices. The company offers a curated shopping experience featuring sought-after products from popular brands while emphasizing affordability and convenience. Customers can shop a wide selection of men’s and women’s shoes, clothing, accessories, and outdoor gear without paying traditional retail markups. What sets The Latest Drop apart is our combination of value and accessibility. Shoppers benefit from competitive pricing on high-quality products, free shipping, hassle-free returns, and attentive customer service. Customer reviews frequently recognize us for top notch service, fast deliveries, and always great prices. For consumers who want premium products without premium pricing, The Latest Drop provides a convenient and cost-effective way to shop trusted brands while saving both time and money.


Contact info

Premium Brands. Better Prices.

High-end brands at lower prices through curated limited-time deals

4.6

Excellent

TrustScore 4.5 out of 5

154 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(154)

153 reviews in the last 12 months

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Rated 1 out of 5 stars

Thought this was a great deal until…

Thought this was a great deal until they arrived. Unfortunately the shoes I appear to be fake.

Compared to real pair and there are several differences and the feel is off.

I bet a lot of their shoes are real. But seems like this company’s whole thing is selling things for cheaper than retail, which likely leads them to source from untrustworthy sources. Which leads to them unintentionally selling fake shoes.

2 September 2026
Unprompted review
Thelatestdrop logo

Reply from Thelatestdrop

Hi Ted, I’m so sorry to hear about your experience. We only purchase from authorized retailers for each brand we carry, as we take brand authentication very seriously. That said, it’s not impossible that something was purchased and a fake returned in its place that the warehouse didn’t notice was a fake.

I would love to look into your order to see what happened here but I can’t find any orders tied to your name - could you please send me an email at mike@thelatestdrop.com with your order ID? Obviously we don’t want you to keep the product if it’s not good, so we will of course refund or replace your order too. Thank you for bringing this to our attention!

Rated 1 out of 5 stars

Bought new shoes was given used shoes

I received used shoes. They have a stain on the side and dirt on the bottom as if they were worn several times.

31 August 2026
Unprompted review
Thelatestdrop logo

Reply from Thelatestdrop

Hi Erika, I’m sorry to hear that happened! Rest assured we will take care of this. I have passed this on to our customer support team who will reach out tomorrow morning and help you get a new one or a refund, whichever you’d prefer. Thank you for bringing this to our attention!

Rated 5 out of 5 stars

Good return process

Received the shoes as described and in a timely manner. Had to return them and the process was very easy and the refund was promptly made.

10 August 2026
Rated 1 out of 5 stars

Fk this website

Fk this website! I placed an order for my daughters back to school shoes and they canceled my order without even telling me! Like 3-4 days in, I go to check the status and it says refunded. This is absolute BS.

11 August 2026
Unprompted review
Thelatestdrop logo

Reply from Thelatestdrop

Hi Natalie, I'm so sorry to hear this happened to you! I agree that this is unacceptable - we are looking into what happened here and will reach out today with an update. Thank you for letting us know.

Rated 1 out of 5 stars

I still have not received my purchase…

I still have not received my purchase so why are you sending a survey?

10 August 2026
Thelatestdrop logo

Reply from Thelatestdrop

Thank you for the feedback! This is not supposed to happen and someone else just alerted this to us as well. We are working on fixing this as quickly as we can as we understand that it is annoying. I apologize for the inconvenience!

Rated 3 out of 5 stars

The survey is sent before the product…

The survey is sent before the product is delivered. Shipping seems a little slow.

10 August 2026
Thelatestdrop logo

Reply from Thelatestdrop

Thank you for your feedback! We set the survey up to only send after delivery, but looking at your order it seems like this was a strange exception where Shopify is listing this as delivered but UPS is saying it is delayed until Friday the 14th. I apologize for the inconvenience here and we will look into fixing the systems miscommunication.

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