Queensboro Reviews 

31,262
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 2,517 reviews, reviewers overwhelmingly had a great experience with this company, consistently expressing high satisfaction across multiple orders. Customers frequently praise the exceptional quality of the apparel and the crisp, durable embroidery that brings their custom logos to life perfectly. Buyers also appreciate the remarkably fast shipping times and the smooth, intuitive ordering process that makes designing and purchasing products simple. Some reviewers were not happy with sizing inconsistencies, mentioning that certain items did not fit correctly and ran much larger than expected. However, some customers also noted that customer support promptly resolved these fit problems by sending out correct replacements completely free of charge.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the crisp embroidery and great... See more

Quality

Consumers find quality to be a source of great satisfaction and delight. Reviewers consistently praise the... See more

Order

Reviewers express high satisfaction regarding their order experiences, highlighting the simple process and... See more

Service

Users describe positive interactions with service, highlighting fast turnaround times and helpful support.... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I received my first order for two polo shirts with our company logo and name. The logo and name weren't aligned properly. I contacted Queensboro. They corrected the discrepancy and sent out two new po... See more

Rated 5 out of 5 stars

Queensboro is the best. I don't think there's a better company when it comes to quality and customer service. If there is ever an issue with your order, they will fix it immediately. Easy communicatio... See more

Rated 5 out of 5 stars

Greetings! I would like to say thank you a million times over. Bcas your team Queensboro & Glenn was amazing. I had quite a few mistakes in the ordering process and they really accommodated me by maki... See more

Rated 5 out of 5 stars

Excellent quality again. I've never been let down with the quality of embroidery on products. Sometimes I've ordered the wrong size or the product itself wasn't quite what I wanted. But Queensboro has... See more



Company details

  1. Printed clothing store
  2. Clothing Shop

About Queensboro

Written by the company

Queensboro has been selling custom logo apparel and promotional products since 1982. In that time, we've become experts on business casual and other workwear, along with t-shirts, pens, mugs, key chains, drinkware and everything you can imagine to put your logo on. We know how to help you prepare for trade shows, conventions, and special events. After all, we've been helping folks look good for more than a quarter century!

Our prices are extremely competitive, but we hope that you are looking for more from us than just the best prices. One lesson we have definitely learned the hard way in more than 40 years in business is that, while price is important, trust, consistency, reliability, and accountability are ultimately much more valuable. So while our prices are good, the way we take care of our customers is even better.

Come see for yourself why so many have come to Trust the Queen!

Our Mission: Helping People Share Who They Are With The World.

Written by the company

Our Core Values
Always do the right thing. Value relationships above all. Innovate and have fun!

No Returns Necessary Guarantee

The Queensboro Promise

The Queensboro Promise
Mistakes get made. Everyone understands that. You ordered a wrong size, we used a wrong thread color. You gave us the wrong date, we sent it to the wrong address. And then there are issues that aren’t mistakes but just problems. A button falls off, UPS dropped your box in a puddle, you just don’t like the shirts you picked out.

If anything like this ever happens to you, just let us know. YOU DON’T NEED TO RETURN THE PRODUCT FOR US TO FIX IT! Whether you need a replacement or a refund, it doesn’t matter. That’s our No Returns Necessary Guarantee.

We’ve been in business for over 40 years. We trust you and want you to Trust The Queen.

Contact info

4.9

Excellent

TrustScore 5 out of 5

31k reviews

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4.9

All reviews

(31,262)

2,385 reviews in the last 12 months

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Rated 5 out of 5 stars

The shirts were incredible

The shirts were incredible, I wear them to every single vendor event and whenever I can! They are so soft and I love them so much. The logo looks so professional. Thank you so much!

6 September 2026
Rated 5 out of 5 stars

Great order correction

I basically did a reorder with some new colors. I didn’t notice that’s my hats logos were centered instead of offset. I did notice before the order went into production so I reached out to customer service. They understood my issue and quickly and confidently helped change the order to what I wanted. On delivery and after inspection, the order turned out perfect just like customer service promised. Thanks again!

6 September 2026
Rated 4 out of 5 stars

Quality of the items and stitching are…

Quality of the items and stitching are great.
One negative, My order did get delayed somewhere and having chased it, it got picked up again and then got finished and delivered. It arrived 9/5, having been ordered 8/17 I believe.

6 September 2026
Rated 5 out of 5 stars

Service and Delivery were exceptional

Customer service was exceptional. They supported a few tweaks to my design. Order was executed and delivered quickly. Quality of the product was exactly what I was looking for. Will certainly come back to Queensboro for future needs.

3 September 2026
Unprompted review

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