I received my first order for two polo shirts with our company logo and name. The logo and name weren't aligned properly. I contacted Queensboro. They corrected the discrepancy and sent out two new po... See more
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About Queensboro
Written by the company
Our prices are extremely competitive, but we hope that you are looking for more from us than just the best prices. One lesson we have definitely learned the hard way in more than 40 years in business is that, while price is important, trust, consistency, reliability, and accountability are ultimately much more valuable. So while our prices are good, the way we take care of our customers is even better.
Come see for yourself why so many have come to Trust the Queen!
Our Mission: Helping People Share Who They Are With The World.
Written by the company
- Our Core Values
- Always do the right thing. Value relationships above all. Innovate and have fun!
No Returns Necessary Guarantee
The Queensboro Promise
If anything like this ever happens to you, just let us know. YOU DON’T NEED TO RETURN THE PRODUCT FOR US TO FIX IT! Whether you need a replacement or a refund, it doesn’t matter. That’s our No Returns Necessary Guarantee.
We’ve been in business for over 40 years. We trust you and want you to Trust The Queen.
Contact info
1400 Marstellar Street, 28401, Wilmington, NC, United States
- (800) 847-4478
- contact@Queensboro.com
- www.queensboro.com
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Everything we ordered was perfect
Everything we ordered was perfect, getting ready to place another order.
You couldn't do any better to making it so easy to do business with you!
Great Quality
Great Quality. Very friendly customer service. A refreshing expierence in todays customer service enviroment.
I asked if I could order some smaller…
I asked if I could order some smaller sizes but never received a response. I need 2 mediums, 2 large and 2 4x because the material of the shirt was bigger than what I expected.
Very very good product 100% recomend
Ordering my products online was a…
Ordering my products online was a smooth experience thanks for the easy process and understanding your site provides!
Will refer to friends
Amazing Quality, Price, Speed, and Customer Service EVERYTIME!
The quality of the merchandise and the embroidery, coupled with the price and speed of delivery is outstanding. The customer service and return policy is unbelievably superior to anyone out there.
The shirts were incredible
The shirts were incredible, I wear them to every single vendor event and whenever I can! They are so soft and I love them so much. The logo looks so professional. Thank you so much!
Great order correction
I basically did a reorder with some new colors. I didn’t notice that’s my hats logos were centered instead of offset. I did notice before the order went into production so I reached out to customer service. They understood my issue and quickly and confidently helped change the order to what I wanted. On delivery and after inspection, the order turned out perfect just like customer service promised. Thanks again!
Quality of the items and stitching are…
Quality of the items and stitching are great.
One negative, My order did get delayed somewhere and having chased it, it got picked up again and then got finished and delivered. It arrived 9/5, having been ordered 8/17 I believe.
Great shirts and great job on the logo!
The first batch had wrong coloring and…
The first batch had wrong coloring and you quickly took care of it.
Another perfect order from Queensboro
Another perfect order from Queensboro. Good products, great service, and fair prices!
Great craftsmanship done on the product…
Great craftsmanship done on the product and the design work was very detailed!
Service and Delivery were exceptional
Customer service was exceptional. They supported a few tweaks to my design. Order was executed and delivered quickly. Quality of the product was exactly what I was looking for. Will certainly come back to Queensboro for future needs.
As ordered !!
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