This was the first time I had used the Online Clinic. I had a rather nasty abscess under a tooth and finding a dentist who was available any time soon was impossible. I completed the online form on F... See more
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Company details
- #43 of 108 best companies in Pharmacy
- #10 of 29 best companies in Home Care Service
Written by the company
We provide private prescriptions for guaranteed next day delivery. We are UK based and licensed by the Care Quality Commission. All doctors are registered with the General Medical Council.
The Online Clinic Details
Written by the company
Contact info
2 Wingate Business Exchange, 64-66 Wingate Square, SW4 0AF, London, United Kingdom
- 020 7127 9200
- customerservice@theonlineclinic.co.uk
- theonlineclinic.co.uk
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Really good service
Really good service, very responsive to questions and queries. Knowledgeable and helpful. Super fast delivery too!
Quick easy service
Quick easy service, delivered when they said they would. Would definitely recommend.
Efficient service
Efficient service. Queries replied to promptly. Blood tests reviewed before medication is prescribed. Quick dispatch and delivery.
Great experience
I wanted to get a new medication that wasn’t available through the NHS. The process of the online consultation was reassuringly thorough. The responses were prompt and the whole process was very efficient. I would highly recommend and will definitely use the service again.
NEVER A COMPLAINT CUSTOMERE SERVICE…
NEVER A COMPLAINT CUSTOMERE SERVICE BRILLIANT VERY QUICK TURNAROUND AND DELIVERY GREAT COMPANY
★★★★★
★★★★★
Excellent service from start to finish. The online consultation was quick and straightforward, the medication arrived promptly, and everything was discreetly packaged. Great communication throughout and a very convenient experience. Highly recommended.
Speedy and efficient service
Speedy and efficient service, unable to connect on productivity or the cream as of yet, very costly compared to a prescription but would use again.
Great service
Great service. Quick responses and delivery. Thorough consultations. Highly recommend.
Great experience
The consultation process was very smooth and easy to navigate. My order was processed quickly, and the customer service was excellent throughout. Will definitely use them again.
Prompt and efficient service
Prompt and efficient service. My request received thorough and thoughtful anslysis
Easy consultation fast then you expect…
Easy consultation fast then you expect I had a positive experience will be back THANKS
From start to finish the whole…
From start to finish the whole experience was very professional and informative.
Absolutely amazing service the…
Absolutely amazing service the consultation was thorough and the doctor took the time to make sure I got the help and medication I needed can’t be more thankful I’ve had trouble sleeping for a very long time and if it wasn’t for this site and the doctors on here I don’t think I would have ever gotten the help I needed will definitely be using this service again
Service as it should be.
This was the first time I had used the Online Clinic. I had a rather nasty abscess under a tooth and finding a dentist who was available any time soon was impossible. I completed the online form on Friday evening and just hope the meds arrived befor the following weekend. I received numerous updates regarding my order so knew exactly how things were progressing. Today, (9/6) my medication arrived via my postman.
The service and speed with which my order was dealt with was outstanding. I would thoroughly recommend The Online Clinic to everyone. Thank you.
Online Clinic Feedback
I am so impressed with the speed at which my messages were responded to. I made one telephone enquiry and the gentleman I spoke with was very helpful and put me at ease. Also, my prescribed medication arrived so quickly. I wish I had used this amazing service sooner.
Good communication and advice
Good communication and advice, prompt delivery, will definitely use again.
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