Arrived much quicker than expected. Beautiful item exactly item. This is the 2nd time I've purchased one of these charms from this company. Will definitely make this company my 1st stop when looking... See more
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Company details
- #190 of 287 best companies in Jewellery shop
Information provided by various external sources
The Jewel Hut is a family business that has been trading online since 2006. We aim to bring you the best designer jewellery and watches for men and women from over 100 top brands such as PANDORA, Thomas Sabo, Olivia Burton, Swarovski and Nomination.
The Jewel Hut
Written by the company
- Bringing a high street quality of service to the internet
- The Jewel Hut is committed to offering stylish jewellery from designer brands at competitive prices. Since our launch in 2006, we've grown into one of the UK's leading online jewellery retailers. Our expert buyers select the most stylish and fashion-forward brands available in the UK, from well-known favourites to industry newcomers. We're authorised stockists for all of our brands, so you can be assured that all our products are authentic and genuine.
Extra services
Interest-free credit and free shipping available
Contact info
West Midlands Merchants, Brinton House, Exchange Street, DY10 1BT, Kidderminster, United Kingdom
- 01562 312 225
- sales@thejewelhut.co.uk
- thejewelhut.co.uk
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Quick and efficient service and happy…
Quick and efficient service and happy with product
excellent service and value
Professional service
Excellent purchase! The clock looks great, works perfectly, and is exactly as described. The quality is very good, and I’m very satisfied with my purchase. The service was also smooth and professional. Highly recommended!
Very helpful staff on phone when I was…
Very helpful staff on phone when I was unsure of sone of the charm sizes.
Wonderful bracelet, good communication
Good communication, wonderful bracelet, great value, great packing,
The charm ordered was well received by…
The charm ordered was well received by the recipient. The service was good & it arrived quickly. Would recommend.
Colourful Coeur de Leon…
My Jewellery was absolutely gorgeous and getting a discount made it a great experience
Dirty/damaged box
I ordered a bracelet for a friend’s birthday, when it arrived it was chucked inside a dirty box. I emailed and attached photos of the item I received as it was not presentable as a gift. Jewel Hut apologised and sent a new box out but unfortunately it was too late, I had already sourced a new box and bag to give as a gift. I am unlikely to use this company in the future.
Was a gift for my mum
Was a gift for my mum. Arrived on time and was beautifully presented, I didn't even need to wrap it.
Although I received the wrong order it…
Although I received the wrong order it was rectified very efficiently- mistakes happen
Very good customer service
Very good customer service and lovely bracelet. Thank you ☺️
Item as described arrived in lightening…
Item as described arrived in lightening fast time thanks
Easy to order
Easy to order, came on time, packaging was good plus gift box.
Would recommend
Charlie
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