The Horse Vet Reviews 

148
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the online platform is very simple to navigate when placing orders, making the overall purchasing journey exceptionally smooth. Many buyers appreciate the wonderful competitive prices offered and note that items always arrive promptly while being securely and carefully packaged for delivery. Consumer feedback consistently features exceptionally helpful customer support representatives alongside very reliable ongoing subscription management options for regular users. However, some people mentioned experiencing occasional delivery delays with postal services that caused unexpected frustration with their time-sensitive scheduled purchases.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast and efficient... See more

Product

Clients share positive opinions on product, highlighting that items are beneficial for animals, well... See more

Service

Consumers find service to be positive, highlighting extremely fast deliveries and consistently reliable... See more

Price

Reviewers highlight positive aspects of price, frequently mentioning great values and competitive costs... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn’t get Pectigus from my vet so had to order on line. I was hoping for a quick delivery as we had run out and it arrived in two days so will definitely be re ordering

Company replied

Rated 5 out of 5 stars

Excellent customer service. I ordered pick up by accident. I was contacted straightaway to check this was correct. Swiftly amended my order and dispatched the product. Trustworthy website for Hestevar... See more

Company replied

Rated 5 out of 5 stars

I need pectigus for our pony who has had ulcer treatment i find your online service second to none and it gives me peace of mind and helps me budget XX

Company replied

Rated 5 out of 5 stars

Was very impressed with there posting My parcel arrived on the day they said it would within 2days fabulous would highly recommend them

Company replied


Company details

  1. Veterinarian

About The Horse Vet

Written by the company

The Horse Vet – Equine supplements backed by veterinary expertise

Founded by equine vet Dr Charlotte Inness MRCVS, The Horse Vet brings together a carefully selected range of horse supplements and products to support your horse's everyday health, wellbeing and performance.

Drawing on Charlotte's extensive experience in equine veterinary practice, we stock trusted brands including Hestevard, Audevard, Feedmark and Nutravet, with products selected for their quality and suitability.

Whether you're looking for everyday nutritional support or supplements to help maintain normal joint, digestive, respiratory or hoof function, our aim is to make choosing the right products more straightforward.

Alongside our product range, we share practical veterinary knowledge and advice to help you make informed decisions about your horse's care.

I'll look after you, so you can look after them.

Visit us at www.thehorsevet.co.uk

Our promise to you

Written by the company

Veterinary Expertise
Founded by equine vet Dr Charlotte Inness MRCVS, bringing years of hands-on experience and specialist knowledge to everything we do.
Carefully Selected Supplements
A range of trusted equine supplements, personally selected by Charlotte for their quality and suitability.
Practical Advice & Support
Helpful, straightforward advice backed by veterinary knowledge, to support you in making informed choices for your horse.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

148 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(148)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

E xtremely fast delivery

E xtremely fast delivery. Still to open product.

28 October 2026
The Horse Vet logo

Reply from The Horse Vet

Thank you for your review.

We are delighted to hear that your order arrived so quickly. We work hard to ensure that orders are processed and dispatched promptly, so it's wonderful to know that you experienced such a fast delivery service.

We hope you are pleased with the product once you have had the opportunity to use it. Thank you for taking the time to share your feedback, and we look forward to helping you again in the future.

HorseVet

Rated 5 out of 5 stars

Prompt Delivery …

The joint supplement I ordered was posted promptly and well packaged, email notifications kept me up-to-date with package journey

27 October 2026
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Reply from The Horse Vet

Thank you for your review.

We are delighted to hear that your joint supplement was dispatched promptly and arrived well packaged. It's also great to know that the email notifications kept you updated throughout your parcel's journey, giving you peace of mind along the way.

Thank you for taking the time to share your experience. We appreciate your support and look forward to helping you again in the future.

HorseVet

Rated 5 out of 5 stars

Perfectthanks

28 October 2026
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Reply from The Horse Vet

Thank you for your review.

We are delighted to hear that you had a perfect experience with us. Providing excellent service and a smooth ordering process is always our goal, so it's wonderful to receive such positive feedback.

Thank you for taking the time to leave a review. We appreciate your support and look forward to helping you again in the future.

HorseVet

Rated 5 out of 5 stars

I couldn’t get Pectigus from my vet so…

I couldn’t get Pectigus from my vet so had to order on line. I was hoping for a quick delivery as we had run out and it arrived in two days so will definitely be re ordering

21 October 2026
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Reply from The Horse Vet

Thank you for your review.

We are delighted to hear that we were able to help when you were unable to obtain Pectilus from your vet and that your order arrived within two days. We understand how important it is to receive medication promptly, especially when supplies are running low, so it's great to know that we were able to meet your expectations.

Thank you for taking the time to share your experience. We appreciate your support and look forward to helping you again with future orders.

HorseVet

Rated 5 out of 5 stars

I use their product daily for my…

I use their product daily for my ancient horse. Really great service. When I ordered the wrong thing, they phoned me up to check that I really wanted it. I didn't, it was changed before it was even sent to me. Perfect.

27 August 2026
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Reply from The Horse Vet

Thank you for your review.

We are delighted to hear that you have been happy with both our products and service for your horse. It is especially pleasing to know that our team was able to spot the error with your order and contact you before it was dispatched, ensuring you received the correct item.

Providing a personal and attentive service is something we pride ourselves on, so your feedback is greatly appreciated. Thank you for taking the time to share your experience, and we look forward to helping you and your horse again in the future.

HorseVet

Rated 5 out of 5 stars

Great delivery 🚚 …

Fabulous service my order came super quickly .

23 October 2026
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Reply from The Horse Vet

Thank you so much for your fantastic 5-star review! We're delighted to hear that your order arrived so quickly and that you were happy with our service. Your kind feedback means a lot to our team. We really appreciate your support and hope to serve you again soon!

Rated 5 out of 5 stars

Quick service

Easy to order, prompt delivery

20 October 2026
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Reply from The Horse Vet

We’re delighted to hear that you found our ordering process easy and that your delivery arrived promptly. We always aim to make ordering as simple and convenient as possible. Thank you for choosing Vetmedi and for taking the time to share your feedback!

Rated 5 out of 5 stars

Very happy

Ordered easily. Delivered very quickly. Extremely well packaged.

16 October 2026
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Reply from The Horse Vet

We’re delighted to hear that you found ordering easy, delivery quick, and your items well packaged. We always strive to provide a smooth and reliable service, so it’s wonderful to know you’re happy with your experience.

Rated 4 out of 5 stars

Great customer support

Great customer support: was phoned to say the steamer I ordered was out of stock and would I like an alternative, a refund or wait till item was back in stock. I chose to wait. My steamer arrived shortly after it was back in stock. 👍

11 October 2026
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Reply from The Horse Vet

We’re pleased to hear that our team kept you informed about the steamer and offered you clear options. We always aim to provide helpful, friendly customer support and keep our customers updated every step of the way. We’re glad your steamer arrived soon after it was back in stock and hope you’re enjoying it. Thank you for your patience.

Rated 5 out of 5 stars

Good prices

Item as described, great price and quick delivery

20 October 2026
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Reply from The Horse Vet

Good Afternoon,

Thank you for taking the time to leave us a review.

We're delighted to hear that you were pleased with our pricing, quick delivery, and that the item arrived exactly as described. Your feedback is greatly appreciated, and we look forward to assisting you again in the future.

VetMedi

Rated 5 out of 5 stars
The Horse Vet logo

Reply from The Horse Vet

Good Afternoon,

Thank you for taking the time to leave us a review.

We're pleased to hear that you were happy with both the service you received and the product supplied. Your feedback is greatly appreciated, and we hope to assist you again in the future.

VetMedi

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always really easy to order and delivered in two days.

12 October 2026
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Reply from The Horse Vet

Thank you for your review. We're delighted to hear that you continue to receive excellent service from us and that you found the ordering process easy.

It's wonderful to know that your order was delivered within two days. We work hard to provide a straightforward ordering experience alongside fast and reliable delivery, so we're pleased that we consistently meet your expectations.

Thank you for your continued support and for choosing The Horse Vet. We look forward to helping you and your pet again in the future.

Rated 5 out of 5 stars

Always a prompt

Always a prompt, courteous service - well done Horse Vet!

5 October 2026
The Horse Vet logo

Reply from The Horse Vet

Thank you for your review. We're delighted to hear that you've consistently received prompt and courteous service from our team.

Providing friendly, reliable customer care is something we take great pride in, so it's wonderful to know that your experience has been a positive one.

Thank you for your kind words and for choosing The Horse Vet. We look forward to helping you and your pet again in the future.

Rated 5 out of 5 stars

Great quick service & competitive price

Great quick service & competitive price

8 October 2026
The Horse Vet logo

Reply from The Horse Vet

Thank you for your review. We're delighted to hear that you were pleased with our competitive pricing and quick service.

We work hard to provide excellent value alongside a fast and reliable ordering experience, so it's wonderful to know that your experience reflected this.

Thank you for choosing The Horse Vet. We look forward to helping you and your pet again in the future.

Rated 5 out of 5 stars

Great price

Great price, great delivery,and great product

30 September 2026
The Horse Vet logo

Reply from The Horse Vet

Thank you for your fantastic review! We’re delighted to hear that you’re happy with our prices, delivery service, and products. We really appreciate your support and look forward to serving you and your pets again soon!

Rated 5 out of 5 stars

Fantastic products at reasonable prices…

Fantastic products at reasonable prices
Fast delivery highly recommend

7 October 2026
The Horse Vet logo

Reply from The Horse Vet

Thank you so much for your fantastic review and recommendation! We’re delighted to hear that you’re happy with our products, competitive prices, and fast delivery. Your support means a lot to the Vetmedi team, and we look forward to helping you and your pets again soon!

Rated 5 out of 5 stars

Extremely fast service for exactly what…

Extremely fast service for exactly what I want.

5 October 2026
The Horse Vet logo

Reply from The Horse Vet

Thank you for your lovely review! We’re delighted to hear that you received such fast service and that we had exactly what you needed. We really appreciate your support and look forward to helping you again soon!

Rated 5 out of 5 stars
The Horse Vet logo

Reply from The Horse Vet

Thank you for your lovely review! We’re pleased to hear that your order arrived quickly and that the product is benefiting your dog. Your pet’s wellbeing is important to us, and we really appreciate you choosing Vetmedi. We look forward to helping you again soon!

Rated 5 out of 5 stars

Waiting time delivery

Didn't have to wait too long for item to arrive

6 October 2026
The Horse Vet logo

Reply from The Horse Vet

Thank you for your review! We’re pleased to hear that your order arrived without too much waiting. We really appreciate your feedback and thank you for choosing Vetmedi. We look forward to serving you again soon!

Rated 5 out of 5 stars

Speedy delivery and good price

Speedy delivery and good price. Haven't used product yet.

29 September 2026
The Horse Vet logo

Reply from The Horse Vet

Thank you for your review! We’re pleased to hear that you were happy with our competitive prices and speedy delivery. We hope you’re just as pleased with the product once you’ve had a chance to use it. Thank you for choosing Vetmedi, and we look forward to serving you again!

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