TheGallerist Reviews 

165
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stylish designs, noting that the footwear is extremely comfortable, fits well, and is crafted with premium leather materials. People also note the exceptionally fast delivery times and the helpful support team that quickly resolves any ordering problems. However, some people mentioned significant delays in shipping times or frustrating experiences with unresponsive customer service channels. A few other consumers also felt that certain pairs suffered from durability flaws, such as broken leather parts or unexpected tears. Others experienced difficulties with sizing or noted that returning items required extra effort and patience.

What people talk about most

Product

Clients share positive opinions on product quality, design, and comfort. Customers frequently praise the... See more

Quality

Reviewers mention positive feedback about quality, praising the high craftsmanship and premium materials... See more

Customer service

Users describe positive interactions with customer service, highlighting quick responses and helpful... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many praising the extremely fast shipping... See more

Response time

Consumers find response time to be ambiguous, with highly mixed experiences reported. Many customers praise... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They’re pretty good, but the fur on the left shoe makes some kind of “bump” and it can be quite uncomfortable at times. The times where theres no “bump” thy feel amazing and are pretty comfortable.

Rated 4 out of 5 stars

Everything was good and easy but took 4 weeks to get them when it said it would take 1-2 weeks. Otherwise really Nice shoes and resolution comfotrobal.

Rated 5 out of 5 stars

A very smooth and stylish sneaker. I love the idea and design of rough leather combined with smooth leather. It was an experience of great appreciation after order and during delivery.

Rated 5 out of 5 stars

The branding idea about caring more about quality than quantity, its just pure genius, i love the branding and the idea of making handmade shoes. Today its really important to know that we dont have t... See more


Company details

  1. Shoe shop
  2. Clothing Shop
  3. Streetwear store
  4. Ladies' clothes shop

Written by the company

An independent sneaker company based in Stockholm that manufactures in Portugal. Free Shipping Worldwide


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

165 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 47% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(165)

150 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great shoes

It was my second pair ,and I love both,but the tongue looses its form really quickly and the price is off course really high,unless you would like to send me a dicount(please do so)

5 September 2026
Unprompted review
Rated 5 out of 5 stars

A very smooth and stylish sneaker

A very smooth and stylish sneaker. I love the idea and design of rough leather combined with smooth leather.

It was an experience of great appreciation after order and during delivery.

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Exchange of broken sneakers

My son's sneakers where broken after one year and hence i wrote to The Gallerist if they could repair them. The Gallerist offered new pair of shoes as compensation and immediately started the shipment. After few days completely new shoes arrived. My son and I am very happy about this absolutely fabolous customer service. Many thanks !!!

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Amazing shoes

Amazing shoes, very comfy and very cool design. Very attentive staff for a small issue I had with them, they clearly really care about what they put out there.

27 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Great customer service from The Gallerist. Fast, friendly, and they helped me out and sorted everything out right away. Really smooth experience, thank you!

22 August 2026
Unprompted review
Rated 5 out of 5 stars

Great shoes

Great shoes, a great price its a steal. Comfort is key and the shoes feel amazing. This company is doing something outher shoe company’s could learn from.

9 August 2026
Unprompted review
Rated 5 out of 5 stars

I really like them

I really like them. It’s a really beautiful shoe quality wise I can’t tell yet because I only have them for like a week or so

23 July 2026
Unprompted review

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