TORRO Reviews 

19,676
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Kept their delivery and product quality promises. Very handy travel documents case. Not too big. Manages a single traveller's documents, 3 cards and some currency. Good quality leather. Well manufact... See more

Rated 5 out of 5 stars

Delighted with the good quality leather Torro case, the ease of ordering and prompt arrival. Well made, fitted well and provided good protection for my iPad. Apertures for the camera and buttons... See more

Rated 5 out of 5 stars

See correspondence under your ref (#121378) I am delighted with my new Torro wallet so much so that I have not taken up Torro’s offer to return my wallet for scrutiny. I can only assume the hi... See more

Rated 5 out of 5 stars

An expensive phone deserves a good looking and high quality case which is both protective and able to carry essential cards. Torro does that

Company details

  1. Mobile Phone Accessory Shop
  2. Fashion accessories shop
  3. Leather Products Manufacturer
  4. Leather Goods Shop
  5. Leather goods supplier

About TORRO

Written by the company

TORRO HQ

TORRO was founded in 2013 in Newcastle upon Tyne, in the North East of England. We specialise in creating premium functional tech and lifestyle accessories for those who value quality, craftsmanship and design.

Award-Winning Luxury Leather Lifestyle Accessories Brand Featured in GQ, Vogue & WIRED, MacWorld, c|net, TechRadar and more.

Specialists in premium leather cases for Apple iPhone & iPad, Samsung Galaxy and Google Pixel. Luxurious Bags & Wallets, Golf & Travel accessories and much more.

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Phone Cases iPad Cases Bags & Wallets Golf Travel Accessories

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

20k reviews

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No recent history of asking for reviews

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4.5

All reviews

(19,676)

648 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love Torro phone covers

This is the second Torro phone cover I have bought (phone upgrad). The last one still looked as good as the day I bought it.
Would really recommend Torro for quality and style.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

A lovely case....but

A lovely case, worth the money, especially as most cases for this phone hide the fingerprint sensor, this one does not, the magnet closures are fine and work well, the case is getting supple now, and to be honest, a little loose, to the phone just the flip front seems a little wayward,

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Delighted with the good quality …

Delighted with the good quality leather Torro case, the ease of ordering and prompt arrival. Well made, fitted well and provided good protection for my iPad. Apertures for the camera and buttons were all accessible. Looked good. Great to be able to stand it up in different positions. Will definitely go for other Torro products in the future.

31 August 2026
Unprompted review
Rated 5 out of 5 stars

Orange Lesther Phone case

I have bought phone cases from Torro before and always found them to be excellent quality.

The new orange one is a match for my new phone. I’m really happy with it and the bright colour makes it easy to see in the bottom of a bag.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

A high quality product

See correspondence under your ref (#121378)
I am delighted with my new Torro wallet so much so that I have not taken up Torro’s offer to return my wallet for scrutiny.
I can only assume the high quality of your leather is interfering with charging energy input as the same situation occurs with my in car charging pad. However the task of plugging in a usbc plug is no great inconvenience pleased to say.

Your customer care response has been outstanding. I shall have no hesitation recommending you to my friends.

24 August 2026
Unprompted review
Rated 5 out of 5 stars

Torro produce great products

Torro produce great products. My latest is the AirTag key ring which is nice and simple and makes sure I know where the car key is. The quality is great (as always) and so distinctive. So glad I found Torro!

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Amazing backpack

Amazing backpack! The quality is incredible, super spacious, waterproof and the charging port is so handy for travelling/work. Looks premium and goes with everything. 10/10 from me!

27 August 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very disappointed! Purchased an iPhone case 01/02
The case has broken
I contacted TORRO whose responses were all very quick the only positive
Was Told as my case is used everyday it was only subject to a 6 month guarantee ( I’m 3 weeks outside of this)
I have purchased these alleged “premium “cases in numerous occasions and was planning to purchase again for my new upcoming phone , based on this experience, not a chance , and will be telling as many people as I can to avoid as the customer service is really poor based on my experience

So the message from TORRO don’t use your phone which has a TORRO case every day it’s not up to it !
The snapped plastic is next to the camera lens which is never really touched
A laughable response
No ownership whatsoever

24 August 2026
Unprompted review
TORRO logo

Reply from TORRO

Good Morning,

Thank you for your order with TORRO and for taking the time to leave a review.

We’re sorry you are disappointed with the outcome. When you contacted us, we responded promptly and requested images so the case could be reviewed. The photos provided showed that part of the case had snapped around the camera area. A snapped section of the structure is consistent with damage caused during use, pressure, impact or handling over time, rather than an inherent manufacturing fault.

TORRO products are covered by a 6-month warranty against manufacturing faults. Your order was placed on 01/02/2026 and the issue was reported outside of this warranty period.

Even within warranty, damage where a part of the case has physically snapped would not be treated as a manufacturing fault unless there was clear evidence it was present from the point of receipt.

We appreciate that you have purchased from us previously, but based on the images provided and the time elapsed since purchase, we were unable to offer a replacement or refund on this occasion.

Kind Regards,
TORRO Customer Care

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