Kept their delivery and product quality promises. Very handy travel documents case. Not too big. Manages a single traveller's documents, 3 cards and some currency. Good quality leather. Well manufact... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Delighted with the good quality leather Torro case, the ease of ordering and prompt arrival. Well made, fitted well and provided good protection for my iPad. Apertures for the camera and buttons... See more
See correspondence under your ref (#121378) I am delighted with my new Torro wallet so much so that I have not taken up Torro’s offer to return my wallet for scrutiny. I can only assume the hi... See more
An expensive phone deserves a good looking and high quality case which is both protective and able to carry essential cards. Torro does that
Company details
- Mobile Phone Accessory Shop
- Fashion accessories shop
- Leather Products Manufacturer
- Leather Goods Shop
- Leather goods supplier
About TORRO
Written by the company
TORRO was founded in 2013 in Newcastle upon Tyne, in the North East of England. We specialise in creating premium functional tech and lifestyle accessories for those who value quality, craftsmanship and design.
Award-Winning Luxury Leather Lifestyle Accessories Brand Featured in GQ, Vogue & WIRED, MacWorld, c|net, TechRadar and more.
Specialists in premium leather cases for Apple iPhone & iPad, Samsung Galaxy and Google Pixel. Luxurious Bags & Wallets, Golf & Travel accessories and much more.
Start Shopping Today
Phone Cases iPad Cases Bags & Wallets Golf Travel AccessoriesVisit Our Global Stores
TORRO USA TORRO Germany TORRO Australia TORRO FranceFollow Us on Social Media
Facebook Instagram TwitterContact info
Unit 4B, New York Way, New York Industrial Park, NE27 0QF, Newcastle upon Tyne, United Kingdom
- 0191 270 5143
- customercare@torro.co.uk
- torro.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service
Kept their delivery and product quality…
Kept their delivery and product quality promises. Very handy travel documents case. Not too big. Manages a single traveller's documents, 3 cards and some currency. Good quality leather. Well manufactured. Good design. Very pleased.
1st Clss service and product
Outstanding products
I initially bought a phone case and was so impressed I immediately bought 2 more items.
Love Torro phone covers
This is the second Torro phone cover I have bought (phone upgrad). The last one still looked as good as the day I bought it.
Would really recommend Torro for quality and style.
Great quality and delivery was on time.
Phone wallet good quality and arrived…
Phone wallet good quality and arrived very quickly
Love the quality- fast dispatch
Love the quality- fast dispatch - recommend
Inexpensive quality
An expensive phone deserves a good looking and high quality case which is both protective and able to carry essential cards.
Torro does that
Happy all round
Arrived quickly, and is exactly what I wanted. My third Torro purchase.
A lovely case....but
A lovely case, worth the money, especially as most cases for this phone hide the fingerprint sensor, this one does not, the magnet closures are fine and work well, the case is getting supple now, and to be honest, a little loose, to the phone just the flip front seems a little wayward,
Delighted with the good quality …
Delighted with the good quality leather Torro case, the ease of ordering and prompt arrival. Well made, fitted well and provided good protection for my iPad. Apertures for the camera and buttons were all accessible. Looked good. Great to be able to stand it up in different positions. Will definitely go for other Torro products in the future.
Delivered flat so was immediately flat on desk. Excellent quality.
Very practical size (80cms) and good quality.
Orange Lesther Phone case
I have bought phone cases from Torro before and always found them to be excellent quality.
The new orange one is a match for my new phone. I’m really happy with it and the bright colour makes it easy to see in the bottom of a bag.
A high quality product
See correspondence under your ref (#121378)
I am delighted with my new Torro wallet so much so that I have not taken up Torro’s offer to return my wallet for scrutiny.
I can only assume the high quality of your leather is interfering with charging energy input as the same situation occurs with my in car charging pad. However the task of plugging in a usbc plug is no great inconvenience pleased to say.
Your customer care response has been outstanding. I shall have no hesitation recommending you to my friends.
Torro produce great products
Torro produce great products. My latest is the AirTag key ring which is nice and simple and makes sure I know where the car key is. The quality is great (as always) and so distinctive. So glad I found Torro!
Amazing backpack
Amazing backpack! The quality is incredible, super spacious, waterproof and the charging port is so handy for travelling/work. Looks premium and goes with everything. 10/10 from me!
IPhone & iPad cases
My phone case arrived quickly. We have two other Torro products both iPad cases. They are quality products that will last for years.
Very disappointed
Very disappointed! Purchased an iPhone case 01/02
The case has broken
I contacted TORRO whose responses were all very quick the only positive
Was Told as my case is used everyday it was only subject to a 6 month guarantee ( I’m 3 weeks outside of this)
I have purchased these alleged “premium “cases in numerous occasions and was planning to purchase again for my new upcoming phone , based on this experience, not a chance , and will be telling as many people as I can to avoid as the customer service is really poor based on my experience
So the message from TORRO don’t use your phone which has a TORRO case every day it’s not up to it !
The snapped plastic is next to the camera lens which is never really touched
A laughable response
No ownership whatsoever
Reply from TORRO
Really quick delivery service…
Really quick delivery service brilliant. Very good quality. And not just a phone case a wallet as well . Really nice to carry I love it .
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.