ZINZI Reviews 

13,328
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

I've bought a watch and it came fast and safely. Absolutely gorgeous! Works great as well and amazing quality. They also added a beautiful matching bracelet as a gift. I'm very happy with my purchase... See more

Rated 5 out of 5 stars

Today I received my ring ordered two days ago... very small, but wonderful. Fast shipping, good product, high level presentation. I have already ordered the matching earrings. Highly recommended! Tha... See more

Rated 5 out of 5 stars

Zinzi is my favourite merk of jewellery. Whenever I have bought online it's always been a quick delivery. This time I bought the small pink travel jewellery box for a present, it's lovely im please... See more

Rated 5 out of 5 stars

Very fast delivery, nicely packed and the jewels are just like in the picture. I’ve ordered a very sparkly rainbow ring and a bracelet with all colors of zirconia and they are of very good quality.

Company details

  1. Fashion accessories shop
  2. Jewellery shop
  3. Watch shop

About ZINZI

Written by the company

Bij ZINZI draait het om meer dan alleen sieraden. Al meer dan 20 jaar maken we betaalbare luxe bereikbaar – met collecties die passen bij elke stijl, gelegenheid en persoonlijkheid. Of je nu op zoek bent naar een betekenisvol cadeau of een nieuwe favoriet voor jezelf: onze sieraden zijn ontworpen om te stralen én lang mee te gaan.

Duizenden klanten gingen je al voor en delen hun ervaring via Trustpilot. Lees hun verhalen en ontdek waarom ZINZI al jaren hét vertrouwde merk is in sieraden – voor vrouwen die houden van stijl, kwaliteit en betekenis.

  • ✅ Gratis verzending vanaf €30
  • ✅ Ook CO₂-neutrale verzending
  • ✅ Al 20+ jaar hét merk in betaalbare luxe sieraden
  • ✅ 60 dagen bedenktijd
  • ✅ Geleverd in een mooie ZINZI-geschenkverpakking

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13k reviews

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Asks customers to review

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4.6

All reviews

(13,328)

839 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I'm very satisfied with my watch purchase

I've bought a watch and it came fast and safely. Absolutely gorgeous! Works great as well and amazing quality. They also added a beautiful matching bracelet as a gift. I'm very happy with my purchase and highly recommend this store.

12 December 2025
Rated 1 out of 5 stars

Fake tracking code and poor customer service! Maybe a scam

Ordered 2 times and the tracking code never works. When when called customer services the person didn’t want to speak English, and given the explanation expecting a follow up on the tracking code she was very rude and hang up on me!!! Very poor service

27 April 2025
ZINZI logo

Reply from ZINZI

Hi Marina,

Thank you for your review. We are sorry to hear about this experience. Both orders have been shipped, you also received and returned one of them. The second order has been kindly refunded because there was no tracking information showing, we also offered a new package but you declined this option.

If you have any further questions please feel free to contact us.

Greetings.
Zinzi

Rated 5 out of 5 stars

fast and nicely packaged

My chains came fast and were packaged nicely with boxes and gift bags. The clasp is small to work but okay. I only wish there was a shorter length available (and maybe a clasp option).

14 April 2025
Rated 5 out of 5 stars

Beautiful and good quality

Very fast delivery, nicely packed and the jewels are just like in the picture. I’ve ordered a very sparkly rainbow ring and a bracelet with all colors of zirconia and they are of very good quality.

31 March 2025
Rated 5 out of 5 stars

Margareta Nagit,silveren ring ZIR2564

Today I received my ring ordered two days ago... very small, but wonderful. Fast shipping, good product, high level presentation. I have already ordered the matching earrings. Highly recommended! Thanks Zinzi, you made my day!

18 January 2025
Unprompted review
Rated 1 out of 5 stars

My fiancé go to the shop and there the…

My fiancé go to the shop and there the seller lied to him that the ring is gold and have a diamond and he pay not 60 euro but 650 for it . Shame of you this ring was for our engagement!!!
We want our money back!!!

6 December 2024
Unprompted review
ZINZI logo

Reply from ZINZI

Dear Klementina,

This review is not meant for us, we kindly ask you to remove this.

Greetings,
The Zinzi team

Rated 5 out of 5 stars

Very good experience

Very good experience with them. Very fast delivery. One product was amazing and one was also really nice but delivered with a damage. Then I called them and they directly sent a new one.

31 July 2024
Rated 5 out of 5 stars

Excellent

Zinzi was delivered quickly, nicely wrapped and was exactly what was promised!

2 July 2024
Rated 5 out of 5 stars

Zinzi is my favourite merk of…

Zinzi is my favourite merk of jewellery.
Whenever I have bought online it's always been a quick delivery.
This time I bought the small pink travel jewellery box for a present, it's lovely im pleased

15 April 2024

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