World of Books - Sell Your Books (formerly Ziffit) Reviews 50,628

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. People appreciate the user-friendly platform, particularly the barcode scanner for quick book identification and instant price quotes. Consumers highlight the convenience of dropping off books at designated locations without any charges. The process is further simplified by prompt acknowledgment emails and direct payments to their accounts. Customers consistently praise the service for its ease of use and efficiency in selling books. The possibility of scheduling a courier for free collection is highly valued. While opinions on the delivery service are mixed, the payment and the prices are generally considered fair and the overall experience positive.

Based on these reviews

Rated 4 out of 5 stars
Verified

A good way to sell old books despite some of the prices being extremely low, however they do take a fair amount of time to process them which could be better. I would recommend using this service if y... See more

Rated 4 out of 5 stars
Verified

It all went smoothly except for getting an email saying "still waiting on your trade" when the day before got an email saying "payment is on its way". So this got me wondering what's gone wrong, I wa... See more

Rated 4 out of 5 stars
Verified

This is a simple way of not just rid of your books, CDs etc,but making a little cash back whilst being environmentally friendly. The procedure is simple enough, and you can set a collection, so no... See more

Rated 4 out of 5 stars
Verified

So easy to scan items, and get offer price. If you don’t think the offer is enough it’s easy to remove the item. I was impressed with how simple it was to arrange an uplift too. Funds didn’t take long... See more

Rated 3 out of 5 stars

Using Collect+ without clarity on who the eventual carrier is has been a nightmare, as some Collect+ places will only allow you to drop off if you know who the carrier is. We've been to three differen... See more

Company replied

Rated 5 out of 5 stars
Verified

A great way to recycle old books and give them a new life! Environmentally friendly, easy to use, and you even get paid for it. Such a brilliant concept that helps reduce waste while keeping books in... See more

Rated 5 out of 5 stars
Verified

Fair prices, quickly paid once processed, free postage, easy collection. Little later currently for checking items but presume it’s particular busy. Usually only about a week or so for turnaround, lat... See more

Rated 5 out of 5 stars
Verified

A really convenient "must do" for when you are clearing out or downsizing. A very simple scan on the app tells you if they are buying the book. If they are, put it to one side and when you have severa... See more

Rated 3 out of 5 stars
Verified

I had a lot of items to submit, split into a few trades. Although I double and triple checked each trade carefully, there were occasions I was advised items I checked out were missing. Also, responses... See more

Company replied

Rated 3 out of 5 stars

I have done 2 trades recently, first one successful second one not so. DPD confirm all boxes in trade delivered to World of Books but they say 30 books ‘not received’. World of Books have replied to m... See more

Company replied

Rated 3 out of 5 stars
Verified

They use DPD, so of course the collection had to be rebooked. There was no update to tell us the parcels had arrived, so we had to chase that up too. Money was reduced because a few books were said no... See more

Company replied

Rated 4 out of 5 stars
Verified

Really quick and easy to use, however when packing my parcel I did not think that it would only be given a small parcel label, considering the amount of books, so I had to repack them so that they wou... See more

Rated 4 out of 5 stars
Verified

Easy to scan books and send package to world books. I understand that you have hundreds of packages arriving daily but 5 packages sent at the same time from the same InPost boxes are still filterin... See more

Rated 5 out of 5 stars
Verified

The World of Books website made it so easy to sell my books. Scanning the barcodes made so quick with an instant valuation. Providing free delivery using inPost was a bonus with a local collection hub... See more

Rated 5 out of 5 stars
Verified

It’s easy to use the App - you can see immediately the price offered or if a book isn’t accepted. You do need to package the books in a sturdy box but pick up was arranged for the next day at no cost... See more

Rated 5 out of 5 stars
Verified

Excellent service - both from dealing with an issue (namely a DPD Driver very unhelpfully not turning up to collect my books) by rebooking a pickup date and time (and this time the driver turned u... See more

Rated 4 out of 5 stars

I've used this service several times. Easy process tho' valuations low - but avoids landfill . This last time in an order of 16 books,the feedback said 4 were "not received", 3 faulty - 7 out of 16!... See more

Company replied

Rated 5 out of 5 stars
Verified

Great service, we scanned and packed the books and a courier came on our chosen day for a free collection all we had to do was provide a box The money was in my account within a few days and I brough... See more

Rated 3 out of 5 stars
Verified

Unfortunately One of my book packages seemed to have became “lost” after being collected from an Inpost venue. I have had to do quite a bit of chasing to find out what happened. Have now heard that... See more

Company replied

Rated 3 out of 5 stars
Verified

Package ended up in Aberdeen when it was only travelling from me in Birmingham to you in Coventry! Waited ages for it to arrive at your warehouse and you never reassured me that it had arrived when I... See more

Company replied

Rated 4 out of 5 stars
Verified

Easy scanning and step by step instructions for packing and posting. All good apart from long wait before acceptance and payment. Would use again but hope the process would be quicker

Rated 5 out of 5 stars
Verified

Easy to use - with bar code reader to identify the books and a simple yes or no response, with the proposed price. Easy to drop off at no charge to designated lock boxes Acknowledgment emails and c... See more

Rated 5 out of 5 stars
Verified

We were having a good declutter and getting rid of a lot of our children's old books and DVDs but we didn't want them to go to waste. This was a very easy way to make a small amount of money whilst st... See more

Rated 5 out of 5 stars
Verified

Great service & experience of using app. easy. Also, not a waste of time selling items as many of the other selling websites keep refusing to except items after prompting you to sell which as mention... See more

Rated 4 out of 5 stars
Verified

Easy to use app but hard to find enough items to send back. Takes ages to keep scanning all my items, would be nice feature for the app to remember previous scanned items and automatically let you kno... See more

Rated 4 out of 5 stars
Verified

Overall it can be a useful experience if you know what to expect and the details are acceptable to you. I found the book pricing system difficult as sometimes it would not accept a book yet on other... See more

Rated 5 out of 5 stars
Verified

Easy to use app. Books collected following day, regular updates on progress and funds received a few days later. All very efficient.

Rated 4 out of 5 stars
Verified

Quick and efficient service, free postage a bonus. Fair price paid for most books, but there were some disappointing prices, however, I needed the space so I wanted to sell.

Rated 3 out of 5 stars

We sold a number of books in one transaction. The process was really easy and we were keen to sell quickly so accepted the prices given. One of the books we sold was worth a fair bit. It’s a book abo... See more

Company replied

Rated 4 out of 5 stars
Verified

I only gave four stars because I was told three books were not received, when they were definitely in the box. It was sorted quickly, and I was reimbursed, but it’s annoying to have to do that. This... See more

Rated 4 out of 5 stars
Verified

I did 3 consignments and the boxes were processed quickly and I received payment promptly. I think the prices for the books are a little bit low. Otherwise very satisfied with the whole process.

Rated 5 out of 5 stars
Verified

This is an great way to recycle books and Cd's. I still drop some off to charity shops, but this way some of the the more niche titles will find a home while getting some cash. Particularly love the... See more

Rated 5 out of 5 stars
Verified

Sold a number of books. Excellent App - easy to use just scan (or type) the isbn number. You are told instantly if it is required and given an amount. Once you have either the total book count or mon... See more

Rated 5 out of 5 stars

Despite not being able to take all the books I wanted them to i was able to sell a small amount . It's very easy to use and the offer is given as you scan each book so you know how much you will recie... See more

Rated 5 out of 5 stars
Verified

This is great, you scan your books, pack them up and pop them in a locker. World of Books stay in contact regarding the progress of your parcel. Then you get your money. It couldn’t be simpler or more... See more

Rated 5 out of 5 stars

This company gives a good price for books compared to some buyers. Site is easy to use and instructions for pickup clear. payment paid on time am very happy with world of books in all aspects.

Rated 5 out of 5 stars
Verified

Easy to use particularly with from the door collection by courier (no inpost lockers anywhere near). Payment goes straight to the account.

Rated 3 out of 5 stars
Verified

The ease of preparing and sending a trade is excellent. Just scan book isbn code to get quote for book then put all in a box and put in Inpost locker. From here their star rating goes down for me. The... See more

Company replied

Rated 5 out of 5 stars
Verified

Selling my books was pretty straightforward. Once you have entered the ISBN number, pack up the books and send them and about a week later you receive your payment. It won’t pay the mortgage, but you... See more

Rated 5 out of 5 stars
Verified

So thankful for a company which will so efficiently provide a way to take my books so they might find a new home!

Rated 5 out of 5 stars

A really easy way to sell your used books. You simply list them, then it tells you how much they will pay. I save my trade until I have a large amount of books them I use the free courier to collect t... See more

Rated 5 out of 5 stars
Verified

Great, easy , you can donate unwanted books to charity for a few pennies and collections are available from your home to

Rated 5 out of 5 stars
Verified

Heavy books collected efficiently.Some others rejected as no barcode but a start has been made.

Rated 5 out of 5 stars
Verified

Easy to use app to scan the ISBN numbers on the books and give an instant price. Just boxed them up and had them picked up by a courier on a date of my choice. No hassle end to end process. Payment... See more

Rated 5 out of 5 stars
Verified

Great way to get money back on your books. Very easy to scan books and add to your list to go and collected from your door. Kept updated on progress and money transferred to your bank account promptly... See more

Rated 5 out of 5 stars

How they help us get rid of our books they have great customer service there right away best app I used

Rated 5 out of 5 stars
Verified

Easy process with no need to lug boxes to the Post Office as they can be collected from your doorstep

Rated 5 out of 5 stars
Verified

We use this service all the time and it's so easy, postage is simple and we get the payments quickly with no issues.

Rated 5 out of 5 stars
Verified

Scanned books and posted via Inpost. Updated regularly regarding the parcel tracking and money credited. First time was tricky but customer care was good and 2nd time was excellent

Rated 5 out of 5 stars
Verified

Always handy sorting out books and getting some money for some. Straight forward process. Takes a little time obviously as you post them ( they pay postage ) , needs to arrive and be sorted out and... See more

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Company details

  1. #156 of 208 best companies in Online marketplace

Written by the company

World of Books - Sell Your Books (formerly known as "Ziffit") is a really easy way to trade in your old Books, Games, DVDs and CDs. We have made it really quick and easy for you to get cash for your stuff and it is completely free


Contact info

4.2

Great

TrustScore 4 out of 5

51K reviews

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Replied to 26% of negative reviews

Typically replies within 24 hours


Rated 3 out of 5 stars

Items Missing on checking - apparently

Sadly, since trading with 'Sell your books' my last two trades have arrived with 2 items missing in each parcel apparently. I never had this with Ziffit who I traded with for years. The first one was a parcel of books and I just thought that it was unfortunate but when my last trade of DVD's had the same thing happen I'm thinking that this is not a coincidence. Disappointed.

29 October 2025
Unprompted review
Rated 5 out of 5 stars
Verified

No issues

No issues , process was simple to follow, small problem occurred but was quickly resolved by customer service.

23 October 2025
Rated 3 out of 5 stars

Ok but be careful a lot of books rejected

Website easy to use. Courier did not arrive on first date advised but collected next day. Review of three given as a lot of
Books were rejected as water damaged - which on its own surprised me but that also included one book I had not read and came directly off my shelf. The fact I believe that particular book was in good order has made me question the fact so many others were rejected and notice this has been an issue with other users as well.

30 October 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Excellent place to sell your books and…

Excellent place to sell your books and very easy to use. Collections always on time. Even if not there, I leave a box with the order number on the outside and it is still collected. I would however like more money returned!

30 October 2025
Rated 4 out of 5 stars
Verified

Good website to sell your unwanted…

Good website to sell your unwanted books. Once the books are posted if they appraise them as damaged or "not received" (if isbn is inside the book, for example), you won't get them back. Contact customer service and ask for their advice.

22 October 2025
Rated 1 out of 5 stars

Do not send your books to this firm - they appear to be crooks.

The first time I sent books to this firm was OK. You don't get much for them, but it seems a good idea for someone else to be able to read them, rather than going to landfill. I got £28 for about 30 books, and they said five were not good enough condition. But the second time was most odd - they paid me £10.56 for some 50 books, rejected a few as being damaged, but also told me 18 books had been "not received". But the books were ALL IN THE SAME BOX! How could they have been "not received" when they were in the same box as the ones which WERE received? After I complained, they paid me another £10.57, and then said "The items in question did not meet our quality standards". But the worst thing, when I complained further, was they said "We will not engage in any further discussion regarding the reasons for rejection"!

12 June 2025
Unprompted review

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