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Wayland Games Reviews 

60,598
•
TrustScore 5 out of 5

4.8

Gaming services
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Review summary

Created with AI, based on recent reviews

Considering 9,823 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service and efficient order processing. Many people highlight the fast and reliable delivery, often noting that items arrive promptly and are well-packaged. Reviewers frequently find competitive pricing and great value, appreciating the wide range of quality products available. However, some customers noted issues with delivery, including orders not arriving or taking significantly longer than expected. A few other people also experienced problems with product quality, such as receiving damaged or incorrect items, and found customer service unhelpful in resolving these concerns.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the fast... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the excellent and competitive... See more

Product

People report positive experiences with product, often highlighting the great range, excellent quality, and... See more

Service

Customers consistently report positive experiences with the service, highlighting its excellence and... See more

Order

Reviewers mention positive feedback about order, highlighting that most customers consistently receive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service, quick dispatch and delivery. Open honest stock status. Useful informative website. Great models and hobby tools and paints as well. My 1st choice now for hobby. And rewards being able t... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Great prices and reliable delivery!I stumbled across Wayland Games while hunting for a Funko Pop for my son's birthday. Everywhere else was breaking the bank, but their prices were fantastic. I... See more

Rated 5 out of 5 stars

I've ordered from Wayland Games a few times now and never been disappointed. The range of products means that I've always found what im looking for at a very competitive price. Every time, my deliv... See more

Rated 5 out of 5 stars

Another smooth purchase. Dispatched quickly and arrived in a couple of days. Prices are excellent saved over £20 on the starter army alone. Cannot fault this company. All my recent transactions have b... See more

Company details

  1. #45 of 170 best companies in Gaming services
  2. #45 of 128 best companies in Game Shop
  3. #106 of 375 best companies in Gift shop
  4. #83 of 180 best companies in Hobby shop

Written by the company

For several years now Wayland Games has stood out as Europe's largest independent retailer for tabletop hobbies. You'll find great value and savings on favourites like Warhammer 40,000 and Warmachine but that's not all! We have a massive range of products from Star Wars to Star Trek, from Dungeons and Dragons to dice towers, from magnets to Magic the Gathering.

Contact info

4.8

Excellent

TrustScore 5 out of 5

61k reviews

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4.8

All reviews

(60,598)

9,679 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

My Go To Website

Love the range of products and very competitive prices. I was unable to find my desired items at a cheaper price anywhere. I spent about £100 in just over a week. Money well spent.

13 July 2026
Rated 5 out of 5 stars

Great shop

Great shop, customer service is extremely good, even sent follow up e mail to ask if everything was good. Great prices also, easily one of the best places in UK for Warhammer stuff.

13 July 2026
Rated 5 out of 5 stars

Reliable service

Everything I’ve ordered so far has consistently been dispatched and arrived safely as advertised.

Also the order is usually despatch on the same day if I’ve ordered before a certain time which is handy.

20 July 2026
Rated 5 out of 5 stars

Arrived when expected but there was a…

Arrived when expected but there was a whole frame of parts missing (Games Workshop's fault, not the fault of Wayland Games). Fault was rectified expeditiously by WG. Also, I think these pre orders should be despatched a couple of days earlier because of the tardy service from Royal Mail. And I do wish they wouldn't just leave the deliveries on my front door step without making any effort to let me know they are there. All they have to do is ring the door bell!

17 July 2026

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