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Goblin Gaming Reviews 

24,196
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 440 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent and competitive pricing, along with efficient and reliable service. Many appreciate the ease of ordering, the helpfulness of the staff, and the timely delivery of products. Reviewers often receive their items well-packaged and in great condition, frequently enjoying small bonus gifts like sweets or stickers with their purchases. However, some customers also noted occasional delays in delivery or dispatch, with some orders taking longer than expected to arrive. A few other people also felt that certain product lines were limited or that detailed product information was sometimes lacking.

What people talk about most

Product

Clients share positive opinions on product quality, often highlighting that items arrive in excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the quick and efficient... See more

Price

Customers consistently note positive experiences with price, frequently describing them as affordable,... See more

Service

Reviewers consistently express satisfaction with the service, often highlighting its excellence, efficiency,... See more

Order

Users describe positive interactions with order, frequently praising the easy ordering process, timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Preordered the 11th Edition box. Price was excellent. Opted for the Royal Mail free delivery option (despite the site saying they recommend DPD) and so it didn't arrive on launch day. No biggie,... See more

Company replied

Rated 5 out of 5 stars

I’ve been a long time customer of Goblin Gaming and they have never let me down. Their website is intuitive letting you find what you’re looking for easily. Their prices are great, orders safely pac... See more

Company replied

Rated 5 out of 5 stars

Good service, as always. discount compared to GW. All books arrived in great condition, encased in bubble wrap and sealed in a tight fitting card board box, no wasted space. Horus Rising in soft back.... See more

Rated 5 out of 5 stars

Bought a box of spider man mtg booster packs and pulled two soul stones so ty ty goblin games item was dispatched promptly and arrived well packaged with a bonus sweet gift

Company replied


Company details

  1. #9 of 128 best companies in Game Shop
  2. #7 of 170 best companies in Gaming services
  3. #14 of 375 best companies in Gift shop
  4. #14 of 180 best companies in Hobby shop
  5. #6 of 49 best companies in Model shop
  6. #8 of 94 best companies in Trading Card Shop

About Goblin Gaming

Written by the company

About Goblin Gaming

Goblin Gaming is a UK-based retailer specialising in Warhammer, tabletop games, board games, and hobby supplies. We stock a wide range of Games Workshop products, including Warhammer 40,000, Warhammer Age of Sigmar, miniatures, paints, and hobby tools.

Alongside our online store, we run regular in-store events covering a range of trading card games, including Magic: The Gathering, Pokémon, and One Piece. Our events support a growing local community of players, collectors, and hobbyists.

We focus on reliable service, fast dispatch, and clear communication, supporting customers across the UK.

Why customers choose Goblin Gaming

  • Free UK shipping on orders over £75
  • 60-day returns policy
  • Extensive range of Warhammer, trading card games, and hobby products
  • Regular in-store events for MTG, Pokémon, and One Piece
  • Responsive and helpful customer service

No excuses. No delays. No compromises.

Goblin Gaming - Company Mission

Written by the company

Customer Support
Customer support is available 9am to 5pm, Monday to Friday. If you need help with an order, product availability, or any questions before or after purchase, our team is here to help. You can contact us by email or phone, and we aim to respond quickly with clear and practical support.
Same Day Dispatch
We use state of the art technology to enable us to pick all orders as they are placed on the website - every order is processed via handheld devices that allow our team to scan every item as it is being picked ready for dispatch. This technology means that we are able to dispatch your goods same day, with an unparalleled level of accuracy.
In Store Collection
Customers can choose to collect their order from our store at checkout. Orders are available to collect straight away during our opening hours, making this a quick and convenient option if you are local or want to avoid delivery
In Store Events
We run regular in-store events for a range of trading card games, including Pokémon, One Piece, and Magic: The Gathering. We also host weekly Dungeons & Dragons sessions with experienced DMs, welcoming both new and returning players. Food and drinks are available in store, making it easy to settle in and enjoy your time with us.

Shop with Confidence

Fast UK dispatch, 60-day returns, and reliable delivery with DPD and Royal Mail.

We focus on getting your order to you quickly and safely. Orders are packed with care and shipped using trusted UK delivery services, including DPD and Royal Mail.

You’ll also have peace of mind with our 60-day returns policy, giving you plenty of time if something isn’t right.

Our customer support team is available during the week by email and phone, ready to help with any questions before or after your order.


Contact info

Save up to 20% on Warhammer!

5-star rated by 23,000+ hobbyists. See why we're the #1 choice.

4.9

Excellent

TrustScore 5 out of 5

24k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(24,196)

465 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible service

Terrible service. Paid for next day and it’s been 5 days.

20 July 2026
Goblin Gaming logo

Reply from Goblin Gaming

Hi Nick,

Sorry to hear there have been delays on the delivery. I see it was dispatched the next morning after you placed the order, but I do see that DPD haven't delivered it yet.

I'll shortly reach out to you with further information.

Paul

Rated 5 out of 5 stars

Orders went through smoothly

Orders went through smoothly. Even during a busy pre order morning!

Items arrived as described with no issues, packaging was secure and everything came with no issues. Will (and do) order again.
Always get competitive good prices too.

17 July 2026
Rated 5 out of 5 stars

Fantastic

This was the first time I have purchased from Goblin Gaming and I must admit it was fantastic. The gent at the till serving. The guys in the food area all friendly and fun to be around. We went there for the Pokémon launch and then sat inside and opened all our packs but we didn't get anything. All of us shall be back for the next launch and we shall sit and open more packs.
Thank you

17 July 2026
Rated 5 out of 5 stars

I recently made an order with Goblin…

I recently made an order with Goblin Gaming for three products, one of which was labelled “able to back order”. However, no fault of their own, the product was cancelled. The other two products arrived within two days of initial dispatch. The refund for the cancelled product was made swiftly. I have since added products to an email list, so if the product arrives I should be notified. A sound service over all.

10 July 2026
Rated 5 out of 5 stars

Goblin Gaming never disappoints

Good quality of products to choose from and affordable, delivered on time
And always package well.

14 July 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thanks so much for your support. We’re very pleased to hear you had a positive experience.

Paul

Rated 5 out of 5 stars

Goblin gaming is always spot on with…

Goblin gaming is always spot on with what I order at a great price and all very well packaged too

17 July 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thank you for leaving us such a kind review. We’re grateful for your custom and glad we could help.

Paul

Rated 5 out of 5 stars

Recent multiple orders

I dealt with Paul, who was great. Great service & would use again without hesitation.
Thankyou

17 July 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thanks for the brilliant feedback! We’re pleased everything went well with your order.

Paul

Rated 5 out of 5 stars

Always great choice

Always great choice, prices and delivery

17 July 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thanks for the brilliant review. We’re pleased everything arrived safely and your shopping experience stayed firmly on the winning side.

Paul

Rated 5 out of 5 stars

As always a fantastic sale from Goblin…

As always a fantastic sale from Goblin Gaming. Great products at the best prices and with no fuss, quick delivery, couldn't ask for better service. Thank you again!

17 July 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thanks so much for your support. We’re grateful for your custom and pleased everything went well.

Paul

Rated 5 out of 5 stars

once more the perfect supplier

once more the perfect supplier. Limits in place to stop scalpers so every one gets a chance. Never had a poor experience.

17 July 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thanks for the review! We’re really glad your experience with Goblin Gaming was a positive one.

Paul

Rated 5 out of 5 stars

Been here a couple of times now and the…

Been here a couple of times now and the staff are always helpful, the dude behind the counter selling pokemon didn’t get his name sorry but very good man, up for chatting too even thought he was very busy! Other man behind the food counter even wash our baby dummy coz it dropped on the floor.

17 July 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thank you for your kind words. It’s great to hear we were able to provide the service you were hoping for.

Paul

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