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Goblin Gaming Reviews 

24,647
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 897 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast shipping times, noting that all online orders always arrive securely packaged and well ahead of schedule. Consumers also deeply appreciate the competitive pricing across various hobby products and the helpful, friendly staff who ensure every purchase is handled with absolute care. However, some people mentioned experiencing occasional delivery delays or minor frustrations regarding specific shipping policies and transit updates. A few other consumers also noted occasionally missing small complimentary items or facing minor communication hurdles when resolving unexpected order details and shipping questions.

What people talk about most

Product

Users describe positive interactions with product, consistently highlighting that items arrive safely,... See more

Delivery service

Consumers find delivery service to be positive, highlighting super quick shipping, safe arrivals on time, and... See more

Service

Reviewers highlight positive aspects of service, with consumers frequently expressing appreciation for the... See more

Price

Clients share positive opinions on price, consistently noting that items are available at very reasonable and... See more

Order

Customers had positive experiences with order, highlighting quick turnaround times, prompt dispatch, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Warhammer The Old World: Fantasy Battles In the World of Legend Core Set and Arcane Journal arrived safely on my birthday, a nice surprise. Goblin Gaming did an amazing job, and they're the on... See more

Rated 5 out of 5 stars

Order arrived today right on the estimated delivery date. Lots of packaging and a sturdy wee box,so no spilt paint!! Kept updated via email at each stage of my purchase, great customer service 👍 Biug... See more

Rated 5 out of 5 stars

Been buying from goblin gaming for years. Always been a great experince. Fast shipping usually arrives before its meant too and had no problems at all. Great company, great service and very happy cust... See more

Rated 5 out of 5 stars

My Dungeons & Dragons books were delivered safely and on time. Goblin Gaming is a great place to get your hands on Dungeons & Dragons books and other role-playing games. Thank you, Goblin Gaming... See more


Company details

  1. Game Shop
  2. also in
  3. Gaming services
  4. Gift shop
  5. Hobby shop
  6. Model shop
  7. Trading Card Shop

About Goblin Gaming

Written by the company

About Goblin Gaming

Goblin Gaming is a UK-based retailer specialising in Warhammer, tabletop games, board games, and hobby supplies. We stock a wide range of Games Workshop products, including Warhammer 40,000, Warhammer Age of Sigmar, miniatures, paints, and hobby tools.

Alongside our online store, we run regular in-store events covering a range of trading card games, including Magic: The Gathering, Pokémon, and One Piece. Our events support a growing local community of players, collectors, and hobbyists.

We focus on reliable service, fast dispatch, and clear communication, supporting customers across the UK.

Why customers choose Goblin Gaming

  • Free UK shipping on orders over £75
  • 60-day returns policy
  • Extensive range of Warhammer, trading card games, and hobby products
  • Regular in-store events for MTG, Pokémon, and One Piece
  • Responsive and helpful customer service

No excuses. No delays. No compromises.

Goblin Gaming - Company Mission

Written by the company

Customer Support
Customer support is available 9am to 5pm, Monday to Friday. If you need help with an order, product availability, or any questions before or after purchase, our team is here to help. You can contact us by email or phone, and we aim to respond quickly with clear and practical support.
Same Day Dispatch
We use state of the art technology to enable us to pick all orders as they are placed on the website - every order is processed via handheld devices that allow our team to scan every item as it is being picked ready for dispatch. This technology means that we are able to dispatch your goods same day, with an unparalleled level of accuracy.
In Store Collection
Customers can choose to collect their order from our store at checkout. Orders are available to collect straight away during our opening hours, making this a quick and convenient option if you are local or want to avoid delivery
In Store Events
We run regular in-store events for a range of trading card games, including Pokémon, One Piece, and Magic: The Gathering. We also host weekly Dungeons & Dragons sessions with experienced DMs, welcoming both new and returning players. Food and drinks are available in store, making it easy to settle in and enjoy your time with us.

Shop with Confidence

Fast UK dispatch, 60-day returns, and reliable delivery with DPD and Royal Mail.

We focus on getting your order to you quickly and safely. Orders are packed with care and shipped using trusted UK delivery services, including DPD and Royal Mail.

You’ll also have peace of mind with our 60-day returns policy, giving you plenty of time if something isn’t right.

Our customer support team is available during the week by email and phone, ready to help with any questions before or after your order.


Contact info

Save up to 20% on Warhammer!

5-star rated by 23,000+ hobbyists. See why we're the #1 choice.

4.9

Excellent

TrustScore 5 out of 5

25k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(24,647)

902 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy customer

I’ve been shopping with Goblin Gaming for years, and I’ve consistently had a fantastic experience. Their service has always been excellent, and I’ve never had any issues.

On one occasion, there was a small mix-up, largely due to a last-minute cancellation on my part, but they handled everything brilliantly and made the whole process incredibly easy. Their returns system is also refreshingly straightforward and hassle-free.

I also love the little personal touches! They occasionally include small extras, such as stickers or sweets, with their orders. It’s such a lovely gesture and shows that they genuinely care about their customers.

I couldn’t recommend them more highly!

2 November 2026
Unprompted review
Rated 5 out of 5 stars

Pokemon

Very good shop for pokemon I go in 2 time a week just to see if got more stock staff very pleasant thank goblin gaming

30 October 2026
Rated 3 out of 5 stars
Goblin Gaming logo

Reply from Goblin Gaming

Thank you for your review! We're glad you were happy with our prices and speedy service. We'd love to know what we could have done differently to make your experience a 5-star one. We're always looking for ways to improve and really appreciate your feedback!

Paul

Rated 1 out of 5 stars

Asking for review on undelivered item

Just got this email asking to leave a review but I am yet to receive my product and haven’t been given an eta as to when I’ll receive said item since I ordered it. I will give it a few more days in regards to my order being delivered but I’m not happy so far with having to chase up my delivery and being left in the dark.

31 October 2026
Goblin Gaming logo

Reply from Goblin Gaming

Morning Luke,

We're sorry to hear about the delay with your delivery and understand your frustration.

While I see it was sent last week, unfortunately, Royal Mail has taken longer than expected to deliver your order. I've checked the tracking, and it is currently showing as due for delivery today.

You can find your Royal Mail tracking details in your original dispatch confirmation email, allowing you to follow your delivery's progress.

I apologise again for the delay and any inconvenience caused, and hope your order reaches you today. Don't hesitate to reach out via support@goblingaming.co.uk if there are any further issues.

Paul

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