Uswitch Reviews 

40,780
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 9,831 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the digital platform makes comparing utility prices and switching energy suppliers exceptionally quick, simple, and completely hassle-free. Customers genuinely love the intuitive website design, which clearly presents all relevant tariff details and consistently helps everyday people secure much cheaper fixed rates compared to standard renewals. However, some people mentioned frustrating issues regarding inaccurate estimated savings, incorrect tariff information provided during the transition process, or unexpected trouble claiming advertised promotional rewards. A few reviewers also noted encountering unexpected upfront service fees or experiencing some noticeable discrepancies between their initial online quotes and final household bills.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting how quick, straightforward, and easy... See more

Price

People report positive experiences with price, consistently finding better rates and significant savings... See more

Service

Reviewers highlight positive aspects of service, noting that comparing deals and switching energy suppliers... See more

Value for money

Reviewers express high satisfaction and appreciation regarding value for money, consistently reporting... See more

Website

Clients share positive opinions on website, highlighting that the platform is easy to use and provides all... See more

Reviews shaping this summary

Rated 5 out of 5 stars

5 mins to save £ss. Very quick & easy to switch to cheaper gas & electricity supplier with Uswitch. The annual usage quantities are normally at the bottom of your current energy bill. Key these figure... See more

Rated 5 out of 5 stars

I wanted to compare energy prices so clicked on USWITCH. When completing the information, I was pleased that they had access to my annual consumptions as I know it would have taken forever to find thi... See more

Rated 5 out of 5 stars

Great and efficient service, I have saved money and I’m very happy with my current energy supplier. An easy to use website and shows all the relevant information clearly. This is the second time I’ve... See more

Rated 5 out of 5 stars

USwitch got me a reduced fixed rate to stay with my current supplier even though my current supplier wouldn't offer it to me! Confused, so am but it was too good to turn down. This is the second t... See more


Company details

  1. #13 of 41 best companies in Price comparison site

About Uswitch

Written by the company

For over 20 years, Uswitch has been providing simple, fast switching services to help customers save money. With energy deals unavailable at the moment, this is a difficult time for everyone - but we're still supporting customers in any way we can. Find out what you can do to manage your energy costs here. You can also compare broadband and mobile deals along with car insurance, loans, mortgages and credit cards.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

41k reviews

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4.7

All reviews

(40,780)

9,760 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Ease of access

Ease of access to relevant information including my annual usage and payments for gas and electricity. I have used Uswitch for about 20+ years and it has improved and improved over that time.

7 September 2026
Rated 5 out of 5 stars

Uswitch's page was laid to be easy to…

Uswitch's page was laid to be easy to read. I was able to log into my current energy supplier's account page to see the new tariff it was proposing for me, and switch tabs to compare what Uswitch found for me. I'm not at all tech savvy, so if I can use Uswitch's website to compare services and tariffs anybody can.

7 September 2026

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