Ubisoft  Reviews 

My email was hacked and access totally lost so I couldn’t verify my account via email any more. Contacted Helpdesk who helped me access the account again, the whole process was easy and stress free this service is so much better than other computer game services I’ve received in the last few weeks!

DEAR RAINBOW 6 SIEGE

rainbow 6 siege is the worst game i have ever played

after the recent update its actually unplayable because they made dokaebi unbanable

i dont know how many times i have died and left the matches only because i cant ban her.

i really liked rainbow and has spent about 60 dollars on it and i hate that they made the new season so unplayable because of one character.

servers are complete cheeks, no game works properly constantly millions of bugs every update no matter what game you play, siege might be the hardest game to play. Half the features like the store, opening packs and buying credits are completely bugged forcing you to restart your game and if you try to play a match you have a 50/50 chance of getting booted and then you have 30 seconds to get back into the match or you're banned, completely pointless. Worst green, blue haired developers, don't bother removing any of their bugs and continue to do the complete opposite of whatever the fans want.

Account security is so trash, like the logic behind it is so stupid the devs are prolly smoking something,

See my case, for example, my account has someone that keeps trying to log in and it caused my account to get suspended, and all is logged out from devices, I can't play ubisoft crappy games and must wait 60 mins every day, I wanted to open up ubisoft support but guess what? IT NEEDS TO LOG IN FIRST and yep my account still suspended because said hacker keeps trying to get in

Definitely a flaw, this is a multimillion company and can't even think of a better logic behind this problem, gg rockstar, steam support better

Trying to login to an account through PSN a.nd it repeatedly tells me something went wrong please try again. Utter rubbish

This is honestly the worst company ever I’m playing siege I have been playing siege for the past couple years. They consistently make the game worse and out of nowhere I get banned for doing nothing for 100 days for voice communication when I wasn’t even in voice chat this game is terrible and they consistently push micro transactions in the game and their matchmaking is terrible. This is the worst company ever never buy anything from them.

I made an account a while back, then at some point I got a new game on Steam and Steam created a second account for me without me realizing it.

I forgot I had that second account, so when I contacted Ubisoft support, they helped me with the wrong one.

The bigger problem though during that conversation with support, I shared my email not knowing the mistake, and my account ended up getting hacked.

Even after showing them proof of purchase on Steam, and the fact that both emails were basically identical, they still wouldn't help me recover it.

Long story short be careful when dealing with Ubisoft's customer support. And if your account gets hacked, don't count on getting it back.

Dont buy ubisoft games i had an ubisoft game on my ps5 i wasent on this game over a month and it just deleted it self so dont buy a ubisoft game if you dont play it in the time span of 1 moth it will get delted and you have to buy it again.

There's no a real person who talks to me they just keep sending links. A billion dollar company cant even help his customers. Shame

Bought star trek bridge crew and can't use it without a Internet connection or registering, rubish company.

The most unprofessional customer service I've experienced from a AAA gaming company. Have a game that won't work, have sent them everything they asked for and gave them all information they needed as well. Just to hear back over 3 weeks later with them seeing if I still needed help. I did, and they sent me through the same exact steps they had me go through previously, steps of which fixed nothing. I ask for refunds, to speak with a supervisor and everything I ask or say is ignored and they repeat the process of asking for the same junk again. Overall, I will never purchase anything related to ubisoft again. Especially since they put out half baked unfinished games in terrible states every time they release a new title.

Got malware and my account got hacked.
Made a ticket and in nice long words they basically sad go f yourself we don't care

've bought 8 of their Assassin's Creed games, and the way they responded—by not even bothering to support me when I lost my email—has completely destroyed my trust in this company. I've never seen a company with such poor quality service, and I'm certain I will never buy games from them again.

Seriously? Why is accounts mandatory just to play a goddamn single player game!? I hate it when publishers force their consumers to sign up to for an account just to play single-player games.

Ubi being anti-consumerism as always. Constant DRM, buggy messes in their games, butchered remakes, milks Assassin's Creed, laysoffs developers. I can list more. Do not play their games.

Deserves zero stars. Forces you to create an account just to play a damn game, then constantly throws up errors preventing you from creating said account!
Cant play the game and cant create an account. Utterly shambolic. Glad it was a free game at least, as I'll nevervspend a penny on this trash companies products...

This company is terrible and the best would be to shut it down. Customer Support is lazy and don't provide solutions. The Server have connection issues, the programmer are unable to fo their job.
UBISoft ------> never again!!!

Genuinely shit never spending on their products

I tried to buy a set from the AC Odyssey game when I server error popped up, preventing the sale. They took my money but are refusing to honor that purchase. Customer support even acknowledged that the error was on their end and still continue to try and close my case with 0 resolution. Absolutely disgusting customer support.

Edit: I had to do the impossible and managed to get Playstation to grant the refund Ubisoft refused to resolve. And their response to the whole thing? Was to just tell me "all the best". Never buying another unisoft game ever again. 11 years of loyalty to this brand and this is how they "resolve" problems.

just horrible