Flawless service from Islam and Harry. Originally seen to by Islam, before finalising all the paperwork with Harry. Both brilliant, very patient and willing to go through any questions big or... See more
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Company details
- #83 of 105 best companies in Car dealer
- #46 of 64 best companies in Used car dealer
Written by the company
The award winning and largest independent used car supermarket in the U.K, The Trade Centre Group prides itself on providing the highest quality used cars at the very best value. We sell over 40,000 used cars every year, with the added convenience of being able to drive away your perfect car today.
£1000 PRICE PROMISE
Our Price Promise, you can't beat it!
Contact info
Hasn’t replied to negative reviews
Joan’s was absolutely brilliant!
Very knowledgeable staff
Very knowledgeable staff, friendly and welcoming, happy to answer all questions and explain everything in plain english
Awful aftersales experience
Awful aftersales experience! Bought a car and within the space of a week timing belt has gone and potentially taken out the entire engine. No attempt to provide a courtesy car as they 'ran out'. Clearly these vehicles aren't serviced to high enough standards and when things immediately go wrong they do not want to help. I will never ever buy a car from trade centre again and I hope others choose to do the same because they will gladly take as much of your money as possible then leave you high and dry. Do yourself a favour and avoid at all costs, unless like me you live within walking distance of work that is.
Aftersales team, you should be ashamed of yourselves.
Wow what a service from maxwell credit…
Wow what a service from maxwell credit to the company tha k you very much
Top man
Maxwell top guy helped us proper gave us everything we needed thank you
The staff were all friendly
The staff were all friendly, and knowledgeable the process was quite straightforward and I was pleased with the results thank you all.
Joanna was very helpful and nice this…
Joanna was very helpful and nice this afternoon helping me get my first car, very nice
Very pleasant and easily done
Very pleasant and easily done, thank you Joana
Great service from khaira and made sure…
Great service from khaira and made sure we had all we need
Really good customer service so…
Really good customer service so recommend to come here to purchase this vehicle
Friendly staff
Friendly staff, amazing guidance and explanations. Generally felt supported
Worst and disgusting aftersales
Extremely disappointed with The Trade Centre UK – Wednesbury branch
I purchased a car from them in march, and the jet washers were broken from day one. It took me over six months — until October — just to get an appointment for repair. When they finally fixed the issue, the port under the washers was chipped during the work.
I raised the complaint immediately, but both Sulaiman (aftersales) and Ashdeep (workshop manager) denied any responsibility, insisting it was “old damage” and that I had no proof — even though the car had never been damaged before.
The whole experience has been frustrating, unprofessional, and incredibly disappointing. Their aftersales service shows no accountability, poor communication, and a complete lack of care for customers once the sale is made. I would strongly advise anyone to avoid the Wednesbury branch and think twice before buying from The Trade Centre UK.
#scammers #liars dishonest
Staff really friendly and helpful and…
Staff really friendly and helpful and the car salesman was not pushy at all. Although a manager pushed me into having the car tracker plan which im not happy about as its pushed the monthly payment up to a price I didn't really want. The lady in the finance department was lovely and helpful and hoping no problems arise with the car. Overall a good experience apart from been pushed into an extra I didn't want
One bad egg
Sales guy josh was sound the guy we saw next was a complete nob all he did was push an push and push to sign and to get warranty and the after sales personnel was also amazing just the one guy who seriously needs an attitude check chet I think he was called
Great service from all the staff…
Great service from all the staff members from Callum to Sean 😇
Everyone was super friendly and the…
Everyone was super friendly and the service was amazing. We were welcomed by Line who was lovely all the way and Farah who continued that experience with high standard. At the end we were met by Samiha who was equally pleasant and saw us out and made sure we were happy with everything. Overall the whole experience was great!
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