The Trade Centre UK Reviews 41,561

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, politeness, and helpfulness. Consumers felt at ease, noting that the team created a welcoming environment and ensured they had refreshments while waiting. People appreciated the staff's ability to understand their needs and guide them to suitable vehicles, making the car-buying process stress-free. The service provided is also highly regarded, with reviewers highlighting the efficiency and speed of the process. Consumers felt that the staff were knowledgeable and thorough in explaining details, ensuring a smooth and easy transaction. The value for money is another aspect that customers appreciate, though opinions on pricing seem to vary.

Based on these reviews

Rated 4 out of 5 stars
Invited

Flawless service from Islam and Harry. Originally seen to by Islam, before finalising all the paperwork with Harry. Both brilliant, very patient and willing to go through any questions big or... See more

Rated 4 out of 5 stars

Connor and Hollie were amazing, very informative and lovely people. The BM however did try to force me to take the car on the same day but I did not let him damper the efforts Connor and Hollie went t... See more

Rated 4 out of 5 stars
Invited

The original sales lady Millie was very helpful, after describing car we was looking to purchase for our daughters first car she ensured we were in the correct part of the showroom. On collection day... See more

Rated 4 out of 5 stars
Invited

Staff were friendly and customer service was good from when you walked in until I drove away. My only problem was the length of time the process took and the waiting was over 3hrs, from choosing the c... See more

Rated 5 out of 5 stars
Invited

I wanted to take a moment to thank you for all your help and support. You’ve been understanding, patient, and always willing to go the extra mile to make things easier. Your professionalism and kind a... See more

Rated 5 out of 5 stars
Invited

Was met at the door by Ryan Denton asked us if we needed help and we did told him what we wanted and he showed us what they had got was very informative and very polite answered all the questions we... See more

Rated 5 out of 5 stars
Invited

Paramdeep and Holly were excellent they show case the whole car gave us very helpful info and advice. Very knowledgeble and friendly too. Harry from finance was also very helpful in going through th... See more

Rated 5 out of 5 stars
Invited

An all round good experience - a clean well stocked showroom - plenty of sales reps but whilst helpful no over bearing hard sell, the guys we dealt with were great. Would use again and happily recomm... See more

Rated 5 out of 5 stars
Invited

Top sales floor service from Saki who persevered and found me just what I needed at the last minute. Chet handled the paperwork and initial deposit and did a great job at explaining all the details... See more

Rated 5 out of 5 stars
Invited

We went into trade centre on Wednesday looking for a 7 seater. We were shown around a couple of options and the salesperson was incredibly helpful, he went and got the keys for us to look in the vehic... See more

Rated 5 out of 5 stars
Invited

Helpful none pushy staff, Connor was very charismatic and professional, put us at ease! Has a was very helpful without the hard sell, we also had a finance person who was very skilled. Trade prices in... See more

Rated 5 out of 5 stars
Invited

Sean deegan, was very professional about my finance and got everything done ASAP. But also was very funny telling a few jokes while I waited for forms to sign. I would definitely recommend friends and... See more

Rated 5 out of 5 stars
Invited

We had a great experience today, Ryan was so helpful and lovely - he got us the best deal with my Renault, and was really encouraging on the test drive. Chet sorted out the purchase and he was profess... See more

Rated 5 out of 5 stars

The 5 stars are for Jordan Goldsmith, who after no communication at all regarding our car, he kept us in the loop almost every day, he was very patient and this is what I would call excellent customer... See more

Rated 5 out of 5 stars
Invited

The whole process has been quick and efficient, I didn’t think I would be able to get finance but the whole team made it so easy. Particular thanks to Jay and Arif for their assistance! Would definit... See more

Rated 3 out of 5 stars
Invited

Faizan, the sales lad who dealt with us was amazing, literally couldn't have asked for better. He was polite and nothing was too much to ask. A non-pushy sales approach and we left feeling like... See more

Rated 5 out of 5 stars

Had a very good experience getting sorted with my new car, Ethan was very helpful and made the process very quick and easy to go through. Would 100% recommend!

Rated 3 out of 5 stars
Invited

Like the first initial searching for car but when I came to buying and picking uo the car the person wash pushy at trying to sell me more products even when I told her several times that I didn't want... See more

Rated 5 out of 5 stars
Invited

Had a great experience today, jay was extremely helpful with getting everything sorted with my new car today we will definitely be back Big thanks to jay and wag and Scott 😁

Rated 5 out of 5 stars
Invited

Excellent from start to finish. The staff are incredibly helpful. Special thanks to Bod, Chet and Keirah who all went that extra mile. Would highly recommend.

Rated 5 out of 5 stars
Invited

From start to finish the whole team that I dealt with were professional a was will to help with my personal requirements. I never felt like I was a burden or wasting their time. Everything was done qu... See more

Rated 5 out of 5 stars

Really good experience looked after me and me girlfriend start to finish thanks to ethan drove away really happy

Rated 5 out of 5 stars

Great experience, Issac, Raqeeb and Sahil very helpful and knowledgeable at their job. Will definitely come back if I need a new car!

Rated 3 out of 5 stars
Invited

Didn't seem to know much about the cars I asked about. Only gave me 7 miles in fuel despite my car having half a tank that I part exchanged. Test drive isn't long enough to really try it out

Rated 5 out of 5 stars

Very easy going staff,helpful and couldn't do enough i was dealt professionally by ethan and Morgan made each step easy

Rated 5 out of 5 stars

Staff are very Friendly and polite, they make you feel at home, make sure you have refreshments when waiting. very helpful in terms of getting us a car that's suited for our needs. A stressful day mad... See more

Rated 5 out of 5 stars
Invited

I have found this a refreshingly good and straightforward experience. The sales staff were excellent, Max in particular, I would like to thank all involved, thank you all.

Rated 4 out of 5 stars
Invited

It was a pleasant way to buy a vehicle. My only gripe is that the paper work does take a long time to accomplish, it would be prudent if a household bill with proof of address is brought with you.

Rated 5 out of 5 stars
Invited

Joana was so helpful, quick and efficent thnak you so much for everything you have done for me i really appreciate your help.

Rated 5 out of 5 stars

Great experience viewing cars, was able to pick a car I was happy with for a reasonable price Thank you Connor Kirby for all your help

Rated 5 out of 5 stars
Invited

All the staff were friendly and helpful. They managed to find me a suitable car and was sorted on the same day. Would recommend

Rated 5 out of 5 stars
Invited

All the staff that attended to me were so professional, friendly and very helpful.

Rated 5 out of 5 stars

Leah was lovely and very helpful, making sure I had everything I need, sorted for my new car.

Rated 4 out of 5 stars
Invited

Callum was extremely helpful in finding me a car, but on collection I was told there was a problem and was told that people had phoned me, I have had no phone calls at all, so very disappointed in the... See more

Rated 5 out of 5 stars

Would like to say a massive thank you to admanda, very professional

Rated 5 out of 5 stars
Invited

Tom, Pav and Keriah were kind and helpful to us. Nice customer service overall. We were treated well and the information was explained clearly. Trade Centre building is spacious, clean and looks good.... See more

Rated 4 out of 5 stars
Invited

The staff is friendly and helpfull. The customer service experience was superb. They took their time to explain everything in detail.

Rated 5 out of 5 stars
Invited

Alan the salesman was very helpful and assisted me with everything that I needed to know.The sale was done quick and efficiently.

Rated 5 out of 5 stars
Invited

Arrived with no idea what we wanted, the staff were so helpful and knowledgeable. Explained everything carefully and answered all questions. Great process, great staff, brilliant selection of cars. Om... See more

Rated 5 out of 5 stars
Invited

Purchased my new car today. On arrival we was met by farah, she was extremely polite and very helpful. Making suggestions but not being pushy. The next stage I we was met by Harry who had an admira... See more

Rated 5 out of 5 stars
Invited

All staff were extremely helpful and polite and answered any questions I had. The process was fairly quick and I felt very relaxed and comfortable the whole time. Amanda was brilliant and very helpful... See more

Rated 5 out of 5 stars

My first time buying a car - Hamza gave me all the knowledge and made my experience more calming. Highly recommend his service and this company for buying a car.

Rated 5 out of 5 stars
Invited

Great customer service, ensuring I had time to complete forms and that i understood everything, with clear communication. Very walm welcome and made it a relaxed environment despite the stressful c... See more

Rated 5 out of 5 stars
Invited

Amazing service Joe in sales was great at answering any questions we had and we didn't feel any pressure from him to get a car. Micheal in sales was fantastic as well, to say he's fairly new he wa... See more

Rated 5 out of 5 stars
Invited

Sean was very helpful and informative. He made my purchase so much more cheerful! I would most definitely recommend buying a car from here with the smooth experience I had!

Rated 5 out of 5 stars
Invited

Dil at Wendnesbury branch was excellent, no pressure at all but very knowledgeable and friendly, he was so good we bought two cars.

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Company details

  1. #83 of 105 best companies in Car dealer
  2. #46 of 64 best companies in Used car dealer

Written by the company

The award winning and largest independent used car supermarket in the U.K, The Trade Centre Group prides itself on providing the highest quality used cars at the very best value. We sell over 40,000 used cars every year, with the added convenience of being able to drive away your perfect car today.

£1000 PRICE PROMISE

Our Price Promise, you can't beat it!

Our Price Promise, you can't beat it!
At The Trade Centre UK, we pride ourselves in offering a great choice of used cars at the lowest price around. Home to probably some of the UK's cheapest cars, our showrooms in Coventry, Wednesbury and Rochdale are well-stocked with a range of cars to suit every taste, style, and budget. Let our dedicated sales professionals help you choose the perfect new car at an unbeatable price. What’s more, we’re so confident in our prices that we’re willing to bet on it; if you can find the same car available in the local area for a lower price then we’ll give you £1,000 plus the difference in price. That’s our Trade Centre UK Price Promise. See website for terms.

Contact info


4.4

Excellent

TrustScore 4.5 out of 5

42K reviews

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Hasn’t replied to negative reviews


Rated 1 out of 5 stars

Awful aftersales experience

Awful aftersales experience! Bought a car and within the space of a week timing belt has gone and potentially taken out the entire engine. No attempt to provide a courtesy car as they 'ran out'. Clearly these vehicles aren't serviced to high enough standards and when things immediately go wrong they do not want to help. I will never ever buy a car from trade centre again and I hope others choose to do the same because they will gladly take as much of your money as possible then leave you high and dry. Do yourself a favour and avoid at all costs, unless like me you live within walking distance of work that is.

Aftersales team, you should be ashamed of yourselves.

26 September 2025
Unprompted review
Rated 1 out of 5 stars

Worst and disgusting aftersales

Extremely disappointed with The Trade Centre UK – Wednesbury branch
I purchased a car from them in march, and the jet washers were broken from day one. It took me over six months — until October — just to get an appointment for repair. When they finally fixed the issue, the port under the washers was chipped during the work.

I raised the complaint immediately, but both Sulaiman (aftersales) and Ashdeep (workshop manager) denied any responsibility, insisting it was “old damage” and that I had no proof — even though the car had never been damaged before.

The whole experience has been frustrating, unprofessional, and incredibly disappointing. Their aftersales service shows no accountability, poor communication, and a complete lack of care for customers once the sale is made. I would strongly advise anyone to avoid the Wednesbury branch and think twice before buying from The Trade Centre UK.
#scammers #liars dishonest

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Staff really friendly and helpful and…

Staff really friendly and helpful and the car salesman was not pushy at all. Although a manager pushed me into having the car tracker plan which im not happy about as its pushed the monthly payment up to a price I didn't really want. The lady in the finance department was lovely and helpful and hoping no problems arise with the car. Overall a good experience apart from been pushed into an extra I didn't want

29 October 2025
Unprompted review
Rated 3 out of 5 stars

One bad egg

Sales guy josh was sound the guy we saw next was a complete nob all he did was push an push and push to sign and to get warranty and the after sales personnel was also amazing just the one guy who seriously needs an attitude check chet I think he was called

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Everyone was super friendly and the…

Everyone was super friendly and the service was amazing. We were welcomed by Line who was lovely all the way and Farah who continued that experience with high standard. At the end we were met by Samiha who was equally pleasant and saw us out and made sure we were happy with everything. Overall the whole experience was great!

29 October 2025
Unprompted review

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