The ordering process and selection webpages are great and easy to navigate. The prices are competetive. Unfortunately the delivery company Evri have lost the parcel and I still dont have it a we... See more
Company replied
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Ordered my items ( which are the cheapest genuine items I can find ) i have used this company for yonks and it is always 5 stars. I ordered on Sunday 11th off October and it was delivered Monday 12th... See more
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I've bought from these guys for a few years now and wouldn't buy from anywhere else. Only twice has there been a problem with my order, but rectified so quickly by the friendly customer service staff.... See more
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IVG Pro refill pods: Quick delivery, no postage fees, good discount... the best deal I have found so far (better than direct with IVG!) Will purchase from this company again soon.
Company replied
Company details
About The Electronic Cigarette Company (UK) Ltd
Written by the company
The Electronic Cigarette Company has been here since the start in 2008. Our aim is simple; to provide customers with the greatest vape brands at the very best prices, coupled with unrivalled customer service. We stock an e-cig to suit both new and existing vapers, alongside a vast selection of e-liquid flavours from all the top brands you love. Our competitive multi-buy deals are available on virtually every single vape liquid brand we supply, and offer a great value way to stock up each month.
We also provide free top brand e-liquids with any kit purchased to help get you started, with a compelling range to choose from. If you’re not sure where to start then why not contact our friendly customer service? We’re here to help you break free from the chains of smoking with expert advice to help you choose the right kit for you. We’re available 6 days a week, and can be contacted via email, phone call or through our intuitive live chat function for real time advice.
Below are just a few reasons why you should choose The Electronic Cigarette Company:
- FREE shipping with all orders over £15
- FREE top brand e-liquids with any kit over £10
- FREE Nic shots included with any shortfill e-liquid purchase
- Great value e-liquid multi-buy deals
- Vape subscriptions available from £25 per month
- E-liquid & coil price match; if you find it cheaper we'll DOUBLE the difference!
- Customer service available 6 days a week for expert advice
With regular deals available on the website and through our weekly newsletter (make sure you sign up!), The Electronic Cigarette Company is the only online vape store you’ll need on your vaping journey.
Disposable Vape Alternatives In Stock!
Written by the company
- Starting From £5.99
- Disposable vapes were banned on 1st June 2025. We stock like-for-like alternatives on your favourite brands like Elf Bar and Lost Mary. Using prefilled pods with e-liquid, they require no setup to get started. Available from £5.99, be sure to grab your disposable alternatives and beat the ban!
- Expert Customer Service
- Our friendly Customer Service team are on hand to answer all your vaping questions. Always with you the customer in mind, our team will help you along your vaping journey.
- Coil Price Match
- We are committed to offering the best value coils online in the United Kingdom. If you find the same product at a lower price within 28 days of purchase, we will happily match it, by giving you a credit on your account for DOUBLE the difference.
- E-liquid Price Promise
- We think we offer the best value e-liquid online in the United Kingdom. So if you can find the same product cheaper within 28 days of purchase, we will match it by giving you a credit on your account for DOUBLE the difference.
- Everyday Low Prices
- The Electronic Cigarette Company stock the best brands such as Aspire, Elf Bar, Lost Mary, OXVA, VOOPOO, PIXL and more. All these e-cigarette brands have been chosen so that we can offer our customers the best possible range of vaping devices, at an extremely competitive everyday low price.
Free shipping over £15
High quality e-cigarettes and e-liquid.
Free delivery with any spend over £15.
All products come with a 28 day warranty.
Everyday low prices on e-cigarettes, accessories and e-liquid.
E-liquid subscriptions available from £25
Contact info
The Old Fire Station, Manchester Road, BB5 2BH, Accrington, United Kingdom
- 01254 269380
- info@theelectroniccigarette.co.uk
- www.theelectroniccigarette.co.uk
4.8
Excellent
23k reviews
Asks customers to review
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No complaints here
No complaints here
Smooth transaction
Quick delivery
Items as promised
Great !
26 October 2026
Always the best prices
Always the best prices
Any problems you have they sort it no fuss
30 October 2026
Always a good service
Always a good service. Products are good prices are reasonable and the delivery is on time
29 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Always easy to order from with…
Always easy to order from with excellent delivery highly reccomend this company
17 August 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for the review, the 5 stars and for choosing us for the purchase of your vaping products.
Hope you have a great rest of the week.
Many Thanks
Mick
The Electronic Cigarette Company
Excellent service tip top
It was the only place I could find the product I ordered and because of that I was a little unsure but I needn't have been it was so smooth of an experience and a quick delivery thank you very much
29 October 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for the review, the 5 stars and for choosing to shop with us on the TECC website for your chosen vaping products, nice to know that you had a pleasant experience overall.
Hope you have a great rest of the week.
Many Thanks
Mick
The Electronic Cigarette Company
Great products at the best prices…
Great products at the best prices around. Fast and very convenient delivery. This company has been around for a long time and you can trust them.
29 October 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for taking time to share your own personal feedback, really good to know that you are accustomed to competitive pricing and rapid delivery of your vaping products.
Hope you have a fantastic remainder of your week.
Many Thanks
Mick
The Electronic Cigarette Company
Love the products love the service…
Love the products love the service can’t fault them at all.
30 October 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for taking time to leave us this review, great to know that you are very content overall with the product quality and service received.
Hope you have a lovely week.
Many Thanks
Mick
The Electronic Cigarette Company
Never an issue with this company
Never an issue with this company. Been using them a long time. Fast delivery too!
29 October 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for taking time to share your own personal feedback with us, nice to know that you are very happy overall, and thanks so much for your continued custom with us.
Hope you have a fantastic week.
Many Thanks
Mick
The Electronic Cigarette Company
Everything that I ordered was grea and…
Everything that I ordered was great and very speedy delivery
29 October 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for the review, and your feedback nice to know that you are very happy overall.
If we have fallen short in any particular area that might have prevented us receiving the 5 stars, please do let us know, as we are always happy to take onboard any feedback.
Many Thanks
Mick
The Electronic Cigarette Company
Delivery is prompt and prices are good.
21 October 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks for the review, the 5 stars and for choosing to shop with us on the TECC website for your chosen vaping products.
Hope you have a really lovely rest of the week.
Many Thanks
Mick
The Electronic Cigarette Company
Just started vaping again after a year…
Just started vaping again after a year or so of smoking. I decided that a new vape was in order. I bought the OXVA XLIM 4and got 2 free juices. I started with blueberry which is quite pleasant. It was easy to order and arrived within 48hrs, p&p was cheap too. I highly recommend EEC for all your vaping needs and shall order more juices when needed.
27 October 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for taking time to leave us this review, and for awarding us the maximum 5 star rating, really nice to know that you are very happy overall.
Hope you have a lovely remainder of the week.
Many Thanks
Mick
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for the review, the 5 stars and for choosing to shop with us on the TECC website for your chosen vaping products.
Hope you have a great week.
Many Thanks
Mick
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for the review, the 5 stars and for choosing to shop with us on the TECC website for your vaping products.
Hope you have a great week.
Many Thanks
Mick
The Electronic Cigarette Company
Definitely recommended
Having used vapes to cease smoking i can confirm that the electronic cigarette company is now my favourite supplier of vapes and pods. The products are much more affordable through this company than buying in a store. The delivery is really quick. Great choice of products and flavours. Also there are regular offers to take advantage of.
If I were to be picky at all it would be a quick grumble about the website not being as easy to use as it could be but once you get used to it, it's ok.
27 October 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for taking time to share your own personal feedback with us, nice to know that you are accustomed to receiving your vaping products very promptly, and that you are having a pleasant experience when shopping with us on the TECC website.
Hope you have a really great week.
Many Thanks
Mick
The Electronic Cigarette Company
I am really pleased with my device
I am really pleased with my device. The price was very competative and fast delivery.
I purchased the Vaporesso XROS 6, which gives the best vaping experience i have had so far.
28 October 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for taking time to leave us this review, nice to know that you are very content overall with competitive pricing and rapid delivery of your chosen vaping products.
We hope you will continue to shop with us on the TECC website, and if you ever need any help, support or guidance you can feel free to contact us either by phone, live chat or via email.
Have a fantastic week.
Many Thanks
Mick
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for taking time to leave us feedback, nice to know you are having an enjoyable experience with your purchased vaping products.
With delivery standard delivery is 1 to 3 working days from dispatch, if you do ever experience a delay which we hope you do not, reach out to our customer services team via email, phone or live chat on the TECC website, we can then intervene on your behalf and raise any necessary complaint with the courier.
Have a fantastic week ahead.
Many Thanks
Mick
The Electronic Cigarette Company
I've been a customer for a while now…
I've been a customer for a while now and always received great service ordering is easy and the delivery is fast and can't complain about the price,
28 October 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for taking time to leave us this review, great to know that you are happy overall with the service received, competitive pricing and rapid delivery of your vaping products.
Hope you have a lovely week ahead.
Many Thanks
Mick
The Electronic Cigarette Company
Always a great service
Always a great service! Ww've been using TECC for about 3 years now only ever had 1 small issue which only took a 5 minute phone call to clear the issue. Which was not TECC's fault it was the delivery company that caused the problem. I Order and within 2 days items are delivered. Quick simple and easy. My husband has his order on subscription and i always get a notification that the order is complete and that payment will be due to be paid which ususlly happens about 3/4 days later. We are 2 happy customers 😁
3 November 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for taking time out to leave us this review, for your kind words, the 5 stars and importantly for choosing to shop with us on an ongoing basis, and remaining a valued and longstanding customer, it is greatly appreciated by us all within the TECC team.
Hope you have a fantastic week.
Many Thanks
Mick
The Electronic Cigarette Company
topnotchfastservice
26 October 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for the review, the 5 stars and for choosing to shop with us on the TECC website for the purchase of your vaping products.
Hope you have a great week.
Many Thanks
Mick
The Electronic Cigarette Company
Friendly staff
Friendly staff, fast delivery, excellent service can not fault the process from ordering to delivery. Would reccommend
27 October 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for taking time to leave us this review and for your kind words, really nice to know that you are very happy overall.
Hope you have a lovely week ahead.
Many Thanks
Mick
The Electronic Cigarette Company
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