Vapestore delivers excellent products on time and at very affordable prices. Moreover, they provide genuine back-up service for all online customers - no AI and no robots. Just hard working, honest a... See more
Company replied
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See what reviewers are saying
Happy with my Purchase of the Vapresso Dojo Blast 30k. I wanted to try the pre filled pod devices for more convenience. This particular device is fab with 3 modes and can easily get up to 30k puffs... See more
Company replied
Always have a great selection of vape juices.... Was even given a freebie. My most recent order was delivered the following day which was a first.... It is usually delivered within 2 or 3 days which... See more
Company replied
Quick delivery, great offers. Huge selection of vapes and nic salts + other e-liquids. Lots of offers and you get points for each purchase to spend on future orders. Highly recommended.
Company replied
Company details
- #37 of 122 best companies in Vaporiser shop
- #42 of 126 best companies in Electronic cigarette store
Written by the company
As one of the leading online retailers since 2015, Vapestore proudly purveys the best in third-party and own brand e-cigarette technology, e-liquids and accessories. Our ever-expanding collection includes the most sought-after brands on the market, with such reputable names as Smok, Innokin and Aspire all in one convenient location. You will also find a huge assortment of e-liquids from popular brands like Nasty Juice and Dinner Lady, along with our own phenomenally successful lines of Double Drip and Vapouriz Premium liquids
Contact info
7a Henley Business Park, GU3 2DX, Guildford, United Kingdom
- 0800 644 0000
- support@vapouriz.com
- vapestore.co.uk
4.8
Excellent
18k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Very quick delivery
Very quick delivery, had an id issue so called customer service and the woman couldn’t have been nicer
2 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Fantastic service
2 July 2026
Reply from Vapestore
Hello There,
Thank you for your wonderful review! We're delighted to hear you received fantastic service. Your support means a lot to us, and we look forward to welcoming you back again soon! 😊
Kind regards
Paul
Always a good experience no issues with…
Always a good experience no issues with them so far.
15 July 2026
Reply from Vapestore
Hello There
We're delighted to hear that you've consistently had a good experience with us and haven't encountered any issues. Thank you for your positive feedback!
Kind regards
Rose
Amazing speedy delivery and process!
15 July 2026
Reply from Vapestore
Hello There
Thank you for your wonderful feedback! We are so pleased to hear you were happy with our speedy delivery and efficient process. We truly appreciate your support.
Kind regards
Rose
Best shop for your vape
16 November 2025
Reply from Vapestore
Hello There
We're so happy to hear you consider us the best shop for your vape needs. We truly appreciate your positive feedback!
Kind regards
Rose
Reply from Vapestore
Hello There,
Thank you for your great review! We're so pleased to hear your experience was quick and easy. We really appreciate your feedback and look forward to seeing you again soon! 😊
Kind regards
Paul
Reply from Vapestore
Hello There
We are so happy to hear you had an excellent experience with us. We truly appreciate your continued support!
Kind regards
Rose
Reply from Vapestore
Hello There,
Thank you for your lovely review! We're delighted to hear everything was perfect, as always. Your continued support means so much to us, and we look forward to welcoming you back again soon! 😊
Kind regards
Paul
Excellent choices at good prices and…
Excellent choices at good prices and first class delivery would definitely recommend.
15 July 2026
Reply from Vapestore
Hello There
We're so pleased you're happy with our excellent choices, good prices, and first-class delivery! Thank you for your wonderful recommendation.
Kind regards
Rose
Great selection
Quick delivery, great offers. Huge selection of vapes and nic salts + other e-liquids. Lots of offers and you get points for each purchase to spend on future orders. Highly recommended.
15 July 2026
Reply from Vapestore
Hello There
We're so pleased to hear you appreciate our quick delivery, wide selection of products, and the loyalty points system! It's wonderful to know you find our offers beneficial. Thank you for your high recommendation!
Kind regards
Rose
Great company made a mistake with my…
Great company made a mistake with my order,contacted the store and was resolved the same day and replacement arrived next day.Great service as usual
15 July 2026
Reply from Vapestore
Hello There
We're so glad we could resolve the mistake with your order quickly and get a replacement to you the very next day. We appreciate you acknowledging our great service!
Kind regards
Rose
A very good service The online apps excellent and easy to…
The online apps excellent and easy to get into! Quick delivery.
22 July 2026
Reply from Vapestore
Hello There
We appreciate your positive feedback! We're so happy that our online app was excellent and easy to use, and that you received quick delivery.
Kind regards
Rose
Reply from Vapestore
Hello There
We're so pleased to hear you found our service easy to use and that your delivery was quick and spot on! We appreciate your positive feedback.
Kind regards
Rose
Reply from Vapestore
Hello There
Thank you for your wonderful feedback! We are so pleased to hear that you found great deals and appreciated the speed of our delivery service. We truly value your support.
Kind regards
Rose
Broken vape was delivered
Broken vape was delivered. Messaged the team to let them know and no response. Wouldn’t be in a hurry to reorder
15 July 2026
Reply from Vapestore
Hello There,
We're sorry to hear your vape arrived damaged. We did reply to your message and are waiting to hear back from you so we can resolve this for you. Please respond to our latest message with your order details, and we'll be happy to help get this sorted as quickly as possible.
Kind regards
Paul
The staff were very helpful when…
The staff were very helpful when something went wrong with my order and sorted it straight away.
15 July 2026
Reply from Vapestore
Hello There
We're so happy to hear that our team was helpful and quickly resolved the issue with your order. We appreciate your positive feedback!
Kind regards
Rose
Great Experience.
I think this is the first time I have used this site and I must say they were very good indeed. A varied selection of products, great prices, good free delivery total and speedy delivery, what else could you want for. I will be using again.
15 July 2026
Reply from Vapestore
Hello There
We're so pleased to hear you had such a positive first experience with us! It's wonderful that you found our product selection varied, prices great, and delivery speedy and free. We look forward to serving you again!
Kind regards
Rose
Reply from Vapestore
Hello There
We appreciate you sharing your positive experience with our service! We are happy to hear that you find our service great.
Kind regards
Rose
One of the bottles had a split down the…
One of the bottles had a split down the side and the juice is leaking out. This was delivered faulty. I have not been able to use it. I am waiting for a response from the customer service team about the issue.
14 July 2026
Reply from Vapestore
Hi Emily,
We're very sorry to hear that your bottle arrived damaged and that the juice leaked out. We sincerely apologise for the inconvenience this has caused.
One of our customer service colleagues has already reached out regarding your case, but we haven't yet received a response. They will be following up with you again shortly to help resolve this as quickly as possible.
In the meantime, please keep an eye on both your junk and spam folders, as our emails can sometimes end up there. We appreciate your patience and look forward to getting this sorted for you.
Kind regards
Rose
Reply from Vapestore
Hi,
We appreciate your positive feedback! We are so pleased you were happy with our delivery service and the value for money. Thank you for your support.
Kind regards
Rose
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