Solopress Reviews 

I found Solopress online as I was looking for a Banner.
I was impressed with the response I had to my query and the fast turn round.
The finished item looks fantastic.
Thanks to Carly Colman

I have used Solepress a few times for my business, Eyedolise and have always been very happy with the results. This last time, there was a slight problem, but Molly in customer service did a great job sorting it out.
Excellent company

Carly Coleman was really helpful over emails, great staff! Nice easy website to make orders on, great.

I ordered a set of 1,000 Double-Sided Gold Foil Business Cards on August 17, 2026. Before the order was finalized, I explicitly stated multiple times that the total quantity needed to be split unevenly across four different name designs as follows:
Design 1: 125 cards
Design 2: 125 cards
Design 3: 250 cards
Design 4: 500 cards
Despite providing these clear instructions on multiple occasions, Solopress completely ignored them and incorrectly set up the job as a standard, equal split of 250 cards per design.

When I flagged this during the proofing stage, the designer refused to correct the quantities. I was told that because of their system limitations, they would have to cancel the order entirely and that they would no longer honor our agreed price match. Blaming system limitations for ignoring explicit, pre-order instructions is entirely unacceptable.

I filed a formal complaint on August 25, 2026, and sent an urgent follow-up on September 2, 2026, as I had received no response or resolution. Today is September 4, 2026—the estimated delivery date of my order—and I have still not received any communication or resolution.

The complete lack of communication and disregard for customer specifications is incredibly unprofessional. I strongly advise against using Solopress if you require precise order execution or any level of customer support.

I had problems uploading the content and then the order was 10 short out of 100. All problems were swiftly and painlessly resolved by Molly J.

Made a mistake with our order but immediately rectified with speedy customer services. New order was delivered within 24 hours.

Molly J and Sinead really helped to solve a problem with printing that I had and then made every effort to get it out ASAP.

I’ve been using Solopress for a long time, but sadly the level of service just isn’t what it used to be.

They used to be really good at sorting problems out and would often go above and beyond. These days it feels like there’s always an excuse when something goes wrong - a machine has broken, they’re waiting for a part, another department is dealing with it, the courier is to blame etc.

My latest order was delayed because of issues with their Spot-UV machines and I was eventually told that both of them were out of action, so the job couldn’t be finished as ordered.

The biggest frustration for me was the lack of communication. I had to keep chasing for updates rather than being kept informed, which isn’t what I’d expect as a long-standing customer.

I completely understand that machines break and delays happen, but it’s how those problems are dealt with that matters. Unfortunately, Solopress just doesn’t seem to have the same level of care or accountability that it once did.

What a great company..Very helpful staff, especially Carly Colman who helped me to get my banner artwork resize properly via direct email contact at no extra charge..Also set up fast delivery..Thank you ..Highly recommended..

Very helpful company with great service, speedy delivery, and a strong commitment to doing their best. Highly recommend! We needed a pull-up banner and struggled to get the best resolution, but we finally got the banner on time.

Amazing customer service!! I would highly recommend. We ordered, and it arrived within 28 hours. The product is top quality.

Carly was a great help highlighting issue in the artwork and quickly rectifying this - thanks so much Carly!

Outstanding customer services very friendly team excellent turnaround time would highly recommend to all THANKYOU once again for all your time effort and kindness for our order we placed with you 😊

We have used solopress a number of times now and it's always been great. Emily was very good recently in sorting out a cancellation which was very helpful of her.
Highly recommend.

Excellent service from Solopress. Ordered business cards, printed and dispatched the next day, and I had not even paid for express delivery. Print quality is spot on, colours and finish exactly as expected.
Genuinely impressed and will order again.

Used probably a dozen times now over the last couple of years. Always efficient and accurate with dates and delivery. Talked to them a couple of times with questions at first, they were helpful and easy to contact.

I've used Solopress for well over a decade and find their printing to be (on the whole) very accurate and good quality. Customer service is also very good. The chat bot works well but it's also easy to get to chat with a real person. I was just helped by Molly Neagen to place a custom order. Also a big shout out to account manager Siobhan Johnson who has been very responsive when there have been issues to solve.

We've been using Trustpilot for the last 3 years to aid our various charity projects. Their agents are always happy to help, especially with the artwork, and Hannah W also promptly resolved my query within a few minutes, which helped our charities save a significant amount of money, much of which we use to buy additional stock from Solopress for our good causes. Thank you to the Solopress Team.

I really rate Solopress, not just the quality of the printing and product, but also the help and attention they give to the design element. Their artwork team seemed to magically read my mind and produce the leaflet that I wanted!

My initial package was stolen from my doorstep. Even though there was photo evidence of 'delivery' and this was not Solopress fault, they re-printed and delivered for me free of change. The printing quality was high.