I order from here a lot since my Health has gone downhill and I don't go out very much. I like a treat now and again and rather than struggle to the shop I place an order from Snackeroo. There is a... See more
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Review summary
Created with AI, based on recent reviews
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Easy to view and order, fast delivery, only objection is,, page constantly goes back to top of page when you select an item, most annoying I find. Fixing this would make experience more enjoyable. Tha... See more
Fantastic company to deal with, goods arrive well packaged and always on time. Huge savings compared to big named grocery shops. You certainly get a lot for your money, I would highly recommend Snacke... See more
Have used Snackeroo a few times now and haven't been disappointed in any of the products I have purchased. Communication is always swift and up to date. Delivery is quick and goods are well packaged.... See more
Company details
- #13 of 54 best companies in Confectionery
- #11 of 29 best companies in Delivery Service
Written by the company
Discount priced snacks, delivered directly to your door!
Contact info
Unit 20 Blaenau Gwent Workshops, Pond Road, Nantyglo, np23 4bl, Nantyglo, United Kingdom
- admin@snackeroo.co.uk
- www.snackeroo.co.uk
4.8
Excellent
496 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 62% of negative reviews
Typically replies within 24 hours
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It was ordered on the 26th of Aug and…
It was ordered on the 26th of Aug and packed and I got an email from DHL saying we have you parcel on the 27th Aug, another email from DHL on the 28th Aug saying your parcel is delayed, it was not then delivered to the 1st Sept, the main issue are your customer service, do not answer emails with a don’t care attitude about where your order is. Sorry will not order again from you.
27 August 2026
Iv bought from snackaroo for years…
Iv bought from snackaroo for years every week love it when they have mr kiplinings cakes or Cadbury chocolate cakes
25 August 2026
Products on offer prices and fast…
Products on offer prices and fast delivery and well packed
26 August 2026
Excellent as always .
Excellent as always .Quality big name products at competitive prices. Very helpful on ordering as recently i needed to ask my order to be held back and they were more than happy to accommodate my request. Delivery is good as well so all round a very happy customer
26 August 2026
Good selection at excellent price quick…
Good selection at excellent price quick efficient delivery
26 August 2026
Great prices,selection of goodies and…
Great prices,selection of goodies and fast delivery!!!
25 August 2026
Delighted
Great selection of sweet treats, nibbles and cakes.
None of the products were out of date and all on sale at a remarkable saving
25 August 2026
So many great snacks at great prices
So many great snacks at great prices, really happy with my parcel.
Had to contact them about an address issue they were prompt and got it sorted straight away. Really friendly and helpful.
I will be placing another order
25 August 2026
I didn't get my parcel
I didn't get my parcel and I sent numerous emails to customer service and not one reply, if I was you reading this review I would not order from this company. Yes I got a refund but only because I paid with PayPal otherwise I wouldn't of.
28 July 2026
Reply from Snackeroo
Customer's parcel was lost by the courier service, a full refund was issued for the order - it would have been processed earlier but the admin team don't have access to the company payment portal from home to resolve the PayPal case that was opened, and the warehouse is closed Friday-Sunday.
We are not an international company and do not have a 24/7 support service, nor do we expect admin staff to tolerate abuse via Email. Resolving issues with parcels requires us to coordinate with the courier, waiting for their response takes time.
Refunding orders that fail to arrive is a matter of course for any ecommerce business, the delay in your refund was due to you opening a Paypal case, when a case is opened we cannot resolve it until we have access to the Paypal payment portal which can only be done from the office, and specifically when Management is available. Standard refunds can be issued by admin staff from home directly through our website at any time.
We're sorry your parcel failed to arrive, but we can only move so fast, and won't reply to abusive emails.
Quick ,easy delivery and ordering.
28 July 2026
I'm very pleased with my orders and I…
I'm very pleased with my orders and I would recommend you to my family and friends thank you.
27 July 2026
Excellent choice of products at good…
Excellent choice of products at good prices. Quick delivery in well packed boxes.
29 July 2026
No problems orders are arriving on…
No problems orders are arriving on time. Very happy with the service.
29 July 2026
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