SkyLux Travel Reviews 

27,994
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,956 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and patient approach, making interactions pleasant and productive. Many highlight the exceptional customer service, noting agents who are knowledgeable, attentive, and go above and beyond to assist with complex bookings and inquiries. Reviewers frequently commend the company for finding the best flights and competitive pricing, often working within their budget to secure great deals. The booking process is generally described as efficient and straightforward, with agents providing clear explanations and support every step of the way.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting their helpfulness, professionalism,... See more

Service

Clients share positive opinions on service, with many reviewers highlighting professional handling,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the agents for being friendly,... See more

Price

Users describe positive interactions with price, with many reviewers highlighting that representatives work... See more

Booking process

Customers consistently note positive experiences with the booking process, often highlighting the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Anthony always works to find the best flight at the best price. He works on adjusting dates to make sure we have enough time to enjoy our vacation. He looks for the highest quality airline and knows t... See more

Company replied

Rated 5 out of 5 stars

Ima B. was so helpful and understanding regarding our flight plans to Australia. Business class booking was made complicated due to fuel prices and uncertainty of variety of flight options. Working wi... See more

Company replied

Rated 5 out of 5 stars

Sunday, July 12, 2026 During the booking process, the agent, Mr. Braithwaite was extremely professional as well as very patient. Which I greatly appreciated. The only issue (minor) was la... See more

Company replied

Rated 5 out of 5 stars

We worked with Melinda 8 years ago and was so pleased with her then totally forgot about Skylux when we traveled after that. I received some information on flight deal going on and reach out to SkyLux... See more

Company replied


Company details

  1. Flights search site
  2. Airline ticket agency
  3. Travel agent

Written by the company

SkyLux Travel® has established itself as a reputable travel agency, offering personalized one-on-one service and exclusive insider deals on business class flights. SkyLux Travel's reviews have underscored positive traveler experiences with the company's services, highlighting the effectiveness of its tailored approach to business class travel. The company's commitment to providing extra care and facilitating cost-efficient arrangements is reflected in the privately negotiated rates it has secured from over 70 major carriers, accommodating various routing and airline preferences, including multi-airline combinations. A unique feature of the services offered is the availability of a dedicated Personal Travel Manager, ensuring a focus on understanding individual travel needs. Unlike typical online booking platforms, SkyLux Travel emphasizes direct interaction with live experts who negotiate exclusive offers with airlines. Its team of experienced professionals, each boasting over 15 years in the industry, excels in constructing tailor-made itineraries to destinations worldwide. SkyLux Travel has gained access to privately negotiated fares and contracts facilitated through its longstanding relationships with major airlines. This exclusive access enables the company to provide its clients competitive prices and excellent value. SkyLux Travel is ideal for unbiased, one-on-one planning and booking services, delivering business and first class flight offers tailored to individual preferences. Travelers have consistently singled out this personalized service in their SkyLux Travel reviews.

Brand you can trust, comfort you can afford

Written by the company

Save up to 50-70% on Business Class Flights
There is no need to sacrifice travel comfort just to cut travel costs. With SkyLux Travel you get the same business class seat for up to 70% off the market prices.
The Advantage of Personal Travel Manager
One of the 500+ hand-picked travel experts will be assigned as your personal travel manager whose priority is to understand your travel needs and find you the exclusive fares. SkyLux Travel provides global support via phone or email 24/7/365 wherever you are.
Complimentary Concierge Services
Additionally to business class flight bookings, SkyLux Travel experts will take care of your accommodation and transportation arrangements, if necessary. Enjoy a full range of premium services for a fraction of the price.
Awarded for Excellence
SkyLux Travel is the winner of the Luxury Lifestyle Awards 2024 for The Best Luxury Airline Ticket Agency in the USA and the World Travel Awards for North America's Leading Travel Agency 2024. We also hold an A+ rating from the Better Business Bureau (BBB).

Contact info

4.8

Excellent

TrustScore 5 out of 5

28k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(27,994)

3,893 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Athens trip

Great customer service

19 July 2026
SkyLux Travel logo

Reply from SkyLux Travel

Excellence in travel is what we strive for, and we are honored by your wonderful feedback. Your satisfaction is our highest priority, and we look forward to continuing to provide you with exceptional service in the future!

Rated 5 out of 5 stars

Lucy from skylux

Lucy, has been so helpful, professional and was so patient with us. Highly commendable. Thank you.

19 July 2026
SkyLux Travel logo

Reply from SkyLux Travel

Personalized service is at the heart of what we do, and we’re delighted that Lucy made your experience seamless and enjoyable. Thank you for sharing your review, we can’t wait to assist you again!

Rated 5 out of 5 stars

The agent was very knowledgeable

The agent was very knowledgeable

19 July 2026
SkyLux Travel logo

Reply from SkyLux Travel

Your glowing review reaffirms our commitment to exceptional service. We are honored to be your choice for premium travel, and we can’t wait to assist you again on your next seamless and luxurious journey!

Rated 5 out of 5 stars

Went all the way to make sure we got…

Went all the way to make sure we got the best deal and the best flight we could we will definitely come back the next time we fly

19 July 2026
SkyLux Travel logo

Reply from SkyLux Travel

Your words inspire us! We take great pride in delivering luxury travel services with precision and care. Thank you for your trust, and we cannot wait to assist you with another extraordinary journey!

Rated 5 out of 5 stars

Hank J

Hank J.

The Best

Shall call again

19 July 2026
SkyLux Travel logo

Reply from SkyLux Travel

We are so pleased to hear that Hank J. provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!

Rated 5 out of 5 stars

diego was very informative and helpful

diego was very informative and helpful. he always returned my calls promptly no matter how many times i bothered him thank you diego

18 July 2026
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Reply from SkyLux Travel

We are grateful for your kind words about Diego! At Skylux Travel, our specialists are passionate about providing the highest level of service, and we are delighted that they made your journey effortless. We can’t wait to assist you again!

Rated 5 out of 5 stars

Very nice helpful and accommodating

Very nice helpful and accommodating

19 July 2026
SkyLux Travel logo

Reply from SkyLux Travel

Your words inspire us! We take great pride in delivering luxury travel services with precision and care. Thank you for your trust, and we cannot wait to assist you with another extraordinary journey!

Rated 5 out of 5 stars

Sullivan is outstanding

Sullivan is outstanding. He helped us reschedule our flight at the last minute. He was available early morning at 2 am. Thank you, Sullivan

19 July 2026
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Reply from SkyLux Travel

Thank you for highlighting Sullivan’s outstanding service! Our team is dedicated to creating smooth and luxurious travel experiences, and we are delighted that they delivered that for you. We look forward to planning your next getaway!

Rated 5 out of 5 stars

Fast and accurate based on my travel…

Fast and accurate based on my travel plans.
Pleasure to work with Betty!!!

18 July 2026
SkyLux Travel logo

Reply from SkyLux Travel

Thank you for your kind words about Betty! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!

Rated 5 out of 5 stars

Flem went above and beyond to ensure my…

Flem went above and beyond to ensure my flight reservations were perfect. Every time I would throw something else in the mix, he’d adjust and get back with me. Such a profesional.

18 July 2026
Unprompted review
SkyLux Travel logo

Reply from SkyLux Travel

It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Flem will be thrilled to know they made your trip planning effortless and enjoyable!

Rated 5 out of 5 stars

Very attentive and patient service from…

Very attentive and patient service from Cartman. He was always pleasant and ready to help.

18 July 2026
SkyLux Travel logo

Reply from SkyLux Travel

Your words mean so much to us! Cartman takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!

Rated 4 out of 5 stars

Good Job By Credo

Good Job By Credo

18 July 2026
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Reply from SkyLux Travel

Thank you for your positive rating! Your trust in Skylux Travel is invaluable to us, and we can’t wait to assist you with your next adventure!

Rated 5 out of 5 stars

Betty is very good and does not rush or…

Betty is very good and does not rush or pressure but gets great information and reservations.

18 July 2026
SkyLux Travel logo

Reply from SkyLux Travel

We are grateful for your kind words about Betty! At Skylux Travel, our specialists are passionate about providing the highest level of service, and we are delighted that they made your journey effortless. We can’t wait to assist you again!

Rated 5 out of 5 stars

Excellent service

Excellent service--quick, helpful, and courteous from Everton P

18 July 2026
SkyLux Travel logo

Reply from SkyLux Travel

Excellence in travel is what we strive for, and we are honored by your wonderful feedback. Your satisfaction is our highest priority, and we look forward to continuing to provide you with exceptional service in the future!

Rated 4 out of 5 stars
SkyLux Travel logo

Reply from SkyLux Travel

Your glowing review reaffirms our commitment to exceptional service. We are honored to be your choice for premium travel, and we can’t wait to assist you again on your next seamless and luxurious journey!

Rated 5 out of 5 stars

Everton was a very patient and…

Everton was a very patient and professional individual. Took the time to find me the best flights to fit my needs. I highly recommend Everton and SkyLux.

18 July 2026
SkyLux Travel logo

Reply from SkyLux Travel

Personalized service is at the heart of what we do, and we’re delighted that Everton made your experience seamless and enjoyable. Thank you for sharing your review, we can’t wait to assist you again!

Rated 5 out of 5 stars
SkyLux Travel logo

Reply from SkyLux Travel

Luxury travel is all about impeccable service, and we’re so happy to hear that Rodrigo provided you with a first-class experience. Thank you for choosing Skylux Travel, we can’t wait to assist you again!

Rated 5 out of 5 stars

Reuben was excellant

Reuben was excellant ! Purchased the ticket

17 July 2026
SkyLux Travel logo

Reply from SkyLux Travel

What a pleasure to hear about your positive experience with Reuben! At Skylux Travel, we handpick experts to ensure our customers receive world-class service, and we are so pleased that they made your journey seamless. We look forward to serving you again!

Rated 5 out of 5 stars

The agent was patient with me…

The agent was patient with me respectful and extremely helpful navegate me through the entire process of booking my trip am 75 years old and not in the best of shape so am truly grateful

17 July 2026
SkyLux Travel logo

Reply from SkyLux Travel

Your kind words mean the world to us! At Skylux Travel, we strive to provide a seamless and luxurious travel experience, and we are delighted to hear that your journey with us was exceptional. We look forward to assisting you with your next first-class adventure!

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