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Scooterworld Reviews 

127
•
TrustScore 3 out of 5

3.2

Motor scooter dealer
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Company details

  1. Motor scooter dealer
  2. Motor scooter repair shop

Written by the company

Vi er altid klar med det bedste tilbud og matcher alle andres priser. Især efter dit køb, har vi, uden sammenligning, det bedste service-setup, med blandt andet med afhentning/levering for 89,- inden for 60 km. Har du brug for hjælp fra vores mekanikerteam, har de Danmarks største og mest moderne scooterværksted til rådighed. Du kan altid ringe til os eller komme ned i butikken. Vi står klar til at hjælpe dig. Siden starten i '94 har Scooterworld specialiseret sig i alle aspekter af salg og reparationer af scootere. Vi har Danmarks største udvalg af nye og brugte scootere og forhandler alle kendte mærker. Vi har desuden alt i tilbehør, til både scooter og fører.

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3.2

Average

TrustScore 3 out of 5

127 reviews

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1-star

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Replied to 50% of negative reviews

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3.2

All reviews

(127)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

Lastet 14 days till arrivement

It took about 14 days to get it shipped to Germany. The product is here now buw 14 days without ANY information

22 August 2026
Unprompted review
Scooterworld logo

Reply from Scooterworld

Hallo customer,

vielen Dank für Ihre Bewertung. Allerdings sind wir etwas verwirrt darüber, da sie nicht auf uns zutreffen kann.

Wir sind ein dänisches Fachgeschäft für Roller und Motorräder (Scooterworld, scooterworld.dk) und verkaufen ausschließlich vor Ort in Dänemark. Wir betreiben keinen Online-Versandhandel und liefern nicht nach Deutschland – auch nicht in andere Länder außerhalb Dänemarks.

Es scheint daher, dass Sie uns mit einem anderen Shop verwechseln. Bitte überprüfen Sie den genauen Namen und die Webadresse des Shops, bei dem Sie bestellt haben – wir operieren ausschließlich unter der Domain scooterworld.dk.

Wir würden Sie bitten, die Bewertung zu entfernen oder zu korrigieren, da sie unserem Geschäft zu Unrecht schadet.

Mit freundlichen Grüßen
Team Scooterworld (DK)

----

Hello customer,

Thank you for your review. However, we're a bit confused by it, as it can't apply to us.

We are a Danish specialist shop for scooters and motorcycles (Scooterworld, scooterworld.dk) and sell exclusively in person in Denmark. We do not operate online shipping and do not deliver to Germany – nor to any country outside Denmark.

It therefore seems you are confusing us with a different shop. Please check the exact name and web address of the shop you ordered from – we operate solely under the domain scooterworld.dk.

We would ask that you remove or correct the review, as it unfairly damages our business.

Kind regards,
Team Scooterworld (DK)

Rated 5 out of 5 stars

Helpful, honest. efficient

Helpful, efficient, reasonably priced and most importantly very honest. Well done Ahmed.

25 February 2021
Unprompted review
Scooterworld logo

Reply from Scooterworld

Hi,
Thank you very much for the 5 stars, and the lovely words, we really do our very best for our customers.

Regards

Rated 1 out of 5 stars

Not a good experience

When I went to the shop they seemed responsible and reliable.
I received the scooter and it was not working after one day.
Then they offered me another scooter, one person gave me a price and then they called me to say that the offer was wrong and I needed to pay more.
Trying to get in touch with them over the phone it is almost impossible and they take a lot of time to answer any emails and phone calls, they are also a bit rude.
I have never been so disappointed with a service in my life! They should stop doing business. Do not buy a scooter from Scooter World. Not a good experience.

28 August 2020
Unprompted review
Scooterworld logo

Reply from Scooterworld

Dear Consuelo,

Although we have 6 mounth guarantee on our used scooters, we still offered to pick up the scooter and take it back for you, with no extra cost, and then you wanted a brand new scooter, and offcourse there will be a price difference between those two, that you needed to pay.
You didnt want us to fix the first scooter, for free, on the guarantee, and "you choose" to buy a new scooter.
We picked up the first scooter and delivered the new scooter within a week.

You can always call us on the phone, we allways pick up. It may take a bit longer on email, because we priorities the customers in the shop first.

Rated 1 out of 5 stars

Basicly i got kontacted today by…

Basicly i got kontacted today by someone from the store and they said they will not give me the pickup service anymore EXACTLY because i made a complaint here about the my scooter being in their workshop 8-9 times already with the same problem and still havent fixed it,its unbelievable how rude they are ,NEVER BUY ANYTHING HERE !??

2 April 2020
Unprompted review
Rated 1 out of 5 stars

Hello ........

Hello ........

Hope you doing well. I like to ask you contact telefone or e-mail of your boss or responsible person. Reason why is that I like to return Postman PGO and get money back. So I like to understand what is the total amount of money that I lost on this deal.
1) The starter worked perfectly only on the first day.
2) The foot starter has to be kicked untill fifteen times to start the engine.
3) Already second time, PGO is simply not triggerable.
4) In the rainy days, the engine work was uneven, power and speed disappeared.
5) By stopping engine will continue to work at full turnovers.

This PGO is work equipment that I need to work seamlessly. I need a reliable scooter, possibly completely new.

An important nuance is that I use a replacement scooter to work, for which he is not made for (Delivery), Thats why it's difficult for me to make sure that I can give him back in state of impeccability.

Kaerlig hilsen.

.......
Thursday, September 28, 2017 9:52

Hello ........
Normaly it´s not an option.
But we will have a look at it when the workshop have had a look at the scooter and give os some feedback.

Med venlig hilsen/Best regards
Fri, Sep 29, 2017 at 2:54

Still waiting for reply or any feedback. 05.11.2017.

5 November 2017
Unprompted review
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