Suddies  Reviews 

Reply from Suddies

Aug 4, 2026

Thank you so much for taking the time to leave such a wonderful review.

It was an absolute pleasure to help you, and we're so pleased we could get your Bosch dishwasher behaving itself without the need for a call-out! We always try to offer honest advice and help wherever we can, so it's lovely to hear that you found the experience quick, efficient and even fun.

Your kind words about our customer service really do mean a lot to us, and we'll be sure to pass your comments on to the rest of the team.

Thank you again for choosing Suddies, and if you ever need any help or advice in the future, please don't hesitate to get in touch.

Kind regards,

Karen & the Suddies Team

Reply from Suddies

Aug 4, 2026

Thank you so much for taking the time to leave such a thoughtful review.

As a family-run business, reviews like yours genuinely mean the world to us. We know people have lots of choices, so when someone takes the time to share their honest experience, it really does make a difference to our small team.

We're so pleased we could get your washing machine sorted quickly. A leaking waste pipe is never ideal, especially just before you're due to go away, so we're glad we could fit you in and get everything back up and running with no fuss.

Your comment about "not all heroes wear capes" definitely made us smile! We'll be sure to pass your kind words on to our engineer as well.

Thank you again for your recommendation and for supporting a local family business. If you ever need us in the future, we're only a phone call away.

Best wishes,

Karen & The Suddies Team

Reply from Suddies

Aug 4, 2026

Thank you so much for your wonderful review. Reading comments like yours really does make our day.

As a family-run business, we take great pride in offering the kind of personal service that's becoming harder to find, so it's lovely to hear that you appreciated being able to speak to someone who knows the job and can help from the very first phone call.

Steve will be delighted to hear your kind words about his work, and I'm so pleased I was able to help over the phone too. We always believe in giving honest advice, even if that means telling a customer that something doesn't need repairing. We'd much rather build trust than recommend unnecessary work.

Thank you for mentioning the little things too, like Steve wearing overshoes and taking care in your home. We know those details matter.

Your recommendation means more than you know, and we're incredibly grateful that you chose Suddies. Thank you for supporting our family business, and we'll be here whenever you need us in the future.

With our sincere thanks,

Karen, Steve & The Suddies Team

Reply from Suddies

Aug 4, 2026

Thank you so much for your lovely review and for taking the time to recommend us.

We're also grateful to Keymex in Reigate for recommending Suddies, and we're delighted Tony was able to get your Miele vacuum cleaner repaired while you waited. We know how inconvenient it is to be without an appliance, so whenever we can offer a quick turnaround, we're happy to do so.

Tony will really appreciate your kind words about his professionalism and customer service. As a family-run business, we're passionate about looking after our customers, and reviews like yours mean more to us than you know.

Thank you again for choosing Suddies and for supporting a local independent business. We hope your vacuum continues to serve you well, and if you ever need us again, we'll be here to help.

With our sincere thanks,

Karen, Tony & The Suddies Team

Reply from Suddies

Aug 4, 2026

Thank you so much for taking the time to leave such a wonderful review.

We're delighted Steve was able to get to the bottom of the problem and, just as importantly, identify the real cause. Sometimes an appliance isn't actually at fault, and we always believe in finding the correct solution rather than replacing parts unnecessarily.

It's lovely to hear that you appreciated Steve keeping you informed throughout the visit and taking care in your home by wearing protective overshoes. We know it's the little things that help make a difference.

As a family-run business, we really value every customer and every honest review. Your kind words and recommendation mean a great deal to us, and we're so pleased we could get everything sorted quickly and at a fair price.

Thank you again for choosing Suddies. If you ever need us in the future, we'll be more than happy to help.

Best wishes,

Karen, Steve & The Suddies Team

Reply from Suddies

Aug 4, 2026

Thank you so much for your wonderful review.

We're so pleased we were able to get both of your Miele washing machines back up and running again. Those older Miele machines are incredibly well built, and it's always satisfying when we can repair them and help our customers avoid the expense of buying new ones.

As a family-run business, we believe that if an appliance can be repaired economically, it's always worth trying before replacing it. It's better for our customers and better for the environment too.

Thank you for your kind words and for choosing Suddies. Reviews like yours mean so much to our family business, and we truly appreciate your support.

Best wishes,

Karen, Steve, Tony & The Suddies Team

Reply from Suddies

Aug 4, 2026

Thank you so much for your fantastic review and recommendation.

We're delighted to hear that you were happy with both our service and our pricing. We always aim to provide honest advice, fair prices and a friendly, professional service, so it's wonderful to know that this came across during your experience with us.

As a family-run business, recommendations like yours are incredibly important and we're so grateful that you took the time to share your experience.

Thank you again for choosing Suddies and for supporting a local independent business. If you ever need us in the future, we'll be here to help.

Best wishes,

Karen & The Suddies Team

Reply from Suddies

Aug 4, 2026

Thank you so much for your wonderful review and for your continued support.

It means a lot to hear that you've consistently received excellent service from us. As a family-run business, we work hard to make the whole experience as straightforward as possible, from booking your appointment and keeping you updated on arrival times, to providing friendly, reliable service in your home.

We're delighted that you found our office team and engineer helpful and efficient, and that you feel we've provided good value for money. Your recommendation really does mean the world to us.

Thank you again for taking the time to leave such kind feedback and for supporting our local family business. We look forward to helping you again whenever you need us.

Best wishes,

Karen, Steve, Tony & The Suddies Team

Reply from Suddies

Apr 13, 2024

Thank you so much for your review.
I will pass it on to Tony and Steve.

Reply from Suddies

Aug 4, 2026

Thank you so much for your fantastic review and for taking the time to share your experience.

We're delighted to hear that you were so pleased with Steve's work. Installing a new integrated appliance isn't always straightforward, especially when removing an older one that's seen better days, but we're so pleased everything went smoothly and that Steve was able to get your new larder fridge installed and ready to go.

It's lovely to know you appreciated his punctuality, care, and attention to detail, as well as taking the time to explain everything before he left. We believe those little touches are just as important as the repair or installation itself.

As a family-run business, recommendations like yours mean so much to us, and we're incredibly grateful for your support.

Thank you again for choosing Suddies. We hope you enjoy your new fridge for many years to come, and if you ever need us again, we'll be here to help.

Best wishes,

Karen, Steve, Tony & The Suddies Team

Reply from Suddies

Aug 4, 2026

Thank you so much for your lovely review and for your continued support over the years.

We're always happy to help where we can, and if a problem can be safely resolved with a bit of advice over the phone, we would much rather save our customers the cost and inconvenience of a call-out.

As a family-run business, we really appreciate customers who take the time to share their experiences, especially those who have trusted us on more than one occasion. Your recommendation means a great deal to us.

Thank you again for choosing Suddies and for your kind words. We look forward to helping you again whenever you need us.

Best wishes,

Karen & The Suddies Team

Reply from Suddies

Aug 4, 2026

Thank you so much for your lovely review and for recommending Suddies.

We're delighted to hear that we were able to get your oven repaired quickly and save you the wait for parts. Our engineers carry a wide range of common spares with them, which means we're often able to complete repairs there and then wherever possible.

As a family-run business, we really appreciate customers taking the time to share their experiences. Your kind words and recommendation mean a great deal to us and help other local customers know they can rely on us.

Thank you again for choosing Suddies. We look forward to helping you again should you need us in the future.

Best wishes,

Karen, Steve, Tony & The Suddies Team

Reply from Suddies

Aug 4, 2026

What an absolutely fantastic review — thank you so much for taking the time to write this (and for making us smile!).

We have to say, "Bish Bosch Bash Suddies make a splash" may be one of the best review openings we've ever received! It's not every day we get a repair story told in rhyme, and you've certainly captured the frustration of a blocked washing machine perfectly.

We're delighted that Karen was able to put your mind at ease and that Steve could come to the rescue and defeat the dreaded sock, rag and mystery gauze causing all the trouble!

As a family-run business, we really appreciate customers who take the time to share their experiences, and a review like this is something we'll remember for a long time. Thank you for choosing Suddies and for your fantastic recommendation.

We hope your Bosch continues to behave itself — but if it ever decides to cause more mischief, you know who to call!

With our sincere thanks,

Karen, Steve & The Suddies Team

Reply from Suddies

Aug 4, 2026

Thank you so much for your wonderful review and for your continued support over the years.

We're sorry you had the frustration of being left with an appliance that hadn't been installed properly, but we're delighted we could step in and get your dishwasher sorted for you. We know how disappointing it is when you've paid for a service and don't receive the help you expected.

It's also lovely to hear that we were able to help with your Sebo vacuum cleaner and give it a service too. We really believe in looking after appliances and keeping them working for as long as possible wherever we can.

As a family-run business, your kind words mean a great deal to us. We pride ourselves on offering friendly, professional advice and making sure our customers feel looked after from the first phone call through to the completed job.

Thank you again for your fantastic recommendation and for trusting Suddies with your appliances. Customers like you are the reason we love what we do.

With our sincere thanks,

Karen, Steve, Tony & The Suddies Team