There was a mistake with my order and they apologized and gave me multiple options which i think was more than fair. They responded promptly and honestly, which i appreciate as some with customer... See more
Company replied
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There was a mistake with my order and they apologized and gave me multiple options which i think was more than fair. They responded promptly and honestly, which i appreciate as some with customer... See more
Company replied
Wanted to support uk businesses- just wanted a good budget DAC - could have gone usual amazon but accidentally found Expound Top marks for them Ps need to ditch Royal mail 24 hours - took 3 days... See more
Company replied
I got a fantastic price and when I contacted them about an issue (Not of their making) they made good regardless. I cannot recommend them enough. I will be going back for more great deals and their ex... See more
The product came, looked new and the price was good. The product: SMSL SU-1 It took a bit longer than I expected and it was shipped from china instead of the uk. If i had bought from the... See more
Company replied
Discover professional audio equipment & music production software at Exound Pro Audio, where PASSION for professional audio meets innovation and expertise. Exound has been rooted in the professional audio industry for over a decade. Our unique and quality products can meet the expectations of musicians and audiophiles.
Office 16, 1st Floor, GRG House, Cobden St, M6 6NA, Salford, United Kingdom
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A really excellent DAC which significantly enhanced the output from my CD player and internet streamer. Great sound at an affordable price.
This is a must trying a company for all kind highest quality, DAC&AUDIO Interfaces, Audio Cables and amps, Speakers and a Mic,
software & plugins.
First time I noticed the company accidentally while I was surfing the net for a quality, powerful, simple and an updated headphone amplifier models. I seen very nice websites, with all needed informations+ with a welcoming offer pack and offer continuous for the happy customers. So I was one of them, I left my second order right after I received my first order two hours ago. My first purchase was perfect in all kinds . High class headphone amps, with super sound quality, colourful displays.
Super high quality services with the best highest quality and best prices audio technology available
I got a fantastic price and when I contacted them about an issue (Not of their making) they made good regardless. I cannot recommend them enough. I will be going back for more great deals and their excellent service!
Easy to order and pay great price for my purchase and fast delivery.
Reply from Exound Pro Audio
There was a mistake with my order and they apologized and gave me multiple options which i think was more than fair. They responded promptly and honestly, which i appreciate as some with customer service training.
I've had 2 weeks of dealing with several customer services and Exound Pro have been the best experience.
I would definately do business with them again.
Reply from Exound Pro Audio
Reply from Exound Pro Audio
Seems like a very professional and organised company. Easy Website ordering and quick delivery.
Reply from Exound Pro Audio
Reply from Exound Pro Audio
Reply from Exound Pro Audio
Speed, packaging, everything best I have experienced.
Was it worth for them? Yes. I went to check their website again if I could purchase more!
Reply from Exound Pro Audio
There were some issues with the visual presentation of the product, but the store responded quickly. Thank you very much for this.
Reply from Exound Pro Audio
Great deal on Komplete Standard. i was given really great support over WhatsApp from pre-sales questions through to installation. Really helpful, and was very polite and informative through-out. Highly recommended service - would 100% shop here next time. Signing up discount too :)
Reply from Exound Pro Audio
Reply from Exound Pro Audio
Reply from Exound Pro Audio
Dealt instantly with a new customer discount code query. Goods dispatched quickly, best price out there & even included free cables. Absolutely top-notch service!
Reply from Exound Pro Audio
Wanted to support uk businesses- just wanted a good budget DAC - could have gone usual amazon but accidentally found Expound Top marks for them
Ps need to ditch Royal mail 24 hours - took 3 days - had same issues with them for 24or 48 in last few months - may be because under new ownership
Reply from Exound Pro Audio
Very competitive price for the item and delivery with tracking was transparent and timely
Reply from Exound Pro Audio
Arrived quick and product is great, and was discounted!
Reply from Exound Pro Audio
The product came, looked new and the price was good.
The product: SMSL SU-1
It took a bit longer than I expected and it was shipped from china instead of the uk. If i had bought from the Chinese manufacturer it would have been a bit cheaper. There was no information that Exound would send from china, the choosing of the store was in good part to have a fast shipping and no border customs fees.
There were no fees, and the time to deliver wasn't terrible, but it wasn't as fast as Europe times we are used to.
In Exound favor, they did admit it and explain that this was most efficient way for this product, and were very friendly toned.
Note: After the Exound reply.
Thanks for replying.
In my opinion, just a heads up for the buyer is enough. It gives the buyer the chance to decide to order directly from China or through Exound (maybe with more confidence).
Suggestion, when you offer a bonus like an optical cable, do give the option to turn down the offer. While practical for other appliances I have, for this specific purchase the optical cable will not be used.
For completeness about the times, I ordered on January 9th and the product arrived at January 23rd. So, not fast but not months (like it used to be for china shipped goods).
Reply from Exound Pro Audio
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