Puckator EU Reviews 

66
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Everything went very smooth. All the paperwork was in order, the shipment was sent out quickly and arrived securely and well packed on our doorstep.

Rated 5 out of 5 stars

Understanding how much price di you have and if you don't have, easy can understand when the price will be back

Rated 4 out of 5 stars

The assortment is pleasing. The staff are very helpful. Deliveries are correct, but often some of the pre-paid goods do not arrive. As wholesalers, we could also have a constant discount. It is easy f... See more

Rated 5 out of 5 stars

I made an order, and a couple of items arrived damaged. Puckator sent a replacement, and even included an extra bonus. I'm completely satisfied and highly recommend them!

Company replied

Company details

  1. Wholesaler
  2. Ceramics wholesaler
  3. Household goods wholesaler
  4. Novelties Wholesaler

Written by the company

Quality wholesale gifts from the leading European giftware supplier - access prices in 30 seconds; free delivery on orders over 300€.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

66 reviews

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4.7

All reviews

(66)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

recommend

I made an order, and a couple of items arrived damaged. Puckator sent a replacement, and even included an extra bonus. I'm completely satisfied and highly recommend them!

5 November 2024
Puckator EU logo

Reply from Puckator EU

Good Morning,

My sincere apologies for the delay in responding to your enquiry. Our customer services response time is very important to us and we have not actioned your enquiry as we should have done.

I have personally responded to your email and actioned the damages this morning with replacements which will be sent today.

Please accept my apologies once again for the inconvenience caused.

Kind regards

Lou Harding
Office Manager

Rated 5 out of 5 stars

The ease of ordering from a company…

The ease of ordering from a company that has had to diversify and open a warehouse in Europe since the debacle of Brexit is a great relief. Great products without the hassle of having to battle with customs. My store is in Greece and I previously bought Puckator items from the UK but now can do so from their EU warehouse which for me is one less headache. Fabulous items that are delivered quickly. Keep up the good work!

28 August 2024
Rated 5 out of 5 stars

SUPER 😀

I am very satisfied with all the items I bought. The descriptions of the individual items are accurate. Fast delivery and fast response to emails.

17 June 2024
Rated 5 out of 5 stars

Wonderful company to deal with

Wonderful company to deal with! I ordered and it was packaged and shipped out on the same day. Everything was packaged to perfection and nothing broke or got damaged.
They also gave me a free gift and I thought this was so kind and thoughtful.
Will 100% be shopping again, I couldn't be happier that I've found a reliable supplier

29 February 2024
Rated 5 out of 5 stars

Everything is fine

Everything is fine, service stuff very helpful. Just card payment option could be fixed, as card payment not working for us at least 4 months.

2 February 2024
Puckator EU logo

Reply from Puckator EU

Hello

Thank you for your review. I'm sorry to hear you're having issues making card payments, i have flagged this with our tech team, who will look into the matter and hopefully get this sorted out as soon as possible.

Kind Regards

Kerrie Hamley

Customer Services Manager

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