sun.store Reviews 

51
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The sun.store team makes the experience of buying solar equipment much smoother. The platform not only helps you to find dealers all around Europe with the best price and availability, but follows up... See more

Rated 5 out of 5 stars

I’m very happy with my experience as a seller on Sun.store. The platform is easy to use, professional, and provides a great way to connect with customers across the solar market. The team is responsiv... See more

Rated 5 out of 5 stars

These guys are good. I like their live WhatsApp support. They can be a little suspicious and shady at times with some transactions. But their platform is the best there is in the EU and abroad.

Rated 5 out of 5 stars

Sunstore has been an excellent platform for us, both as buyers and sellers. With its wide range of products, user-friendly interface, and reliable system, we can easily list our items for sale while a... See more

Company replied

Company details

  1. Solar energy equipment supplier
  2. Battery Wholesaler
  3. Electrical wholesaler
  4. Online marketplace

Written by the company

sun.store is the leading online marketplace for solar equipment, providing a one-stop platform for installers and solar professionals to source all their photovoltaic (PV) components conveniently and at competitive prices. Designed to simplify the procurement process, sun.store offers a comprehensive selection of solar modules, inverters, storage solutions, and other essential accessories from over hundreds of trusted manufacturing brands. The platform serves customers across Europe, offering more than 3 GW of solar products from a wide network of warehouses, ensuring easy access to the best deals. With a user-friendly interface that supports multiple languages and features like secure payments, easy price comparisons, and robust logistics support, sun.store is transforming the way solar equipment is bought and sold. What sets sun.store apart is its transparency and reliability. The platform offers tools for comparing multiple offers from different suppliers, democratizing access to competitive pricing and making it an ideal solution for both established installers and newcomers in the market. By supporting a vast array of products and brands—including industry leaders like Longi, Jinko Solar, and Huawei—sun.store ensures that buyers have access to a variety of top-quality options that meet their diverse project needs. Whether you are a small installer or a distributor, sun.store is dedicated to empowering your solar journey with efficiency, security, and ease. Discover how sun.store is enhancing solar trading across Europe and helping drive the renewable energy revolution forward.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

51 reviews

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No recent history of asking for reviews

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4.5

All reviews

(51)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

These guys are good

These guys are good. I like their live WhatsApp support. They can be a little suspicious and shady at times with some transactions. But their platform is the best there is in the EU and abroad.

2 September 2026
Unprompted review
Rated 5 out of 5 stars

The sun.store makes your life easier

The sun.store team makes the experience of buying solar equipment much smoother. The platform not only helps you to find dealers all around Europe with the best price and availability, but follows up the complete process from invoicing and safe payments with Stripe to shipping tracking, customs clearance and final delivery. Once we had a problem with paying too much to a supplier, and the money was returned in 2 days with Stripe. Another time, a dealer sent us an order without tracking number and got unresponsive afterwards. The sun.store team intervened immediately and chased the dealer to gives us frequent updates. We recommend the platform strongly.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

I’m very happy with my experience as a…

I’m very happy with my experience as a seller on Sun.store. The platform is easy to use, professional, and provides a great way to connect with customers across the solar market. The team is responsive and supportive, and I’m looking forward to continuing to grow my business through Sun.store.

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Sunstore is strong partner

Sun store is strong partnership and they are fast and trusted

28 July 2026
Unprompted review
sun.store logo

Reply from sun.store

Thank you, Yusuf! "Fast and trusted" is exactly the partnership we want to build - we're glad to have you with us.

Rated 5 out of 5 stars

The purchase process went well

The purchase process went well. The sender's communication was a bit so-so. The purchase process takes about a week and the shipment delivery takes 1-2 weeks.

6 April 2026
Unprompted review
sun.store logo

Reply from sun.store

Thank you Santeri! Happy the purchase went smoothly. We hear you on the seller communication - we're continuously working with our merchants on keeping buyers well-informed throughout the process. Hope to see you back on sun.store soon!

Rated 5 out of 5 stars

good price

good price, fast delivery

11 June 2026
Unprompted review
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Reply from sun.store

Thank you Bogdan! Great prices and fast delivery — exactly what we aim for.

Rated 5 out of 5 stars

Excellent platform and professional partnership.

Excellent platform and professional partnership.

As a supplier working with SunStore, I have had a very positive experience with their marketplace. The platform is clear, well-structured, and makes it easier to connect with serious buyers in the solar industry.

The SunStore team is professional, responsive, and supportive whenever needed. Communication is smooth, orders are handled efficiently, and the overall process is reliable from start to finish.

It is a pleasure to work with a platform that understands the solar market and provides a serious environment for both suppliers and customers.

I highly recommend SunStore as a reliable and professional platform for the solar energy sector.

29 January 2026
Unprompted review
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Reply from sun.store

Thank you Yohan, this is exactly the kind of supplier partnership we want to build! We're glad the platform works well for you and that our team has been responsive and supportive. Looking forward to growing together in the solar market.

Rated 5 out of 5 stars

Easy to order

Easy to order, easy to get it delivered and when a step in the process fails the helpdesk works fine.
In my case it was 'the last mile' that fails. A transporter delayed the delivery for 4 weeks because we live in the backyard of Crete. One phonecall and it was delivered as planned.

2 June 2025
Unprompted review
sun.store logo

Reply from sun.store

Thank you for your feedback! We're glad our support team could quickly help resolve the delivery issue and get everything delivered successfully. Enjoy your purchase.

Rated 5 out of 5 stars

Very good price

Very good price, fast delivery. Choice of supliers.
Good service

17 December 2025
Unprompted review
sun.store logo

Reply from sun.store

Thank you! We appreciate your review and are glad you had a good experience with us.

Rated 5 out of 5 stars

everything perfect!

22 April 2026
Unprompted review
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Reply from sun.store

Thanks a lot for the feedback! Glad to hear everything hit the mark. We're here whenever you need more gear.

Rated 5 out of 5 stars

I had a great experience

I had a great experience purchasing a solar energy system from sun.store S.A. with delivery to Ukraine. The payment process on our side was quite challenging, as our bank repeatedly requested additional documents and information, which significantly delayed the transaction.

Throughout this entire process, Sebastian was extremely supportive, responsive, and attentive. He stayed in constant contact, patiently assisting with every request and helping to move things forward despite the difficulties.

The marketplace itself is very convenient and user-friendly, and the level of customer support is truly outstanding. I highly recommend sun.store S.A. to anyone looking for a reliable and professional partner in the solar industry.

16 April 2026
Unprompted review
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Reply from sun.store

Thanks a lot for your kind review! It’s great to hear that you’ve had positive experiences with Sun.store and feel comfortable using our platform. We truly value your trust and hope to see you back again soon.

Rated 5 out of 5 stars

Great marketplace for Solar material

Great marketplace for Solar material. Sun.store makes it safe to buy from strangers. I keep coming back. So far only good experiences.

9 April 2026
Unprompted review
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Reply from sun.store

Thank you for your kind words! We're delighted to hear that your experiences with Sun.store have been consistently positive and that you feel safe using our marketplace. We truly appreciate your trust and look forward to supporting you again in the future.

Rated 1 out of 5 stars

I do not recommend delivery through…

I do not recommend delivery through sun.store if you do not have strong nerves. Very difficult communication, I do not respond within days

10 March 2026
Unprompted review
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Reply from sun.store

Thank you for your feedback. We’re very sorry to hear about your experience and the difficulties with communication and delivery. This is not the level of service we aim to provide. Please feel free to contact us at contact@sun.store so we can look into the issue and help resolve it. We appreciate you bringing this to our attention.

Rated 1 out of 5 stars

Totally unreliable

Totally unreliable. I have registered on sun.store and got approved as a seller on 17 Nov 2025. I listed my products on their store and sent them 7 reminders to upload the product details but nothing has been done yet. As for their offered sellers most of the offers are misleading and the sellers are unreponsive

30 December 2025
Unprompted review
sun.store logo

Reply from sun.store

Dear Bernard,

Thank you for taking the time to share your feedback. We’re genuinely sorry for the frustration caused by the delays and lack of communication you experienced — this is not the standard we aim to deliver.

Seller onboarding and product publication should be handled promptly, and it’s clear that in your case this process did not work as intended. We are currently reviewing the internal handling of seller requests from that period to understand why your reminders were not addressed and to ensure similar situations do not happen again.

Regarding the quality and responsiveness of sellers on the platform: we actively monitor seller behavior and continuously refine our verification and moderation processes. Feedback like yours is important in helping us identify gaps and improve marketplace reliability.

We would very much appreciate the opportunity to look into your specific case in detail and address any outstanding issues directly.
We will contact you shortly, to resolve our case.

Thank you again for your honest feedback — it helps us improve.

Kind regards,
sun.store Team

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