Learned a lot from Louise at Land of Beds Helsby - much more a professional sales operation than the usuals. I left several of the other showrooms over the last few days thinking of not bothering to b... See more
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Review summary
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I contacted land of beds for a price match on a mattress. I submitted by info via the price match form and requested they call me back. Charley promptly called me back that afternoon and guided me th... See more
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Irene was so knowledgeable about the beds and explained everything to my husband and I and also to are granddaughter who we were looking for a bed for. She took the time to explain about each bed we l... See more
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On our first visit we were shown all the beds that fit our criteria. We were then emailed with all the relevant information. On our second visit we met with Lucy once again who continued to be very h... See more
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Company details
- #44 of 115 best companies in Bed shop
- #33 of 86 best companies in Bedding Shop
- #86 of 227 best companies in Bedroom furniture shop
- #32 of 86 best companies in Mattress Shop
About Land of Beds
Written by the company
Welcome to Land of Beds, one of the UK's most trusted independent bed and mattress retailers.
At Land of Beds, we've spent 50 years helping customers achieve a better night's sleep. Rated 4.6 by over 9,000 Trustpilot reviewers, we're proud to be multi award winning, including Family Business of the Year 2026 and National Bed Federation Online Retailer Finalist 2025.
As an independent retailer, we're not tied to any single brand, so our advice is genuinely free and unbiased. Many of our mattresses come with a sleep trial, so you can buy with confidence, knowing it's right for you before you commit.
Our mission is simple: to help as many people as possible get a great night's sleep. Whether you prefer shopping online, chatting with us, or visiting us in person, we're here to make your experience smooth, convenient and enjoyable.
Shop Your Way
Online: Explore our full range at www.landofbeds.co.uk.
Call Us: Speak directly to our friendly team at 01928 242829.
Live Chat: Get instant support via our website.
In Store: Visit us in Helsby or Wigan, where a warm welcome and expert advice await you.
We don't just sell beds and mattresses, we also offer a wide range of bedding to help you complete your bedroom look.
We offer nationwide delivery, with free mainland UK delivery on orders over £100. Our online Help and Advice section is packed with FAQs and buying guides, developed with input from sleep experts including physiologist Dr Nerina Ramlakhan and retired GP Dr Katrina O'Donnell, so you can shop with real confidence. Our award winning team is always on hand to help.
Customer feedback is at the heart of everything we do. Every review helps us improve our range and service, and gives new customers confidence when searching online for a trusted, independent bed and mattress retailer.
Thank you for choosing Land of Beds. We're here to help you sleep better.
Contact info
98 Chester Road, WA6 0DW, Helsby, United Kingdom
- 01928 242829
- www.landofbeds.co.uk
4.7
Excellent
10k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Great service
2 September 2026
Fab fab fab we love our new memory foam…
Fab fab fab we love our new memory foam mattress best night sleep we've had in years & what a fantastic price too don't hesitate honestly you won't regret it 🙂👍
18 August 2026
Reply from Land of Beds
Thank you, Marion! We’re so pleased to hear you felt welcomed and well looked after. We look forward to welcoming you again in the future.
Great service from Charley, thank you
Charley helped me with a price match and placing the bed order for my parents. She was extremely helpful and went the extra mile to ensure my parents needs were met. Thank you Charley, the delivery date was also arranged the same day, brilliant!
4 September 2026
Unprompted review
Reply from Land of Beds
Thanks, Lis! It’s lovely to hear how helpful Charley was and that she went the extra mile to make sure everything was sorted for your parents. We’ll make sure she sees your kind words.
Ordered 2 tempur pillows and paid for…
Ordered 2 tempur pillows and paid for next day delivery which should have arrived yesterday. Today I am still waiting for them to be delivered.
3 September 2026
Reply from Land of Beds
Thanks for your feedback. We appreciate how frustrating it can be when you’re expecting an order and it hasn’t arrived within the expected timeframe. We’re sorry for the inconvenience caused by the delay and appreciate your patience while your pillows make their way to you.
Great service
Ordered a new mattress and when I realised I’d ordered the wrong one (my fault) I contacted them to change the order.
Sophie handled this superbly and new mattress was delivered this week after only a few days.
Great service and also price matched.
27 August 2026
Maria was excellent and very helpful
Maria was excellent and very helpful. She listened to our requirements and helped us to choose the right bed and mattress for us, no hard sell at all and we were not rushed. Really happy with our purchase and our experience at Land of Beds and would highly recommend.
4 September 2026
I have had i before and found it very…
I have had i before and found it very comfortable so would not use anything else 0
2 September 2026
Reply from Land of Beds
.Thanks for coming back to us. It’s always lovely to hear from customers who know what works for them, and we really appreciate you choosing Land of Beds again. We’re delighted to be part of your mattress journey.
Shopping made simple
I found the whole process of ordering the Matress and obtaining information about it very easy. The operators knew their stuff and were very polite and courteous so far so good.
1 September 2026
Reply from Land of Beds
Thanks, Eddie, for taking the time to share your experience. It’s great to hear you found everything straightforward and that our team could provide the advice you needed along the way. We really appreciate your feedback and are pleased to have made the process a smooth one for you.
We don’t go anywhere but Land of Beds.
The sales lady was really helpful and informative. We were allowed plenty of time to try the mattresses and didn’t feel pressured at any time. We have bought mattresses from Land of Beds before and we don’t even bother to look at other providers as we are so happy with the quality and service at Land of Beds.
1 September 2026
Reply from Land of Beds
Thanks for choosing Land of Beds once again. It’s lovely to hear that you continue to trust us when it’s time for a new mattress, and we really appreciate your loyalty over the years. We’ll be sure to pass your kind comments on to the team - they’ll be delighted to hear them!
Brilliant experience with land of bed
Brilliant experience with land of bed!
The bed is lush I’ve got the Tall Mia black fabric ottoman bed! And it’s lush
Took me 20 mins to pop up easy as anything! Storage underneath is amazing! (Well needed) the bed looks lush! My mattress is also from land of beds which is the high grove stretton double and it’s lush and sooo comfy!
Well recommended for price, communication and delivery! Fab company!
Thank you land of bees :)
20 August 2026
Unprompted review
Reply from Land of Beds
We’re thrilled to hear you’re loving both your new bed and mattress, and that the assembly was nice and straightforward. We really appreciate you choosing Land of Beds and taking the time to share your experience.
What a lovely morning choosing a bed…
What a lovely morning choosing a bed with Charley in Helsby! Very knowledgeable and friendly , looking forward to our new arrival!
Would much rather have a family run business than other companies , thank you Charley, Angela F
3 September 2026
Unprompted review
Reply from Land of Beds
Thanks, Angela, for leaving a review! We’re delighted you had such a positive experience with Charley. We’ll make sure she sees your lovely words. Thank you also for choosing to support our family business - it really does mean a lot to us!
Friendly and knowledgeable staff
Friendly and knowledgeable staff.
Julie and Nicole were oustandingly helpful.
Their experience was a major help in choosing a new bed.
2 September 2026
Unprompted review
Reply from Land of Beds
Thank you for sharing your experience! We’re so pleased Julie and Nicole were able to help you find the right bed. We’ll be sure to pass your kind words on to them.
Reply from Land of Beds
Hi Wendy, thanks for your feedback. We completely understand that waiting for your new bed can be frustrating when you’re looking forward to receiving it. Your order is on track within the 7–14 day delivery timeframe given for this product, and we hope it won’t be too much longer before it arrives. We really appreciate your patience and appreciate you choosing Land of Beds.
Perfect Posh Pillows
Ordered my two Hypnos pillows on Bank Holiday Monday and received them today, Wednesday. I think that is excellent service, and the pillows are perfect as I knew they would be.
31 August 2026
Reply from Land of Beds
Thank you, Graham! We’re delighted you’re happy with the service and your new Hypnos pillows. Enjoy a great night’s sleep!
Reply from Land of Beds
Thanks for sharing your thoughts! We’re so glad Maria was able to help and make your experience a positive one. If you need any further assistance, please don’t hesitate to get in touch.
Great help in showroom
I went today to land of beds at Helsby to buy a bed and headboard. Julie was extremely helpful, knowledgeable and patient in assisting my choices and purchase. She listened carefully to me and really wanted to make sure I was happy and she didn’t push the most expensive options that I was considering. Great service, I’m looking forward to taking delivery.
1 September 2026
Unprompted review
Reply from Land of Beds
Thanks for sharing your experience, Paul. Finding it easy to order is exactly what we strive for so we’re thrilled to hear we met your expectations. We look forward to welcoming you again in the future.
Overall very good..beds are solid and…
Overall very good..beds are solid and well made good quality and attractive to look at
16 July 2026
Reply from Land of Beds
Thanks for your review, Paul! We’re really pleased you’re happy with your experience so far. As we’re always looking to improve, we’d love to know if there’s anything we could have done to make your service experience a five-star one. We’d really value your feedback!
Quick service on a weekend
I could not get the order to go through after approving in my banking app so messaged the company on Saturday night of a public holiday weekend. On Sunday morning I received a call and was able to place my order over the phone really easily.
30 August 2026
Reply from Land of Beds
Thanks for sharing your experience, John! We’re so pleased we could help get everything sorted and make placing your order nice and easy. Our team is always happy to help, and we really appreciate you choosing Land of Beds!
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