Learned a lot from Louise at Land of Beds Helsby - much more a professional sales operation than the usuals. I left several of the other showrooms over the last few days thinking of not bothering to b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I contacted land of beds for a price match on a mattress. I submitted by info via the price match form and requested they call me back. Charley promptly called me back that afternoon and guided me th... See more
Company replied
Irene was so knowledgeable about the beds and explained everything to my husband and I and also to are granddaughter who we were looking for a bed for. She took the time to explain about each bed we l... See more
Company replied
On our first visit we were shown all the beds that fit our criteria. We were then emailed with all the relevant information. On our second visit we met with Lucy once again who continued to be very h... See more
Company replied
Company details
- #43 of 116 best companies in Bed shop
- #33 of 86 best companies in Bedding Shop
- #86 of 228 best companies in Bedroom furniture shop
- #32 of 86 best companies in Mattress Shop
About Land of Beds
Written by the company
Welcome to Land of Beds, one of the UK's most trusted independent bed and mattress retailers.
At Land of Beds, we've spent 50 years helping customers achieve a better night's sleep. Rated 4.6 by over 9,000 Trustpilot reviewers, we're proud to be multi award winning, including Family Business of the Year 2026 and National Bed Federation Online Retailer Finalist 2025.
As an independent retailer, we're not tied to any single brand, so our advice is genuinely free and unbiased. Many of our mattresses come with a sleep trial, so you can buy with confidence, knowing it's right for you before you commit.
Our mission is simple: to help as many people as possible get a great night's sleep. Whether you prefer shopping online, chatting with us, or visiting us in person, we're here to make your experience smooth, convenient and enjoyable.
Shop Your Way
Online: Explore our full range at www.landofbeds.co.uk.
Call Us: Speak directly to our friendly team at 01928 242829.
Live Chat: Get instant support via our website.
In Store: Visit us in Helsby or Wigan, where a warm welcome and expert advice await you.
We don't just sell beds and mattresses, we also offer a wide range of bedding to help you complete your bedroom look.
We offer nationwide delivery, with free mainland UK delivery on orders over £100. Our online Help and Advice section is packed with FAQs and buying guides, developed with input from sleep experts including physiologist Dr Nerina Ramlakhan and retired GP Dr Katrina O'Donnell, so you can shop with real confidence. Our award winning team is always on hand to help.
Customer feedback is at the heart of everything we do. Every review helps us improve our range and service, and gives new customers confidence when searching online for a trusted, independent bed and mattress retailer.
Thank you for choosing Land of Beds. We're here to help you sleep better.
Contact info
98 Chester Road, WA6 0DW, Helsby, United Kingdom
- 01928 242829
- www.landofbeds.co.uk
4.7
Excellent
10k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything to frank all went perfectly!
11 July 2026
Reply from Land of Beds
Thanks for your feedback! We’re delighted to hear everything went perfectly. Thanks for choosing Land of Beds!
Today I bought my second Dormeo…
Today I bought my second Dormeo Octaspring hybrid mattress. I was more than pleased with the last one. Lucy was very helpful, answered all I needed to know, and it was definitely easy to order.
25 August 2026
Reply from Land of Beds
Thanks for coming back to us, Elizabeth! We’re delighted you were so pleased with your first Dormeo mattress and that Lucy could help with your second purchase. We’ll be sure to pass on your kind words!
Reply from Land of Beds
Thanks for the PERFECT review, Simon! We’re thrilled you’re so happy with the item, quality and price. Thanks for choosing Land of Beds!
I could tell this was a family owned…
I could tell this was a family owned business immediately they answered the phone - polite, respectful and courteous. A pleasure to do business with.
25 August 2026
Reply from Land of Beds
Thanks for sharing your experience, Peter! We’re delighted you could feel the difference from the very first phone call. Being a family-run business means a lot to us, so your kind words are really appreciated.
Great experience
Mainly was the operative on the phone. Polite efficient, also very helpful with the product. A credit to the company
25 August 2026
Reply from Land of Beds
Thanks for your feedback, Martin! We’re delighted to hear our team member was polite, efficient and helpful. We really appreciate your kind words and will be sure to pass them on!
Reply from Land of Beds
Thanks for your feedback! We’re delighted you found ordering easy and were pleased with our online and phone customer service. Thanks for choosing Land of Beds!
Smooth stress-free service
Experience in the showroom was great; clear and concise information and smooth friendly service that suited my decisive buying style.
Delivery was timely and speedy when the men arrived, Tony and Mike were really professional and polite.
19 August 2026
Unprompted review
Reply from Land of Beds
Thanks for your feedback, Natalie! We’re delighted you had such a great experience in the showroom and that Tony and Mike provided a professional and friendly delivery service. We’ll be sure to pass on your kind words!
Learned a lot from Louise at Land of…
Learned a lot from Louise at Land of Beds Helsby - much more a professional sales operation than the usuals. I left several of the other showrooms over the last few days thinking of not bothering to buy a new mattress / divan bed. Louise answered everything I wanted to know and I especially appreciated the lack of pressure ! I wouldn't go anywhere else - hopefully I won't need to for quite a long time as I believe the choice Louise helped me to make will be a long term solution to my back and other age related issues.
24 August 2026
Reply from Land of Beds
Thanks for leaving a review, Eric! We’re delighted Louise could help you find the right mattress and bed without any pressure. We’ll be sure to pass your kind words on to her. Thanks for choosing Land of Beds!
Easy to order
Just at yhe stage of ordering. Simple easy to follow. Delivery not for 3 weeks. Lets hope next stages go as well
22 August 2026
Reply from Land of Beds
Thanks for your feedback, Shelagh! We’re pleased to hear you found ordering simple and straightforward. We look forward to delivering your new mattress soon.
Very good service
Very good service and a reasonable price for my Hypnos mattress.
I would like to thank Louise for her help with the ordering process and arranging the delivery on the day I wanted. Very professional.
The delivery was also a very smooth process.
17 August 2026
Unprompted review
Reply from Land of Beds
Thanks for your feedback, David! We’re delighted Louise could help with your order and arrange delivery for a day that suited you. We’ll be sure to pass on your kind words to her. Enjoy your new Hypnos mattress
Ordering really easy to use website…
Ordering really easy to use website with lots of information. Everything you need
21 August 2026
Reply from Land of Beds
Thanks for your feedback, Anita! We’re so pleased you found our website easy to use and had everything you needed. Thanks for choosing Land of Beds!
Knowledgeable, patient, and courteous
Lucy, to whom I spoke, was knowledgeable about the various products she described. She was extremely patient and courteous with me as it took me a long time to decide which mattress to purchase.
21 August 2026
Reply from Land of Beds
Thank you for your feedback! We’re so pleased to hear Lucy was knowledgeable, patient and courteous while helping you find the right mattress. We’ll be sure to pass your kind words on to her. Thanks for choosing Land of Beds!
I would have given Land of Beds a…
I would have given Land of Beds a higher rating, however the arrangements around their delivery company were a fiasco. It was impossible to get in touch with the delivery company directly or Hypnos to carry out a simple function such as change of delivery date
This took a lot of time with regard to emailing Land of Beds several times and it was only after their intervention, and much frustration that we eventually managed to arrange a delivery
13 June 2026
Reply from Land of Beds
Thank you for sharing your feedback, Irene. We’re sorry to hear you found the delivery arrangements frustrating. We really appreciate you taking the time to share your experience, as we take all feedback seriously and are always looking for ways to improve our service.
Great place
Great place, nice and friendly staff. They were very helpful in my choosing. Thanks
23 August 2026
Unprompted review
Reply from Land of Beds
Thanks for your feedback, Gemma! We’ll be sure to pass your kind words on to Julie. We’re delighted she could help and made your experience a positive one!
Julie was very helpful
Julie was very helpful, informative and friendly. Nothing was too much trouble for her. Thanks Julie
23 August 2026
Unprompted review
Reply from Land of Beds
Thanks for your feedback, Gemma! We’ll be sure to pass your kind words on to Julie. It’s great to hear she was so helpful and made your experience a positive one. Thanks for choosing Land of Beds!
To order was great can’t comment on the…
To order was great can’t comment on the bed until get it delivered
21 August 2026
Reply from Land of Beds
Thanks for choosing Land of Beds, Graham! We’re glad to hear ordering was a great experience. Once you’ve received your bed and had a few weeks to try it out, we’d love to hear what you think!
Quick delivery
Delivered quickly within a couple of days from the order. Quite easy for two people to put bed frame together.
21 August 2026
Reply from Land of Beds
Thanks for choosing Land of Beds, John! We're delighted your delivery was so quick and that you found the bed frame easy to put together. Enjoy your new bed!
Great service
Mattress we wanted at best price we could find & free delivery, advised within 10 days but actually arrived just two days after ordering.
16 August 2026
Reply from Land of Beds
Thanks for choosing Land of Beds! We're delighted to hear your mattress arrived sooner than expected and that you were pleased with the price and service.
Reply from Land of Beds
Thanks for leaguing a review! We're so pleased you found a good price, swift delivery and our website easy to use. We look forward to welcoming you again in the future.
mattress selection
I was looking on net for a hard mattress.
Land of bed had few of them. I started conversation on net about the given mattress. I ended up talking to Louise. I really appreciated excellent advice from her about seeing the bed in person as the shop was not far away from me.
I did go to shop and ordered a different mattress which was better and cheaper for my purpose. There was no hard sell from Louise at any point.
I really appreciate very good advice and help from her about choosing my mattress. She was great in giving me tiny discount in even the internet price.
20 August 2026
Unprompted review
Reply from Land of Beds
Thank you for leaving a review! We're delighted Louise was able to help you find the right mattress without any pressure. We’ll be sure to pass on your kind words to her.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.