the nicest customer service, every single person has been so lovely. Just dealing with a blender that ive had for over 15 years still going strong but some parts need replacing and I think it might be... See more
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My new Kenwood replaced my 71 year old Sunbeam Mixmaster. It has completely met my expectations. It is solidly built, so I expect to hand it on to my next generation, as the old one came to me.
Purchased a KMix food mixer on 21st March from Amazon for a few hunderd pounds and tried to register for extended Guarantee 8 days later and their site does not recognise a simple 7 digit serial numbe... See more
Company replied
Well to be honest if you want a kitchen mixer you don’t get better than a kenwood..I did a lot of research and kenwood kept coming up and I decided to go with it and I am a happy bread maker and cake... See more
Company details
- #117 of 137 best companies in Appliance shop
- #170 of 191 best companies in Electronics store
- #127 of 137 best companies in Kitchen supply shop
About Kenwood World
Written by the company
In 1947 Kenneth Wood had a vision. He saw a future where people would be inspired by brilliant engineering to cook creatively, every day.
Fast forward more than 75 years later and this vision is now a reality where home cooks all over the world cherish their Kenwood kitchen appliances. From the fifty-year-old stand mixers still going strong, to the excitement of unboxing the very latest food processor to take pride of place on the kitchen worktop, Kenwood remains the brand of choice for those with a passion for creating great food.
With a comprehensive line-up covering kitchen machines and stand mixers, to food processors and hand blenders, Kenwood is committed to delivering innovative and useful kitchen companions that stand the test of time.
Contact info
United Kingdom
- www.kenwoodworld.com
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Replied to 62% of negative reviews
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I had problems with the extra large…
I had problems with the extra large Kenwood mixer I bought at Currys Sydenham. There was an issue with the mixer. The electrical weighing function would not work, this in turn stopped the mixer working. I contacted both Kenwood and Currys. I was advised that I would need to return the mixer to the store I bought it from. That was the only support available to me, it had been delivered and there was no assistance in returning it. I had to get a friend to assist me in returning it.
Reply from Kenwood World
Very good quality products
Very good quality products and accessories, quick delivery after the order was completed. Great experience.
Site Does Not Recognise Their Own Products for Registration
Purchased a KMix food mixer on 21st March from Amazon for a few hunderd pounds and tried to register for extended Guarantee 8 days later and their site does not recognise a simple 7 digit serial number. Tried several more times and still unable too. If they cannot recognise their own products they I certainly cannot recommend them to anyone.
Reply from Kenwood World
the nicest customer service
the nicest customer service, every single person has been so lovely. Just dealing with a blender that ive had for over 15 years still going strong but some parts need replacing and I think it might be a bit outdated but everyone has been really helpful. Never normally write reviews but i was impressed!
Certainly solidly built…
My new Kenwood replaced my 71 year old Sunbeam Mixmaster. It has completely met my expectations. It is solidly built, so I expect to hand it on to my next generation, as the old one came to me.
Great Product.
Just dont waste your money 6months old…
Just dont waste your money 6months old dishwasher and support will not help as sold by currys and currys saying its a kenwood issue.
NEVER again buying any kenwood product.
Reply from Kenwood World
Good product shame about the delivery
No problems with the product ( which was a replacement for my old one that lasted 19 years !!)
But the delivery service was not good , having been informed the mixer had been delivered into a secured porch ( i dont have a porch) it was left next to my recycling bin , even though my son was in the house thankfully he recovered it before it was stolen/taken / or thrown away.
Good quality
Lovely colour toaster and kettle. Delivered promptly. Good quality and look really smart. Very pleased.
Fab machine
Love it strong and sturdy looks lovely on my worktop. Delivery was quick.
I used it make a fab cake
Competitive price and prompt delivery
Day 12 of waiting for order and for them to tell me where it is
I bought a stand mixer. The estimated delivery time is 1-3 working days. It has been twelve days. I got in touch with them via email and they replied over two days later but only answered one of my questions. The most important question, where my product is, wasn't answered so I emailed them again.
It has now been over three working days and they haven't got back to me. I just called them and it took 15 minutes to get through and then the person just hung up straight away when I got through. Really annoying and frustrating experience.
Swift delivery lovely product
The fast delivery was great
The fast delivery was great.
I’ve cream maker is fantastic and made great creamy ice cream.
My kitchen helper
Well to be honest if you want a kitchen mixer you don’t get better than a kenwood..I did a lot of research and kenwood kept coming up and I decided to go with it and I am a happy bread maker and cake baker,I am very very happy with my wonderful mixer
It took two days for the website to…
It took two days for the website to find my previous account details
Mixer
No problems, item delivered quickly, as described. So far works well, but time will tell! If it lasts as long as my last Kenwood mixer, 20+ years, I will be happy.
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