Kenwood World Reviews 

5,988
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

the nicest customer service, every single person has been so lovely. Just dealing with a blender that ive had for over 15 years still going strong but some parts need replacing and I think it might be... See more

Rated 5 out of 5 stars

My new Kenwood replaced my 71 year old Sunbeam Mixmaster. It has completely met my expectations. It is solidly built, so I expect to hand it on to my next generation, as the old one came to me.

Rated 1 out of 5 stars

Purchased a KMix food mixer on 21st March from Amazon for a few hunderd pounds and tried to register for extended Guarantee 8 days later and their site does not recognise a simple 7 digit serial numbe... See more

Company replied

Rated 5 out of 5 stars

Well to be honest if you want a kitchen mixer you don’t get better than a kenwood..I did a lot of research and kenwood kept coming up and I decided to go with it and I am a happy bread maker and cake... See more

Company details

  1. #117 of 137 best companies in Appliance shop
  2. #170 of 191 best companies in Electronics store
  3. #127 of 137 best companies in Kitchen supply shop

About Kenwood World

Written by the company


 

In 1947 Kenneth Wood had a vision.  He saw a future where people would be inspired by brilliant engineering to cook creatively, every day.  

Fast forward more than 75 years later and this vision is now a reality where home cooks all over the world cherish their Kenwood kitchen appliances.  From the fifty-year-old stand mixers still going strong, to the excitement of unboxing the very latest food processor to take pride of place on the kitchen worktop, Kenwood remains the brand of choice for those with a passion for creating great food.

With a comprehensive line-up covering kitchen machines and stand mixers, to food processors and hand blenders, Kenwood is committed to delivering innovative and useful kitchen companions that stand the test of time.

www.kenwoodworld.com/contact-us


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4.0

Great

TrustScore 4 out of 5

6k reviews

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Asks customers to review

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Replied to 62% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(5,988)

3,210 reviews in the last 12 months

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Rated 2 out of 5 stars

I had problems with the extra large…

I had problems with the extra large Kenwood mixer I bought at Currys Sydenham. There was an issue with the mixer. The electrical weighing function would not work, this in turn stopped the mixer working. I contacted both Kenwood and Currys. I was advised that I would need to return the mixer to the store I bought it from. That was the only support available to me, it had been delivered and there was no assistance in returning it. I had to get a friend to assist me in returning it.

7 June 2026
Kenwood World logo

Reply from Kenwood World

Dear Marjorie,
I am so sorry to hear about the trouble you experienced with your mixer's weighing function and the difficulty you faced when returning such a large item. We completely understand how frustrating and inconvenient it is to manage a return for a heavy appliance—especially without delivery support available—and we are truly grateful you were able to get assistance from a friend.

To help clarify, we can see that this machine was actually purchased directly from Kenwood rather than through Currys. We want to make sure your situation is properly reviewed and that you receive the support you need moving forward. Our team will be reaching out to you directly to gather a few more details and see how we can best assist you.

Thank you for taking the time to share this feedback, and please keep an eye out for our email so we can get this sorted for you.
Many thanks
Gemma, Kenwood UK

Rated 1 out of 5 stars

Site Does Not Recognise Their Own Products for Registration

Purchased a KMix food mixer on 21st March from Amazon for a few hunderd pounds and tried to register for extended Guarantee 8 days later and their site does not recognise a simple 7 digit serial number. Tried several more times and still unable too. If they cannot recognise their own products they I certainly cannot recommend them to anyone.

29 March 2026
Unprompted review
Kenwood World logo

Reply from Kenwood World

Dear Steve,
I am so sorry to hear about the frustration you’ve experienced while trying to register your new kMix stand mixer. Investing in a quality machine should be an exciting time, and it is deeply disappointing to hear how difficult the registration process became—especially when the site repeatedly failed to recognise your serial number.

We want to make sure your product is correctly registered for its guarantee and that this issue is resolved for you. I will be reaching out to you via Trustpilot to gather a few more details so we can assist with registering your mixer.

Thank you for bringing this to our attention, and please keep an eye out for our outreach so we can get this sorted for you.
Many thanks
Gemma, Kenwood UK

Rated 5 out of 5 stars

the nicest customer service

the nicest customer service, every single person has been so lovely. Just dealing with a blender that ive had for over 15 years still going strong but some parts need replacing and I think it might be a bit outdated but everyone has been really helpful. Never normally write reviews but i was impressed!

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Certainly solidly built…

My new Kenwood replaced my 71 year old Sunbeam Mixmaster. It has completely met my expectations. It is solidly built, so I expect to hand it on to my next generation, as the old one came to me.

25 June 2026
Rated 1 out of 5 stars

Just dont waste your money 6months old…

Just dont waste your money 6months old dishwasher and support will not help as sold by currys and currys saying its a kenwood issue.

NEVER again buying any kenwood product.

16 July 2026
Unprompted review
Kenwood World logo

Reply from Kenwood World

Good Afternoon Morgan,
Thank you for taking the time to leave your review.
This appliance is manufactured and sold by Currys, under a Licensing Agreement. Accordingly, Kenwood Ltd isn't the designer, manufacturer, importer or supplier of this product.

Curry's are solely responsible for all pre/post sales and all liabilities relating to the product. For advice on these products please contact Currys Customer Service Helpline (Know How) via:-

0344 561 1234

http://www.currys.co.uk/gbuk/contact-us-1181-theme.html

https://www.currys.co.uk/gbuk/repairs-369-commercial.html

I trust this information will enable you to contact the correct department for assistance.
Many thanks
Gemma, Kenwood UK

Rated 3 out of 5 stars

Good product shame about the delivery

No problems with the product ( which was a replacement for my old one that lasted 19 years !!)
But the delivery service was not good , having been informed the mixer had been delivered into a secured porch ( i dont have a porch) it was left next to my recycling bin , even though my son was in the house thankfully he recovered it before it was stolen/taken / or thrown away.

23 June 2026
Rated 2 out of 5 stars

Day 12 of waiting for order and for them to tell me where it is

I bought a stand mixer. The estimated delivery time is 1-3 working days. It has been twelve days. I got in touch with them via email and they replied over two days later but only answered one of my questions. The most important question, where my product is, wasn't answered so I emailed them again.

It has now been over three working days and they haven't got back to me. I just called them and it took 15 minutes to get through and then the person just hung up straight away when I got through. Really annoying and frustrating experience.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

My kitchen helper

Well to be honest if you want a kitchen mixer you don’t get better than a kenwood..I did a lot of research and kenwood kept coming up and I decided to go with it and I am a happy bread maker and cake baker,I am very very happy with my wonderful mixer

16 June 2026
Rated 5 out of 5 stars

Mixer

No problems, item delivered quickly, as described. So far works well, but time will tell! If it lasts as long as my last Kenwood mixer, 20+ years, I will be happy.

22 June 2026

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