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3.9
Great
369 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 70% of negative reviews
Typically replies within 1 week
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Too short screw for base and lower tray/plate
As I explained in an email, the screw is too short to connect the base and the lower/biggest tray so as for now the tray is not possible to connect or use. I have asked if you can send me another tray or a connection stick with a longer screw… It is supposed to be used in a wedding and this would be a great tray for our purpose. Best regards Siri Kleiveland
30 June 2026
Unprompted review
Reply from Kaufland.fr
Dear Siri Kleiveland,
Thank you for your feedback. We are very sorry to hear that the screw provided is too short, preventing you from assembling the tray for your upcoming wedding. We understand how important this special occasion is and want to help you as quickly as possible.
Since we do not have access to your order details or email correspondence via this platform, please contact our customer service directly through your Kaufland Marketplace customer account. Our team will gladly assist you with a replacement or solution.
Thank you for your patience, and we wish you a wonderful wedding celebration.
Best regards,
Your Kaufland Marketplace Team
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