Kakobuy Reviews 

345
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 270 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is very simple and straightforward, while the support team responds quickly to questions. Many consumers also strongly appreciate the affordable pricing, helpful warehouse photos, and fast delivery times that make shopping smooth and reliable. Some reviewers were not happy with unexpected shipping delays, mentioning that certain packages remain stuck in transit for weeks without clear tracking updates. A few other people also felt that the shipping prices can be surprisingly high and customer support occasionally provides repetitive automated responses instead of real solutions.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast shipping times and... See more

Price

Customers had positive experiences with price, frequently highlighting that shipping is very cheap and... See more

Order

Users describe ambiguous interactions with order experiences, as many consumers highlight the simple ordering... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising friendly and helpful support... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Guys, high shipping costs is not a scam. It's reality. Other companies like shein, temu, etc. just already added the shipping price to the item price, that's why what they sell is more expensive but s... See more

Rated 4 out of 5 stars

So far it’s been very good like i have ordered my first haul but i haven’t shipped it out yet but i will soon my experience as been amazing so far even tho im new

Rated 5 out of 5 stars

great agent, not too expensive. shipping takes a while to the uk but that’s expected with an agent. had 3 hauls and no major issues so far and customer service on discord quite helpful

Rated 5 out of 5 stars

Really simple to order! Great pictures (on request) and shipping is exactly as expected!


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

345 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(345)

299 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best agent. period.

One of the most professional and overall amazing shipping agents ! Iv never had any serious issues and any thing iv had a little trouble with they respond so quickly an with amaong customer service if i could id give them 10stars

29 October 2026
Unprompted review
Rated 5 out of 5 stars

Kakobuy is a amazing shipping agent I…

Kakobuy is a amazing shipping agent I had shipped an item to my house and the shipping was very cheap they had amazing discounts that other shipping agents didn’t have the customer service was very helpful and friendly the items had came to my house in very short time overall Kakobuy is definitely the go to and everyone should at least give it a try

11 September 2026
Unprompted review
Rated 5 out of 5 stars

One of the best china agents ever

One of the best china agents ever, i tried so many agents and they’re are the best. high quality and good shipping, i love this app if u think about buying stuffs from china, use it is so great

21 October 2026
Unprompted review
Rated 5 out of 5 stars

Honest review about Kakobuy

I first found out about Kako buy on Tiktok and thought it was for sure a scam. Skeptically I placed an order and it actually arrived around 2 weeks later. The clothes themselves were of great quality despite being really affordable and the customer support is great. The one thing I don’t like are the shipping prices but they’re understandable for a multitude of reasons and Kako always gives out a bunch of coupons and codes making it cheaper. Overall Kako is super underrated and a 5/5 from me I use it all the time.

26 October 2026
Unprompted review
Rated 1 out of 5 stars

Over two months of waiting – no package

I have been waiting for my package for over two months. Kakobuy has failed to provide a valid tracking number, confirm the package's location, or give me any clear information about the shipment.

Their customer service keeps sending generic replies asking me to be patient. Now they claim that if the package is lost, they will not issue a refund because I did not purchase shipping insurance.

This is unacceptable. I paid for shipping, and I expect my package to be delivered. Instead, I am left with no package, no concrete answers, and no guarantee of a refund.

Extremely disappointing experience. I would not recommend Kakobuy.

26 October 2026
Unprompted review

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