Kakobuy Reviews 

KakoBuy is a great app that I have been using and it has helped me to order stuff and it doesn’t take long to be delivered to my house. I’m really happy to be a member.

I use kakobuy for over a year and its prettry good. had no problems with it yet. and the people on the helping team are patient and nice

I bought some shoes for 60$ and they were like 1.3kg and the original shipping price was 25$ but they added a bunch of random taxes and it was 130$ ???? And yes I asked for a rehearsal and it didn’t help

I’ve had a really good experience shopping with Kakobuy. The shipping was surprisingly quick and my products arrived in good time and were genuinely good quality. I also found their online customer service to be really helpful and responsive whenever I needed assistance. Overall, everything went smoothly from ordering to delivery, and I’d definitely shop with Kakobuy again in the future. Definitely a great place to shop!

A very good Chinese agent with cheap products however the shipping gets a little too expensive for no reason. But I’m not complaning

Good experience so far
So far I've had a pretty good experience with Kakobuy. The ordering process was easy to figure out, and I really liked being able to see QC photos before shipping. My Ralph Lauren quarter-zip arrived at the warehouse with photos, and my Boston pair arrived afterward and was also checked.
The warehouse/rehearsal packing system is pretty useful because you can see the final weight and dimensions before choosing international shipping. My only real downside so far is that shipping to Panama can be quite expensive depending on the line you choose, although I understand the price is largely based on the carrier and destination.
I haven't received my parcel in Panama yet, so I can't comment on the final delivery experience, but so far I'm satisfied with Kakobuy and would use it again.

Its shit theyre scammers they didnt want to refund me, lied about shipping never buy from them

kakobuy has probably the cheapest shipping available with great qc photos not those low quality pictures from other sellers and shipment is also really fast i only had to wait a week and 2 days for my package to arrive

Don’t use kakobuy as your agent please. First of all they charge a lot for shipping, and when you ask them to vacuum seal the biggest items (like a puffer jacket) to reduce shipping costs, they only vacuum seal small t-shirts an stuff which doesn’t reduce the shipping cost by anything. And then when i received my package, about half of my items were damaged or actually broken. I made pictures right away to prove my point but for some reason they can only help you when you have an unboxing video, which is stupid because why would everyone need to video their unboxing. It’s not like i expect items to be broken when delivered. Now i litterally can’t use half of my items which i payed a lot of money for and they won’t help me in any way. Trash experience, will never use kakobuy again and please be warned.

good agent, shipping was smooth and customer support is helpful and replies fast, however they are quite expensive (shipping, bad exchange rates, surcharges and hidden fees). that’s really the only minus their qc is good too but for now I would stay away from them until they get their stuff right cause they have been getting hacked and had data breaches lately.

its very easy to ship something from china and its cheap. and in kakobuy i like support they replay fast and they very helpful

Review:
I am extremely disappointed with Kakobuy's customer service and fake insurance policy. I paid full insurance for my parcel (05163003749332), but they refuse to honor it. My package has been stuck in transit for 46 days with zero tracking updates for over a month. DPD confirmed they only received an electronic label and never physically received the parcel. Despite clear proof that the package is lost, support agents (Yiyi/Yaya) keep sending the exact same automated copy-paste responses telling me to "remain patient" without giving any concrete deadline or opening a formal claim. Do not trust their insurance service. I am filing a chargeback with my bank and will only update this review once my insurance claim is paid in full.

My biggest problem with Kakobuy is not even the shipping issue itself — it is their absolutely unacceptable customer service.

I have repeatedly contacted their customer service and explained the same thing over and over: I paid for a specific courier/shipping service, so either ship my parcel through the service I paid for, or, if certain sensitive items such as batteries are preventing shipment, remove those items with my permission and ship the rest through the original service.

Instead, they simply decided on their own to switch my parcel to another shipping service and then demanded an additional $60 from me.

What gives you the right to make decisions about my money and my parcel without my consent? This is my money. I paid for a specific service. You cannot simply choose a different, more expensive service on your own and then tell the customer to pay the difference.

What makes the situation even worse is the customer support. I have asked them the same questions repeatedly, and every time I receive essentially the same copy-paste response. They do not properly address the actual questions I am asking. There is no meaningful explanation, no proper solution, and no responsible person willing to take ownership of the situation.

A customer deserves basic respect and a clear explanation, especially when their money has already been taken.

If your system does not allow lithium-battery items to be shipped through a particular service, then the parcel should have been checked before taking the shipping payment. You should not take the customer's money first and only afterward tell them that the selected service cannot be used and demand another $60.

This is extremely poor customer service and a very frustrating experience. I strongly recommend that potential customers carefully consider Kakobuy's shipping procedures, additional charges, and customer support before trusting them with their money.

Honest

I’d give Kakobuy 3/5 stars. The service itself is okay, but the $40 shipping cost wasn’t made clear beforehand. Also, if you refund your order, you only get 80% of your money back and it takes around a whole week to receive the refund. Definitely check all the costs before buying

Easy to use fast shipping times good quality

The support team is quick and helpful, every man-powered process is fast and seamless, no website related issues.

its the best site i ever used itrs even better than og pandabuy.