After our wonderfully memorable holiday complete with far too many photos, I contemplated having a photo book made. My Facebook page was inundated with adverts, as I couldn’t make my mind up i... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Three years ago, after a trip to Europe, I wanted to create photo albums to preserve my memorable moments. After doing some research, I discovered Journi Print. I am grateful to Journi Print for help... See more
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It was so much fun and easy putting my vacation photo book together. And the results were AMAZING!! The book is beautiful and even nicer than I was expecting. A suggestion if you live in the United... See more
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To be able to upload a full iPhoto album, sorted by date, is amazing! It works without a hitch! Production and delivery time are usually very fast and excellently quality☺️ It costs probably a l... See more
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Company details
Written by the company
With Journi photo printing has never been quicker or easier. Designing beautiful photo books or personalized photo calendars is now as easy as taking the photos themselves. Treasure all your special moments in something you can hold in your hand and turn to forever!
Journi Customer Happiness Team
Written by the company
- Contact Us
- Tell us what's on your heart. If you have any problems, we always give our best to help you. Helpcenter - http://journiapp.com/faq Email - support@journiapp.com Facebook - http://facebook.com/journiapp https://www.journiapp.com/contact
Contact info
Goldschlagstraße 172/4/2/2+3, 1140, Wien, Austria
- +43720883638
- support@journiapp.com
- www.journiapp.com
4.6
Excellent
38k reviews
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great app to work with
23 July 2026
The AI was good however due to many…
The AI was good however due to many photos coming from many devices the generated dates were out of wack, which did lead to extended time rearranging the layouts, I do number my photos in order of events and name the file with these numbers, it would be better if the AI used this as the guide, other then that a fantastic experience thus far can't wait for my order to arrive
23 July 2026
Very easy to use and affordable.
23 July 2026
Take your time
It took a while for me to figure out how to use the site to get the result I wanted but it was well worth it. My photobook is stunning! The quality of the book itself is brilliant and the colour and clarity of the photos are really beautiful. Customer service were very responsive and helpful too. I will always use Journi for my future projects.
1 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Journi Print
Hi Julia,
we're very sorry to hear you weren't impressed with how your pictures turned out.
Could you email us at support@journiapp.com and let us know exactly what you're unhappy with? Our team will be glad to look into it with you.
I have not got it yet I just started it…so far it look good from what I seen till I get it look at photo book I seen good review
I have not got it yet I just started it today
22 July 2026
The process worked well but your…
The process worked well but your website offered a discount for first time order 20%. I never recieved a code or the discount. I reached out to customer service and I have not heard back from them.
22 July 2026
It was amazingly easy to put the book…
It was amazingly easy to put the book together. It was also extremely easy to edit. Thank you Journi.
16 July 2026
Beginning to End - Great experience!
App is so easy to use! My first vacation book came out so beautiful that it was a no brainer to use Journi for my second one. I will keep coming back!
22 July 2026
User friendly
It was pretty easy to arrange my book. I liked how the photos were arranged by date. That way I knew where they were from and could label them. I also liked how easy it was to move the pictures around.One suggestion- if the top and bottom margins on the dates could be smaller, it could sit with the page labels easier.
21 July 2026
Reply from Journi Print
Hello Ann, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience!
Thank you for your feedback. We'll pass it on to our team.
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
Journii photo books
I was previously using another photo book company but they were becoming very expensive. I stumbled across Journii by accident and decided to order a photo book from them. After getting used to their process, which didn't take long (I'm not great at computer stuff!), I managed my first book! I've since done 2 more. The quality is fantastic and the ability to individualise each page is great. I will certainly be doing more books and highly recommend them to anyone wanting beautiful memories.
8 June 2026
Reply from Journi Print
Hello, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience!
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
So easy to format the pictures and…
So easy to format the pictures and book. I really enjoyed creating my photo book! Thankyou Journi!
18 July 2026
Reply from Journi Print
Hello, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience!
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
I have used Journi Print to make a…
I have used Journi Print to make a number of photo books now. Excellent fast, service & a wonderful quality product delivered to my doorstep.
22 July 2026
Reply from Journi Print
Hello, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience!
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
Super easy to use
Super easy to use, great photo organization, very user friendly for edits.
21 July 2026
Reply from Journi Print
Hello, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience!
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
Extremely happy with the photo book…
Extremely happy with the photo book from Journi. It was above my expectation. I’ll definitely be creating more books from this company.
13 July 2026
Reply from Journi Print
Hello, thank you so much for your wonderful review, we truly appreciate the time you took to share your experience!
If you’d like, feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
As a small thank you, we’ve prepared a little gift for you! 🎁
Reply from Journi Print
Hello, thank you so much for your great feedback! It means a lot to us that you took the time to share your experience.
Feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
We’d love to thank you with a small gift! 🎁
Quick and easy travel books
It is so easy to create a photo book of your travels. Love this product.
21 July 2026
Reply from Journi Print
Hello, thank you so much for your great feedback! It means a lot to us that you took the time to share your experience.
Feel free to send us an email at support@journiapp.com with your Journi email address and a screenshot of your review.
We’d love to thank you with a small gift! 🎁
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