Ordered a fridge freezer on JC Campbells website on Friday.I received a e- mail on the same day stating the freezer wasn’t in stock & they would order it in for me. I then received a telephone call t... See more
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Written by the company
For over 45 years, J.C. Campbell Electrics has been established as one of Northern Ireland's leading independent electrical retailers. We have many happy customers who return to us, and it's easy to see why.
J.C. Campbell Electrics offers high quality domestic electrical appliances to suit every household at extremely competitive prices. We can offer everything from that much needed Washing Machine, Tumble Dryer or Fridge Freezer to the must have in Smart TVs, or Sound Systems. We provide our customers with first class products, excellent delivery and after sales service, all at unbeatable prices.
We are a family run business and value all our customers, whether they are shopping in store or online. Check out the reviews for yourself, or give us a call on +442887740519 and we will be happy to answer any of your questions.
Written by the company
Free Delivery to UK & ROI* over £50
84 Brackaville Road, Coalisland, BT71 4NJ, Tyrone, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
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Great,quick service / delivery, with an effective support team.
Thanks guys 😉
electric carving knife arrived on time and well packaged have never dealt with them before but will be looking in future a no hassle transaction
Reply from J.C. Campbell Electrics
Purchase supplied promptly and is proven to be appropriate to my need
Reply from J.C. Campbell Electrics
Not too long for delivery and wrapped item up as requested, as it was a present for my husband, so really pleased with the service. Thank you.
Reply from J.C. Campbell Electrics
Product great, very quick speed of delivery
Reply from J.C. Campbell Electrics
Reply from J.C. Campbell Electrics
Delivery was quick despite the distance, order arrived properly packaged and exactly as ordered.
Reply from J.C. Campbell Electrics
Fantastic service. Product was cheaper than anywhere else and delivery was quick. I would definitely use this company again and would definitely recommend them.
Reply from J.C. Campbell Electrics
Reply from J.C. Campbell Electrics
It wasn't "great" - I ordered online & what I ordered arrived! And now I'm being asked to rate my experience - when I buy milk from the local shop they just say "good morning"!
Reply from J.C. Campbell Electrics
Great customer service. Not just an internet order but a bit of care with the sale process through to despatch. Suzanne was very helpful.
Highly recommended
Reply from J.C. Campbell Electrics
One of the worst shopping experiences I have ever had. I strongly advise anyone considering purchasing from J.C. Campbell Electrics to think twice.
I purchased a dishwasher for £1,358, with delivery originally agreed for 6 October 2026. The appliance never arrived.
After numerous emails, broken promises and repeated assurances, I was told that the courier, Woodsides, would deliver it on Friday or, at the absolute latest, Saturday morning, 10 October.
Once again, NOTHING ARRIVED!
I wasted almost two weeks rearranging my work commitments, waiting for deliveries that never happened and constantly chasing the company for updates.
Eventually, the company acknowledged the failed delivery, apologised and confirmed that my order would be cancelled and a full refund issued.
You would think that would be the end of it. Unfortunately, it wasn't.
I STILL HAVE NOT RECEIVED MY £1,358 REFUND!
Because of the complete failure to deliver my order, I opened a dispute through PayPal to protect my money.
Instead of simply responding to PayPal and cooperating with the refund process, the company informed me that they could not process my refund unless I closed the PayPal dispute.
Why should I give up my buyer protection when I have received neither the appliance nor my money?
I explained that they could respond directly through PayPal and resolve the matter. Now they have stopped responding to my emails altogether.
As of 17 October 2026:
No dishwasher delivered.
No refund received.
Almost two weeks wasted.
Repeated delivery promises broken.
Communication has stopped.
£1,358 still outstanding.
For a company selling expensive appliances, this level of customer service is absolutely appalling.
I paid £1,358 in good faith, received nothing, and have now been left chasing my own money.
An apology means absolutely nothing when it is not followed by action.
I would never purchase from this company again and cannot recommend them to anyone.
AVOID!
The reason I have given 5 stars is because of the prompt way you dealt with my order
Reply from J.C. Campbell Electrics
Very quick and efficient delivery despite the distance! Extremely satisfied.
Reply from J.C. Campbell Electrics
Couldn’t get my item anywhere but here. I phoned them to check they definitely had it, spoke to a real person and received it within a few days. 10 out of 10 from me. Thank you 🙏
Reply from J.C. Campbell Electrics
Best price on line and free fast delivery. What's not to like.
Reply from J.C. Campbell Electrics
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