Juno Reviews 

2,687
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 906 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, friendly, and supportive staff, who are readily available and provide excellent customer service. The service is described as highly efficient and speedy, with many appreciating the quick handling of their cases and proactive approach. Reviewers highlight a smooth user experience, facilitated by clear communication, constant updates, and an easy-to-use online dashboard for tracking progress. Many found the entire process straightforward and less stressful, even for first-time buyers, making the service highly recommended.

What people talk about most

Service

Users describe positive interactions with service, highlighting its efficiency, professionalism, and smooth,... See more

Staff

Consumers find staff to be positive, consistently describing them as professional, helpful, and friendly from... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the online process,... See more

Customer service

Customers had positive experiences with customer service, consistently praising the team's professionalism,... See more

Response time

Clients share positive opinions on response time, consistently highlighting quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Has 1st time buyers and not knowing what we were doing, juno were very helpful, professional and friendly from day 1. The fact that everything was done online (no need to post documents, or document... See more

Company replied

Rated 5 out of 5 stars

Compared to buying a house 10yrs ago this was an absolute breeze. The Juno portal is great & gives you a really easy way to track progress & resolve issues. But Juno are also very proactive about call... See more

Company replied

Rated 5 out of 5 stars

Juno have been absolutely brilliant in their handling of our house sale. There have been many issues crop up along the way and Juno have been consistently on the ball with their handling of each o... See more

Company replied

Rated 5 out of 5 stars

It was a pleasure to work with Juno for the legal aspect of selling my house. They were knowledgeable, quick to respond & react to all aspects of the journey. They were easy to get hold of when ne... See more

Company replied


Company details

  1. #1 of 64 best companies in Conveyancer
  2. #2 of 82 best companies in Law firm
  3. #2 of 59 best companies in Lawyer
  4. #3 of 156 best companies in Legal Services
  5. #1 of 42 best companies in Property lawyer

Written by the company

Conveyancing that’s simpler, clearer and faster.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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5.0

All reviews

(2,687)

879 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I will certainly be using Juno again

I will certainly be using Juno again . The main reason was that I didn’t feel messed around or ripped off - which is, let’s be honest, the problem with most conveyancers. They were clear in what they did and let you know the status of the sale via the easy to use portal. This also told you exactly when something had been done or an enquiry had been sent.
They also gave you the chance to submit helpful evidence/ links or replies via the portal which were then speedily sent to the buyers solicitor.
Most of all, THEY ALWAYS ANSWERED THE PHONE OR EMAILS! YES, that elusive species, a firm of lawyers who do their job for a fair fee and do it quickly.
Well done Juno from us- five stars! Saralee

23 July 2026
Unprompted review
Juno logo

Reply from Juno

Hello Saralee, thank you for the 5* review. Our fixed, transparent fee structure meant no hidden costs and no surprises along the way, and it's brilliant to hear phone and email always got you a quick answer, alongside message and webchat as other ways to reach us. As you're planning to use us again, we'd be very happy to have you back when the time comes.
Best wishes,
Laolu

Rated 5 out of 5 stars

Amazing 10 out of 10

I could not express more how amazing Juno were throughout our first time buyer purchase. Their communication and response times were impeccable, they were always willing to assist if we had questions. They were extremely thorough and made the process seamless from start to finish. We completed on our home in just over 2 months! Thank you Juno!

22 July 2026
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Reply from Juno

Hello Sky, thank you for the 5* review. We were delighted to hear your team were so quick to respond and happy to help whenever you had questions, and that the whole process felt well handled from start to finish. Completing in just over two months is well ahead of the national average of 21 weeks, so we're pleased this pace matched what you needed.
Best wishes,
Laolu

Rated 5 out of 5 stars

Excellent service & great staff.

Would recommend this company to everyone. Their service/staff have been amazing. Very efficient company that dealt with everything to the highest standard with excellent communication.
A lot of companies could learn from them. It has been a pleasure dealing with them.

22 July 2026
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Reply from Juno

Thank you for the review and recommendation Karen. It's lovely to hear your team kept things running so smoothly and to such a high standard. Working in small dedicated teams means you're never left waiting on one person, so communication stays quick and consistent throughout.
Best wishes,
Laolu

Rated 5 out of 5 stars

Was a bit apprehensive about using a…

Was a bit apprehensive about using a completely online solicitor. However, Juno have been incredible and absolutely stood out from the chain of solicitors involved . Juno were so quick and if it hadn’t been for the delay of other solicitors it would have been at least 6 weeks quicker. I never waited more than half hour for a reply from them, they were on the ball with everything. Communication was brilliant. Would absolutely recommend them.

16 July 2026
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Reply from Juno

Hello SK,
We're so pleased you enjoyed our approach to communication and we completed quickly for you - our streamlined processes mean we are considerably faster than the national average.
Thank you for leaving a review and a great recommendation.
Best wishes,
Susan

Rated 5 out of 5 stars

Juno staff were amazing

Juno staff were amazing, they always kept me updated every step of the way and sometimes just to say that are ready for the next step. I will be recommending Juno to everyone I know. Thank you to all the staff.

2 July 2026
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Reply from Juno

Hello lovely customer,
Thank you for leaving a review and recommending Juno,
Your team were delighted to hear your feedback and very happy to have helped.
Best wishes,
Susan

Rated 5 out of 5 stars

Great solicitors

Great solicitors, very transparent and honest!

21 July 2026
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Reply from Juno

Hello Harry,
Thank you! Transparency is one of our main aims at Juno - it supports easier and smoother transactions for our clients - we're glad it worked for you too.
Thank you for leaving a review.
Best wishes,
Susan

Rated 5 out of 5 stars

Ease of use

Ease of use - great service. Proactive follow ups

21 July 2026
Juno logo

Reply from Juno

Hello Roland, thank you for the 5* review, it's great to hear things ran smoothly with proactive updates along the way.
Best wishes,
Laolu

Rated 5 out of 5 stars

Juno have been very professional and…

Juno have been very professional and provided an excellent service for us. They have answered snd queries very quickly snd always given clear instructions about moving forward with our house sale.

20 July 2026
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Reply from Juno

Hello Caleigh,
Thank you for leaving a 5* review.
Taking great care in the way we handle your case is important to us at Juno so your comments about our responsiveness and professionalism means a lot - thank you.
Best wishes,
Susan

Rated 5 out of 5 stars

Juno property lawyer are fantastic

Juno property lawyer are fantastic, professional, kept us updated throughout out the process of selling and buying our properties.
We would strongly recommend Juno to anyone. All our questions and worries were investigated fully and answered appropriately. Making it easier for us to make an informed division.
A big thanks you to everyone at Juno for making the process of buying and selling much easier.

12 January 2026
Unprompted review
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Reply from Juno

Hello Elizabeth, thank you for the 5* review and the recommendation. It's lovely to hear your team stayed on top of things throughout both your sale and purchase, working in small teams so nothing was held up while your questions and worries were looked into properly. We're glad this gave you the confidence to make your decision with peace of mind.
Best wishes,
Laolu

Rated 5 out of 5 stars

Best solicitors, 1st time buyers

Has 1st time buyers and not knowing what we were doing, juno were very helpful, professional and friendly from day 1. The fact that everything was done online (no need to post documents, or documents getting missed/lost), the dashboard to check progress and the constant updates, via email or phone call, made the stress that is buying a property for the first time a lot smother and easier. We felt reassured and that the case was always moving forward. I can't recommend juno enough, 10 out of 10.

17 July 2026
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Reply from Juno

Hello Paulo, thank you for the 5* review. Buying for the first time can feel daunting, so it's wonderful to hear your team's support from day one, along with the dashboard for checking progress, helped take the stress out of it and kept everything on track. We're delighted this gave you peace of mind, and we really appreciate the recommendation.
Best wishes,
Laolu

Rated 5 out of 5 stars

All communication was very fast and…

All communication was very fast and efficient i did not have to chase juno at all service was faultless

1 July 2026
Unprompted review
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Reply from Juno

Hello Richard, thank you for the review. It's great to hear your team kept communication quick and proactive, so you never needed to chase us up.
Best wishes,
Laolu

Rated 5 out of 5 stars

Juno have been absolutely brilliant.

Juno have been absolutely brilliant in their handling of our house sale.
There have been many issues crop up along the way and Juno have been consistently on the ball with their handling of each one. As well as being fantastic at keeping us informed and up to date on what is happening, usually with a personal call, in addition to the easy access to the portal.
It has been so nice to be able to easily access and talk to a real person!
I really have nothing but praise, thank you.

17 July 2026
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Reply from Juno

Hello Katherine, thank you for such a detailed review. It's wonderful to hear your dedicated team stayed on top of every issue as it came up, and that a personal call alongside the dashboard meant you never had to chase for updates. We always give the option for our clients to able to speak to someone directly on the phone, we're so glad this stood out for you and made the experience feel human.
Best wishes,
Laolu

Rated 5 out of 5 stars

Juno were amazing throughout the whole…

Juno were amazing throughout the whole process. Highly recommend!!

1 June 2026
Unprompted review
Juno logo

Reply from Juno

Hello Maddie,
Thank you, we really appreciate your recommendation and review.
Your team were delighted to hear your feedback and very happy to have helped.
Best wishes,
Susan

Rated 5 out of 5 stars

Excellent service, highly recommend

These were recommended to me by a friend and they have been amazing throughout the entire process. They use an online dashboard system to provide a visual on the process of documents. Reminders when my actions needed addressing. And had a very quick and helpful message service. Highly recommend.

16 July 2026
Juno logo

Reply from Juno

Hello Stacey,
We're glad you enjoyed great service - the Juno dashboard is a great time saver for signing and managing documents as well as keeping you up to date throughout.
Please thank your friend for us, we love a recommendation and thank you also for yours.
Best wishes,
Susan

Rated 5 out of 5 stars

We had an excellent experience working…

We had an excellent experience working with Juno as our mortgage solicitor. From the very beginning, the team was professional, efficient, and kept us informed throughout the entire process.

They handled everything smoothly and helped us secure our house within just three months from our initial application, which exceeded our expectations. Communication was clear, any questions we had were answered promptly, and they made what could have been a stressful process feel straightforward and well-managed.

We truly appreciate their hard work, attention to detail, and dedication to getting everything completed on time. We would highly recommend Juno to anyone looking for a reliable and efficient mortgage solicitor. Thank you for helping us achieve our new home!

16 July 2026
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Reply from Juno

Hello Kathreen,
We're delighted that you felt well informed throughout. Providing clear communication and an efficient service is something we strive for so it's great to know we delivered for you.
Thank you for an amazing recommendation and review; we wish you happy times in your new home.
Best wishes,
Susan

Rated 5 out of 5 stars

Juno have been amazing

Juno have been amazing. The whole process was so easy and straightforward. We were always kept updated and it was simple to keep in touch if you had any questions. Everyone I spoke to were always so professional and helpful. Would highly recommend.

16 July 2026
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Reply from Juno

Hello Rachel,
We pride ourselves on our friendly yet professional approach, so the fact that came across and that you found the process so easy makes us really happy.
Thank you for a lovely review and recommendation.
Best wishes,
Susan

Rated 5 out of 5 stars

Juno has been so professional

Juno has been so professional. Every step of the way I have been kept up to date. I would definitely recommend

16 July 2026
Juno logo

Reply from Juno

Hello K,
Taking great care in the way we handle your case is important to us at Juno so your comments about professionalism and your recommendation means a lot.
Thank you for leaving a review.
Best wishes,
Susan

Rated 5 out of 5 stars

These guys were on the ball from the…

These guys were on the ball from the very start, very quick and thourough. The dashboard service was great too. Zero complaints and would recommend these guys to everyone!

16 July 2026
Unprompted review
Juno logo

Reply from Juno

Thank you J for such a great recommendation.
We aim to always be helpful, proactive and efficient, and are very happy this was your experience with us.
Best wishes,
Susan

Rated 5 out of 5 stars

Never mind 5/5 it should be 6/5

Never mind 5/5 it should be 6/5
Made the whole experience stress free. I normally hate these experiences but Juno took my hand kindly and quickly and got me through it. Thanks team.

14 July 2026
Unprompted review
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Reply from Juno

Thats great, thanks Hartley! We're VERY happy with a 6* review.
We're delighted to know you felt well looked after. Providing clear communication and an efficient service is something we strive for so it's great to know we delivered for you.
Best wishes,
Susan

Rated 5 out of 5 stars

Amazing solicitors

Very quick, communication was amazing though email, could be a bit more communicated through telephone but apart from that amazing. Would highly recommend to anyone looking for solicitors

7 July 2026
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Reply from Juno

Hello Lewis,
Thank you for your 5* review and recommendation.
Being able to chose between web chat, phone or email for communication means we can keep in touch in a way that works for you - we've noted your preference ready for next time!
Best wishes,
Susan

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