I was helping my son to buy his first home and was somewhat apprehensive about the conveyancing process. Both Kevin Assauw and Udantha Amarakoon in particular made the whole process very simple. We we... See more
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Rajitha and Maneesha have both been amazing even by my estate agents admission too!! Communication has been brilliant every step of the way, regular updates and the portal really helps especially for... See more
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The whole process was amazing. Everything was dealt with effectively and quickly. All emails and questions were answered almost straight away which helped me to be at ease throughout the whole pro... See more
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Throughout the entire buying process of my apartment, Adisha (my account manager) and Sanuji (my conveyancer) have shown the utmost dedication, persistence and hard work. Even when the going got tough... See more
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Company details
- #46 of 65 best companies in Conveyancer
About Muve
Written by the company
At Muve, we’re transforming the home-moving experience by eliminating the
legal black hole that causes delays and uncertainty.
Moving home should be exciting—not frustrating. That’s why we’ve reimagined conveyancing to make it faster, smoother, and stress-free. As one of the UK’s leading digital conveyancers, we combine cutting-edge technology with expert legal support to bring certainty and simplicity to every transaction.
Our industry-leading Lightspeed service helps buyers and sellers move in as little as 5 weeks for freehold properties and 8 weeks for leaseholds, eliminating unnecessary delays. With real-time case tracking, you’ll never be left in the dark—our 24/7 portal provides instant updates, so there’s no need to chase solicitors.
We also provide dedicated case managers, clear fixed fees, and a ‘no move, no legal fee’ guarantee, ensuring a seamless, stress-free experience from start to finish. Whether you're buying, selling, or remortgaging, Muve is here to make your move simple, certain, and hassle-free.
Moving home should be exciting—not frustrating. That’s why we’ve reimagined conveyancing to make it faster, smoother, and stress-free. As one of the UK’s leading digital conveyancers, we combine cutting-edge technology with expert legal support to bring certainty and simplicity to every transaction.
Our industry-leading Lightspeed service helps buyers and sellers move in as little as 5 weeks for freehold properties and 8 weeks for leaseholds, eliminating unnecessary delays. With real-time case tracking, you’ll never be left in the dark—our 24/7 portal provides instant updates, so there’s no need to chase solicitors.
We also provide dedicated case managers, clear fixed fees, and a ‘no move, no legal fee’ guarantee, ensuring a seamless, stress-free experience from start to finish. Whether you're buying, selling, or remortgaging, Muve is here to make your move simple, certain, and hassle-free.
Contact info
Oriel House, 26 The Quadrant, , TW9 2PR, Richmond, United Kingdom
- 020 3907 4409
- customerservice@muve.me.uk
- muve.me.uk
4.6
Excellent
12k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
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Kannan - Home Purchase
We received excellent support from Dinali and Naduni during our house purchase.
Dinali managed the process professionally and kept us updated at every stage.
Naduni handled the conveyancing efficiently and explained everything clearly.
Their prompt communication made the purchase smooth and stress-free.
We would happily recommend their services to anyone buying a property.
19 August 2026
Unprompted review
Reply from Muve
Hi Kannan,
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear that Dinali and Naduni provided excellent support throughout your house purchase. It's great to know that Dinali kept you informed at every stage and that Naduni guided you through the conveyancing process clearly and efficiently.
We understand how important prompt communication and professional support are when purchasing a property, and we are pleased that their efforts helped make your experience smooth and stress-free.
Thank you for your recommendation. We will be sure to share your kind feedback with Dinali and Naduni.
Kind regards,
Anjalee
Team Muve
Service was good
Service was good, we were kept up to date on everything that was happening and our questions were answered quickly.
After contracts were exchanged we were constantly pestered to leave a good review to help their career progression. It got very annoying during a very busy time.
6 September 2026
Unprompted review
Reply from Muve
Dear Client,
Thank you for taking the time to share your feedback.
We are pleased to hear that you were kept informed throughout your transaction, that your questions were answered promptly, and that you were satisfied with the service you received overall.
We also appreciate your comments regarding the review requests you received following exchange of contracts. We understand how this may have felt excessive during an already busy and important stage of your move. Your feedback is valuable, and we will ensure it is shared with the relevant team for consideration as we continually review our customer communications.
Thank you again for your balanced feedback and for choosing Muve.
Kind regards,
Anjalee
Team Muve
House move
We didn't know what to expect when using MUVE, but they have exceeded our expectations. Dhanukrishan and Mohamed were brilliant throughout, they provided detailed information every step of the way and responded to our queries very quickly. Being able to upload documents and track progress online made the process much more manageable and allowed us to fit things in at times to suit us.
28 August 2026
Unprompted review
Reply from Muve
Dear Sarah,
Thank you for taking the time to share your experience with us!
We are delighted to hear that Dhanukrishan and Mohamed exceeded your expectations and provided detailed guidance throughout your move. Buying or selling a property can feel daunting, so it is wonderful to know that their prompt responses and clear communication helped make the process smoother and more manageable for you.
We are also pleased that our online portal made it easier to upload documents and track progress at times that suited your schedule. Your kind feedback means a great deal to us, and we will be sure to pass your comments on to both Dhanukrishan and Mohamed.
Thank you for choosing Muve, and we wish you all the best in your new home.
Kind regards,
Aamirah
Team MUVE
Firstly adheebha was brilliant she was…
Firstly adheebha was brilliant she was very informative and any issues that arose she was quick to reassure me and to sort it out. She regularly kept me up to date on where we were in the process and always answered any questions I had. Dithara was very good at helping me guide through each step with ease and letting me know what i needed to do next. She regularly kept me up to date with all the forms that were coming through and what i needed to do. The only constructive criticism i have of the whole process is that i found mistakes on 4 forms which they missed but as soon as i told them about them they got them rectified in a timely fashion.
28 August 2026
Unprompted review
Reply from Muve
Dear Ross,
Thank you for your wonderful review!
We are delighted to hear that Adheebha and Dithara provided informative, supportive, and responsive service throughout your transaction. It's great to know they kept you updated at every stage and helped make the process as smooth as possible.
We also appreciate your constructive feedback regarding the errors identified on some of the forms. While we strive for accuracy at every stage, we are pleased that these issues were addressed promptly once brought to our attention. Your feedback is invaluable as we continue to improve our service.
Thank you for choosing MUVE, and we wish you all the very best for the future.
Kind Regards,
Aamirah
Team MUVE
⭐⭐⭐⭐⭐5/5 Stars
⭐⭐⭐⭐⭐5/5 Stars – Smooth, professional, and reliable conveyancing⭐⭐⭐⭐⭐
I recently completed my home purchase using **Muve** (specifically working with **Ethan and Dithara**), and I couldn't be happier with the service provided.
From start to finish, the team was proactive, diligent, and kept me informed at every stage of the transaction. **[Mention 1–2 specific highlights, e.g., "They spotted a key issue in the searches early on" / "They pushed hard to ensure we met our target completion date"]**. Communication was clear, and all questions were answered promptly without legal jargon.
Buying a house can be incredibly stressful, but **Muve** made the entire process seamless. I would highly recommend **Ethan and Dithara** to anyone looking for reliable conveyancing solicitors.
4 September 2026
Unprompted review
Reply from Muve
Dear Alom,
Thank you for taking the time to leave such a fantastic review.
We are delighted to hear that Ethan and Dithara provided a smooth, professional, and reliable service throughout your home purchase.
It's wonderful to know that their proactive approach, diligence, and clear communication helped make what can often be a stressful process feel seamless. Keeping our clients informed and providing timely support at every stage is something we take great pride in, so your feedback is greatly appreciated.
Thank you for your recommendation and for choosing MUVE. We wish you many happy years in your new home.
Kind Regards,
Aamirah
Team MUVE
Our Account Manager was brilliant…
Our Account Manager was brilliant throughout the whole conveyancing process. Always responsive, helpful and persistent, with really consistent communication from start to finish. We always felt supported and kept informed, and they genuinely guided us through every stage of the process. A great experience and highly recommended.
4 September 2026
Unprompted review
Reply from Muve
Dear Daniel,
Thank you for taking the time to share your feedback!
We are delighted to hear that your Account Manager provided such a positive experience throughout the conveyancing process. Consistent communication, responsiveness, and dedicated support are all qualities we strive to deliver, so it is wonderful to know you felt informed and guided at every stage of your journey.
Your kind words and recommendation are greatly appreciated, and we will ensure your feedback is shared with the team. Thank you for choosing Muve, and we wish you all the best in your new home.
Kind regards,
Aamirah
Team MUVE
Do not use Muve
Do not use Muve. Absolutely awful. Will likely cost me my house move. My seller is using them and it’s the worst I’ve ever seen in responses and response time, these good reviews have got to be fake. DO NOT USE.
4 September 2026
Unprompted review
Reply from Muve
Dear Stacey,
Thank you for sharing your experienced with us.
However, as you are not our client, we are unable to discuss the specific details of your concerns or engage with you directly on this matter due to professional and regulatory obligations.
If you wish to pursue your concerns further, this will need to be done via your appointed solicitors. We are able to correspond with them directly, and they may raise any points on your behalf should they consider it appropriate.
Kind Regards,
Aamirah
Team MUVE
Excellent service from start to…
Excellent service from start to completion,
First property fell through due to structural issues, we found another property and paid for the light speed service. Reon Leonard was our account manager and kept in frequent contact, with calls and emails, was very quick to answer any queries we had in a timely manner.
Our conveyancer Mahiru Ratnasiri was very good and also responded to all queries.
The service has been great and if the sellers estate agents/Solicitors had been on the ball we would have completed around a month earlier. Though we still completed in 9 weeks which is still quick.
I would highly recommend Muve conveyancing and will also be using again in the future.
4 September 2026
Unprompted review
Reply from Muve
Dear J,
Thank you for taking the time to leave such a positive review and for recommending Muve!
We are delighted to hear that Reon and Mahiru provided excellent support throughout your transaction, keeping you informed with regular communication and responding promptly to your queries. We appreciate that having your first property fall through due to structural issues must have been disappointing, so it is wonderful to know that our team helped make the process of purchasing your next property as smooth as possible.
Completing within nine weeks is a fantastic achievement, and we are pleased that the Light Speed service met your expectations. Your kind feedback will be shared with Reon and Mahiru, who will be thrilled to hear your comments.
Thank you again for choosing Muve. We look forward to assisting you in the future.
Kind regards,
Aamirah
Team MUVE
Extremely disappointing experience with…
Extremely disappointing experience with Muve for what should have been a standard remortgage. A lack of basic legal due diligence at the outset led to five months of wasted time, immense frustration, and unnecessary out-of-pocket costs.
Our lease and title documents were supposedly reviewed in May, yet the initial conveyancer completely failed to identify that the property's ground rent terms breached standard lender criteria. It was only after our file was passed to a second conveyancer a month later that this was even flagged. Had this fundamental check been completed properly on day one, we would have known immediately that an expensive Deed of Variation would be required and stopped the process before incurring costs for company and identity verification checks.
We ultimately had to abort the entire transaction due to prohibitive freeholder fees that should have been anticipated months earlier.
4 September 2026
Unprompted review
Reply from Muve
Dear Jay,
Thank you for taking the time to share your experience.
We are very sorry to hear about the difficulties you encountered and that the service you received did not meet the standards we strive to provide. Your feedback is important, and we fully acknowledge the concerns you have raised.
To ensure this is addressed properly, please be assured that this has been raised as a formal complaint, and a dedicated agent from our Resolutions Team will review the matter thoroughly. They will be in contact with you to discuss your concerns and assist in resolving the issue.
Kind Regards,
Aamirah
Team MUVE
Amazing value & service
What amazing service and value for money. They did what they said. Heshani my account manager kept me informed weekly. Tinalee my Solicitor took the reins and made the transaction really simple and smooth. Will definitely use them both again!!
4 September 2026
Unprompted review
Reply from Muve
Dear Dal,
Thank you for your wonderful review!
We are delighted to hear that you found our service to be both great value for money and delivered as promised.
It's fantastic to know that Heshani kept you informed with regular updates throughout the transaction, while Tinalee's expertise and proactive approach helped make the process simple and smooth. We will be sure to share your kind feedback with them both.
Thank you for your trust in Muve. We look forward to assisting you again in the future and wish you all the very best.
Kind Regards,
Aamirah
Team MUVE
As first-time buyers
As first-time buyers, the whole conveyancing process was completely new to us, so having the right people supporting us made such a difference. We honestly couldn’t have asked for better service from Shalini Wijesooriya and Dinali Ranasinghe.
Our purchase wasn’t always straightforward, with completion dates changing and some fairly tight deadlines along the way. This was particularly stressful as we were also trying to organise our rental notice and moving arrangements. Throughout it all, Dinali kept us regularly updated, answered all our questions and always made sure we knew what was happening. Her communication and reassurance really helped take away a lot of the stress.
Shalini was also fantastic in getting everything progressed behind the scenes and guiding us through the legal side of buying our first home. We always felt like our purchase was in safe hands and that both Shalini and Dinali genuinely cared about getting everything completed for us.
Thanks to their hard work, professionalism and patience, we’ve now exchanged contracts and are so excited to be one step closer to completing on our first home!
Thank you both so much for everything you’ve done for us. We really appreciate all your hard work and support throughout the process. We would absolutely recommend Muve, and especially Shalini and Dinali, to anyone looking to buy a home.
4 September 2026
Unprompted review
Reply from Muve
Dear Miss G,
Thank you for taking the time to share your experience!
We are delighted to hear that, as first-time buyers, you felt supported throughout your home-buying journey by Shalini and Dinali.
We understand how stressful changing completion dates and tight deadlines can be, especially when coordinating rental arrangements and a move. It is wonderful to hear that Dinali's regular updates and reassurance helped ease those concerns, while Shalini's dedication and expertise ensured your purchase continued to progress smoothly behind the scenes.
Your kind words about their professionalism, patience, and commitment mean a great deal, and we will be sure to pass on your feedback to both Shalini and Dinali.
Congratulations on exchanging contracts, and we wish you every happiness as you move into your first home.
Kind Regards,
Aamirah
Team MUVE
Nathasha & Mahiru were very helpful in…
Nathasha & Mahiru were very helpful in what was a long drawn out sale , always available to talk too and kept us well informed
Would have no hesitation in recommending the company
19 August 2026
Unprompted review
Reply from Muve
Dear Peter,
Thank you for taking the time to share your experience with us!
We are delighted to hear that Nathasha and Mahiru were able to support you throughout what was a lengthy sale process. Providing clear communication, being available when needed, and keeping our clients informed are all priorities for us, so it is wonderful to know that their efforts made a positive difference to your experience.
We truly appreciate your recommendation and your kind feedback, which we will be sure to pass on to Nathasha and Mahiru. Thank you for choosing Muve, and we wish you all the best for the future.
Kind regards,
Aamirah
Team MUVE
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Tiyasha and Melani have both been amazing throughout the whole house buying process. They’ve always been really quick to respond to any questions and have been incredibly helpful in getting everything through to exchange.
They’ve kept me updated throughout and made the whole process feel much easier and less stressful. I really appreciate all of their help and support and would definitely recommend them. Thank you both!
4 September 2026
Unprompted review
Reply from Muve
Dear Charlotte,
Thank you for your fantastic review!
We are delighted to hear that Tiyasha and Melani provided such excellent support throughout your house-buying journey. It's wonderful to know that they were responsive to your questions, kept you informed at every stage, and helped make the process feel easier and less stressful.
We truly appreciate your kind words and recommendation. Thank you for choosing Muve, and we wish you all the best in your new home.
Kind Regards,
Aamirah
Team MUVE
Excellent service from Keith and Kevin
We had a really positive experience with Muve Conveyancing, and we would especially like to thank Keith, our Conveyancer, and Kevin, our Account Manager, for all their help and support throughout our house purchase.
A special thank you to Keith for his hard work, attention to detail and persistence in getting everything over the line, and to Kevin for keeping us updated and being available whenever we needed assistance. Their support made a big difference and gave us confidence that our purchase was being properly looked after.
We really appreciate all the effort they put into helping us reach exchange and completion and finally get the keys to our new home.
Thank you, Keith and Kevin, for your excellent service and support. We would happily recommend Muve, particularly because of the dedication and professionalism of the team we had looking after us.
4 September 2026
Unprompted review
Reply from Muve
Dear Flacita,
Thank you for taking the time to leave such a wonderful review!
We are delighted to hear that you had a positive experience with Muve and that Keith and Kevin provided the support, communication, and dedication needed throughout your house purchase.
It's especially rewarding to know that Keith's attention to detail and persistence, alongside Kevin's regular updates and availability, helped give you confidence during what can often be a stressful process. We are pleased that their hard work contributed to a successful exchange, completion, and the exciting moment of receiving the keys to your new home.
Thank you for your kind recommendation and for choosing Muve. We wish you every happiness in your new home.
Kind Regards,
Aamirah
Team MUVE
Fantastic experience buying our home
Fantastic experience buying our home. Both Kevin and Yasith were very helpful.
4 September 2026
Unprompted review
Reply from Muve
Dear Eugene,
Thank you for your fantastic review.
We are delighted to hear that you had such a positive experience purchasing your home with Muve. It's wonderful to know that Kevin and Yasith were helpful and supportive throughout the process, helping to make your journey a smooth one.
We truly appreciate your kind words and thank you for choosing Muve. We wish you every happiness in your new home.
Kind Regards,
Aamirah
Team MUVE
Amazing experience!
This is the second time I have used Muve for my property purchases. Both times have been a great experience, my conveyancer was able resolve issues quickly and smoothly for me and was always available to answer any queries with professionalism.
I was also given weekly updates regarding the current status of the process and what to expect. This has been really helpful, a big shout out to Vevin and Muniwara, they did a fantastic job communicating with me throughout the whole process.
2 September 2026
Unprompted review
Reply from Muve
Dear Stephanie,
Thank you for your wonderful review and for choosing Muve for your property purchases once again.
We are delighted to hear that both experiences have been positive and that your conveyancer was able to resolve issues quickly while providing professional support throughout.
It's fantastic to know that the regular weekly updates helped keep you informed and reassured during the process. We will be sure to pass on your kind words to Vevin and Muniwara, who will be thrilled to hear that their communication and dedication made such a positive impact on your experience.
Thank you for your continued trust in Muve, and we wish you all the very best in your new property.
Kind Regards,
Aamirah
Team MUVE
Great service from Kevin and Kefra …
Great service from Kevin and Kefra thank you for helping me buying my first home
I definitely recommend great and respectful staff
4 September 2026
Unprompted review
Reply from Muve
Dear Neritan,
Thank you for your kind review.
We are delighted to hear that Kevin and Kefra provided you with great service while purchasing your first home. Buying your first property is a significant milestone, and we're pleased they were able to support and guide you throughout the process.
Thank you for your recommendation and for choosing MUVE. We wish you all the very best in your new home.
Kind Regards,
Aamirah
Team MUVE
Fantastic service!
Muve's service has been worth every penny! I've never had to chase anything up, Dilusha and Mithsuka have both kept me fully informed every step of the way and have been very kind and friendly. I was a bit anxious of the process, as this is the first time I've bought a property alone, but I needn't have worried! Muve weren't the cheapest of the quotes I got, but they certainly weren't the most expensive either. Well worth the cost, which is still reasonable.
4 September 2026
Unprompted review
Reply from Muve
Dear Kate,
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear that Dilusha and Mithsuka kept you informed throughout your transaction and provided the friendly and supportive service you needed, especially as a first-time solo buyer. We understand that purchasing a property can feel overwhelming, so it is great to know that our team helped make the process less stressful and gave you confidence every step of the way.
Your kind comments about the value of our service and communication are greatly appreciated. We will be sure to share your feedback with Dilusha and Mithsuka.
Congratulations on your purchase, and we wish you all the very best in your new home.
Kind regards,
Aamirah
Team MUVE
Abishek and Sharon did a fantastic job…
Abishek and Sharon did a fantastic job and the process was quick. Thank you so much for all your help!
3 September 2026
Unprompted review
Reply from Muve
Dear Eszter,
Thank you for your wonderful review!
We're delighted to hear that Abishek and Sharon did a fantastic job and that your experience was quick and efficient. Providing a smooth and supportive service is always our goal, so it's great to know they were able to assist you throughout the process.
We truly appreciate your kind words and thank you for choosing Muve.
Kind Regards,
Aamirah
Team MUVE
Muve Conveyancing - £720 LightSpeed Fee Taken After Cancellation - £480 Still Not Refunded - Complaint Ignored Since 14.08.26
I used Muve for purchase. Deposit payment made March 2026. File officially opened 15 May and completion was meant to be 24 June as my tenancy ended, Muve assured to work towards 27 June. We exchanged 6 August.
No enquiries were sent for 4 weeks. Seller solicitor 17.06.26: "I cannot see if we have had any enquiries since the Contract Papers were issued." Muve later admitted in writing: "The initial contact details provided for the seller's solicitors were incorrect, which meant our enquiries were only received by the correct party around 2 to 3 weeks later."
I cancelled LightSpeed on recorded call 17.06.26 when I found out about the delay, because I had to pay for temporary accommodation from 24 June. Despite cancelling before any LightSpeed work was done, Muve deducted the full £720 from my £783.30 surplus on completion, against my clear instruction to use the surplus to reduce my mortgage.
Despite these delays, I did my best to keep things moving and on their request dropped them a good review online because I did not even know they had taken unauthorized funds until days after completion when I received a letter from my lender showing my balance was still the same - my surplus had not gone to reduce my loan as instructed.
I complained immediately on 14.08.26 and they ignored me but later quietly refunded £240 to my account on 21.08.26 only after my complaint but with no words to me. I then emailed back asking for the balance and since then I have been ignored. Balance of £480 still not refunded. No word. No Final Response Letter. My SAR for the 17 June call recording also ignored.
Result: 2-month delay, no light-speed service provided, extra rent and storage costs, and I am still chasing my own money weeks after complaining.
If your moving date matters, think twice. I have all emails and Muve's written admission to prove the above and how they are.
14 August 2026
Unprompted review
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