I am blown away by how good the service was from Muve. Everything from the portal hosting documents and illustrating progress, through to the speed of transaction (less than 8 weeks in London!), but m... See more
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Review summary
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What people talk about most
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Throughout the whole process of my home purchase, Muve was a phone call away. Communication was top notch. I was assigned an account manager who kept me updated on every step. The Conveyancer was al... See more
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We were recommended MUVE by our mortgage broker. They provided a really competitive quote for our purchase. Through the process we were assigned to Nethra and our account manager was Rashid. Both w... See more
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The team were great in being very much on the ball. I was unsure if an offshore not face to face option would work but it did. It meant we were able to communicate much faster using e documents and n... See more
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Company details
- #43 of 64 best companies in Conveyancer
About Muve
Written by the company
At Muve, we’re transforming the home-moving experience by eliminating the
legal black hole that causes delays and uncertainty.
Moving home should be exciting—not frustrating. That’s why we’ve reimagined conveyancing to make it faster, smoother, and stress-free. As one of the UK’s leading digital conveyancers, we combine cutting-edge technology with expert legal support to bring certainty and simplicity to every transaction.
Our industry-leading Lightspeed service helps buyers and sellers move in as little as 5 weeks for freehold properties and 8 weeks for leaseholds, eliminating unnecessary delays. With real-time case tracking, you’ll never be left in the dark—our 24/7 portal provides instant updates, so there’s no need to chase solicitors.
We also provide dedicated case managers, clear fixed fees, and a ‘no move, no legal fee’ guarantee, ensuring a seamless, stress-free experience from start to finish. Whether you're buying, selling, or remortgaging, Muve is here to make your move simple, certain, and hassle-free.
Moving home should be exciting—not frustrating. That’s why we’ve reimagined conveyancing to make it faster, smoother, and stress-free. As one of the UK’s leading digital conveyancers, we combine cutting-edge technology with expert legal support to bring certainty and simplicity to every transaction.
Our industry-leading Lightspeed service helps buyers and sellers move in as little as 5 weeks for freehold properties and 8 weeks for leaseholds, eliminating unnecessary delays. With real-time case tracking, you’ll never be left in the dark—our 24/7 portal provides instant updates, so there’s no need to chase solicitors.
We also provide dedicated case managers, clear fixed fees, and a ‘no move, no legal fee’ guarantee, ensuring a seamless, stress-free experience from start to finish. Whether you're buying, selling, or remortgaging, Muve is here to make your move simple, certain, and hassle-free.
Contact info
Oriel House, 26 The Quadrant, , TW9 2PR, Richmond, United Kingdom
- 020 3907 4409
- customerservice@muve.me.uk
- muve.me.uk
4.6
Excellent
12k reviews
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Replied to 97% of negative reviews
Typically replies within 48 hours
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Outstanding Service from Kavya
Our experience with Muve was made exceptional because of one person – Kavya.
Over the years we’ve dealt with a number of conveyancing solicitors through different property transactions, but we can genuinely say that Kavya is by far the best we’ve ever worked with. Her professionalism, dedication and commitment to her clients are second to none.
Our purchase turned into an incredibly challenging transaction with delays, unexpected legal issues and constant complications outside of our control (vendors side) . Throughout it all, Kavya remained calm, proactive and reassuring. She never allowed us to feel forgotten and was always one step ahead, chasing matters, keeping us updated and explaining everything clearly.
What really stood out was her communication. Every email was answered promptly, every concern was taken seriously, and she always made time to keep us informed. In an industry where clients often feel left in the dark, Kavya completely exceeded our expectations. We always knew exactly where we stood, which gave us enormous confidence during an otherwise stressful process.
She genuinely cared about getting us into our new home and fought tirelessly to move the transaction forward. Her persistence, attention to detail and willingness to go above and beyond never went unnoticed. It’s rare to find someone who combines technical expertise with such outstanding customer service.
Buying a home is one of the biggest financial and emotional commitments anyone can make, and having someone like Kavya representing us made all the difference. She transformed what could have been an overwhelming experience into one where we always felt supported and looked after.
Kavya is an absolute credit to Muve and deserves to be recognised for the incredible work she does.
Thank you, Kavya, for everything you did for us. We will always be grateful for your hard work, patience and dedication, and we wouldn’t hesitate to recommend both you and Muve to anyone looking for a conveyancing solicitor.
In a profession where outstanding service is rare, Kavya has set the benchmark.
Five stars simply don’t feel enough.
9 July 2026
Unprompted review
Ethan was fantastic start to finish
Ethan was fantastic start to finish - highly recommend!
1 July 2026
Unprompted review
I had a great experience with the team…
I had a great experience with the team throughout my house purchase. Divya and Ethan were always professional, helpful, and kept me updated every step of the way. They were quick to answer any questions I had and made what could have been a stressful process much easier. Their communication was excellent, and I always knew what was happening with my purchase. Thank you both for all your hard work and support, I would highly recommend your conveyancing services to anyone buying a home.
22 July 2026
Reply from Muve
Dear Customer,
Thank you very much for your kind and thoughtful feedback. We truly appreciate you taking the time to share your experience with us.
We are delighted to hear that Divya and Ethan provided you with such excellent support throughout your house purchase. It’s especially pleasing to know that their professionalism, responsiveness, and clear communication helped make the process much easier and less stressful for you.
Your kind words and recommendation mean a great deal to us, and we will certainly share your feedback with both Divya and Ethan, as well as the wider team.
Thank you once again, and we wish you every happiness in your new home.
Best regards,
Shalini
Team MUVE
Mark Jayathilake
Mark Jayathilake - dealt with a purchase for a client, and he kept us informed at every stage, detailed updates and was friendly and professional at all times, thank you for a smooth transaction Mark.
1 June 2026
Unprompted review
Reply from Muve
Dear Becki,
Thank you very much for your kind feedback. We truly appreciate you taking the time to share your experience with us.
We are delighted to hear that Mark Jayathilake provided such a positive experience throughout the transaction. It’s especially pleasing to know that his detailed updates, professionalism, and friendly approach helped ensure a smooth process from start to finish.
Your kind words will certainly be shared with Mark and the wider team.
Best regards,
Shalini
Team MUVE
Hi all this is my third property done…
Hi all this is my third property done by muve I can't explain how fantastic service they giving me specially Rashid and Nadine doing hard work to smoothly done everything very quick and very polite Mr Rashid and Nadine and anything you ask very quick response.
22 July 2026
Unprompted review
Reply from Muve
Dear Shouab,
Thank you very much for your kind feedback. We truly appreciate you taking the time to share your experience with us.
We are delighted to hear that this is your third property transaction with Muve and that you continue to receive such fantastic service. Your continued trust means a great deal to us.
It’s especially pleasing to know that Rashid and Nadine provided prompt, professional, and courteous support throughout the process, helping everything progress smoothly and efficiently. We are glad that their hard work and quick responses made a positive difference to your experience.
Your kind words will certainly be shared with Rashid, Nadine, and the wider team.
Best regards,
Shalini
Team MUVE
My case was handled by Kevin and Zahra
My case was handled by Kevin and Zahra, and they were both amazing. They were friendly, professional, and made my first home purchase so smooth and stress-free. I still can’t believe the whole process only took 7 weeks!
I’m writing this review, and in just 2 days I’ll be collecting the keys to my very first home!
I’m so grateful for the excellent service I received from Muve. A special thank you to Kevin and Zahra for handling my case so carefully and always being quick to respond to my questions.
They gave me weekly updates, and the Hoopla portal made it easy to track my progress and see each stage completed.
Thank you, Muve! Thank you, Kevin and Zahra!
22 July 2026
Unprompted review
Reply from Muve
Dear Sawan,
Thank you very much for your kind and thoughtful feedback. We truly appreciate you taking the time to share your experience with us.
We are delighted to hear that Kevin and Zahra provided such amazing support throughout your journey. It’s especially pleasing to know that their friendliness, professionalism, and responsiveness helped make the process smooth and stress-free, and that your purchase completed within just 7 weeks.
We're also glad that the weekly updates and portal helped keep you informed and confident throughout each stage of the transaction.
Your kind words will certainly be shared with both Kevin and Zahra, as well as the wider team.
Best regards,
Shalini
Team MUVE
Excellent Expereince
A huge thank you to **Nadvi (Conveyancer)** and **Harshani (Account Manager)** for making the whole conveyancing process so smooth and stress-free.
Muve has been brilliant from start to finish. The communication throughout was seamless, and every question or query was answered incredibly quickly. Nadvi handled the legal side professionally and efficiently, while Harshani kept everything on track with regular updates and excellent customer service.
Despite the usual challenges that can come with buying or selling a property, the entire process was managed exceptionally well, and we were able to exchange contracts in just **8 weeks**, which exceeded our expectations.
The team was professional, responsive, and proactive throughout, giving us confidence every step of the way. We are extremely happy with the service we received and wouldn't hesitate to use Muve again in the future. Highly recommended!
22 July 2026
Unprompted review
Muhammad Rashid and Shehan Lalantha…
Muhammad Rashid and Shehan Lalantha they deal my case from day one and they done very well with me from small details and and they communication is over 5 start, any time I need they answer my calls and email.
I advice to use this company in the future
22 July 2026
Unprompted review
Reply from Muve
Dear Umer,
Thank you very much for your kind feedback. We truly appreciate you taking the time to share your experience with us.
We are delighted to hear that Muhammad Rashid and Shehan Lalantha provided you with such excellent support throughout your transaction. It’s especially pleasing to know that they kept you well informed from day one, paid attention to every detail, and were always available to respond to your calls and emails.
Your recommendation means a great deal to us, and your kind words will certainly be shared with both Muhammad Rashid and Shehan, as well as the wider team.
Best regards,
Shalini
Team MUVE
Extremely slow conveyancing service by…
Extremely slow conveyancing service by Kasuni at Muve.
Our experience with Muve Conveyancing has been extremely frustrating. This is a straightforward transaction involving first-time buyers and no property chain, yet the process has already taken four months.
Despite Muve appearing to have all the information required, the final report for the buyers has still not been completed, causing further unnecessary delay.
Communication and progress have been very slow, and we feel that the buyers’ lack of experience with the conveyancing process has left us at a disadvantage. Our case was allocated to Kasuni at Muve.
Based on our experience, I would not recommend Muve Conveyancing. Anyone considering using them should be prepared for significant delays and should ask for clear deadlines and regular written updates.
22 July 2026
Unprompted review
Reply from Muve
Dear Taylor,
Thank you for taking the time to share your feedback.
We are sorry to hear that you have been disappointed with the progress of the transaction and the communication received during the process.
We understand your concerns regarding the timescales involved and the delays in reaching the final stages of the matter. We appreciate how frustrating this can be, particularly where expectations regarding progress and completion timelines have not been met.
Please be assured that we take all feedback seriously. To enable us to review your concerns in detail and address them accordingly, we kindly ask that you contact our Feedback Team at feedback@muve.me.uk and provide your case reference details.
Once received, your concerns will be reviewed and the appropriate assistance will be provided.
Best regards,
Shalini
Team MUVE
Every stage was communicated and the…
Every stage was communicated and the company was found to be helpful and professional throughout the process. I have found the staff to be very helpful and they have guided me through a process I knew nothing about.
21 July 2026
Unprompted review
Reply from Muve
Dear Gareth,
Thank you for taking the time to share your experience and for your kind feedback.
We are delighted to hear that you felt well informed throughout every stage of the process and that our team was able to provide the guidance and support you needed. We understand that navigating an unfamiliar process can be challenging, so it is especially rewarding to know that our staff helped make everything clear and straightforward for you.
Your comments about our professionalism, communication, and helpfulness are greatly appreciated and will be shared with the team.
Thank you for choosing us, and we wish you all the very best for the future.
Best regards,
Shalini
Team MUVE
I recently sold my house using Muve…
I recently sold my house using Muve solicitors. I would highly recommend them. My sale was managed by Ranudi and Salmaan who were excellent. I received excellent communication and the sale went through much quicker than I imagined. Overall, I very happy with my experience.
10 July 2026
Unprompted review
Reply from Muve
Dear Joseph,
Thank you very much for your kind feedback. We truly appreciate you taking the time to share your experience with us.
We are delighted to hear that Ranudi and Salmaan provided you with excellent support throughout the sale of your house. It’s especially pleasing to know that communication was strong throughout and that your sale progressed more quickly than expected.
Your recommendation means a great deal to us, and your kind words will certainly be shared with both Ranudi and Salmaan, as well as the wider team.
Thank you once again.
Best regards,
Shalini
Team MUVE
Great
I rate 4 due to my case being abit wobbly during the start of my home purchase due to a staff member who was working on my case leaving the company. Everything soon turned around when Dineth came and took over my case and ensured everything came into place immediately his communication and responses where very prompt and and worry or quiries where very quickly resolved. Dineth worked very hard to meet my completion date which we achieved and supported me throughout. I however give Dineth a 5 stars for him and his work.
9 July 2026
Unprompted review
Reply from Muve
Dear Chanel,
Thank you for taking the time to share your feedback.
We appreciate your honest comments regarding the challenges at the beginning of your home purchase journey. We understand how unsettling it can be when there is a change in personnel during such an important process, and we are sorry for any uncertainty this may have caused.
We are pleased to hear that Dineth was able to step in, provide prompt communication, address your concerns quickly, and help keep everything on track to achieve your completion date. Your recognition of his hard work, dedication, and support throughout the process is greatly appreciated, and we will be sure to share your kind words with him.
Thank you again for your feedback. We are delighted that the situation improved and that we were able to support you through to completion. We wish you every happiness in your new home.
Best regards,
Shalini
Team MUVE
Conveyers service
Got updated regularly, found it hard sometime to get hold of the solicitors when you needed them other than that perfect service
21 July 2026
Unprompted review
Reply from Muve
Dear Robert,
Thank you so much for sharing your feedback with us.
We're pleased to hear that the service went well for you and that you felt regularly updated throughout the process. Keeping our clients informed is something we strive for, so it's great to know this was reflected in your experience.
We also appreciate your comments regarding the difficulty in reaching the solicitors at times. Your feedback is valuable and helps us identify areas where we can continue to improve.
Thank you again for taking the time to leave your feedback. We truly appreciate it and wish you all the very best for the future.
Best regards,
Shalini
Team MUVE
Mark and Aroshika
Mark and Aroshika. Thank you very much for everything🙏
My experience with the move was fantastic. I really appreciate your efficiency.
I highly recommend.
14 July 2026
Unprompted review
Reply from Muve
Dear Ensuida,
Thank you so much for sharing your feedback with us.
We're delighted to hear that you had a fantastic experience with your move and that the process went smoothly for you. It's wonderful to know that the efficiency and support provided by Mark and Aroshika made a positive difference during your journey.
Your kind words and recommendation are greatly appreciated, and we will be sure to pass your thanks on to both Mark and Aroshika. Feedback like yours means a great deal to the team.
Thank you again for taking the time to share your feedback.
Best regards,
Shalini
Team MUVE
Had a great experience
Had a great experience.
Dinashi and Mahen helped me throughout the procedure.
21 July 2026
Unprompted review
Reply from Muve
Dear Arslan,
Thank you so much for sharing your feedback with us.
We're delighted to hear that you had a great experience throughout the process. It's wonderful to know that Dinashi and Mahen were able to support you every step of the way and provide the assistance you needed.
We truly appreciate your kind words and will be sure to pass your feedback on to both Dinashi and Mahen.
Best regards,
Shalini
Team MUVE
Afreen and Maneesha were fantastic!
Afreen and Maneesha were fantastic!
I work in the mortgage industry and the general sentiment is that solicitors are the worst part when going through a purchase or a remortgage, but these 2 were brilliant throughout the whole process. They kept me updated every week and responded to my emails in a timely manner.
I won't hesitate to choose Muve again :)
20 July 2026
Unprompted review
Reply from Muve
Dear Bintou,
Thank you very much for your kind feedback. We truly appreciate you taking the time to share your experience with us.
We are delighted to hear that Afreen and Maneesha provided such fantastic support throughout your transaction. It’s especially pleasing to know that their regular updates, timely responses, and proactive communication helped make the process a positive experience for you.
Your kind words mean a great deal to us, particularly given your experience within the mortgage industry, and we will certainly share your feedback with both Afreen and Maneesha, as well as the wider team.
Thank you once again.
Best regards,
Shalini
Team MUVE
Avoid!!! They will ignore you and never complete on time
Avoid!!!!
This company provides no updates and delays everything at every stage. You can wait months without receiving a reply. This has been the worst experience.
You never know the status of your case. Instead, they keep sending strange and unnecessary enquiries while ignoring emails from you, your mortgage adviser, and even the other side’s solicitors.
We started the process in March with a promise to complete by the end of May. Today is 21 July, we’re already two months behind schedule, and we still don’t even know when we’re going to exchange contracts.
The other side’s solicitors have been ready for weeks and have already complained more than five times that Muve simply doesn’t respond.
I’m praying we complete this as soon as possible. Never again with them!
21 July 2026
Unprompted review
Reply from Muve
Dear Inna,
Thank you for taking the time to share your feedback.
We are very sorry to hear about your experience and sincerely regret the frustration and uncertainty this has caused.
We understand your concerns regarding communication, delays, and the lack of updates throughout your transaction. We appreciate how stressful this must be, particularly where completion timelines have not been met and you have been left without clear information on the progress of your matter.
Please be assured that your concerns have been logged as a formal complaint. A dedicated Resolutions Agent will be assigned to review the issues you have raised and assist you further.
Thank you again for bringing this to our attention.
Best regards,
Shalini
Team MUVE
Buying your first home is a complex and…
Buying your first home is a complex and emotional journey, filled with questions, anticipation, and a certain degree of uncertainty. When our original solicitor went on leave and our case was transferred to Nadvi Mohideen, it turned out to be a stroke of luck.
Within just two weeks, everything changed. The process became much faster and far more transparent. Every question I had was answered promptly and clearly. At no point did we feel forgotten or left waiting—in fact, it genuinely felt as though our case was a priority.
At a time when many professionals simply meet the basic expectations of their role, Nadvi consistently went above and beyond. He provided not only excellent legal support but also the reassurance and confidence that are so important when buying your first home.
If you have the opportunity to choose your solicitor at the beginning of the process, I would confidently recommend Nadvi Mohideen. He is not only a highly competent professional but also someone who is genuinely committed to achieving the best possible outcome for his clients.
Thank you, Nadvi Mohideen, for your professionalism, dedication, and exceptional level of client care. Professionals like you truly deserve the highest recommendations.
We would also like to thank Mohamed Rashid for his excellent support throughout our home-buying journey. He always responded very quickly, kept us updated, and made sure we knew exactly what was happening at every stage. Whenever the seller’s solicitors were delaying the process, Mohamed encouraged us to contact the estate agent to help move things forward.
Together with Nadvi Mohideen, they made an outstanding team. Their professionalism, communication, and dedication turned what could have been a very stressful experience into a smooth and positive one.
Thank you for everything you have done for us. We are truly grateful.
21 July 2026
Unprompted review
Reply from Muve
Dear Amina,
Thank you very much for your kind and thoughtful feedback. We truly appreciate you taking the time to share your experience with us.
Congratulations on purchasing your first home!
We are delighted to hear that Nadvi Mohideen and Mohamed Rashid provided you with such exceptional support throughout your journey. It’s especially pleasing to know that Nadvi’s professionalism, responsiveness, and dedication helped make the process faster, clearer, and more reassuring during such an important time.
We are also grateful for your recognition of Mohamed Rashid’s excellent communication and proactive support in keeping you informed and helping to progress matters whenever delays arose.
Your kind words about the service, care, and commitment shown by both Nadvi and Mohamed mean a great deal to us. We will certainly share your wonderful feedback with them and the wider team.
Thank you once again for your recommendation and for placing your trust in us. We wish you every happiness in your new home.
Best regards,
Shalini
Team MUVE
Professional
Professional, great communication, excellent progress tracking web services. Nadvi and the team were polite, focused, and helped us buy our first home.
20 July 2026
Unprompted review
Reply from Muve
Dear Dr. Mallah,
Thank you very much for your kind feedback.
We truly appreciate you taking the time to share your experience with us. Congratulations on purchasing your first home!
We are delighted to hear that Nadvi and the team provided professional service, great communication, and excellent support throughout the process. It’s especially pleasing to know that our portal helped keep you informed and that the team’s polite and focused approach made your journey a positive one.
Your kind words will certainly be shared with Nadvi and the wider team.
Thank You
Best regards,
Shalini
Team MUVE
The worst experience i've ever had
The worst experience i've ever had. I have had a completion date set for over 3 months in a zero chain, no mortgage sale of my flat. These guys are non-communicative, and have simply not responded to 5 simple requests from the buyers solicitors for 8 weeks. We're now at completion date and it has been and gone without so much as a phonecall or email to explain what's going on. For the last week I've asked my account manager Bevan to call me daily to give me an update - he's not done this once!
AVOID LIKE THE PLAGUE... DEAL WITH SOMEONE YOU CAN PICK THE PHONE UP TO IF YOU WANT TO ACTUALLY GET YOUR PROPERTY SOLD.
ALL THE LAWYERS ARE IN SRI LANKA, SO DON'T EXPECT A NORMAL LEVEL OF SERVICE. THEY ARE HAPPY TO LIE. I'M ACTUALLY WORRIED MY BUYER WILL PULL OUT NOW.
20 July 2026
Unprompted review
Reply from Muve
Dear Asher,
Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and sincerely regret the frustration and disappointment caused.
We understand your concerns regarding the delays, lack of communication, and the impact this has had on your planned completion.
Your comments regarding communication, updates, and the handling of enquiries have been taken seriously. WE have taken this as a formal complaint and a dedicated Resolution Agent will be allocated to review and assist further.
Best regards,
Shalini
Team MUVE
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