Setfords Reviews 13,954

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the efficiency and responsiveness of the staff. Consumers appreciate the clear and timely communication, noting that their questions were answered quickly and thoroughly. The company's ethical approach is also frequently mentioned, with reviewers feeling that their best interests were always prioritized. People express satisfaction with the speed of the company's response times, even outside of normal working hours. Many reviewers specifically recommend individual team members, emphasizing their professionalism, knowledge, and ability to make the legal process straightforward and stress-free. Overall, customers feel well-supported and confident in the company's ability to handle their legal matters effectively.

Based on these reviews

Rated 5 out of 5 stars

Absolutely brilliant. If I could give more than five stars then I would. Senan was organised, professional and extremely responsive to emails I sent. She is exactly what you want from a solicitor and... See more

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Rated 5 out of 5 stars

Cannot recommend Evette at Setfords enough, really helpful, friendly and nothing is too much! She has made the process in buying our first home less stressful and smooth sailing, always willing to... See more

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Rated 5 out of 5 stars

The care and attention shown by Sherri Clayton and David Miers most definitely helped me through this work injury claim process. I had no confidence to do this myself and would not have known where... See more

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Rated 5 out of 5 stars
Verified

We went with Samantha Ireland and her legal assistant Kelly Rudd. From start to finish they were fantastic. Being first time buyers we were both nervous about the whole process. The whol... See more

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Rated 5 out of 5 stars
Verified

Couldn't fault them honestly. We recommended them to our friends that were moving and they used setfords too. We never felt like they were sitting on anything doing nothing. They were so efficient, ev... See more

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Rated 5 out of 5 stars
Verified

Honestly, best solicitors I've used, ever. Sarah and Laura handled our sale and purchase. Everyone was so easy to speak to and no time wasted. At times I felt like they were doing the jobs of th... See more

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Rated 5 out of 5 stars

All Setford's conveyancers are independent contractors. If you want someone quick, ask, they will find you someone who can work at pace. Abigail Dungate did that, and a lot more. She effectively... See more

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Rated 5 out of 5 stars
Verified

Evette was amazing with our house purchase and sale, she would respond very quickly to our emails, and would even email late at night and on weekends. Evette also took the time to explain anything tha... See more

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Rated 5 out of 5 stars
Verified

My solicitor Claire Konstantino was brilliant from start to finish. Always worked in my best interest. My one and only contact and always contactable or timely replies. Would highly recommend and have... See more

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Rated 5 out of 5 stars

William Brown Setfords Solicitors 74 Front Street Guildford, Surrey Dear William, We take this opportunity to thank you once again for your professional and steadfast representation duri... See more

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Rated 5 out of 5 stars
Verified

We cannot praise Marie Smith at Setfords enough for her help & expertise during our recent house sale & purchase. It was not without its various problems, however Marie was very professional and pat... See more

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Rated 5 out of 5 stars
Verified

The process of buying and selling property is v.stressful and we have had to do both recently. The buying process was made so much smoother by Setfords and especially by Faye Harper-Haley who frank... See more

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Rated 5 out of 5 stars

Wow! what can I say Gemma Lloyd and her team I would highly recommend to anyone. Communication was fantastic as response to any of our questions/queries were answered promptly and even getting emai... See more

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Rated 5 out of 5 stars

SetFord Great Solicitors They made my transfer to my first home seamless and easy. They provided detailed instructions on what I needed to complete and helped me out with anything I did not un... See more

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Rated 5 out of 5 stars

I used Amy Cotterill of Setfords to look after the sale of my property and the purchase of my ongoing property. Assisted by Beth, I cannot praise them both highly enough for their efforts. They did no... See more

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Rated 5 out of 5 stars

I highly recommend Angie Dooling & her team in Amesbury as they took me through my house sale & purchase step by step, answering all my questions quickly. All communication was excellent at this very... See more

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Rated 5 out of 5 stars

Aasima is simply wonderful at her job. We were reassured throughout our whole purchasing process and Aasima's assistance and professionalism was outstanding. One of the most stressful things in our l... See more

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Rated 5 out of 5 stars

Well it took us 10 months to complete our house purchase, following a range of issues including the ill health of our lovely vendor. Karen dealt with everything promptly and kept us updated in "normal... See more

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Rated 5 out of 5 stars
Verified

I want to say a massive thank you to Evette and her team at the Leeds Office for helping me through an executor house sale. Evette was always helpful and professional, my questions were always answere... See more

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Rated 5 out of 5 stars
Verified

Excellent Team who went out of their way to provide super service to us and we sold our old and bought a new property. Always on hand to answer any questions / queries we had and were extremely well p... See more

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Rated 5 out of 5 stars
Verified

Natalie Turner from Setfords handled our lease extension. She was great to deal with: efficient and very responsive. We had to get documents printed and signed at short notice. Aidan from the Chan... See more

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Rated 4 out of 5 stars

Everything went through swiftly and and always came back quickly to any questions that we had whatever time of day! Would only say would be nice to know what’s outstanding or given a bit of a timeli... See more

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Rated 5 out of 5 stars

Thank you to Deborah Lawunmi, there are no words to thank her enough. She helped me with my breast feeding related problems at work. It is not just that she helped me with all the legal matters,... See more

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Rated 5 out of 5 stars
Verified

Our solicitor kept us informed during the six months we had to wait for a completion date which was no fault of his! Contracts were exchanged very quickly and completion took place four days later! Ve... See more

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Rated 5 out of 5 stars

The last few weeks of our sale was a very stressful time, Gemma Lloyd and her team really helped us through it and did an outstanding job on completion date making sure my daughter had a house to slee... See more

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Rated 5 out of 5 stars

Our family have just sold our previous property which was a complete nightmare from the Estate Agent side of things. Fortunately, Lauren at Setfords was very approachable and knowledgeable and sho... See more

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Rated 5 out of 5 stars

Peter was absolutely brilliant at buying and selling my parents' house for us. He is great at explaining the technical information, always replies to emails quickly and has been a huge support to the... See more

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Rated 5 out of 5 stars

Going through the legal process has so many horror stories right? Well my journey was so easy thanks to Sarah and her team. I was kept up to date throughout the process. If I needed some informati... See more

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Rated 5 out of 5 stars

Reena helped us buy our flat and we just used her again to sell it. Despite an atrocious solicitor for the buyer to deal with she did another great job. Would highly recommend her

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Rated 5 out of 5 stars
Verified

We used Setfords, as we were a previous client of Karen Angelinetta. So we followed her to Setfords. As expected, Karen is nothing short of brilliant, and amazingly efficient, sharp, and provides outs... See more

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Rated 5 out of 5 stars

Incredible service - we dealt with Kristine there. Always on it, friendly, professional - hands down the best solicitor we have ever worked with. Recommend highly! 5*!

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Rated 5 out of 5 stars
Verified

Sarah Howe and her team were amazing. Professional and efficient they kept me well informed and made my sale and purchase the easiest I have ever known with previous moves. 100% recommend them.

Company replied

Rated 5 out of 5 stars
Verified

Henna recently helped us through a complicated property purchase. She was efficient, extremely diligent and always on hand to answer questions throughout the entire process. She always ensured our bes... See more

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Rated 5 out of 5 stars

Thank you, Divya Patel, for the excellent service you provided during my property purchase. I was particularly impressed by how professionally and efficiently you handled the process, especially du... See more

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Rated 5 out of 5 stars

An efficient and friendly service was provided by Setfords for my recent house sale/purchase. I was able to contact my solicitor (Ursula) extremely easily, and she worked sensibly but diligently on an... See more

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Rated 5 out of 5 stars
Verified

We had a great experience with Setford's conveyancing our first house purchase. Thanks for your help Sue, you were clearly leagues ahead of your counterparts!

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Rated 5 out of 5 stars
Verified

Thank you so much to Ashley Colin, he acted for me with a lease extension. He was always available if I had any questions and easy to understand.Very professional. I would thoroughly recommend hi... See more

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Rated 5 out of 5 stars
Verified

My solicitor, Shahd Arafat from Setfords Solicitors, has handled two conveyancing cases for me. On both occasions, I found her to be highly accessible, responsive, and efficient. Communication was alw... See more

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Rated 5 out of 5 stars

My sincere thanks to Karen Angelinetta for your excellent work in helping us complete the purchase of our new home. Your professionalism, attention to detail, and clear communication made what could... See more

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Rated 5 out of 5 stars
Verified

The sales team were quick to respond to emails and phone calls. Their communications between all parties inolved, was really helpful and they kept us well informed.

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Rated 5 out of 5 stars
Verified

Ovie helped us navigate smoothly the complexities of buying a house at auction. He was available when needed and thanks to him the experience was far less stressful.

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Rated 5 out of 5 stars

🌟🌟🌟🌟🌟 Outstanding Service from Lorna Phelps – A Truly Reassuring Experience As a first-time buyer navigating the complexities of purchasing a home in the UK, I couldn’t have asked for a... See more

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Rated 5 out of 5 stars

Alison and her team have once again completed the purchase of another property for my portfolio. I can not thank Alison enough on a smooth and stress free completion of this property. The communicatio... See more

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Rated 5 out of 5 stars
Verified

I have recently used Setfords for the conveyancing for the purchase of my first property. This has been a prolonged process as I had to withdraw from one property and I was grateful that Setfords kept... See more

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Rated 5 out of 5 stars

As always Amy was amazing, always on the ball and chasing things up and always responds promptly to any emails, a pleasure to work with

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Rated 5 out of 5 stars
Verified

The nice thing dealing with Setfords was the friendly and professional advise as well as being able to speak to the person who was dealing with our case.

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Rated 5 out of 5 stars
Verified

Kuldip was great throughout the conveyancing process. He kept me informed and up to date as we had hit a few road blocks along the way. Would highly recommend.

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Rated 5 out of 5 stars
Verified

Sharon Sanga has been amazing, navigating us through the difficult task of obtaining proof of ownership on a property that the bank has lost the deeds for. Her fantastic work ethic has been so impre... See more

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Rated 5 out of 5 stars

I cannot fault Setfords in the purchase of my property. Everything was done as expected and I'm now the proud owner.

Company replied

Rated 5 out of 5 stars

Setfords managed the conveyancing part of the sale of an investment property for me. The process was much quicker and smoother than I had expected, with excellent communication throughout—my thanks to... See more

Company replied

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Company details

  1. #11 of 59 best companies in Lawyer
  2. #6 of 58 best companies in Conveyancer
  3. #4 of 26 best companies in Family Lawyer
  4. #12 of 78 best companies in Law firm
  5. #17 of 152 best companies in Legal Services
  6. #6 of 43 best companies in Property lawyer

Written by the company

Our expert lawyers are located nationwide and work with a central support team based in our head office in Guildford. Because we use technology to enable our lawyers to work flexibly – in many cases from their homes or clients’ offices – we are able to keep overheads low and pass on those savings to our clients. Our unique way of working also ensures our clients deal only with their consultant lawyer – they won’t find themselves handed off to a junior team member who can’t offer the expert advice or personal support they deserve. And because our lawyers don’t have billing targets, they are able to focus on the right number of clients and ensure each and every one gets a dedicated service. We can offer advice on a broad range of legal matters including residential property, employment, family law, commercial property, corporate and commercial matters, and personal injury and clinical negligence cases.


Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars

Simon Hopewell's team - I would work with them again, no hesitations.

I've partnered with Simon Hopewell on a number of occasions and I have been really happy with his team's service. I have worked with some pretty unresponsive and shady lawyers over the years, however, Simon team is a stand out - reliable, knowledgeable, quick at responding and patiently advising on issues that matter most to us. My process of selling was particularly difficult and lasted over 6months - William Allenby was incredibly patient, supportive and persistent. He was much more responsive than the buyers lawyer and was persistently chasing them to get them to get us to exchange and completion. In the process, we were faced with a number of not very usual curveballs such as needing to apply for a planning certificate and appeal against a potential inspection charge. Even though painstakingly - we secured the certificate and were freed of charges! If William was not as dedicated to our cause I doubt we would have had such a positive outcome. I would not hesitate to recommend Simon an his team or work with them again in the future.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

I could not praise Setfords & Matthew more

I could not praise Setfords, or rave about Matthew W enough, a massive credit to the company. When I experienced a horrible negligence through the NHS, it was traumatic enough without even knowing how to start a claim to right the wrong. I searched far and wide for help online, only to meet automated replies and brick walls from every company saying I had no case. It honestly made me want to instantly give up and think that I was imagining my negligence. This was without them even bothering to ask me proper questions and understand what I had been through. After contacting Setfords, Matthew called me promptly. He introduced himself, got to know me and all about my experience, and completely explained and broke down what the journey would be if I was to go with themselves. I finally felt heard, and I instantly knew I was in safe hands. Ever since Matthew has been next level. Never missing an opportunity to call me and check my understanding, and to make me feel fully involved and at ease as to what was happening. My dad even sat in on one call and I quote said: ‘I couldn’t feel more relaxed and reassured after hearing Matthew speak to you, you are most definitely in safe and confident hands this guys knows his stuff!’
I could go on for a long while as to why Setfords and Matthew especially are fantastic, but I’m sure there are many glowing reviews already to testify to this. Thank you SO much for not only winning my case that everyone else claimed to have no legs, but for making such a horrible thing as good as it can be! Emily Morris

29 October 2025
Unprompted review
Rated 5 out of 5 stars

EXCELLENT SERVICE

I received excellent service from Alison Brown. I was kept fully updated on a recent property purchase and any queries I had were answered and dealt with professionally and extremely promptly. Would not hesitate to recommend.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Alison was absolute brilliant

Alison was absolute brilliant, words can’t explain how great she was dealing with me. I would not hesitate to recommend her and will definitely be using her again. I’ve never known a solicitor to work so quick.

18 October 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Naqibul Islam

Excellent experience with Naqibul Islam and Setfords!

Naqibul was incredibly helpful and made everything run smoothly for our flat purchase. He has been (almost) always available for advice, feedback and questions.

Big thanks to him for being so efficient and easy to work with.

28 October 2025
Unprompted review
Setfords logo

Reply from Setfords

Dear Inncipit,

We're happy to hear that you had a great experience with Naqibul! We appreciate your kind words regarding his efficiency and helpfulness. Thank you for your positive feedback!

Kind regards,
Setfords

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Paperwork sent in timely fashion and emails answered without delay
Abigail, my Conveyancer, was great, kept me updated throughout the process ensuring everything processed to completion in a timely manner. Highly recommend

28 October 2025
Unprompted review
Setfords logo

Reply from Setfords

Dear Chris,

We're happy to hear that you experienced great service from Abigail and that everything was handled efficiently. We are glad you were kept informed throughout the process.

Kind regards,
Setfords

Rated 5 out of 5 stars

Conveyancing solicitor

From my first phone call to the last email every contact has been quickly resolved and attended to.
Marina Hadfield has been great. I would recommend Stetfords.

20 October 2025
Unprompted review
Setfords logo

Reply from Setfords

Dear Keith,

We appreciate you recommending us! We're happy to hear that you had a great experience with Marina. Thank you for your positive feedback.

Kind regards,
Setfords

Rated 5 out of 5 stars
Verified

Kayleigh was absolutely fantastic

Kayleigh was absolutely fantastic, I'd recommend her services every single time.

21 October 2025
Setfords logo

Reply from Setfords

Dear Rory,

We're happy to hear that you had a fantastic experience with Kayleigh. We appreciate you recommending our services!

Kind regards,
Setfords

Rated 5 out of 5 stars
Verified
Setfords logo

Reply from Setfords

Dear Mr Leech,

We're so happy to hear that you had a great experience with Dom and Faye. Thank you for your positive feedback.

Kind regards,
Setfords

Rated 5 out of 5 stars
Verified

Such a pleasant experience

I knew nothing of Setfords so came to them on a friend's recommendation. They have been superb in every way. Moving house can be very stressful but they did everything swiftly and with first class communication every stage of the way. They stuck to their quotation and to agreed timelines. I thoroughly recommend them

12 September 2025
Setfords logo

Reply from Setfords

Dear Rev Morris,

We're happy to hear that you had a great experience with us. We appreciate your kind words and thank you for taking the time to leave a review.

Kind regards,
Setfords

Rated 5 out of 5 stars
Verified

Extremely helpful and answered any…

Extremely helpful and answered any queries I had. Always had a great response time and was kept informed throughout. Would definitely recommend.

27 October 2025
Setfords logo

Reply from Setfords

Dear Glenn,

We are happy to hear that we were helpful and responsive to your queries. We appreciate your recommendation and are grateful for your feedback.

Kind regards,
Setfords

Rated 1 out of 5 stars

We instructed Setfords to act for us in…

We instructed Setfords to act for us in a boundary issue. They were slow to act, didn't punch back at the others sides solicitor which eventually resulted in criminal damage to our property. They took approximately £3,500 from us and did absolutely nothing to protect our property. Failed on every level then walked away when the going got tough! Please save yourself more hassle and find another firm. All Setfords do is summarise what you tell them and charge you for writing exactly that to the otherside without any form of resolution. Setfords couldn't even be bothered to put the SRA right when they were effectively blamed by the othersides solicitor for the poor conduct of my case. Very disappointed and would definitely not recommend.

23 September 2025
Unprompted review
Rated 5 out of 5 stars

We had an exceptional experience with…

We had an exceptional experience with Setford Solicitors during our property purchase. Charlotte, in particular, went above and beyond to ensure everything went smoothly. She was incredibly attentive, always available to answer our calls, and guided us through every step of the property purchase with care and professionalism. We truly appreciate her dedication and would highly recommend Setford Solicitors, especially Charlotte, to anyone in need of legal assistance for property purchases.

23 October 2025
Unprompted review
Setfords logo

Reply from Setfords

Dear Rosey,

We're happy your property purchase went smoothly thanks to Charlotte. It's great to know her attentiveness and guidance were valuable. Thank you for recommending our services.

Kind regards,
Setfords

Rated 5 out of 5 stars

Setfords were very efficient

Setfords were very efficient, always keeping me informed of where we were in the process of selling. I would recommend them.

27 October 2025
Unprompted review
Setfords logo

Reply from Setfords

Dear TD Brighton,

We're happy to hear that our efficient service and regular updates during the sale met your expectations. Thank you for recommending us, we appreciate your feedback!

Kind regards,
Setfords

Rated 3 out of 5 stars

Good service, beware quotes and late billing

Used for Property Remortgage and Transfer. The process was straightforward with responsive solicitor (worthy of 5 stars).
However beware final billing process. 15 months after work completed, final invoice received out of the blue, due to a late review of file that identified further sums required - costs that were not properly established in original quote or highlighted in final email conversations at point of completion.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Paul Severs brilliant

Im really happy with Paul Severs. I had 2 ccjs and I was really struggled dealing with it by myself. My partner found Paul's number online and i got in contact and the rest is history. He sorted them both out for me. Took a few months but it got sorted. Paul will be 100% my point of contact if i or anyone I know needs anything resolving. It just got sorted in time for my mortgadge renewal. Thank you Paul much appreciated.

27 October 2025
Unprompted review
Setfords logo

Reply from Setfords

Dear Charilaos,

We're happy to hear that Paul could resolve your CCJ issues, especially before your mortgage renewal. We appreciate your recommendation and are always here to help. Thank you for your positive feedback.

Kind regards,
Setfords

Rated 5 out of 5 stars
Verified

Efficient and professional

Efficient and professional. All queries were dealt with promptly and the work was completed in an excellent manner .

27 October 2025
Setfords logo

Reply from Setfords

Dear Susan,

We're happy to hear that you had a great experience. Thank you for taking the time to leave a review.

Kind regards,
Setfords

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