Setfords Reviews 

16,639
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,630 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being professional, highly responsive, and exceptionally supportive throughout various property purchases and sales. Many reviewers mention the outstanding communication and prompt replies, which make the entire legal process feel remarkably smooth and reassuring. Though some customers noted the inherent stress and various bumps along the road in property transactions, consumers consistently found the team reliable in smoothing out difficulties. People also mentioned that the clear guidance provided by solicitors helped them successfully manage complex terms, paperwork, and personal queries effectively throughout the entire journey.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are organized, helpful,... See more

Service

Consumers find service to be positive, highlighting fast, efficient, and professional support during property... See more

Customer service

Customers had positive experiences with customer service, noting that everyone was friendly, helpful, and... See more

Response time

Reviewers highlight positive aspects of response time, noting that consumers receive prompt replies to emails... See more

User experience

Customers consistently note positive experiences with user experience, highlighting a smooth, seamless, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was fantastic from start to finish. Jessica, Neil and Lewis were brilliant. The team were so organised, helpful, efficient and completely on it throughout the whole process. Everything was h... See more

Company replied

Rated 5 out of 5 stars

Speedy, professional and friendly service from Maria and Petra. Kept in touch with us regularly and gave guidance where needed. Sadly matter (sale) couldn't proceed due to FTB withdrawing but new sa... See more

Company replied

Rated 5 out of 5 stars

William has been exceptional with our house purchase and sale. We couldn’t have done it without him. He has been completely dedicated and made sure he got this over the line for us. I would recommend... See more

Company replied

Rated 5 out of 5 stars

We have used Caroline at Setfords for our first purchase in 2022 and subsequent sale and purchase of new property in 2026. She was really thorough and helpful in providing guidance on all the ins and... See more


Company details

  1. Lawyer
  2. also in
  3. Conveyancer
  4. Family Lawyer
  5. Law firm
  6. Legal Services
  7. Property lawyer

Written by the company

Our expert lawyers are located nationwide and work with a central support team based in our head office in Guildford. Because we use technology to enable our lawyers to work flexibly – in many cases from their homes or clients’ offices – we are able to keep overheads low and pass on those savings to our clients. Our unique way of working also ensures our clients deal only with their consultant lawyer – they won’t find themselves handed off to a junior team member who can’t offer the expert advice or personal support they deserve. And because our lawyers don’t have billing targets, they are able to focus on the right number of clients and ensure each and every one gets a dedicated service. We can offer advice on a broad range of legal matters including residential property, employment, family law, commercial property, corporate and commercial matters, and personal injury and clinical negligence cases.


Contact info

4.9

Excellent

TrustScore 5 out of 5

17k reviews

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4.9

All reviews

(16,639)

2,430 reviews in the last 12 months

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Rated 5 out of 5 stars

Record House Purchase Completion - 2 months!

Setfords completed my house purchase in record time. The Estate agents have asked to keep their details because in 24 years they have not had an agreed sale price end in completion within 2 months!
William communicated clearly, ensured I was kept updated with information. He went above and beyond and saved me money too. This was an extraordinary service and I would highly recommend Setfords and William in particular.

23 October 2026
Unprompted review
Rated 5 out of 5 stars

Setfords client

Having someone that could be contacted directly by phone ,if required was very important.

Always responded to emails promptly. I was kept
informed of the process at each step.

All in all I received an excellent service from my solicitor.
Would have no hesitation in recommending.

2 November 2026
Rated 5 out of 5 stars

Our solicitor answered our queries and…

Our solicitor answered our queries and questions in depth and clearly. They were also supportive and helpful re next steps information (especially after a late withdrawal of a buyer).
We felt the costs were very reasonable

5 November 2026
Unprompted review
Rated 5 out of 5 stars

We have dealt with many conveyances in…

We have dealt with many conveyances in the past, but never before have we used Setfords. We did so after being recommended by a friend and we are so pleased we took his advice. Our conveyancer was Sarah Howe and you could not wish for a more understanding and better communicator. Each step of the process was dealt with efficiently and much faster than previous conveyancers we have used. The charge for her services was also good value, when compared to others in the same market and her final invoice was exactly as originally quoted. All in all - excellent service from an excellent professional. We can highly recommend Sarah and will do so to any of our friends who need a conveyancer.

9 October 2026
Unprompted review
Rated 5 out of 5 stars

Professional service

Our solicitor, Maria, gave a detailed & accurate quote unlike some other solicitors we asked. She was thorough & alerted us to potential issues in the documentation from the seller. Overall a professional service.

2 November 2026
Rated 5 out of 5 stars

Sarah and team were fantastic

Sarah and team were fantastic . Got completion on a chain for us in 3 weeks . My vendors had to change solictors and Sarah picked it up so quick . Totally delighted my Estate agency will be certainly recommending her . Thank you once again

30 October 2026
Unprompted review
Rated 5 out of 5 stars

prompt and friendly service

prompt and friendly service Everything was dealt with professionally between them and the Estate agents.The process was extremely stress free which was what we wanted a firm to do for us

2 November 2026
Rated 5 out of 5 stars

Could not rate this experience more highly

Our solicitor at Setfords Clare Nicholls was excellent from start to finish. Informative, efficient and exacting. We were guided through the process expertly and felt well looked after. I can’t recommend highly enough.

21 October 2026
Setfords logo

Reply from Setfords

Dear Emma ,

We are delighted to hear about your positive experience. We appreciate your kind feedback regarding the informative, efficient, and thorough guidance provided throughout your process, and we are pleased that you felt well supported. Thank you for highly recommending Clare.

Kind regards,
Setfords

Rated 5 out of 5 stars

Thank you so much to Simon and the team…

Thank you so much to Simon and the team for such a fast, efficient and professional service.

4 November 2026
Unprompted review
Setfords logo

Reply from Setfords

Dear Marcia,

We are pleased to hear that you found our service to be prompt, efficient, and highly professional. Thank you for sharing your positive feedback with us.

Kind regards,
Setfords

Rated 5 out of 5 stars

I would like to thank Carey and the…

I would like to thank Carey and the team at Setfords for their professionalism and support throughout our property purchase. Despite the complexities and delays, Carey remained helpful, responsive and committed to moving things forward. I truly appreciate her dedication and would happily recommend her services.

2 November 2026
Rated 5 out of 5 stars

Excellent Service

I have used several solicitors for conveyancing over the years, but choosing Setfords, and in particular Omotola Balogun, has been one of the best business engagement decisions I have made. Having worked with numerous solicitors over the years, Omotola genuinely stands out as exceptional.

I cannot recommend Omotola Balogun highly enough. He provided an outstanding conveyancing service from start to finish, demonstrating exceptional professionalism, efficiency and attention to detail throughout the entire process.

Communication was excellent at every stage. He was always approachable, responsive to queries and proactive in keeping me updated on progress. Everything was explained clearly, and any issues that arose were dealt with promptly and effectively.

What particularly impressed me was his dedication, commitment and ability to make what can often be a stressful and complicated process feel straightforward and well managed. I always felt that my interests were being looked after and that I was in safe hands.

The service exceeded my expectations, and I would have absolutely no hesitation in recommending Omotola and Setfords to anyone looking for a reliable, knowledgeable and highly professional conveyancing service.

An exceptional experience from beginning to end. Thank you, Omotola, for all your hard work and outstanding service!

3 November 2026
Unprompted review
Rated 5 out of 5 stars

Jemma was amazing

Jemma was amazing, always contactable and fully aware where we were in the house purchase process, very professional and would highly recommend Jemma Rawle to anyone

16 October 2026
Rated 5 out of 5 stars

Excellent!

This is the second time we've used Setfords, and our Solicitor Grace has been excellent both times. Very knowledgeable and quick to respond to emails and queries etc. 5 stars.

2 November 2026
Rated 5 out of 5 stars

We are extremely grateful to Sajith…

We are extremely grateful to Sajith from Setfords for his outstanding support throughout our house-buying journey.
We had been searching for our new home for almost a year, and when it came to the legal and conveyancing process, we made a very good decision by choosing to work with Sajith. From the beginning, he made the whole process feel much easier, faster and more straightforward.

Buying a house can be stressful and complicated, but Sajith was always supportive, professional and approachable. He kept us updated throughout the process, explained things clearly, and helped ensure that everything progressed as smoothly as possible right through to the day we received the keys to our new home.

We truly appreciate his dedication, patience and excellent communication. His support made a big difference to our house-buying experience, and we would happily recommend Sajith to anyone looking for a reliable and professional solicitor for their property purchase.

Thank you, Sajith, for helping make our dream of owning our new home a smooth and memorable experience! 🏡🔑

29 October 2026
Unprompted review

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