Hartleys Homeware & Furniture Reviews 

12,524
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the straightforward online ordering process, excellent overall product quality, and prompt delivery service that consistently meets expectations. Many consumers point out that the items are very sturdy, remarkably easy to assemble, and arrive well-packaged in secure boxes. Buyers often express satisfaction with finding exactly what they needed for their homes and businesses. However, some people mentioned occasional issues with damaged parts, broken items, or noticeable scratches upon delivery. A few reviewers also noted specific practical limitations regarding storage capacity, missing sizing details, or lightweight construction materials.

What people talk about most

Quality

Customers consistently note positive experiences with quality, highlighting that items are well packaged,... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting speedy arrival times and... See more

Service

Customers had positive experiences with service, frequently highlighting a reliable, super quick response and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lp Storage unit came on time, matched identically with a unit i purchased 3 years ago this product is of a soiled construction not like similar products that may seem a bit cheaper but not as robust... See more

Rated 5 out of 5 stars

Excellent customer service. Advised me when item was back in stock so that I could order (8ft Folding table). Ordering online was straightforward and table is excellent. Just what I wanted for fami... See more

Rated 5 out of 5 stars

Item arrived quickly, good quality product that was easy to put together although the instructions were somewhat sketchy according to hubby, but it was just what I wanted. So very happy

Rated 5 out of 5 stars

Unfortunately I ordered the wrong size,as 2of the previous drawers I had had for a good few years had broken, they are good quality and I have bought them for my unit before . I will order the right... See more



Company details

  1. Home Furniture Shop
  2. also in
  3. Bedroom furniture shop
  4. Furniture Accessories
  5. Furniture accessories supplier
  6. Furniture Manufacturer
  7. Office Furniture Shop

Written by the company

Hartleys offers a diverse range of homeware and furniture to help create your perfect home of office. Our range includes flat-pack cube storage units, kids bedroom furniture, folding tables, table legs, freestanding plant stands and room dividers. Our customer service team is available 7 days a week and we aim to respond to all enquiries within 24 hours. Contact us now via https://www.hartleysdirect.com/contact/


Contact info

  • Website Contact Form: https://www.hartleysdirect.com/contact/, Edison Way, Great Yarmouth, NR31 0NG, United Kingdom

  • www.hartleysdirect.com

4.8

Excellent

TrustScore 5 out of 5

13k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(12,524)

115 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The packaging was ripped and splitplit

The packaging was ripped and split. Fortunately the room dividers were not damaged. I was going to order more but was concerned about the condition they would arrive in. I saw other reviews that had this problem. It's a shame but I couldn't risk ordering more and having to return due to damaged packaging.

2 October 2026
Rated 5 out of 5 stars

Great quality

The shelving unit feels really sturdy and strong and looks really nice too! Delivered straight to my door within a few days. Exactly what I needed.

7 September 2026
Rated 5 out of 5 stars

Lovely screen

Lovely screen. This is the second I have bought. Quality screen, well made that looks great in my room and good value.

16 August 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look