I ordered some plants and, since I was in the area the following week, I chose to pick them up. Right after placing the order, I sent an email asking whether the order would be ready that day, but... See more
Company replied
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I ordered some plants and, since I was in the area the following week, I chose to pick them up. Right after placing the order, I sent an email asking whether the order would be ready that day, but... See more
Company replied
I ordered blueberries, lavender, campanula and a plum tree. They all came in a good state, packed very carefully and protected. After I planted them - they grow well. Blueberries riped - very tasty.... See more
I bought plants & flowers from Groeneparadijs several times: Lavenders, Blueberries, Plum tree, Grapes and some other flowers. Plants always come in a good well protected packaging. The plants have go... See more
Several plants were a lot smaller than expected, bashed up, or discoloured. Sending took a lot longer than advertised for two orders. In one order only half the plants were sent and the other half in... See more
Company replied
Wij zijn een gespecialiseerde webshop voor tuinplanten, actief in zowel Nederland als België. In ons uitgebreide assortiment vindt u alles voor uw tuin: van bodembedekkers en siergrassen tot haagplanten, klimplanten en sierheesters. Bij ons kunt u eenvoudig en betrouwbaar planten online kopen en zeker zijn van de beste kwaliteit. Bij Het Groene Paradijs profiteert u altijd van groeigarantie op alle geleverde planten. Zo bent u verzekerd dat uw nieuwe aanwinsten goed zullen aanslaan in de tuin. Bestellingen worden snel verzonden, meestal binnen vier werkdagen. U kunt uw bestelling laten thuisbezorgen of ophalen bij een PostNL-afhaalpunt in uw buurt. Ook is het mogelijk om uw planten gratis af te halen bij Het Groene Paradijs in Gilze (Noord-Brabant). Onze klantenservice staat klaar om u persoonlijk te adviseren, zowel telefonisch als via chat, e-mail en Facebook. Of u nu vragen heeft over plantenverzorging, levertijden of het bestellen van de juiste producten, ons team helpt u snel en vriendelijk verder. Dankzij onze lage verzendkosten van slechts € 6,95 per bestelling binnen Nederland en België en de mogelijkheid tot veilige betaling met AfterPay, PayPal, iDEAL of bankoverschrijving, maakt Het Groene Paradijs het online tuinplanten bestellen eenvoudig, betrouwbaar en voordelig. Met een breed aanbod, snelle levering, uitstekende service en scherpe prijzen zijn wij uw betrouwbare partner en online tuincentrum voor alle tuinprojecten.
Oranjestraat 128, 5126BR, Gilze, Netherlands

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I am very disappointed with this online company. No way to contact them on the phone. I sent 5 emails that my orders is incomplete and even showed them proof but they seem to ignore it!
Reply from Groeneparadijs.nl
It's very dissatisfied and disappointed experience! I ordered 30/04 and they delivered it only 16/05. In order it was Wisteria floribunda ‘Black Dragon’ 50-60. But all tree plant is 20-30 maximum. Never again!
Reply from Groeneparadijs.nl
2nd UPDATE: Finally 3 new plants are on their way. Hopefully the correct ones this time.
UPDATE: YOUR reply misses the point. After my treatment the plants are NOW in good shape. BUT: You sent me the WRONG kind. A much CHEAPER hydrogena but charged me triple the amount they are worth. Your service is telling me the young plants will somehow miraculously change their kind while growing - sounds more like a fairy tale to me. You owe me a replacement or a refund. Am I actually contacting real people or is this AI?
I ordered three Hydrangea arborescens 'Pink Annabelle'. On arrival the plants looked dreadful. I had to remove most of the brown leaves and when the new leaves unfolded it became clear that I had received the wrong plants. Unfortunately, the delivered plants were clearly not the smooth hydrangeas I ordered, despite being labeled as such. The delivered plants show the typical morphological characteristics of a Hydrangea macrophylla (bigleaf hydrangea) instead of the features characteristic of Hydrangea arborescens. I wish I could upload my photo. It shows this clearly.
Leaf structure: The leaves are thick, leathery, and highly glossy. The true 'Pink Annabelle', however, features matte, rather thin, soft, and almost velvety leaves.
Flower buds: The plants already show well-developed flower buds (resembling broccoli florets). This indicates flower formation on old wood, which is typical for Macrophylla. Smooth hydrangeas like 'Pink Annabelle' form their buds later in the year on new growth.
I contacted the service with my statement and photos and got an answer within 48h hours stating I was mistaken. On top they wanted to make me believe that it is due to the plants still being small. They are taking me for a fool. Thankfully I paid with Paypal. I will open a case. If I am not helped I clearly fell for a clever online scam while buying at Groeneparadijs. That makes me then an actual fool.
Reply from Groeneparadijs.nl
I ordered some plants and, since I was in the area the following week, I chose to pick them up. Right after placing the order, I sent an email asking whether the order would be ready that day, but I never received a response.
On the day itself, I called 3 or 4 times, but there was no answer. The website mentions that responses may be delayed due to busy periods, but it is now April 13 and I still haven’t received any reply to my email from March 26.
That said, I did pick up the plants later and they looked perfectly fine. However, if you ever need to contact them for any reason, I wish you good luck.
Reply from Groeneparadijs.nl
Several plants were a lot smaller than expected, bashed up, or discoloured. Sending took a lot longer than advertised for two orders. In one order only half the plants were sent and the other half in another shipment without warning.
Reply from Groeneparadijs.nl
I killed a lot of plants in my lifetime. But all plant from this site are still alive. Like clematis I planted last year with no hope and it already grows and with flower buds. Very healthy plants and good customer service. Thank you. And I'll be back 😁
Not good experience at all !
Firstly plants delivered were too small, smaller than the range provided.
A coupon was issued in this regards, I haven't received ordered plants till now, been more than a month..
Overall, very unprofessional !
Reply from Groeneparadijs.nl
Please answer your phone and response on your email. Call 3 times no luck
Send 3 emails no luck, I would like a refund if you cannot give service.
Reply from Groeneparadijs.nl
The bed linens are not being changed! There has been no cleaning for a month and a half!
Reply from Groeneparadijs.nl
Very bad experience, I made an order for 3x fig Panachée plants. The order finally came it, when I opend the package I saw that some of the plants where damaged and 1 of the plants the main head was broken deu transport and bad packaging. After emailing them. The only answer I got is that I need to cut the head and continue taking care of it. I really didn't expect this answer cause when I order somthing I expect for it to be delivered in good condition and not in bad condition. I quess if you order somthing from them and it's get damaged or gets delivered in bad conditions, that's your own problem.
Reply from Groeneparadijs.nl
Non responsive, long delivery times, unreachable.
Since I cannot reply to the response from Groene Paradijs, editing my initial post here :
Now groene paradijs has posted a Standard reply that I’ve been getting to my emails after days of sending my email. The season is gone, I’ve been waiting for my order and finally they cancel the remaining order. So they expect me to now arrange the plants from elsewhere and plant them after the planting season has gone.
Great work !
Reply from Groeneparadijs.nl
Reply from Groeneparadijs.nl
I bought 75 plants for my garden, fast delivery and all the plants were well packed and in good condition when arrived. All well in my garden after around one month.
Please avoid this website. Ordered plants worth 400 euros. It came in parts after significant delay (they call it spring rush, which I understand). What I don’t understand, the reason and lack of empathy with the condition the plants were delivered in. Broken, damaged, completely dry and with roots exposed. And the policy of return was not honored. They ask me to pay for shipping the return of 5 big heavy boxes. I paid a premium for normal plants and received them in horrible condition. They don’t only lost me as a consumer but ensured to piss me off to such an extent to write this review. Please avoid them
Reply from Groeneparadijs.nl
Very unhappy with the service. I ordered around 50 plants and expected to be able to plant them in early april this year, expecting a delivery time of approx. 1 week. Now 4 weeks have passed and I have not received anything or any updates on my order. It has not even been dispatched with PostNL yet. Im very dissapointed.
Reply from Groeneparadijs.nl
Arrived on time, beautifully and ethically
packaged in straw. I’ll definitely be ordering again. Thanks
I bought plants & flowers from Groeneparadijs several times: Lavenders, Blueberries, Plum tree, Grapes and some other flowers. Plants always come in a good well protected packaging. The plants have good quality and settle down well. One time when the order was big and had to be sent by several boxes - this was taking a few days between boxes. But finally everythng went well and I'm planning to buy my new plants there again:)
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